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Avis sur Rodeway Inn Baltimore - Inner Harbor South

2 out of 5
Rodeway Inn Baltimore - Inner Harbor South
1401 Bloomfield Ave, Halethorpe, MD

Avis

4,8
Note des voyageurs de 10 (Excellent), d’après 112 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 135 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 165 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 163 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 425 avis sur 1000." "

4,8/10

Propreté

6,2/10

Personnel et service

4,0/10

Équipements

4,6/10

Infrastructures et conditions de l’hébergement

4,2/10

Écoresponsabilité

Avis

2/10 Horrible

Isabelle

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nous avions demandé une chambre non-fumeur et lors de notre entrée, ça sentait la cigarette au maximum. L'employée disait qu'elle n'avait plus d'autres chambres de disponibles. Elle est venue nous porter un vaporisateur qui sent bon. Il avait la présence de plusieurs insectes dans notre salle de bain.
Séjour de 1 nuit en juillet 2023
Réponse de TM le 1 août 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Marie-Claude

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Scary and gross
Séjour de 1 nuit en juillet 2022
Réponse de SK le 3 août 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

2/10 Horrible

Chloe

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mal propreté
C’était très mal propre, nous avons même trouvé des poils humain disgratieux dans notre lit lorsque nous l’avons ouvert. Il y avait également des insects mort sous le lit et des coulisse jaunâtre sur les mur de la salle de bain. Nous n’osions même pas toucher au mir et à la porte.
Séjour de 1 nuit en août 2019
Réponse de SK le 5 août 2019
Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns. I can assure you that corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for bringing this to our attention and we hope to see you again at Motel 1401 when your travel plans require a night's lodging

2/10 Horrible

Hugo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trou a rat malpropre Piquerie
Séjour de 1 nuit en février 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Près de l'autoroute mais pas trop propre!!
Arrêt à cet hôtel près de l'autoroute les photos sur le site de réservation sont belles mais l'hotel est sale.
Réponse de Sunil le 22 avr. 2017
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team

8/10 Bien

Jean-rancois

Les points forts : Propreté et personnel et service
Réponse de General Manager le 3 août 2016
Thank you for sharing your comments regarding your recent stay at the Motel 6 - Baltimore, MD #4610. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,

2/10 Horrible

Jennifer

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Don’t. Go. Here. The pictures online are incredibly misleading. The condition of the rooms and bathroom were HORRIBLE. The bedding has stains, the bathrooms has missing lights, the locks on the doors were broken and just nails in the walls. We felt incredibly unsafe. Do NOT stay here under ANY circumstances.
Séjour de 1 nuit en mai 2024
Réponse de tm le 23 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 Excellent

Monique

Les points forts : Personnel et service et équipements
I like the room it was claen and cozy
Séjour de 1 nuit en mai 2024
Réponse de tm le 14 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Médiocre

Dominique

Run down even after renovations Door was questionable No remote on arrival Low toilet paper Toilet barely flushed Had to hold lever for tub water to go down .. If u need a place to just crash, its okay
Séjour de 1 nuit en avril 2024
Réponse de tm le 29 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Mohamed

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I wouldn’t recommend this place to anyone. The cigarette smile was all over. Even the bed sheet has cigarette burn. They have the cheapest hand towels in the market. The staff were nice and friendly.
Réponse de tm le 29 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Carlos

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would not recommend this property to my worst enemy.
Séjour de 2 nuits en mars 2024
Réponse de tm le 29 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Médiocre

Gregory

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The bed in the room was old and used and had a dent on the side that sunk in And they have roaches i killed at least 7 roaches. Luckily I was leaving town and will never have to deal with that again
Séjour de 2 nuits en mars 2024
Réponse de tm le 29 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Matisha

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I got the pictures it wasn’t a good stay I woke up poppy in the tub
Séjour de 2 nuits en février 2024
Réponse de tm le 29 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Laurren

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was disgusting. There was mold on the ceiling blood on the wall no smoke detectors the TV didn't work. The bed sheet was dirty. There were roaches the size of my finger and the sink was stopped up. I didn't stay and am traumatized from this experience
Séjour de 1 nuit en février 2024
Réponse de TM le 21 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Caius

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de TM le 21 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Kenyatta, Baltimore

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Infested with roaches
Séjour de 2 nuits en février 2024
Réponse de T M le 20 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

sarah

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bugs and roaches. Couldn’t even spend the whole night. The place was really dirty and the lock was broken on our door.
Séjour de 1 nuit en février 2024
Réponse de TM le 20 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 Satisfaisant

Eriel

Voyage d’affaires
Les points forts : Équipements
Overall it was nice!!!
Séjour de 1 nuit en février 2024
Réponse de TM le 16 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Médiocre

Kenyatta, Baltimore

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Médiocre

Karl

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not what was advertised/represented on Hotels.com. HOWEVER, once I notified them of the reasons I cancelled the remaining reservation, they were professional about responding and refunding the remainder of the stay. Biggest issues were room maintenance (broken door, bath fan, floors torn up) and noise/comfort (lots of late night noise from rooms, parking).
Séjour de 7 nuits en janvier 2024
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Médiocre

Michael

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was horrible. They don’t repair anything
Séjour de 1 nuit en janvier 2024
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 Satisfaisant

Brithney

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I like that they clean the room when you stay multiple nights. I don’t like the comfort of beds they gave me a room I complained anout before the roaches was gone But the toilet still needed to be fixed so I had a slow drain they need to do something about the multiple potholes in the parking lot
Séjour de 2 nuits en janvier 2024
Réponse de T M le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Médiocre

Brithney

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room looks how it was supposed too. I’m guessing someone had a party or something cause I was interrupted by loud music.Also seen multiple roaches I took photos but doesn’t look like I can post photos. Also sink head to faucet was loose
Séjour de 1 nuit en janvier 2024
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Only if you’re desperate
Roaches, very cheap bedding, more roaches, cracked peeling paint, roaches, old laminant flooring, roaches, thin walls can hear all sound in the next room
Séjour de 1 nuit en janvier 2024
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Médiocre

Garrett

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

8/10 Bien

Craig

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surprisingly good
After reading some reviews I expected it to be run down and dirty. Maybe this was a long time ago for those people but when I stayed the rooms were very clean and the staff were above and beyond pleasant. It was quiet and accommodating and couldn't ask for anything more for the price. Highly recommended.
Séjour de 1 nuit en janvier 2024
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

8/10 Bien

Craig

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Brithney

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Room looks nothing like photos went to close the curtains when I first got there was greeted by a roach. Toilet kept running all night no phones BS cable Mattess had a indent of someone’s body from Sitting there too long went to use the bathroom in the middle of the night and was greeted by more roaches
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 Excellent

Charlene

Séjour de 1 nuit en janvier 2024
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 Excellent

Joy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 Satisfaisant

Breonna

Les points forts : Personnel et service
Les points faibles : Équipements
Bed was very hard and room looked run down in some areas
Séjour de 1 nuit en décembre 2023
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Adrian

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
DO NOT COME HERE
It was sooooooooo run-down and roaches were on the floor. The tub was filthy!!!!! The bed was small and didn't smell clean at all...i left and stayed somewhere else it was that bad. The front desk staff was awesome.
Séjour de 2 nuits en décembre 2023
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Brian

Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 Excellent

Les Brown

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Michael

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Médiocre

Aaron

Séjour de 1 nuit en décembre 2023
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Kristian

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Na and Cam

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Jennifer, Johnson City

Voyage en couple
Les points faibles : Propreté et personnel et service
No frills room, as expected. Not sure how often room was cleaned. There were a few cockroaches in the room...
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Anthony

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Mary

Séjour de 1 nuit en décembre 2023
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 Satisfaisant

Kurt

Les points forts : Personnel et service
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Joy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My stay was terrible they gave us a ride with a lot of roaches and our shower was leaking
Séjour de 1 nuit en décembre 2023
Réponse de TM le 5 déc. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 Excellent

Joy

Séjour de 2 nuits en novembre 2023
Réponse de TM le 13 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Médiocre

Michael

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Unsafe and needs parking lot repairs
Séjour de 1 nuit en novembre 2023
Réponse de TM le 5 déc. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 Horrible

Awa

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is awful old and full of roaches. I've only spend one night but it was horrible. Dont recommend
Séjour de 1 nuit en novembre 2023
Réponse de TM le 5 déc. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 Excellent

Derek

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Greeat
Séjour de 1 nuit en novembre 2023
Réponse de TM le 24 nov. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roach Motel Hell
The worst experience I have ever had. The hotel is ran down inside on out. The stairs were rusty and smelled of human urine and feces. The first room I was given had a hole where the smoke detector was suppose to be. Hair was in the dirty grimmy bathtub. Stained sheets and pillow cases. Mice wholes everywhere. Filthy floors. Second room looks a little better but it's worst, there are roaches every where. Tired to be moved to another hotel, but was told that a third room was offered so the customer service agent could not transfer my booking ends where or refund my money. Third room there was not a surface the roaches were not on. I stayed in my car.
Séjour de 2 nuits en novembre 2023
Réponse de TM le 21 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sketchy
Unfortunately, this is a pretty sketchy place. When we arrived, the manager was on the phone arguing with the police about kicking someone off the property and didn't pause the conversation to help us check in. The room had suspicious stains. We got locked out of our room on the second day. I may have seen someone stealing a TV from another room. I did not feel comfortable or safe.
Séjour de 2 nuits en novembre 2023
Réponse de TM le 18 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely