Réception

Avis sur B'more Inn

2 out of 5
B'more Inn
5810 Reisterstown Rd, Baltimore, MD

Avis

4,6
Note des voyageurs de 10 (Excellent), d’après 33 avis sur 305." "
Note des voyageurs de 8 (Bien), d’après 35 avis sur 305." "
Note des voyageurs de 6 (Satisfaisant), d’après 49 avis sur 305." "
Note des voyageurs de 4 (Médiocre), d’après 55 avis sur 305." "
Note des voyageurs de 2 (Horrible), d’après 133 avis sur 305." "

5,0/10

Propreté

5,4/10

Personnel et service

3,8/10

Équipements

4,4/10

Infrastructures et conditions de l’hébergement

3,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Alain

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Non smoking ?
There was smoking smell.

2/10 Horrible

Michael, Oakton

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
What a s h I t hotel! Found a long black hair on my pillow. And an old pillow at that! My co-worker had a room with blood splattered in the wall and patched up holes in the wall. He moved to a non smoking room which was slightly better. This hotel needs to be torn down.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dee & W
Just a total mess from the cigarette burns in the bed cover to the bathroom door ripped off its hinges. Only stayed overnight but slept in our clothes and did not venture into the shower. How does this place pass inspection?
Séjour de 1 nuit en octobre 2023

2/10 Horrible

LaToya

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DO NOT STAY HERE VERY NASTY AND DIRTY. I WENT TO A CONCERT AND THERE WAS NO MORE ROOMS IN THE AREA. SO WE DECIDED TO COME TO B'MORE CAREFUL AFTER THE CONCERT I COULD NOT BARE TO STAY. LEFT AT 3:00AM. THE SHEETS WERE DIRTY THE ROOM STINK. CRACKHEADS ALL AROUND THE BUILDING .
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Jeffrey

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Blood on bed sheets cockroaches all over .. no hot water
Séjour de 1 nuit en août 2023

2/10 Horrible

Kara

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
They should pay you to stay.
I do not recommend staying at this hotel. A friend and I booked back in February we knew we were going to Moonrise Festival at Pimlico Race track. The room was dank, NO shower curtain!, the face of the A/C was ripped off the wall. The chair in the room was broken down. Honestly, it looks like the kind of place people go to die. It was just gross, gross, GROSS.
Séjour de 2 nuits en août 2023

2/10 Horrible

Keena

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst Ever
This was the worst stay ever. The service was horrible. The rooms were dirty . The bathroom was horrible I had to get Clorox for the tub ! I was really awful. They acted like they did not care about the guest !
Séjour de 3 nuits en juin 2023

4/10 Médiocre

richard

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Don't Stay Here!
This hotel needs major renovation. Broken furniture, disconnected smoke detecters, and a very run-down atmoshere. Reading other reviews I have to laugh about one in particular, it says if you have a choice of staying at this hotel or staying in your car choose the car. For $106 dollars you feel you got ripped off because you did. No coffee in the lobby, nothing.
Séjour de 1 nuit en avril 2023

2/10 Horrible

Darryl

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No running hot water in the shower. Awful facility.
Séjour de 1 nuit en février 2023

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, confort de la chambre
Stay away!!!!!!
If you have the choice of staying here or in your car, chouse your car. The sheets had blood stains, room was infested with mice and the tub was moldy. Front desk staff nonresponsive with room issues.
Séjour de 2 nuits en novembre 2022
Réponse de Devorine - RediResponse Specialist le 14 nov. 2022
Dear Valued Guest, Thanks for posting a review of your stay. The situation you described is disheartening, and we sincerely apologize that your experience did not meet your expectations. Please know that we work with a National Pest Control company who regularly treats the property for pests as is standard in the industry. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us improve your experience. Thank you again for your review. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,

4/10 Médiocre

Lance

4/10 Médiocre

Malcolm

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Overall dirty property. Tub and sink dirty when I got there. Broken chair.
Séjour de 5 nuits en octobre 2022

2/10 Horrible

Brittani

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible people. Dirty place.
Séjour de 2 nuits en octobre 2022

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GREAT DISAPPOINTMENT EVER
I am really upset with this booking. IT WAS IMPOSSIBLE to stay in a such CREEPY place. This Red Roof hotel location should be put down. I will be calling Hotels.com to get any compensation for my money lost.
Séjour de 1 nuit en octobre 2022

4/10 Médiocre

Cara

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Creepy frnt desk - solo female traveled be careful
The front desk guy was extremely creepy and made me feel very uncomfortable. I ended up leaving at midnight with after my boyfriend left as I didn’t feel comfortable staying there alone. The front desk guy made 4 trips to my room after I checked in with random pointless excuses ignoring the do not disturb sign. He kept telling me I was very pretty and needed to smile for him more because he liked it. He came down once and told me “I saw you struggling with your bags on the camera and came to help” I had already been in my room a good 3 minutes at that point.
Séjour de 1 nuit en octobre 2022

2/10 Horrible

Flavia

Séjour de 1 nuit en octobre 2022

4/10 Médiocre

CHINJUNE

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
building was shambled, room dirty, towels not the cleanest, bed had lots of dust and hair, I guess you get what you paid for.
Séjour de 1 nuit en octobre 2022

2/10 Horrible

Anaya

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I didn't like anything. I wont be doing this again
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Rebecca

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022

2/10 Horrible

Chloe

Séjour de 1 nuit en octobre 2022

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roaches. Filthy.
Roaches everywhere. I sat my taco bell bag on the dresser and it was covered with roaches in seconds. Filthy. The bedding was dirty in my room and had burns all over the bedding. Tv did not work. Room spelled of smoke and was musty. I was promised a refund since I refused to stay in such a disgusting environment. Two months later and still no refund. Hotel staff lied about issuing a refund. This place needs to be reported for being unsanitary and shut down.
Séjour de 1 nuit en juillet 2022

4/10 Médiocre

EYASU KIFLAY

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The key doesnt work,the staff opens the door for u and when u want to leave u need to call staff to open the door when u come back.
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Eugene

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Lizbhet

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Please do yourself a favor and do NOT stay here. We drove up from Georgia, expecting to get to the hotel room to rest after a 10 hour drive. It was anything but that. When we arrived the check in person was asleep. Our room was in terrible condition. Torn up walls, dirty bedding, dirty restroom, & no working lamps. To top it off there was a BED BUG problem. It’s in a very sketchy area that can be very unsafe. Had people banging outside our hotel room and smoking marijuana and it was circulating through our air vent. The most unpleasant and disturbing hotel experience I’ve ever had.
Séjour de 3 nuits en septembre 2022

2/10 Horrible

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Horrible - DO NOT STAY HERE
I am a frequent traveler to this area. And I can guarantee that you won’t find a dirtier place than this. Cockroaches EVERYWHERE. Smoke free room with burnt bed sheets and comforter! Bugs everywhere in the room and in the bathroom. Feel free to check the photos. Only good part was the front desk - polite and friendly.
Séjour de 1 nuit en août 2022

2/10 Horrible

Jeffrey

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This property needs a full remodeling. The television wasn't working properly and it was bed bugs there. The staff would not work with us on this issue and I didn't get any feedback or accommodations.
Séjour de 2 nuits en juillet 2022

4/10 Médiocre

Jeanette, Hopatcong

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The service bathroom in the lobby was not working , nothing immediately available. After driving 4hrs. I had to walk to another establishment to use the facility. No ice machine available on entire premises. Was told to buy ice at a local store. Location was ok. Room mattress was stained and noisy.
Séjour de 1 nuit en juillet 2022

2/10 Horrible

Kwame, Brooklyn

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel need to be demolished and rebuild with new furniture. Worse hotel or worse redroof inn ever by far. Bad customer service, poor building safety, poor furniture, no light in the bathroom, bad neighborhood and etc.
Séjour de 1 nuit en juillet 2022

2/10 Horrible

Ebonee

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trash room
Séjour de 1 nuit en juin 2022

2/10 Horrible

Timeka

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en juin 2022

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The blanket had holes in them Had a hole in the wall The shower head fell off The man in front gave us a run around before letting us go in our room
Séjour de 1 nuit en juin 2022

2/10 Horrible

Douglas

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
needs to taken off your website
Séjour de 1 nuit en juin 2022

2/10 Horrible

Kenneth

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible Hotel Room
This place is awful and terrible. Red Roof should be ashamed of themselves. This places is a slum.
Power outlet next to nightstand is broken and wires are exposed.
Headboard has fallen off the wall.. detached headboard. And u can see carpet boarder is peeling away from the wall as well.
Power switch for bathroom light is broken and wires exposed.
Wall shelf rack is detaching from wall and unusable
Séjour de 1 nuit en juin 2022

4/10 Médiocre

Britney

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel is dirty ,bathrooms have leaking showers messed up toilet no water in the sink beds are horrible door won’t really close unless you slam it front desk worker just horrible
Séjour de 1 nuit en juin 2022

2/10 Horrible

Namar

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nasty dirty place.
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Anne

Les points forts : Propreté
Les points faibles : Équipements
Séjour de 2 nuits en juin 2022

6/10 Satisfaisant

Randy

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2022

8/10 Bien

Sergio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022

6/10 Satisfaisant

arbab

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Simple comments "poorly maintained facility"
Séjour de 2 nuits en mai 2022

2/10 Horrible

Jordan

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prisoners have it better...
Filthy, and they doublencharged me for twonrooms because the guy at check in wasnt payong attention when i said i had a reservation... when he said he needed to charge $50 for incidentals, it had a full room charge, and when i repeatedly pressed cancel, it approved it. I never signed for it. My credit card was charged, ad hotels did not refund me, so i am currently fighting getting one of the charges removed.. The room was a dump.. literally, a pile of dogshit in the corner of the room that apprently the housekeeper, if they have any, didnt see and remove.. this place is like a prison
Séjour de 1 nuit en mai 2022

2/10 Horrible

Mary

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2022

4/10 Médiocre

Ronald

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This has to be the worst place I’ve stayed. They didn’t have a key to get in the room, so I had to have the clerk let me in each time. The bed linens and the towels were clean, but the room was pretty horrible. The easy chair was missing a leg and shoved into a corner. There were lamps on the floor and many plugs didn’t work. The entire property is unkempt.
Séjour de 2 nuits en mai 2022

2/10 Horrible

Thomas

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
My key card would not open my door I had to have the attendant open my door every time I went out so they put me in a room where I didn’t have a key card working the room was dirty and smelly the grounds on the property trash all over it very dissatisfied
Séjour de 1 nuit en mai 2022

2/10 Horrible

Enrique

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property poorly maintained, pipes leaking, very dirty rooms, bathroom sink cabinet falling apart, terrible smell in the room, urine smell on the stairs, cockroaches. Bad experience lesson learned.
Séjour de 2 nuits en mai 2022
Réponse de Nick le 18 mai 2022
Hello Sir/Madam, We are sorry to hear about your stay. the management will look into the issues and take necessary actions. Thanks & Regards GM

2/10 Horrible

Enrique

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the worst experiences in hotels, dirty, smelly room, cockroaches, bad maintenance. Stay away from that filthy place, not worth even if they offer for free.
Séjour de 2 nuits en mai 2022
Réponse de Nick le 18 mai 2022
Hello Sir/Madam, We are sorry to hear about your stay. the management will look into the issues and take necessary actions. Thanks & Regards GM

2/10 Horrible

Wesley

Les points faibles : Propreté et personnel et service
Did not like to many people drinking all night in parking lot.
Séjour de 1 nuit en mai 2022

2/10 Horrible

Adan

Séjour de 1 nuit en mai 2022
Réponse de Nick le 18 mai 2022
Hello Sir/Madam, We are sorry to hear about your stay. the management will look into the issues and take necessary actions. Thanks & Regards GM

6/10 Satisfaisant

Deborah

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2022

4/10 Médiocre

Sabrina

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was stuff falling off the walls the bathroom wasn’t clean some of the bedroom furniture was falling apart I won’t stay here ever again
Séjour de 3 nuits en avril 2022
Réponse de AJ le 14 mai 2022
We're sorry you were unhappy about the room we'll work hard to fix the issue you experienced. Thank you for your feedback. We will be addressing your concerns.

2/10 Horrible

Ashley

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You would be better off sleeping outside!!!!!! DONT waist your money. Building should be CONDEMNED!!! Upon checking in with the reservation the room reserved had not worked with key card and we couldn’t switch room bc it was booked thru Expedia. Was very inconvenient bc we had to go to the front to get staff to open the door. The room itself was below standard…furniture broken ceiling falling apart…once night rolled around we couldn’t sleep the rest of the night in the room smh it was so damp my bf couldn’t breath in the room it was very stuffy and mildew-y. We had to leave the room in the middle of the night 😡 When we told the front desk what happened they didn’t take any responsibility to make it better or at least give some type of compensation. Red roof inn Baltimore northwest should be shut down!!!!!!!!
Séjour de 1 nuit en avril 2022
Réponse de AJ le 14 mai 2022
We're sorry you were unhappy about the room we'll work hard to fix the issue you experienced. Thank you for your feedback. We will be addressing your concerns.