Dear Marie-Pier,We appreciate your rating. We hope to see you again soon at our hotels.Anna R. Customer Service

Distinguished Robert, Thank you very much for your evaluation and for your positive comments about our location and the professionalism of our staff. Sincerely, Norma A., Customer Service

Dear customer, Thank you very much for your rating and for your explanations about different aspects of our hotel, especially for your detailed comments on our central location near various tourist attractions. Regarding the hotel's decoration, although it is completely renovated with modern amenities, ours is a historically significant building for the city and the first one built on Via Laietana. We try to maintain its spirit and decorate it in harmony with its characteristic architectural elements, respecting its stately rooms. We understand perfectly that it may not suit your personal taste, and we regret that it was not to your liking. Regarding street noise, since we are located in the heart of the city, we understand that it may have been bothersome, and we are glad to know that you liked the tranquility of the room. However, in case you visit us again, we would like to mention that we are in the heart of the oldest part of the city, between the Gothic Quarter and El Born, both with pedestrian priority and traffic restrictions, where you can enjoy walking peacefully without vehicle noise. Receive a warm greeting, Norma A., Customer Service

Estimado cliente,Gracias por valorarnos.Atentamente,Norma A. Customer Service

Cher client; Merci pour vos commentaires, nous sommes vraiment désolés pour le bruit, en raison de notre emplacement central, il peut parfois y avoir des nuisances sonores, à l'avenir, nous vous conseillons de nous en informer à l'avance afin que nous puissions vous proposer une chambre intérieure plus calme. Anna Ruiz. Service Clients.