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Avis sur Days Inn by Wyndham Bay City

2.5 out of 5
Days Inn by Wyndham Bay City
407 7th St, Bay City, TX

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 63 avis sur 284." "
Note des voyageurs de 8 (Bien), d’après 71 avis sur 284." "
Note des voyageurs de 6 (Satisfaisant), d’après 60 avis sur 284." "
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 284." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 284." "

6,8/10

Propreté

7,2/10

Personnel et service

6,6/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Paul

Voyage d’affaires
Les points faibles : Équipements
Booked room at approximately 11:30pm. I got tied up where I was and not able to complete the booking. Called for a cancellation and refund that I spent the additional $9 on to cover cancellations and was denied.
Séjour de 1 nuit en mai 2024
Réponse de Jessica K le 20 mai 2024
I'm sorry that you are unhappy with your booking. Unfortunately, we (at the property) are unable to cancel or alter bookings made through other means. If you had called us to let us know that you were tied up, we could have checked you in then and allowed you to sign your paperwork when getting keys.

10/10 Excellent

Harold

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The pool could have been better but the staff lady was amazing
Séjour de 2 nuits en mai 2024
Réponse de Jessica K le 20 mai 2024
Thank you so much! We really appreciate you letting us know how well we are doing. The pool does have some staining at the bottom, but I can guarantee the water is clean and clear! We hope you come back and see us soon!

6/10 Satisfaisant

Ann, Alvin

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
…….
Séjour de 2 nuits en avril 2024
Réponse de Jessica K le 26 avr. 2024
Thank you for your review. Please feel free to let us know how we could have made your stay especially excellent for next time!

8/10 Bien

Christopher

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was excellent, clean, nice towels, cold AC. The parking lots and pool can use some attention.
Séjour de 1 nuit en avril 2024
Réponse de Jessica K le 21 avr. 2024
Thank you for your review. We will look into getting these matters taken care of.

8/10 Bien

Rosane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Jessica K le 3 mars 2024
Thank you for such a kind review! Please let us know how we could've earned those last 2 stars!

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Don le 3 févr. 2024
Sorry your stay did not meet your expectations. In the future please let of staff know immediately so we address any problems or concerns and make your stay better.

2/10 Horrible

Ricky

Séjour de 1 nuit en janvier 2024
Réponse de Jessica K le 25 mars 2024
I'm sorry your stay did not go as expected. Please let us know how we could have improved this score.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en janvier 2024
Réponse de Don le 3 févr. 2024
Thank you for your feedback. Glad you enjoyed your stay

8/10 Bien

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Older model but clean and a value
Granted this model hasn’t been updated in awhile and there is fairly much road noise, but service was really very good, especially room service. They got a good tip because they kept the room stocked up and spotless every day. I would stay here again.
Séjour de 3 nuits en décembre 2023
Réponse de Heather le 20 déc. 2023
Thank you for your valued review, as it helps us strive to make every stay a positive one.

8/10 Bien

Michell

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Property needs some repairs. Internet kept going out. Shower head needs deep clean and/or replacement.
Séjour de 1 nuit en décembre 2023
Réponse de Heather le 20 déc. 2023
Sorry that your did not enjoy your stay. Yes, we are a older hotel and are in the process of making changes. We do not have any maintenance notes of your informing the front desk about the showerhead. Our apologies, as we can not fix or replace issues if we are not made aware that they exist.

10/10 Excellent

Nellie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Heather le 20 déc. 2023
We're glad you enjoyed your stay! Thank you for your review.

10/10 Excellent

Isaura

Les points forts : Infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en décembre 2023
Réponse de Heather le 20 déc. 2023
Thank you for your great review. Glad you enjoyed your stay with us.

8/10 Bien

Danny

Séjour de 4 nuits en novembre 2023
Réponse de Don le 9 déc. 2023
Thank You staying us. we hope to see you again.

8/10 Bien

DEBORAH

Voyage d’affaires
Clean and good staff
Séjour de 1 nuit en décembre 2023
Réponse de Don le 9 déc. 2023
Thanks for choosing us, we are glad you enjoyed your stay.

10/10 Excellent

Danny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Don le 9 déc. 2023
Thank you for choosing Days Inn, glad you enjoyed your stay.

4/10 Médiocre

Oscar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very unhappy
I was very disappointed with our stay at the Days Inn in Bay City. The hotel is run down and not well care for. Their breakfast options are limited and not very appetizing. We reserved a room there specifically for the pool but when we arrived, we were told it was closed due to the inclement weather but that if the weather cleared up, it would be reopened. We went down to Matagorda to fish at my brother in law's campsite. Around 8, I called the hotel to see if the pool had been reopened. I was told that it was. So my husband and I left Matagorda and went back to the hotel to get a little swimming in before bed. When we got back, the pool was locked even though it was just after 9. I walked over to the front desk to inquire about it and he walked out to the pool with me to check out the situation. He told me that "oh, they must not have unlocked it after the storm passed." I asked him to please unlock the gate because it still wasn't closing time. He told me that he didn't know where the key was kept. At this point, I reiterated that we were there for the pool and if we weren't going to be able to use the pool, maybe we should just change our reservations for the next day to one of the other local hotels with a pool. At that point, he tells me that he grew up in this town and this was the only hotel in Bay City with a pool. I showed him on the app there were others. Then he says, let me get the key. I don't like to be lied to. Either he has the key or not. Will not stay again.
Séjour de 2 nuits en septembre 2023
Réponse de Heather le 16 nov. 2023
Sorry, we did not meet your expectations. We offer a continental breakfast that is well within brand standards. As for the pool, we have no control over mother nature. When is rains, pool chemicals and levels need to be checked as well as adjusted if necessary. Before opening the pool to guests it must be cleaned and maintained. The front desk attendee did not know where the pool key was due to the fact that he was covering a shift for another worker. By 9pm, with only an hour left, it would not have been practical to call Maintenance to come back to the hotel after their shift had ended to maintain the pool for guest use. Thank you for your understanding.

4/10 Médiocre

Pascuala

Voyage en famille
The lack of breakfast
Séjour de 1 nuit en novembre 2023
Réponse de Heather le 14 nov. 2023
The manager upgraded your reservation from a Queen to a King bed at no charge to you during your stay due to you booking the incorrect room required for your stay. However, we exceed our basic franchise regulations by serving several different options for our continental breakfast.

4/10 Médiocre

María T

Séjour de 1 nuit en octobre 2023
Réponse de Heather le 14 nov. 2023
Thank you for your review, however we have no notes of the lack of quality service given to you or any complaints that you have made against our hotel or staff. We value reviews as they help us strive to make every guest's stay comfortable and enjoyable. We welcome feedback, if it is given, to help our hotel and staff performance.

10/10 Excellent

Alejandrina

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Property has awesome staff.
Séjour de 2 nuits en octobre 2023
Réponse de Heather le 15 oct. 2023
Thank You for your positive feedback. We strive to make your stay as enjoyable as possible.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
awesome hotel with an outstanding staff!
Séjour de 2 nuits en septembre 2023
Réponse de Jessica K le 29 sept. 2023
I'm so pleased to hear that our staff was wonderful for your visit! Please come back and see us soon!

10/10 Excellent

Dolph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay and service was great,felt safe and everything was conveniently located,very satisfied 😊
Séjour de 1 nuit en septembre 2023
Réponse de Jessica K le 29 sept. 2023
I'm so happy that you had such a wonderful stay! Please come back and see us again soon!

10/10 Excellent

Ida

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Everything was great except the shower had brown water it cleared up but it took 30 minutes to clear
Réponse de Jessica K le 29 sept. 2023
Thank you for your kind review! I'm sorry to hear about your experience with the water. I am very glad to hear that it did clear up though.

8/10 Bien

Mary J

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
It was a comfortable clean room. Great price. Need some exterior work.
Séjour de 1 nuit en septembre 2023
Réponse de Jessica K le 29 sept. 2023
Thank you for your kind review! Please come back soon!

10/10 Excellent

Hugo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel!
Fantastic! I recommend!
Séjour de 1 nuit en septembre 2023
Réponse de Jessica K le 15 sept. 2023
Thank you for your glowing review! We're so happy that your stay was as wonderful as could be! Please come back and see us again soon!

10/10 Excellent

Denise

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely loved this hotel! Its not new by any means but the room was clean and the staff was phenomenal!!!
Séjour de 2 nuits en juillet 2023
Réponse de Jessica K le 27 juil. 2023
Thank you for such a kind review! We all do our absolute best to make sure that your stay is as comfortable and enjoyable as possible! Please come back soon.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Updates
Roaches, Trash by fence, Broken Drainage in shower with no cover Hotel needs updates
Séjour de 1 nuit en juillet 2023
Réponse de Jessica K le 13 juil. 2023
Thank you for your kind review. Did you bring your concerns to hotel management? We can only fix issues that we have been made aware of. We hope to make your next stay as fantastic as possible.

10/10 Excellent

Donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in was fast, easy, the young lady that did the check in was awesome. Very quiet at night, the room was very clean, bed was great. The guy doing the continental breakfast was a joke, rasin brand, fruit loops, 3 old danish, cold coffee, nothing else was offered
Séjour de 1 nuit en juin 2023
Réponse de Jessica K le 28 juin 2023
Thank you for such a kind review! We are so pleased that you were happy with our staff and the room accommodations! We are hoping to have hot breakfast again soon. I'm sorry that it is not yet available to us. Please come back again soon!

6/10 Satisfaisant

Delores

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Personnel et service
close to home nice area
Séjour de 5 nuits en juin 2023
Réponse de Jessica K le 27 juin 2023
Thank you for your kind review. Please let us know how we can do better next time. We'd love to earn all 5 stars!

2/10 Horrible

Phyllis

Séjour de 1 nuit en juin 2023
Réponse de Jessica K le 23 juin 2023
I'm sorry that your stay was unpleasant. Did you make the front desk aware of your concerns? We try to ensure that all guests have a wonderful stay when visiting our hotel.

8/10 Bien

Rachel

Voyage d’affaires
Les points forts : Propreté et personnel et service
Price good
Séjour de 2 nuits en juin 2023
Réponse de Jessica K le 23 juin 2023
Thank you for the kind review! We strive to ensure guest satisfaction at all times! Please feel free to reach out and let us know how we can earn that extra star for next time!

6/10 Satisfaisant

James

Les points forts : Personnel et service
The air conditioning system was very noisy, and it did not produce the atmosphere conducive to an excellent stay. The breakfast was almost non existent.
Séjour de 2 nuits en mai 2023
Réponse de Jessica K le 28 mai 2023
I'm sorry that you had an unpleasant experience during your stay. Did you bring up the issue with the front desk? We would've been happy to find you a room that made you feel more comfortable. As for the breakfast, we do try to check periodically to make sure that there is still a full selection. Any time you have issues, please inform the front desk and we will try to make it better.

8/10 Bien

Jeffrey

Séjour de 1 nuit en avril 2023
Réponse de Jessica K le 28 mai 2023
Thank you for your review! We strive to make all guest stays pleasant. Please feel free to let us know how we can earn that 5th star for next time!

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Jessica K le 18 avr. 2023
Thank you for your kind review! We strive to ensure all guests have a pleasant stay.

4/10 Médiocre

Richard

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Good price, dirty, pluming bad, needs painting
Séjour de 1 nuit en avril 2023
Réponse de Jessica K le 9 avr. 2023
Thank you for your feedback. We do encourage guests to inform Management with any issues so that we can correct them as soon as possible. We will bring these issues to our team for attention as soon as possible.

2/10 Horrible

Elmer

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2023
Réponse de Heather C. le 27 mars 2023
Thank you for your feedback, we were not made aware of issues during your stay. However, we encourage guests to inform Management with any issues so that we can correct them as soon as possible.

8/10 Bien

Kevin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ability to check in early, although cold, the pool looked inviting, and friendly staff.
Séjour de 1 nuit en février 2023
Réponse de Jessica K le 5 févr. 2023
We are glad to hear you enjoyed your stay! Thank you for your kind review!

8/10 Bien

Alfredo

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean room!
Séjour de 1 nuit en décembre 2022
Réponse de Heather le 18 janv. 2023
Thank you for your feedback! We're glad that you enjoyed your stay with us at Days Inn.

8/10 Bien

jim

Les points forts : Propreté et personnel et service
wasnt impressed!
The room appeared clean, but the a/c had no filter and smell of mold was strong.
Séjour de 1 nuit en octobre 2022
Réponse de Jessica K le 24 oct. 2022
Thank you for your feedback. We will bring this to our team's attention and have it handled.

6/10 Satisfaisant

Stephen

Voyage en famille
Les points forts : Personnel et service
Was ok place to stay
Séjour de 2 nuits en octobre 2022
Réponse de Jessica K le 16 oct. 2022
Thank you for your kind review. We, here at Days Inn, strive to help make your stay here as comfortable as possible.

10/10 Excellent

Sylvia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional staff
Séjour de 1 nuit en octobre 2022
Réponse de Jessica K le 16 oct. 2022
We're so pleased to have made your stay so great! Thanks for the review!

10/10 Excellent

Dolph

😊
Séjour de 1 nuit en septembre 2022
Réponse de Jessica K le 16 oct. 2022
Thank you for your kind review. We, here at Days Inn, strive to help make your stay here as comfortable as possible!

2/10 Horrible

barbara, Houston

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was dirty and nasty
Séjour de 1 nuit en août 2022
Réponse de Jessica K le 16 oct. 2022
We're sorry to have failed to met your standards.

8/10 Bien

Cruz

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Heather C. le 22 août 2022
Thank you for your review. We appreciate it.

10/10 Excellent

Leslie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022
Réponse de Heather C. le 10 août 2022
Thank you for staying with us. We appreciate your feedback!

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Army training pays off… again
Well… I didn’t have to sleep on the boat, so that’s a positive. Oh - we saved money! People - say this with me… Throw pillows are not bed pillows… throw pillows are not bed pillows.
Séjour de 1 nuit en août 2022
Réponse de Heather C. le 7 août 2022
??? I'm not sure what your referring to, Here at Days Inn in Bay City Texas, we do not have throw pillows on our beds...just regular pillows. I believe you are reviewing the wrong Days Inn location.

8/10 Bien

Anthony

Les points forts : Personnel et service et confort de la chambre
Thumbs up
Over all our stay at the days inn in Baycity TX, was pleasant. The hotel staff were helpfull and polite and wasted no time getting us in our room. The room was clean and very well kept with the exception of the bathroom!! No big deal realy it took only minutes to clean and judging by how clean the rest of the room was it was most likly a isolated incident just over looked by the maid services. I Would definitely recommend it to anyone who may be passing thru baycity!!!!!!!!
Séjour de 1 nuit en août 2022
Réponse de Heather C. le 7 août 2022
Thank you for your feedback. Please inform Management of any issues so that we can correct them and make your stay here with us as enjoyable as possible.

10/10 Excellent

sheri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
clean, and quiet
we love the beach, Billie, not so much.
Séjour de 1 nuit en juillet 2022
Réponse de Jessica K le 16 oct. 2022
Thank you for your kind review. We, here at Days Inn, strive to help make your stay here as comfortable as possible.

10/10 Excellent

Kesha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great overnight stay
Good, clean room. Bed was relatively comfortable. Staff was courteous.
Séjour de 1 nuit en juillet 2022
Réponse de Heather C. le 21 juil. 2022
Thank you for your kind review. We ,here at Days Inn, strive to help make your stay here as comfortable as possible.

10/10 Excellent

Lanika

Séjour de 1 nuit en juillet 2022
Réponse de Heather C. le 20 juil. 2022
Thank You for your kind review. We, here at Days Inn, strive to help our guests have the best experience while staying with us.

10/10 Excellent

Dolph

Voyage en famille
Les points forts : Propreté et équipements
Easy clean and convenient😊
Séjour de 2 nuits en juillet 2022
Réponse de Heather C. le 18 juil. 2022
Thank you for your review and we appreciate your comment. We here at Days Inn in Bay City strive to help make our guest have an enjoyable stay.