Extérieur

Avis sur Red Roof Inn Baltimore

2 out of 5
Red Roof Inn Baltimore
1660 Whitehead Court, Baltimore, MD

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 69 avis sur 439." "
Note des voyageurs de 8 (Bien), d’après 99 avis sur 439." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 439." "
Note des voyageurs de 4 (Médiocre), d’après 88 avis sur 439." "
Note des voyageurs de 2 (Horrible), d’après 104 avis sur 439." "

6,0/10

Propreté

6,4/10

Personnel et service

6,0/10

Équipements

5,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

2/10 Horrible

Lewis, Québec

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arrêt rapide sur le chemin!
L'hotel la moin cher en ville et cela paret! Plus ou moin securitaire, lemployé (gerant) dormais lors de notre arrivé (23h). Malpropre a l'image du quartier.

8/10 Bien

RENEL, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Un très bon séjour

2/10 Horrible

phil, france

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel quartier pas très clair
Accueil du personnel assez décevant Chambre réserver pour quatre personnes mais que deux serviettes Petit déjeuner correct mais beaucoup moins de choix que dans les autres days inn Nous avons choisi que cette chaîne d hotel pour tout notre parcours mais vraiment celui la pas correct du tout. Tout les autres bon rapport qualité prix accueil

6/10 Satisfaisant

Nathalie, Terrebonne, Qc, Canada

Les points forts : Propreté
Bon rapport qualité prix.
Bel accueil, endroit calme, chambre propre, piscine très appréciée.

8/10 Bien

keith, quebec

Les points forts : Personnel et service
parfait bon confort et bon dejeuner

10/10 Excellent

Antisha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My get away place
Séjour de 1 nuit en mai 2024
Réponse de Kamaria RediResponse Specialist le 26 mai 2024
Dear Antisha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BALTIMORE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Atyia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Sharma RediResponse Specialist le 15 mai 2024
Hello Atyia,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BALTIMORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

4/10 Médiocre

Marcia

Huge party on the outside balcony outside my room the first night at 1 am complete with fights, loud music, smoking dope and lots of yelling. No one from mgmt came to do anything about it. Lots of people loitering around, felt very unsafe.
Séjour de 2 nuits en mai 2024
Réponse de Dannielle Rediresponse Specialist le 7 mai 2024
Dear Marcia,We are sorry to hear your recent experience at the RED ROOF INN BALTIMORE did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I have brought this to the property’s management attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 Horrible

Shanika

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For a night in the hotel dur to no water in my house. This is the last placed i should have booked. The walls were dirty, a lighter from the last guest was left behind in the room. There was no toilet paper in the room when i checked in. The room smelled as if someone sat there and smoked a entire pack of cigarettes. I asked housekeeping for an extra towel and was told no. I will not go back.
Séjour de 1 nuit en avril 2024
Réponse de Oniel Rediresponse Specialist le 9 avr. 2024
Hi Shanika,Thank you for taking the time to write a review of your stay at the Red Roof Inn Baltimore. Please accept our most sincere apologies for the concern you described regarding the smell of the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Bien

Maia

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Oniel Rediresponse Specialist le 7 avr. 2024
Hi Maria,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Baltimore. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Bien

Crysti

Voyage d’affaires
Close to my destination.
Séjour de 1 nuit en février 2024
Réponse de Tianna RediResponse Specialist le 21 févr. 2024
Dear Crysti,We appreciate your review following your recent experience at the Red Roof Inn Baltimore strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

8/10 Bien

Shakira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Kerry-Lee RediResponse Specialist le 9 févr. 2024
Dear Shakira, We at the RED ROOF INN BALTIMORE are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 Excellent

Maria

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Toni-Ann RediResponse Specialist le 14 janv. 2024
Hello Maria,I am pleased to have had you as our guest at our Red Roof Inn Baltimore. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

2/10 Horrible

Towanda

Séjour de 1 nuit en décembre 2023
Réponse de Kerry-Lee RediResponse Specialist le 27 déc. 2023
Hello Towanda,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALTIMORE and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Nicole

Séjour de 1 nuit en novembre 2023
Réponse de Chevanese RediResponse Specialist le 21 déc. 2023
Thank you for your positive rating, Nicole, following your stay at the Red Roof Inn Baltimore. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Olivia RediResponse Specialist le 23 nov. 2023
Thank you, Nicole, for taking a moment to complete our survey. The staff at the Red Roof Inn Baltimore and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excellent

Adahlia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Sharma RediResponse Specialist le 15 nov. 2023
Hello Adahlia, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BALTIMORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 Horrible

Christine

Les points faibles : Propreté
Séjour de 3 nuits en octobre 2023
Réponse de Gabrielle RediResponse Specialist le 28 oct. 2023
Thank you for taking a moment to leave a review, Christine. The staff and I at the Red Roof Inn Baltimore were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Horrible

Shayna

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The room smelled like cat piss and there were burn holes all over the comforter
Séjour de 1 nuit en octobre 2023
Réponse de Abigail RediResponse Specialist le 22 oct. 2023
Hello Shayna,Thank you for taking the time to tell us about your stay at the Red Roof Inn Baltimore. I'm disappointed to see that your stay was less than ideal. You indicated that your stay was hindered due to the unpleasant odor in the room and the burn holes on the comforter that you described. Our sincerest apologies. We will take your comments into consideration to make changes to improve our customer experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, Abigail RediResponse Specialist

8/10 Bien

Loranda

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Gabrielle RediResponse Specialist le 17 oct. 2023
Thank you for taking a moment to leave a review, Loranda. The staff and I at the Red Roof Inn Baltimore appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

2/10 Horrible

Shakira

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Gabrielle RediResponse Specialist le 11 oct. 2023
Thank you for taking a moment to leave a review, Shakira. The staff and I at the Red Roof Inn Baltimore were disappointed to see your 2/10 score following your stay. In order to understand what prompted your 2/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Horrible

Gemeda

Séjour de 1 nuit en août 2023
Réponse de LaTunde Murrant. Rewards Specialist le 13 sept. 2023
Hello Gemeda,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALTIMORE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 Satisfaisant

Micha

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Toni-Ann RediResponse Specialist le 4 août 2023
Hello Micha, Thank you for being our guest. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other long term lodging locations in the future. Sincerely, Toni-Ann RediResponse Specialist

2/10 Horrible

Patsy

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
the room was dark one little lamp for light in the place. the only overhead light was right above the window. the only way we could have light to see was to keep the curtains open and anyone that walked by could see in the room. the room was just not clean either. the ceiling looked like it had black mold on it & could fall in at any moment. the coffee pot & ice bucket were beyond gross. The room was just dirty & the dresser had lord knows what in the drawer. The hotel makes you pay at check in & if that's not bad enough they also make you sign a form that states you will not be able to change rooms or get a refund if you are in the room for more than 15 minutes or if you do anything in the room, sit on the bed, use the bathroom. nowhere to put your bags either. one broken office chair one other chair. We were in town for 2 nights due to the festival we were attending. then to top it all off, the hotel called us while we were out for the day wanting us to come in to pay for the next night & remove our personal belongings from the room so they could Ha, Ha, clean the room. they claim there is complimentary coffee in the lobby. there was nothing! guest laundry was out of order. ice machine was "turned off for the winter" bottom line we do NOT recommend this place nor will we EVER stay there again. Mind you, I've stayed at Red Roof inns in the past, they had always been a simple but very clean hotel. Not this place! NEVER AGAIN! I took pictures too, but no way to post them.
Séjour de 1 nuit en mai 2023
Réponse de Adraine RediResponse Specialist le 12 mai 2023
Dear Patsy,Thank you for taking the time to tell us about your experience at the Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations which prompted your 1/5 score. Please accept our sincerest apologies for the lack of cleanliness of the room, possible sign of black of black mold in the ceiling and the other concerns you described that hindered your experience. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. I am making the staff aware of your review score and will ask for your room to be inspected.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. Very truly yours,AdraineRed Roof Management RediResponse Specialist

10/10 Excellent

Jerome

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Reddy le 1 mai 2023
Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore.

10/10 Excellent

Suyapa

Séjour de 1 nuit en avril 2023
Réponse de Toni-Ann RediResponse Specialist le 27 mai 2023
Hello Suyapa,Thank you for giving us a 5 out of 5 on your review. We appreciate you taking the time to do survey. It’s encouraging to know that we are doing a great job for our guest. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Kevon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 2 nuits en avril 2023
Réponse de Reddy le 26 avr. 2023
Thanks for staying with us. We appreciate your feedback

8/10 Bien

Shundella

Séjour de 1 nuit en mars 2023
Réponse de Madison (RediResponse Specialist) le 27 mars 2023
Thank you for your 4/5 rating, Shundella! We're glad you enjoyed your visit indicated by your above average score. We hope to see you again the next time you require lodging in the Baltimore area.

4/10 Médiocre

dominque

Séjour de 1 nuit en mars 2023
Réponse de Madison (RediResponse Specialist) le 27 mars 2023
Hi Dominque. Thank you for taking the time to rate your stay. In the future, please consider adding comments to help us know where we can improve. We appreciate your business and look forward to seeing you again.

8/10 Bien

Rachel

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Suitable for our needs
Our stay here was just fine. We were only staying for one night and the room was completely suitable for our needs. The only issue we had was the room smelled fairly smokey despite being a nonsmoking room. Otherwise it’s a great location and a decent room.
Séjour de 1 nuit en décembre 2022
Réponse de prakash le 10 déc. 2022
Dear Rachel, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

10/10 Excellent

Melvin

Séjour de 1 nuit en décembre 2022
Réponse de prakash le 10 déc. 2022
Dear Melvin, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

2/10 Horrible

Brandy

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Run.
We ended up getting a refund & leaving after 10 min in our room . The floors were dirty & sticky . The bed had hard crusty stains. Room smelled terrible , furniture was dirty . I think people live at the hotel . The front desk man was wonderful & understanding
Séjour de 2 nuits en novembre 2022
Réponse de prakash le 28 nov. 2022
Dear Brandy, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Red Roof Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Prakash Saraf

10/10 Excellent

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like it.
Séjour de 5 nuits en novembre 2022
Réponse de prakash le 28 nov. 2022
Dear Debra, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

8/10 Bien

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de prakash le 12 nov. 2022
Dear Robin, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

8/10 Bien

Gabrielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2022
Réponse de prakash le 26 oct. 2022
Dear Gabrielle, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

6/10 Satisfaisant

Kirsten

Séjour de 2 nuits en septembre 2022

8/10 Bien

Shaun

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Property was clean and accessible... would stay again
Séjour de 1 nuit en septembre 2022
Réponse de prakash le 26 sept. 2022
Dear Shaun, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

10/10 Excellent

Nafisah

Séjour de 1 nuit en septembre 2022
Réponse de prakash le 20 sept. 2022
Dear Nafisah, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

6/10 Satisfaisant

micaele

Séjour de 1 nuit en août 2022
Réponse de prakash le 15 août 2022
Dear Micaele, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

8/10 Bien

John

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en août 2022
Réponse de prakash le 10 août 2022
Dear John, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
1 star
Room was not clean. Nothing like the pictures. Blankets spotted. Room not kept.
Séjour de 2 nuits en juillet 2022
Réponse de prakash le 16 juil. 2022
Dear, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Red Roof Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Prakash Saraf

8/10 Bien

Tish

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were very helpful and polite.
Séjour de 2 nuits en juillet 2022
Réponse de prakash le 15 juil. 2022
Dear Tish, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

10/10 Excellent

Allen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022
Réponse de Reddy le 4 juil. 2022
Dear Allen, Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore West Security Blvd. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Red Roof Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

6/10 Satisfaisant

Beatrice

Séjour de 1 nuit en juin 2022

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Overall rooms are not that good.
Séjour de 1 nuit en juin 2022
Réponse de prakash le 17 juin 2022
Thank you for taking the time to tell us about your experience at Red Roof Inn Baltimore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Red Roof Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Prakash Saraf

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en mars 2020
Réponse de prakash le 23 mars 2020
Dear , Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Baltimore West Security Blvd.. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

10/10 Excellent

Expedia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de prakash le 8 mars 2020
Dear, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Baltimore West Security Blvd.. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf

4/10 Médiocre

YVONNE

Séjour de 2 nuits en février 2020
Réponse de Sharma RediResponse Specialist le 15 nov. 2023
Hello Yvonne, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BALTIMORE are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The rooms were very old, the curtains, bed linens, coffee pot, no hangers, metal box bed frame, daylight and cold air pouring in under the door. The only thing.that was updated and clean was the bathroom..... not a very comfortable stay for the price..
Séjour de 1 nuit en février 2020
Réponse de PRAKASH le 2 mars 2020
Dear , Thank you for taking the time to tell us about your experience at Days Inn by Wyndham . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Prakash Saraf

10/10 Excellent

Sam, MD

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
too much smoking rooms and staff puts you in smoking room even when the agreement is no smoking
Séjour de 2 nuits en février 2020
Réponse de prakash le 29 févr. 2020
Dear Sam, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Baltimore West Security Blvd.. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Prakash Saraf