Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your input, as it helps us to improve our services and make necessary adjustments.We are truly sorry to hear that your experience was not up to your expectations. We understand how important a peaceful night's sleep is to our guests, and it's disappointing to learn that the noise from the motorway and road disrupted your rest. We apologize for any inconvenience this may have caused.Regarding our pricing, we continuously evaluate our rates to ensure they align with the quality of service and amenities we provide. We regret that you found it to be expensive for the location and service offered. Rest assured, we will take your comments into consideration during our pricing review.Furthermore, we are concerned to hear about the condition of the bathroom during your stay. Our maintenance team will investigate this matter promptly to ensure that any necessary repairs or improvements are made.If you ever decide to give us another chance in the future, we hope to provide you with an improved experience that meets and exceeds your expectations. Please do not hesitate to reach out to our management team if you have any further concerns or suggestions.Thank you for choosing to stay with us, and we wish you safe and enjoyable travels in the future.

Dear Muriel, It was such a pleasure to welcome you to Best Western Desert Villa Inn! We're thrilled that our excellent location suited your travel needs, and we appreciate you highlighting our excellent location. Thank you so much for recommending us to your fellow travelers, and we hope to welcome you back again soon.

Dear Celine,We always enjoy hearing from our guests, and we're glad you had a pleasant visit. If you find yourself back in the area, we'd be happy to host you again.

Dear Thierry, We appreciate you for sharing your experience with us. Though we are grateful you chose our hotel to host your stay, we are sincerely sorry to hear that you didn't have the time you expected. We aim to please and make our valued guests feel comfortable during their visit, so it is disheartening to know that wasn't the case for you. Rest assured, your concerns mean a lot to us, and we will consider them as we continue to improve. It is our hope that you will consider staying with us again in the future!

Dear Gregory, Thank you for taking the time to let us know about your stay. It is good to hear that you found our location convenient for your needs. That being said, we apologize for any perceived rudeness from our staff; it is important to us that every guest feels welcomed, and we will speak with our team regarding this. Please know your feedback is important to us, and we will be discussing your concerns with the relevant departments as we are always striving to improve our guest experience. We hope you will allow us another opportunity to host you in the future; we want to meet and exceed your expectations.

Thank you for sharing your experience with us. We're delighted to hear that you found our rooms clean, comfortable, and our staff accommodating. However, we're sincerely sorry to learn about the disturbance caused by the individual knocking on your door. Your safety and comfort are paramount to us, and we regret that this situation occurred.We'll address this matter with our security team to ensure that appropriate measures are taken to prevent such incidents from happening in the future. Additionally, we apologize for the inconvenience regarding the condition of the pool. Maintaining a clean and enjoyable environment for our guests is of utmost importance, and we'll work diligently to rectify this issue promptly.We appreciate your valuable feedback, as it helps us to continuously improve our services. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.