Avis
5,8
6,0/10
Propreté
6,4/10
Personnel et service
6,0/10
Équipements
5,6/10
Infrastructures et conditions de l’hébergement
7,0/10
Écoresponsabilité
Avis
23 sept. 2016
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
8/10 Bien
RENEL, Canada
29 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
RENEL
2/10 Horrible
phil, france
9 août 2014
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel quartier pas très clair
phil
6/10 Satisfaisant
Nathalie, Terrebonne, Qc, Canada
3 juil. 2014
Les points forts : Propreté
Bon rapport qualité prix.
Nathalie
8/10 Bien
keith, quebec
2 sept. 2013
Les points forts : Personnel et service
keith
10/10 Excellent
Antisha
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antisha
Séjour de 1 nuit en mai 2024
Réponse de Kamaria RediResponse Specialist le 26 mai 2024
Dear Antisha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BALTIMORE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist
10/10 Excellent
Atyia
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Atyia
Séjour de 1 nuit en mars 2024
Réponse de Sharma RediResponse Specialist le 15 mai 2024
Hello Atyia,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BALTIMORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
4/10 Médiocre
Marcia
6 mai 2024
Marcia
Séjour de 2 nuits en mai 2024
Réponse de Dannielle Rediresponse Specialist le 7 mai 2024
Dear Marcia,We are sorry to hear your recent experience at the RED ROOF INN BALTIMORE did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I have brought this to the property’s management attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
2/10 Horrible
Shanika
Voyage en famille avec de jeunes enfants
8 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shanika
Séjour de 1 nuit en avril 2024
Réponse de Oniel Rediresponse Specialist le 9 avr. 2024
Hi Shanika,Thank you for taking the time to write a review of your stay at the Red Roof Inn Baltimore. Please accept our most sincere apologies for the concern you described regarding the smell of the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist
8/10 Bien
Maia
6 avr. 2024
Les points forts : Propreté
Maia
Séjour de 1 nuit en mars 2024
Réponse de Oniel Rediresponse Specialist le 7 avr. 2024
Hi Maria,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Baltimore. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
8/10 Bien
Crysti
Voyage d’affaires
21 févr. 2024
Crysti
Séjour de 1 nuit en février 2024
Réponse de Tianna RediResponse Specialist le 21 févr. 2024
Dear Crysti,We appreciate your review following your recent experience at the Red Roof Inn Baltimore strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management
8/10 Bien
Shakira
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shakira
Séjour de 2 nuits en janvier 2024
Réponse de Kerry-Lee RediResponse Specialist le 9 févr. 2024
Dear Shakira, We at the RED ROOF INN BALTIMORE are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management
10/10 Excellent
Maria
12 janv. 2024
Les points forts : Propreté et personnel et service
Maria
Séjour de 1 nuit en décembre 2023
Réponse de Toni-Ann RediResponse Specialist le 14 janv. 2024
Hello Maria,I am pleased to have had you as our guest at our Red Roof Inn Baltimore. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management
2/10 Horrible
Towanda
25 déc. 2023
Towanda
Séjour de 1 nuit en décembre 2023
Réponse de Kerry-Lee RediResponse Specialist le 27 déc. 2023
Hello Towanda,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALTIMORE and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
10/10 Excellent
Nicole
30 nov. 2023
Nicole
Séjour de 1 nuit en novembre 2023
Réponse de Chevanese RediResponse Specialist le 21 déc. 2023
Thank you for your positive rating, Nicole, following your stay at the Red Roof Inn Baltimore. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist
10/10 Excellent
Nicole
Voyage en famille
22 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicole
Séjour de 1 nuit en novembre 2023
Réponse de Olivia RediResponse Specialist le 23 nov. 2023
Thank you, Nicole, for taking a moment to complete our survey. The staff at the Red Roof Inn Baltimore and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
10/10 Excellent
Adahlia
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adahlia
Séjour de 1 nuit en novembre 2023
Réponse de Sharma RediResponse Specialist le 15 nov. 2023
Hello Adahlia, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BALTIMORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
2/10 Horrible
Christine
24 oct. 2023
Les points faibles : Propreté
Christine
Séjour de 3 nuits en octobre 2023
Réponse de Gabrielle RediResponse Specialist le 28 oct. 2023
Thank you for taking a moment to leave a review, Christine. The staff and I at the Red Roof Inn Baltimore were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
2/10 Horrible
Shayna
Voyage d’affaires
20 oct. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Shayna
Séjour de 1 nuit en octobre 2023
Réponse de Abigail RediResponse Specialist le 22 oct. 2023
Hello Shayna,Thank you for taking the time to tell us about your stay at the Red Roof Inn Baltimore. I'm disappointed to see that your stay was less than ideal. You indicated that your stay was hindered due to the unpleasant odor in the room and the burn holes on the comforter that you described. Our sincerest apologies. We will take your comments into consideration to make changes to improve our customer experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, Abigail RediResponse Specialist
8/10 Bien
Loranda
15 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Loranda
Séjour de 1 nuit en octobre 2023
Réponse de Gabrielle RediResponse Specialist le 17 oct. 2023
Thank you for taking a moment to leave a review, Loranda. The staff and I at the Red Roof Inn Baltimore appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
2/10 Horrible
Shakira
9 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shakira
Séjour de 1 nuit en octobre 2023
Réponse de Gabrielle RediResponse Specialist le 11 oct. 2023
Thank you for taking a moment to leave a review, Shakira. The staff and I at the Red Roof Inn Baltimore were disappointed to see your 2/10 score following your stay. In order to understand what prompted your 2/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle Red Roof Management RediResponse Specialist
2/10 Horrible
Gemeda
23 août 2023
Gemeda
Séjour de 1 nuit en août 2023
Réponse de LaTunde Murrant. Rewards Specialist le 13 sept. 2023
Hello Gemeda,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALTIMORE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
6/10 Satisfaisant
Micha
2 août 2023
Les points forts : Propreté et confort de la chambre
Micha
Séjour de 1 nuit en août 2023
Réponse de Toni-Ann RediResponse Specialist le 4 août 2023
Hello Micha, Thank you for being our guest. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other long term lodging locations in the future. Sincerely, Toni-Ann RediResponse Specialist
2/10 Horrible
Patsy
Voyage en couple
12 mai 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Patsy
Séjour de 1 nuit en mai 2023
Réponse de Adraine RediResponse Specialist le 12 mai 2023
Dear Patsy,Thank you for taking the time to tell us about your experience at the Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations which prompted your 1/5 score. Please accept our sincerest apologies for the lack of cleanliness of the room, possible sign of black of black mold in the ceiling and the other concerns you described that hindered your experience. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. I am making the staff aware of your review score and will ask for your room to be inspected.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. Very truly yours,AdraineRed Roof Management RediResponse Specialist
10/10 Excellent
Jerome
1 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jerome
Séjour de 1 nuit en mars 2023
Réponse de Reddy le 1 mai 2023
Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore.
10/10 Excellent
Suyapa
30 avr. 2023
Suyapa
Séjour de 1 nuit en avril 2023
Réponse de Toni-Ann RediResponse Specialist le 27 mai 2023
Hello Suyapa,Thank you for giving us a 5 out of 5 on your review. We appreciate you taking the time to do survey. It’s encouraging to know that we are doing a great job for our guest. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
10/10 Excellent
Kevon
18 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevon
Séjour de 2 nuits en avril 2023
Réponse de Reddy le 26 avr. 2023
Thanks for staying with us. We appreciate your feedback
8/10 Bien
Shundella
6 mars 2023
Shundella
Séjour de 1 nuit en mars 2023
Réponse de Madison (RediResponse Specialist) le 27 mars 2023
Thank you for your 4/5 rating, Shundella! We're glad you enjoyed your visit indicated by your above average score. We hope to see you again the next time you require lodging in the Baltimore area.
4/10 Médiocre
dominque
4 mars 2023
dominque
Séjour de 1 nuit en mars 2023
Réponse de Madison (RediResponse Specialist) le 27 mars 2023
Hi Dominque. Thank you for taking the time to rate your stay. In the future, please consider adding comments to help us know where we can improve. We appreciate your business and look forward to seeing you again.
8/10 Bien
Rachel
Voyage en groupe
10 déc. 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Suitable for our needs
Rachel
Séjour de 1 nuit en décembre 2022
Réponse de prakash le 10 déc. 2022
Dear Rachel, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
10/10 Excellent
Melvin
9 déc. 2022
Melvin
Séjour de 1 nuit en décembre 2022
Réponse de prakash le 10 déc. 2022
Dear Melvin, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
2/10 Horrible
Brandy
Voyage d’affaires
28 nov. 2022
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Run.
Brandy
Séjour de 2 nuits en novembre 2022
Réponse de prakash le 28 nov. 2022
Dear Brandy, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Red Roof Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Prakash Saraf
10/10 Excellent
Debra
Voyage en famille
28 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Debra
Séjour de 5 nuits en novembre 2022
Réponse de prakash le 28 nov. 2022
Dear Debra, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
8/10 Bien
Robin
12 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robin
Séjour de 1 nuit en novembre 2022
Réponse de prakash le 12 nov. 2022
Dear Robin, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
8/10 Bien
Gabrielle
26 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gabrielle
Séjour de 3 nuits en octobre 2022
Réponse de prakash le 26 oct. 2022
Dear Gabrielle, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
6/10 Satisfaisant
Kirsten
28 sept. 2022
Kirsten
Séjour de 2 nuits en septembre 2022
8/10 Bien
Shaun
Voyage en couple
26 sept. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Shaun
Séjour de 1 nuit en septembre 2022
Réponse de prakash le 26 sept. 2022
Dear Shaun, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
10/10 Excellent
Nafisah
19 sept. 2022
Nafisah
Séjour de 1 nuit en septembre 2022
Réponse de prakash le 20 sept. 2022
Dear Nafisah, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
6/10 Satisfaisant
micaele
14 août 2022
micaele
Séjour de 1 nuit en août 2022
Réponse de prakash le 15 août 2022
Dear Micaele, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
8/10 Bien
John
9 août 2022
Les points forts : Propreté et personnel et service
John
Séjour de 2 nuits en août 2022
Réponse de prakash le 10 août 2022
Dear John, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
4/10 Médiocre
Voyageur vérifié
15 juil. 2022
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
1 star
Voyageur vérifié
Séjour de 2 nuits en juillet 2022
Réponse de prakash le 16 juil. 2022
Dear, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Red Roof Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Prakash Saraf
8/10 Bien
Tish
Voyage en famille
15 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tish
Séjour de 2 nuits en juillet 2022
Réponse de prakash le 15 juil. 2022
Dear Tish, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
10/10 Excellent
Allen
Voyage en famille
4 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Allen
Séjour de 2 nuits en juin 2022
Réponse de Reddy le 4 juil. 2022
Dear Allen, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf
6/10 Satisfaisant
Beatrice
18 juin 2022
Beatrice
Séjour de 1 nuit en juin 2022
4/10 Médiocre
Voyageur vérifié
15 juin 2022
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juin 2022
Réponse de prakash le 17 juin 2022
Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Red Roof Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Prakash Saraf
8/10 Bien
Voyageur vérifié
19 mars 2020
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de prakash le 23 mars 2020
Dear ,
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Baltimore West Security Blvd.. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Sincerely,
Prakash Saraf
10/10 Excellent
Expedia
5 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Expedia
Séjour de 1 nuit en mars 2020
Réponse de prakash le 8 mars 2020
Dear,
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Baltimore West Security Blvd.. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Sincerely,
Prakash Saraf
4/10 Médiocre
YVONNE
4 mars 2020
YVONNE
Séjour de 2 nuits en février 2020
Réponse de Sharma RediResponse Specialist le 15 nov. 2023
Hello Yvonne, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BALTIMORE are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
4/10 Médiocre
Voyageur vérifié
Voyage en couple
2 mars 2020
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de PRAKASH le 2 mars 2020
Dear ,
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Sincerely,
Prakash Saraf
10/10 Excellent
Sam, MD
29 févr. 2020
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sam
Séjour de 2 nuits en février 2020
Réponse de prakash le 29 févr. 2020
Dear Sam,
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Baltimore West Security Blvd.. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Sincerely,
Prakash Saraf