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Avis sur Shan Villas Sukhumvit

3.5 out of 5
Shan Villas Sukhumvit
16 Soi On Nut 18,, Bangkok

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 19." "
Note des voyageurs de 8 (Bien), d’après 3 avis sur 19." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 19." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 19." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 19." "

9,0/10

Propreté

9,6/10

Personnel et service

7,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Audrey

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very friendly and helpful. Comfortable bed and nice pool.
Séjour de 4 nuits en mars 2024
Réponse de pok le 21 mars 2024
Dear Audrey, Thank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these. Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future. Best Regards, Pok Front Office Manager

10/10 Excellent

jenny

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooftop domes sold us and funny part was we never dined there during our stay because of how hot it is in Bangkok! We booked a Deluxe Double room for 5 days and checked in on Tuesday afternoon. The lobby is small, clean and aesthetically pleasing. As you walk towards the elevator you’ll pass the swimming pool and we were provided with 2 key cards to access our room. The front desk lady asked us to sign a form with $1000 baht cash as a deposit if there’s any damage and will return after your stay. The packaging of the bathroom items is really cute too! They have Netflix on their tv which was nice to watch and there’s a 711 nearby that’s less than a 10 minute walk. We also discovered an amazing local restaurant called Kimlang Chicken Rice for $60 baht that we dined in/takeout for brunch everyday that’s less than a 5 minute walk from the hotel! Our room was #207 with the balcony view facing towards the pool. It could get really loud from kids/families swimming in the morning if you’re planning on sleeping in. For one of the nights, our neighbours were really loud and we could hear her puking and flushing the toilet non stop and how loud they were talking through the walls which wasn’t too pleasant to hear. We booked a shuttle to the airport for 5:30pm which costed $1300 for our party of 8 friends. Overall, we had a great stay in the 4 nights that we stayed at Bangkok!
Séjour de 4 nuits en avril 2024

10/10 Excellent

Teasha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a nice stay here. Staff was pleasant and helpful, and the room was comfortable and clean.
Séjour de 1 nuit en mars 2024
Réponse de pok le 6 avr. 2024
Dear Teasha ,Thank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,PokFront Office Manager

10/10 Excellent

Joey

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
環境好同設施都新, 泳池乾淨，同埋冷熱水都好夠。職員好友善, 多於助人, 好好笑容, Pool villa大廳設備齊全, 有兩款酒杯同酒櫃十分好。 缺點主要是洗手間無抽氣扇，令洗手間的渠口會有臭味, 不可以掉廁紙落馬桶會帶來不便, 可改進。
Séjour de 5 nuits en novembre 2023
Réponse de Pok le 11 nov. 2023
Dear JoeyThank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,PokFront Office Manager

10/10 Excellent

Suki

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice experience
Séjour de 4 nuits en octobre 2023
Réponse de Pok le 21 oct. 2023
Dear SukiThank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,PokFront Office Manager

2/10 Horrible

Kat

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Just NO. There is nothing really “tranquil” or “unobtrusive” about this villa. I requested to pay and upgrade to a better room on arrival, hotel virtually empty, was told unable I ‘paid for the room I paid for’ - a flat out ‘no’ despite offering to pay the upgrade from initial request. So staff emphasise the rules of the hotel at checkin - minimal noise, smoking etc… The noise! They book the rooftop for parties that go all night & then other nights there is dragging & banging all night! Pointless complaining. Then construction from 7.30AM to at least 8PM, constant banging & sawing ALL day long. Earplugs offered at checkin as solution! Also first place obviously judged by restaurant staff in Thailand. Very sad as it is such a beautiful and welcoming place. Other staff helpful and lovely. Hotel looks beautiful. Atmosphere not deceiving. You should be warned before spending your money!
Séjour de 3 nuits en septembre 2023
Réponse de BEER ( Assistant Guest Sevice Manager) le 3 oct. 2023
Dear Guest,Thank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We 're so sorry to hear that you very disappoint during stay at the hotel and Thank you for your feedback we will bring this issue to improve for the future.Again,We're so sorry for any inconvenience stay and thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,

10/10 Excellent

Chandler

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was beautiful and very quiet the staff was also amazing extremely kind and attentive
Séjour de 5 nuits en septembre 2023
Réponse de BEER ( Assistant Guest Sevice Manager) le 22 sept. 2023
Dear ChandlerThank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,

8/10 Bien

Huen ki vicky

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the private pool in the Villa and the swimming pool. If there can be more space then it will be better.
Séjour de 4 nuits en août 2023
Réponse de ิิฺBEER le 18 sept. 2023
Dear Huen ki vickyThank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,

10/10 Excellent

Chung Ngar

Séjour de 1 nuit en août 2023
Réponse de BEER ( Assistant Guest Sevice Manager) le 18 sept. 2023
Dear Chung NgarThank you for choosing Shan Villas Bangkok, We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,

10/10 Excellent

Ming Che

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de BEER ( Assistant Guest Sevice Manager) le 18 sept. 2023
Dear Ming Che Thank you for choosing Shan Villas Bangkok, We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,

10/10 Excellent

Joseph

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, Modern and with friendly service
We booked for two nights but extended our stay by a night. This hotel is amazing its extremely clean, modern with a great team of friendly staff who so so helpful and have very good service standards Highly highly recommend this family friendly hotel on your next trip to Bangkok
Séjour de 1 nuit en juin 2023
Réponse de Pok le 21 oct. 2023
Dear JosephThank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,PokFront Office Manager

10/10 Excellent

Benjamin

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Booked my stay for 8 nights... The facilities are great! Staff was wonderful! Off the main street so it was quiet. Shuttle service to the BTS station was so convenient!
Séjour de 8 nuits en mars 2023
Réponse de Jan le 2 avr. 2023
Dear our valued guests, Thank you for your review. We are glad to hear that our services exceeded your expectations – hence, making your stay a memorable one. We look forward to welcoming you once more back to our hotel. With Best Regards,

8/10 Bien

Tak Yu

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
服務很好 地方寧靜
Séjour de 4 nuits en mars 2023
Réponse de Jan le 13 mars 2023
Dear our valued guests, Thank you for your support and for your compliment, we will share the comment to all staff. Looking forward to welcoming you back in the nearest future. Best Regards,

8/10 Bien

Ka Lok Bret

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good service
Séjour de 1 nuit en janvier 2023
Réponse de Jan le 13 mars 2023
Dear our valued guests, Thank you for your support and for your compliment, we will share the comment to all staff. Looking forward to welcoming you back in the nearest future. Best Regards,

2/10 Horrible

Kate Man Kei

Voyage en groupe, Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The master bedroom and bathroom were really stinky. Called to complain this and was sent a staff to come in with air freshener spray only which of course did not last. Had to sleep in such terrible smell! There was also water leakage in the bathroom and many insects flying around the villa. All in al, it was an unpleasant stay and was not worth the price!
Réponse de Pat le 24 déc. 2022
Dear our valued guests,I would like to thank you for your time to share your feedback in regards to your recent stay with our hotel.I regret to hear about the unpleasant experience in regards to your room condition, we have shared your feedback to the concerned areas in order to create a better experience for you and for all of our valued guests in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Bangkok.With best regards,

10/10 Excellent

Anthony

Séjour de 2 nuits en novembre 2022
Réponse de Pok le 10 déc. 2023
Dear Anthony Thank you for choosing Shan Villas Bangkok, and for taking the time to write a review about your recent experience.We are very happy to learn that your stay was a pleasant one especially that you enjoyed your stay. We are pleased you enjoyed these.Again, thank you for sharing your experience. We are looking forward to have you back in a not-too-distant future.Best Regards,PokFront Office Manager