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Avis sur Holiday Suites Hotel And Beach

3 out of 5
Holiday Suites Hotel And Beach
New Mina Street, Jounieh

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 6 avis sur 26." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 26." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 26." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 26." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 26." "

6,8/10

Propreté

7,0/10

Personnel et service

6,0/10

Infrastructures et conditions de l’hébergement

Avis

6/10 Satisfaisant

Yannick, Toulouse

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Nice hotel for small budget
Location close to resort hotels or club with sporty activities like water skiing, jet ski or kayak. There is not restaurant in this hotel except for breakfast. Hotel staff is very sympatic but changing every day, billing tracking is not performed and finally several bills without clear details and the impression of having paid several times same things. During three days the shower was not working even if they promised to fix it.
Séjour de 3 nuits en juillet 2017
Réponse de Antoinette Moussa le 1 août 2017
Dear Mr. Yannick, thank you for giving us your opinion regarding our small and family hotel. Sir thank you for your feedback, we assure that there weren't any duplicate in calculating bills, we promise to be more professional the next time. Holiday Suites Hotel is always your home. Antoinette Moussa Operations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 13 déc. 2016
Dear Sir, hope you mention your name so we can respond directly to your person and say Thanks a lot for your rating. Antoinette Moussa Operations Manager

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Holidays suite hôtel and beach : très bien situé
Très bien situé face à la mer et dans le coeur du vieux Jounieh. Le large balcon donnant sur la mer est un plus très agréable. Les chambres sont défraichies et la salle d' eau surtout à grand besoin d' être rénovée. Un très gros problème de nuisance sonore occasionné par le bruit produit par le générateur d' électricité qui n' est pas suffisamment isolé.

2/10 Horrible

Walid, Lawndale

Séjour de 1 nuit en mars 2024

2/10 Horrible

Ramzi

Séjour de 1 nuit en mars 2024

10/10 Excellent

Berna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Room view was amazing. Room was clean and personnels very kind
Séjour de 2 nuits en mars 2020
Réponse de Antoinette Moussa le 8 avr. 2020
Dear Berna, Hope you are doping well well with this virus overall the World, we thank you for your kind review and we hope to see you again in a better situation. Antoinette Moussa Operations Manager

2/10 Horrible

wafa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thevies
2 hours of before our departure we were robbed $3700.00 the money was in a small handbag and I counted the money before I departed for Paris before my husband. The front desk man knew I was leaving and my husband is staying because he asked me Who is staying and who is leaving? I told him" me and the kids leaving but my husband is staying until the morning". My husband was in the lobby watching the soccer games with his friend when someone went up to the room and stole the money. My daughter and I made sure the money was in the small handbag that my husband holds in his hand all the time. We did not notice it was stolen until he reached Damascus. I am so sorry to say that if it was not for the view of the hotel it was a very lousy and uncomfortable stay. The beds were very old squeaky small and uncomfortable, the towels were very old and no other amenities
Séjour de 11 nuits en juin 2018
Réponse de Antoinette Moussa le 4 juil. 2018
Nice and Unbelievable story. If you had money it should have been stored in the Safety Deposit.You should write such story in a story book. Sorry this is not us, never in our records of over 20 years. Wishing you more good imagination. Mike K CEO

10/10 Excellent

Minnie, Sweden

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best time
I loved this place! I travelled alone but this hotel made me feel home and everyone was very nice, even the other guests, and made the staying great. I never felt alone once here! Close to everything you need and great views from the room. Definitely going back!
Réponse de Antoinette Moussa le 20 juin 2017
Dear Minnie, Thank you for your review, we really appreciate it and you are the most Welcome any Time, this is your home. Salutation from all the staff here. Antoinette Moussa Operations Manager

6/10 Satisfaisant

Voyageur vérifié

4/10 Médiocre

Mario

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Average hotel. Clean, busy location, average rooms
Not suitable for families. Beach parties all weekend straight outside our window. Felt like a disco in our room. hotel manager apologised the next day but we hadn't slept till 3 am each night.
Réponse de Antoinette Moussa Operations Manager le 19 juil. 2016
Dear Mr. Georges, We do really appreciate your review and we apologize for a second time for being disturb during our stay, but dear we have to take into consideration that this is Summer season and people on the beach enjoy there time. The hotel is for family and we would like to have you another time.

10/10 Excellent

osama, مصر

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
رحلة جميلة
كانت اقامتى ممتازة
Réponse de Antoinette Moussa le 16 juin 2016
Thank you dear Osama, we hope to see you again.

8/10 Bien

Anish, bangalore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place in juneih
Staff were were friendly n helpful

8/10 Bien

abdo

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Good to be here
Amazing view Good price Cool staff But room kind of old With some small missing things

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel has a potential to be much better
Good location near booming nightlife. Great sea view. The rooms need renovation badly, walls are dirty, furniture worn out, service very bad, we asked for a towel and never got it, breakfast is very poor.

2/10 Horrible

Dandoon, lebanon

Les points faibles : Propreté et confort de la chambre
very dirty hotel
very bad and dirt hotel bad furniture location is great but poor adminstration for this hotel which does not improve

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
bad aircondtion old furniture it was expensive less value more money anyway the breakfast is good, and the view awesome.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et confort de la chambre
Nice hotel
Good staff , and cleaning . Bad room condition!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2/10 Horrible

Mahmoud, Canada

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It's bad
It can't be a three star hotel. I checked the hotel and rooms before check in and just left. The room smell bad and doesn't agree to what they have posted in your website. I suggest to delet this hotel of your list.

8/10 Bien

Voyageur vérifié

Les points forts : Confort de la chambre