Avis sur Hilton Beijing
Hilton Beijing
1 Dong Fang Rd, North Dong Sanhuan Rd, Chaoyang District, Beijing, Beijing
Avis
8,2
Très bien
8,8/10
Propreté
8,4/10
Personnel et service
8,8/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
10 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2019
Réponse de Hilton Beijing le 14 mai 2019
Dear Olivier,Greetings from Hilton Beijing! Thank you for taking your valuable time to write us such motivated comments about your recent stay with us. We are happy to hear that you enjoyed your stay with us , which I have shared with them. Actually, we are very centrally located in Beijing’s Chaoyang business and diplomatic district and not far away from the Sanlitun and Solana Shopping and Entertainment area. Also we are only 300m from Subway line 10 and have easy access to must of the attractions. We thank you again for your valuable insights, your positive feedback is big encouragement to us to keep improving and we are looking forward to welcome you back soon.
Yours sincerely,
Hilton Beijing
General Manager
8/10 Bien
Seb, Belgique
17 févr. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très Bon Hôtel
Seb
8/10 Bien
Voyageur vérifié
5 juil. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
6/10 Satisfaisant
Voyageur vérifié
1 oct. 2010
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
10/10 Excellent
Gerhard
Voyage d’affaires
2 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Gerhard
Séjour de 1 nuit en mai 2024
Réponse de Hilton Beijing le 8 mai 2024
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
10/10 Excellent
Henry
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Henry
Séjour de 3 nuits en avril 2024
Réponse de Hilton Beijing le 8 mai 2024
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
2/10 Horrible
Ruiwei
Voyage en famille
29 avr. 2024
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Ruiwei
Séjour de 1 nuit en avril 2024
Réponse de Guest Service Manager of Hilton Beijing le 30 avr. 2024
Greetings from Hilton Beijing! Thank you for choosing Hilton Beijing for your trip and sharing your feedback with us during your busy schedule. We are sorry to know that your stay experience did not meet your expectations in terms of service, which caused you inconvenience. The purchase price of the umbrella is indeed relatively expensive, and we do help you bear part of the cost. In the future, we will also focus on training employees in the way of communication. The rating you provide is very important to us, and only through such feedback can we continuously improve the quality of our products and services. we are relentless in our efforts to provide our guests with the best possible service and stay experience. Thank you again for your comments and feedback, and we look forward to welcoming you back to Hilton Beijing.
6/10 Satisfaisant
Lily
21 févr. 2024
Lily
Séjour de 1 nuit en février 2024
Réponse de Hilton Beijing le 21 mars 2024
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
10/10 Excellent
Ing Armando Caudillo
Voyage en couple
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ing Armando Caudillo
Séjour de 2 nuits en février 2024
Réponse de Hilton Beijing le 21 févr. 2024
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
8/10 Bien
Sumin
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sumin
Séjour de 1 nuit en janvier 2024
Réponse de Hilton Beijing le 5 févr. 2024
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
8/10 Bien
LINWEI
Voyage d’affaires
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
LINWEI
Séjour de 2 nuits en janvier 2024
Réponse de Hilton Beijing le 21 févr. 2024
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
2/10 Horrible
Zeen
8 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Zeen
Séjour de 2 nuits en janvier 2024
Réponse de Hilton Beijing le 10 janv. 2024
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
10/10 Excellent
Dan
Voyage d’affaires
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dan
Séjour de 2 nuits en décembre 2023
Réponse de Hilton Beijing le 18 déc. 2023
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
10/10 Excellent
Tian
12 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tian
Séjour de 3 nuits en décembre 2023
Réponse de Hilton Beijing le 13 déc. 2023
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
10/10 Excellent
chongyoung
Voyage d’affaires
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
chongyoung
Séjour de 3 nuits en novembre 2023
Réponse de Hilton Beijing le 12 déc. 2023
Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. It is our mission to consistently delivering the highest possible service and stay experience to you. Thank you again for your valuable insights and look forward to welcoming you back soon.
10/10 Excellent
gunjmaa
7 déc. 2023
Les points forts : Propreté et personnel et service
gunjmaa
Réponse de Hilton Beijing le 21 févr. 2024
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
10/10 Excellent
Jiaqi
Voyage en famille
14 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jiaqi
Séjour de 1 nuit en novembre 2023
Réponse de Hilton Beijing le 16 nov. 2023
Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with us. It is our mission to consistently delivering the highest possible service and stay experience to you. Thank you again for your valuable insights and look forward to welcoming you back soon.
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Voyageur vérifié
Séjour de 3 nuits en novembre 2023
Réponse de Hilton Beijing le 6 nov. 2023
Greetings from Hilton Beijing! Thank you for choosing Hilton Beijing for your trip and sharing your comments with us during your busy schedule. We are glad to know that you are very satisfied with our environment. We are relentless in our efforts to provide our guests with the best possible service and experience. Thank you again for your comments and feedback, and we look forward to welcoming you back to Hilton Beijing.
10/10 Excellent
Sandra
Voyage d’affaires
26 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sandra
Séjour de 2 nuits en septembre 2023
Réponse de Hilton Beijing le 8 oct. 2023
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
2/10 Horrible
Xin
16 sept. 2023
Xin
Séjour de 1 nuit en septembre 2023
Réponse de Hilton Beijing le 8 oct. 2023
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
10/10 Excellent
KENJI
Voyage d’affaires
18 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KENJI
Séjour de 3 nuits en août 2023
Réponse de Hilton Beijing le 31 août 2023
Greetings from Hilton Beijing! Thank you very much for choosing Hilton Beijing and sharing your valuable feedback with us during your busy schedule. We are happy to hear that you had a satisfied experience, which means a lot to us and make us more confident to better serve our guests. We are relentless in our efforts to provide the best service and experience for our guests. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
10/10 Excellent
Lin-Yu
Voyage d’affaires
18 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lin-Yu
Séjour de 4 nuits en mars 2023
Réponse de Hilton Beijing le 20 mars 2023
Greetings from Hilton Beijing! Thank you for choosing to stay at Hilton Beijing recently and taking the time to share your feedback with us. We are so happy to know that you enjoyed your stay with us. I have passed on your feedback to the relevant department head for further investigation, training and improvement to ensure that guests can have a more comfortable stay experience. We are relentless in our efforts to provide our guests with the best possible service and stay experience. Thank you again for your comments and feedback, and we sincerely look forward to having you back to Hilton Beijing again.
8/10 Bien
Leoka
9 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leoka
Séjour de 1 nuit en février 2022
Réponse de Hilton Beijing le 11 févr. 2022
We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us.
Thank you for taking the time to give us your valued feedback on your stay. We have shared it with relevant department heads and they might pass it on to all their team members so we can continue to live up to the Hilton promise.
We thank you again for your valuable insights and look forward to welcoming you back.
10/10 Excellent
Hyewon
Voyage d’affaires
21 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
온도적절
Hyewon
Séjour de 1 nuit en janvier 2022
Réponse de Hilton Beijing le 11 févr. 2022
Greetings from Hilton Beijing!
Thank you for choosing to stay with us at Hilton Beijing and also for taking the time to share your feedback with us. The scores you have provided on various services are very important to us. I have shared it with relevant department heads and they might pass it on to all their team members so we can continue to live up to the Hilton promise.
It is our mission to consistently delivering the highest possible service and stay experience to you. Thank you again for your valuable insights and look forward to welcoming you back soon.
10/10 Excellent
Ambrose
Voyage d’affaires
1 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
体验
Ambrose
Séjour de 1 nuit en décembre 2021
Réponse de Hilton Beijing le 11 févr. 2022
来自北京希尔顿酒店的问候!非常感谢您选择下榻北京希尔顿酒店,并在百忙之中填写了酒店服务质量追踪的调查问卷。您所提供的评分对我们很重要。很高兴听到在您的入住期间我们的团队为您提供了您所期待的服务。我已经和所有部门负责人进行了分享,他们会将您的反馈传递给所有团队成员,这样我们就可以继续履行希尔顿承诺。
我们始终如一毫不懈怠的努力,旨在为我们的客人提供最好的服务以及入住体验。再次感谢您的评价与反馈,并期待您能够再次光临北京希尔顿酒店。
10/10 Excellent
Long
30 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Long
Séjour de 1 nuit en août 2021
Réponse de Oliver He Director of Rooms le 27 sept. 2021
We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us.
It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise.
We look forward to welcoming you back to Hilton Beijing in the future.
4/10 Médiocre
Philip
Voyage d’affaires
14 juil. 2021
Les points faibles : Personnel et service
Philip
Séjour de 1 nuit en juillet 2021
Réponse de Vivian Ma, Operations Director Hilton Beijing le 5 août 2021
Dear Philip,
Thank you for choosing to stay with us at the Hilton Beijing and also for taking the time to share your feedback with us. The score you have provided is very important to us. We have shared your results with the relevant Heads of Department to continue to refine the level of service we offer to our guests.
Reviewing your questionnaire, I have noted that we have not met your expectation in certain areas. I would appreciate if you could share with me some more details about your experience, so that we are able to make necessary improvement to our service on your next arrival. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future.
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
5 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
商务旅行
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de 诚挚的 马威 运营总监 北京希尔顿酒店 le 13 juil. 2021
尊敬的客人,您好。 来自北京希尔顿酒店的问候。非常感谢您对我们的服务的认可。您的信任与支持是我们前进的最大动力。我们致力于为您提供舒适满意的入住体验,让您在北京希尔顿酒店留下美好的回忆。我们再次感谢您的评价及反馈,并期待您能再次光临北京希尔顿酒店。
10/10 Excellent
GuoEn
Voyage en groupe
4 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GuoEn
Séjour de 4 nuits en juin 2021
Réponse de Vivian Ma, Operations Director Hilton Beijing le 5 juil. 2021
We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise. We look forward to welcoming you back to Hilton Beijing in the future.
10/10 Excellent
SHAN
Voyage en famille
25 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best
SHAN
Séjour de 1 nuit en juin 2021
Réponse de Vivian Ma, Operations Director Hilton Beijing le 29 juin 2021
Dear SHAN
We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise. We look forward to welcoming you back to Hilton Beijing in the future.
10/10 Excellent
INGO
Voyage d’affaires
17 juin 2021
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
INGO
Séjour de 2 nuits en juin 2021
Réponse de Vivian Ma, Operations Director Hilton Beijing le 18 juin 2021
Dear Ingo,
Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with Hilton Beijing. I have shared your comments with our team members and they were very happy to hear them. We are always glad to hear comments, good or bad as they help us to understand how better to serve our guests. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Beijing.
10/10 Excellent
Zayd
Voyage d’affaires
10 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zayd
Séjour de 1 nuit en janvier 2021
Réponse de Vivian Ma, Operations Director Hilton Beijing le 18 juin 2021
Dear Zayd,
We here at Hilton Beijing are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our teams provided you with the Hilton service you have come to know and love. Thank you for taking the time to give us your valued feedback on your stay. I have shared it with all department heads so they might pass it on to all their team members so we can continue to live up to the Hilton promise. We look forward to welcoming you back to Hilton Beijing in the future.
10/10 Excellent
Steven
Voyage d’affaires
23 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
防疫工作
Steven
Séjour de 2 nuits en décembre 2020
Réponse de 诚挚的 马威 运营总监 北京希尔顿酒店 le 29 janv. 2021
尊敬的客人,您好!感谢您选择入住北京希尔顿酒店并给予我们好评。我们很高兴听到我们的团队为您提供了您所期待的服务,并在百忙中填写了酒店服务质量追踪的调查问卷。您所提供的评分对我们很重要。我已经和所有部门负责人进行了分享, 这样他们就可以把它传递给所有的团队成员, 这样我们就可以继续兑现希尔顿的承诺。真心期待您能再次光临北京希尔顿酒店。如果我能提供任何帮助,请随时与我联系。
8/10 Bien
Iain
Voyage d’affaires
23 nov. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Iain
Séjour de 1 nuit en novembre 2020
Réponse de Sincerely, Vivian Ma Operations Director Hilton Be le 25 nov. 2020
Dear Lain,
Greetings from Hilton Beijing and thank you for sharing your experience with us. As you saw, the hotel is just a few minutes’ walk away to the subway station as well as the diplomatic and business areas. We wish you a happy year in advance and look forward to welcoming you back to Hilton Beijing in the near future.
10/10 Excellent
Voyageur vérifié
7 juin 2020
Voyageur vérifié
Séjour de 1 nuit en mai 2020
Réponse de Hilton Beijing le 8 juin 2020
Dear guest,Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay with Hilton Beijing. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Beijing. Yours sincerely,
8/10 Bien
Voyageur vérifié
24 janv. 2020
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en janvier 2020
Réponse de Stefan Schmid le 27 mai 2020
Dear Anonymous, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely
10/10 Excellent
Voyageur vérifié
24 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en janvier 2020
Réponse de Stefan Schmid le 27 mai 2020
Dear Valued Guest, Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay! We look forward to welcoming you back in the not so distant future and we will continue our best effort to you. Yours Sincerely
6/10 Satisfaisant
Guest
Voyage en famille, Voyage d’affaires
14 janv. 2020
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Guest
Séjour de 2 nuits en janvier 2020
Réponse de Stefan Schmid General Manager le 16 janv. 2020
Dear Valued Guest,
Greetings from Hilton Beijing and thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay and our service. We sincerely apologize for any disturbance caused and rest assured it was dealt with quickly and effectively. Safety and security of all guests is our top priority. Thank you for your feedback about the changeover of decorations and we appreciate your understanding. The hotel has recently renovated its main tower guest rooms which are now open to guests to experience, may we suggest you try one of our new rooms on your next visit to Beijing. It is pleasing to hear you enjoyed your room upgrade and the scenery from this room. We hope that we can welcome you back in the future to experience another side of the hotel.
Yours sincerely,
8/10 Bien
Jiyoung
Voyage d’affaires
13 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place
Jiyoung
Séjour de 2 nuits en janvier 2020
Réponse de Hilton Beijing le 14 janv. 2020
Dear Jiyoung,
Greetings from Hilton Beijing and thank you for sharing your experience on Expedia. It is a great pleasure to hear that you enjoyed our clean rooms and we sincerely apologize for the smoking smell. All our rooms in line with government policy are non-smoking. We have feedback to our Housekeeping team. We apologize once again and look forward to welcoming you back soon.
Yours sincerely,
Hilton Beijing
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
6 janv. 2020
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Hilton Beijing le 8 janv. 2020
Dear Anonymous,
Greetings from Hilton Beijing and thank you for sharing your experience with us on Expedia. It is really a great pleasure to hear that you enjoy our service and our facilities. We sincerely look forward to welcoming you back soon.
Yours sincerely,
10/10 Excellent
Jhony, 大阪
Voyage en groupe
23 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jhony
Séjour de 3 nuits en décembre 2019
Réponse de Hilton Beijing le 24 juin 2020
Dear Jhony, Greetings from Hilton Beijing and thank you for taking time to share your experience with us. I have already shared your feedback to our team especially Concierge and Housekeeping team and they are delighted to hear that you enjoy our room and service. Looking forward to welcoming you back to Hilton Beijing soon. Yours sincerely,
10/10 Excellent
Voyageur vérifié
16 déc. 2019
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Stefan Schmid le 23 déc. 2019
Dear Valued Guest,
Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay!
We look forward to welcoming you back in the not so distant future and we will continue our best effort to you.
Yours Sincerely
2/10 Horrible
Voyageur vérifié
10 déc. 2019
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Stefan Schmid le 23 déc. 2019
Dear Valued Guest,
Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay!
We look forward to welcoming you back in the not so distant future and we will continue our best effort to you.
Yours Sincerely
8/10 Bien
TAKAYA
Voyage d’affaires
10 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TAKAYA
Séjour de 2 nuits en novembre 2019
Réponse de Stefan Schmid le 23 déc. 2019
Dear TAKAYA,
Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay!
We look forward to welcoming you back in the not so distant future and we will continue our best effort to you.
Yours Sincerely
8/10 Bien
Voyageur vérifié
19 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de Stefan Schmid le 23 déc. 2019
Dear Valued Guest,
Thank you for choosing to stay at Hilton Beijing and I sincerely hope that you are enjoying your stay!
We look forward to welcoming you back in the not so distant future and we will continue our best effort to you.
Yours Sincerely
10/10 Excellent
Hiro, Shanghai
Voyage d’affaires
12 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hiro
Séjour de 2 nuits en novembre 2019
Réponse de Hilton Beijing le 30 déc. 2019
Dear Hiro,
Greetings from Hilton Beijing and thank you for sharing your experience on Expedia. We are delighted that you enjoyed your stay. I have shared your feedback about breakfast with our culinary team and they were delighted. We look forward to having you back to Hilton Beijing soon and wish you all the best for 2020.
Yours sincerely,
8/10 Bien
Voyageur vérifié
Voyage d’affaires
23 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
8/10 Bien
Voyageur vérifié
Voyage en famille
13 oct. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
8/10 Bien
Alex
4 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort to business, sorry after work finish.
Alex
Séjour de 2 nuits en septembre 2019
4/10 Médiocre
Voyageur vérifié
29 sept. 2019
Les points faibles : Personnel et service et confort de la chambre
Not recommended
Voyageur vérifié
Séjour de 1 nuit en septembre 2019