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Avis sur Best Western Sea Island Inn

2.5 out of 5
Best Western Sea Island Inn
1015 Bay St, Beaufort, SC

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 613 avis sur 810." "
Note des voyageurs de 8 (Bien), d’après 160 avis sur 810." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 810." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 810." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 810." "

9,6/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Adeline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Lois le 13 oct. 2023
Thank you so much! We are very glad you enjoyed your stay and hope to see you again soon.

6/10 Satisfaisant

Anne

Les points faibles : Propreté
Séjour de 1 nuit en février 2023
Réponse de Lois le 12 févr. 2023
I am sorry that you were not happy with your stay. We do strive for exceptional service and hope that you will let us know what was unsatisfactory so that, if it's something within our control, we can improve.

10/10 Excellent

Marilyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best place to be
Très bon hôtel: propre, bien placé et avec tout ce qui est nécessaire!
Séjour de 2 nuits en juillet 2022
Réponse de Lois le 14 juil. 2022
Merci beaucoup d'avoir pris le temps d'écrire un avis, c'est apprécié. Nous espérons que vous reviendrez dans notre belle ville!

10/10 Excellent

turlu, quebec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien situé
Endroit très propre et personnel sympathique. Je recommande cet hôtel.
Séjour de 1 nuit en avril 2018
Réponse de Lisa Kassuba - General Manager Best Western Sea Is le 28 mai 2018
Thank you for your kind review, we look forward to seeing y'all again soon. Have a wonderful summer.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Autant en emporte le vent !!

10/10 Excellent

Kenneth

Location
Séjour de 2 nuits en mai 2024
Réponse de Lois le 12 mai 2024
Thank you! We're glad you enjoyed your stay!

10/10 Excellent

Lynette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and hotel in nice walking area. They missed cleaning our room on the day we put the do not disturb sign away but were apologetic and provided us with extra supplies when asked.
Séjour de 4 nuits en avril 2024
Réponse de Lois le 6 mai 2024
Thank you for your nice review; we appreciate you taking the time. Please come back and see us again!

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is amazing! The staff were so friendly and helpful!
Séjour de 1 nuit en mai 2024
Réponse de Lois le 6 mai 2024
We are so glad you enjoyed your stay! We hope that you are able to return to our beautiful area soon.

10/10 Excellent

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were very pleased with the location. The staff was friendly and engaging. We were within walking distance to great dining and shopping.
Séjour de 5 nuits en avril 2024
Réponse de Lois le 28 avr. 2024
We are so glad you enjoyed your stay! We hope you can return to our beautiful area and stay with us again.

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So clean. Amazing breakfasts. Check in staff very helpful. Within walking of downtown. Quite wonderful!
Séjour de 2 nuits en avril 2024
Réponse de Lois le 14 avr. 2024
Thank you so much for a great review! We are happy you enjoyed your stay and hope you can come back and visit again!

8/10 Bien

Carolynn, Alpharetta

Séjour de 3 nuits en avril 2024
Réponse de Lois le 6 mai 2024
We are glad you enjoyed your stay and hope you are able to return to our beautiful area soon!

6/10 Satisfaisant

Will

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Lois le 5 avr. 2024
We are usually spoiled with great reviews! If you could let us know why you were dissatisfied, we would greatly appreciate it.

10/10 Excellent

Christy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was very clean! Very confident to everything!
Séjour de 4 nuits en mars 2024
Réponse de Lois le 4 avr. 2024
We are so happy you enjoyed your stay and hope you return soon!

8/10 Bien

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Party of 4 (2 adults, 2 teens). Didn't realize we had two double beds (not queen) so it was tight. Street had many restaurants and nice riverwalk. Room was clean, but property does appear a bit dated. It was fine for our overnight stay.
Séjour de 1 nuit en mars 2024
Réponse de Lisa - General Manager le 1 avr. 2024
Thank you for your review. We are so sorry for the bed size confusion however we only have queen and king size mattresses on property. We hope to see y'all again. Take Care

10/10 Excellent

April

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Lois le 1 avr. 2024
Thank you so much for taking the time, we are so happy you enjoyed your stay!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well taken care of hotel, friendly & helpful staff and convenient to everything in and around Beaufort, SC
Séjour de 1 nuit en mars 2024
Réponse de Lois le 27 mars 2024
Thank you for taking the time, we greatly appreciate it. We are very happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Ronald

Séjour de 1 nuit en mars 2024
Réponse de Lois le 10 avr. 2024
We are so glad you enjoyed your stay and hope to see you again soon!

8/10 Bien

John

Séjour de 2 nuits en mars 2024
Réponse de Lois le 10 avr. 2024
We are glad you enjoyed your stay in our beautiful area and hope to see you again soon.

10/10 Excellent

Jan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very helpful. Room very clean & updated
Séjour de 2 nuits en mars 2024
Réponse de Lois le 22 mars 2024
Thank you for taking the time to review us, it is much appreciated. We're so happy you enjoyed your room!

8/10 Bien

Maxwell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location with a great view for my wife's birthday. Staff was very helpful whenever we needed something or with recommendations to make her birthday trip amazing. If I had one complaint, and it's a minor one, our toilet flushed really loud making it hard to flush when one of us was sleeping. We truly enjoyed our stay.
Séjour de 3 nuits en mars 2024
Réponse de Lois le 18 mars 2024
Thank you so much for a great review! I will be sure to pass on your kind words to our team; it is much appreciated. We are very happy you enjoyed your stay!

10/10 Excellent

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in grest locstion with great staff. You cant do better. Location superb.
Séjour de 1 nuit en mars 2024
Réponse de Lois le 15 mars 2024
Wow, thank you so much for a great review! We are very happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Barb

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is in a fantastic location for walking around the historic district of Beaufort, with the waterfront park and horse and carriage tour right across the street. The staff was extremely welcoming and accommodating. At breakfast, it felt like we were eating at someone's home with the host welcoming us and pointing out the choices, as well as letting us know that the cinnamon rolls would be out of the oven shortly. The food was decent and there was fruit, yogurt, cheese, and muffins available to grab for on the go. It's an older style 2-storey motel but very nicely updated. There is a lift available if you need it.
Séjour de 1 nuit en mars 2024
Réponse de Lois le 14 mars 2024
Wow, thanks for an awesome review, we really appreciate it! We are so glad you enjoyed your stay and our beautiful town. We hope to see you again soon!

8/10 Bien

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
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Séjour de 2 nuits en mars 2024
Réponse de Lois le 14 mars 2024
Thank you for taking the time to review us, we are happy you enjoyed your stay!

10/10 Excellent

james

Séjour de 2 nuits en mars 2024
Réponse de Lois le 28 mars 2024
Thank you for taking the time! We appreciate you and hope to see you again soon!

10/10 Excellent

Sheila

Voyage en couple
Enjoyed it
Séjour de 1 nuit en février 2024
Réponse de Lois le 22 févr. 2024
Thank you for taking the time; we are very happy you enjoyed your stay in our beautiful Beaufort!

10/10 Excellent

Beverly

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This property is in the heart of Beaufort, SC. Breakfasts were free and delicious. Restaurants and shopping abound without ever having to use your car. Housekeeping is at your whim, not the hotels. Everything about our stay was PERFECT!
Séjour de 7 nuits en février 2024
Réponse de Lois le 18 févr. 2024
Wow, what a fabulous review! We are so very happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Mark

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Lois le 16 févr. 2024
Thank you!

8/10 Bien

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This location is very convenient to downtown. The staff is very friendly and the complimentary breakfast and the coffee in the office are much appreciated. We would stay here again without hesitation and plan on doing so next year.
Séjour de 2 nuits en février 2024
Réponse de Lois le 16 févr. 2024
We are so happy you enjoyed your stay! Thank you for the kind words, we look forward to seeing you again!

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Lois le 16 févr. 2024
Thank you!

10/10 Excellent

Amber

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing stay from check in to check out. The beds are amazing. A must stay in a perfect little cozy sea side town.
Réponse de Lois le 11 févr. 2024
Thank you so much! We are very happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Directly across the street from the harbor within historic district next to downtown, clean room and grounds, great breakfast, and all the staff go above and beyond to make sure your stay is perfect and provide insight of places to see.
Séjour de 5 nuits en janvier 2024
Réponse de Lois le 4 févr. 2024
Thank you so much for a fabulous review! It's so nice to have our efforts appreciated and we are so happy you enjoyed your stay. We hope to see you the next time you are in our beautiful area!

4/10 Médiocre

Kelly

Séjour de 1 nuit en janvier 2024
Réponse de Lois le 22 mars 2024
I'm sorry that you did not enjoy your room by the pool for the night; usually that is a favorite. Please feel free to reach out and tell us what you didn't like, your feedback assists us in improving!

10/10 Excellent

Larry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location for a weekend getaway to Beaufort!
Séjour de 2 nuits en janvier 2024
Réponse de Lois le 22 janv. 2024
Thank you!! We are so happy you enjoyed your stay in our beautiful area and hope to see you again soon!

8/10 Bien

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Lois le 18 janv. 2024
Thank you, we are glad you enjoyed your stay!

10/10 Excellent

Kirth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Spacious and comfortable room. GREAT STAFF! AMAZING LOCATION!
Séjour de 1 nuit en janvier 2024
Réponse de Lois le 18 janv. 2024
Thank you so much for your review! We are happy you enjoyed your stay and hope to see you again. :)

10/10 Excellent

John

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was so nice and helpful. The breakfast was fabulous. The heating was loud turning on and off but the room was great otherwise.
Séjour de 1 nuit en janvier 2024
Réponse de Lois le 10 janv. 2024
We are so happy you enjoyed your stay! We hope to see you again the next time you are in our beautiful area.

10/10 Excellent

Celeste

Voyage en famille avec de jeunes enfants
The staff was personable and professional! The breakfast and dining room is a perfect touch!
Séjour de 1 nuit en janvier 2024
Réponse de Lois le 8 janv. 2024
Thank you so much! We are very happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Sandra

Séjour de 2 nuits en décembre 2023
Réponse de Lois le 8 janv. 2024
Thank you for taking the time, we appreciate the score; we hope to see you again the next time you visit our beautiful area!

8/10 Bien

Abby

Voyage en famille
The lady whom checked us in was right rude & harsh about nothing really, just a very snappy attitude. Katrina was definitely amazing ( her smile and personality was the most welcoming. As far as the hotel it was clean ish but the bathroom definitely had lots of hair that wasn't cleaned from before we got there, definitely wasn't happy about that
Séjour de 1 nuit en décembre 2023
Réponse de Lois le 4 févr. 2024
We are so sorry that your stay was not up to our normal standards; we hope that you return to our beaufitul area and give us another chance to exceed your expectations.

8/10 Bien

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A little disappointed that we had a second floor room
Séjour de 1 nuit en décembre 2023
Réponse de Lois le 1 janv. 2024
I apologize if you requested a first floor room and we missed the request. I didn't see any request. I hope that you thoroughly enjoyed your stay and that you return so that we have another chance to exceed your expectations!

10/10 Excellent

Rene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location
The hotel was clean and check in was quick. Staff was very friendly. The room was a little musty but got better after running the heat. Toilet was very loud when you flushed causing you to wake up anyone in the room if you flushed during the night. Besides that everything was great.
Séjour de 1 nuit en décembre 2023
Réponse de Lois le 22 déc. 2023
We are so happy you enjoyed your stay with us! Thank you for taking the time to tell us what you liked (and disliked - we are looking into the toilet situation). We hope to see you again soon!

10/10 Excellent

Linda, Palmer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were phenomenal and very helpful. Only drawback is that the lift was not working so had to carry luggage to second level.
Séjour de 1 nuit en décembre 2023
Réponse de Lois le 21 déc. 2023
We're so happy you enjoyed your stay and I will happily pass on your kind words to our staff. Our ADA lift is newly installed; I am sorry if there was confusion about the operation of it.

10/10 Excellent

Linda, Palmer

Séjour de 3 nuits en décembre 2023
Réponse de Lois le 7 janv. 2024
We are happy you enjoyed your stay, thank you for taking the time to give us a review! We hope to see you again...

10/10 Excellent

David

Séjour de 3 nuits en décembre 2023
Réponse de Lois le 21 déc. 2023
Thank you for taking the time to review us; we appreciate it very much. We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Lori

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing stay! Wonderfully kind staff; and the breakfast and ambiance of that cafe was exceptional, as was the food and the cook! I will be back and have already told a friend to book there…and she did! Thank u!
Séjour de 1 nuit en décembre 2023
Réponse de Lisa - General Manager le 11 déc. 2023
Thank you so much for your kind words and for sending a friend. We look forward to your next visit!

10/10 Excellent

Dave

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beaufort’s Best
Nice motel in an excellent location. Across the street from the bay and just minutes away from the old town. Great, caring staff. Excellent breakfast, with a very enthusiastic host.
Old town, ready for Christmas.
Séjour de 1 nuit en décembre 2023
Réponse de Lisa - General Manager le 11 déc. 2023
Thanks for your fantastic review! We look forward to seeing y'all again soon. Happy Holidays.

10/10 Excellent

Christine

Voyage en famille
Les points forts : Équipements
Clean and up to date rooms. Great and friendly staff. Walking distance to shops and dining.
Séjour de 3 nuits en décembre 2023
Réponse de Lisa - General Manager le 11 déc. 2023
Thanks for the 5 out of 5 Christine. Happy Holidays,

10/10 Excellent

Amber Cortes

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Lisa - General Manager le 11 déc. 2023
Thank you for the 10 out of 10 Amber. Happy Holidays.

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed staying at this hotel. Katrina who checked us in was super helpful. My only complaint was how the bathroom was configured. Could have used more space to put things.
Séjour de 2 nuits en novembre 2023
Réponse de Lisa - General Manager le 11 déc. 2023
Thank you for your review and a shout out to Katrina, I will be sure to share your kind words with her. Have a wonderful holiday season!

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For an older establishment, they have kept this property updated, and clean. We loved the location and it reminded us of the hotels we used to stay in when we were kids. Will definitely stay here again when in the area.
Séjour de 2 nuits en novembre 2023
Réponse de Lois le 29 nov. 2023
Thank you so much for a great review! We are so pleased that you enjoyed your stay and look forward to your return!