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Avis sur Swiss-Belhotel Balikpapan

4 out of 5
Swiss-Belhotel Balikpapan
Balikpapan Ocean Square, Jalan Jendral Sudirman, Pasar Baru, Balikpapan, East Kalimantan

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 28 avis sur 84." "
Note des voyageurs de 8 (Bien), d’après 37 avis sur 84." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 84." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 84." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 84." "

8,4/10

Propreté

8,6/10

Personnel et service

6,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

VALÉRIE, franconville

Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel de centre ville correct
Bon restaurant pour le petit déjeuner. Piscine pas bien placée. Bcp de travaux autour. Ce sera mieux quand le centre commercial sera terminé. Bonne literie.
Séjour de 3 nuits en juillet 2018
Réponse de GM le 14 août 2018
Dear Our Valueable Guest, Thank you for taking time to give review about us. We're glad to hear that you get a good experience with the view. Enjoy additional VIP benefits by register as SBEC (Swiss-Belhotel Executive Card) member. as a member you entitled to get 30% OFF on Room and 50% OFF on Food & Beverages at Swiss-Belhotel International properties all over Indonesia. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services, we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest. Some minus point from you will be our concern to be better. Once again, Thank you and we're waiting for your next stay with us. Best Regards, General Manager

6/10 Satisfaisant

Voyageur vérifié

6/10 Satisfaisant

Dennis

Séjour de 2 nuits en août 2023
Réponse de Management of Swiss-Belhotel Balikpapan le 31 août 2023
Dear Mr Dennis,Thank you for your review on us. We do apologize for inconvenience event. We are really appreciate for your critics and advices so that we can improve our quality of service and facilities. We do hope we can give a better service in the future.Regards,Swiss-Belhotel Balikpapan

10/10 Excellent

kim

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surprise!
Nice clean hotel
Séjour de 1 nuit en avril 2023
Réponse de Management of Swiss-Belhotel Balikpapan le 12 avr. 2023
Dear Ms KimThank you for your review on us. We are very glad that you got a great experience during your stay with us. Your critics and advice will be our valuable things so that we can improve our quality of service and facilities. Regards,Swiss-Belhotel Balikpapan

6/10 Satisfaisant

France

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Okay hotel
the hotel is okay nothing too special- Bed really goo thou! Staff was really nice and helpful - Cleaning in the room was just okay- as a couple we were only given 1 towel! waited more than 30 minutes to get some more! Lovely BBQ dinner at the hotel pool- No shopping at all near the hotel need a taxi to get to the mall-
Séjour de 2 nuits en novembre 2022
Réponse de Management of Swiss-Belhotel Balikpapan le 19 déc. 2022
Dear Mr France,Thank you for your review on us. We are really appreciate for your detail feedback after staying in Swiss-Belhotel Balikpapan. We have already conveyed your feedback to our department concerned, so they can make an improvement to get better quality of service and quality. We do hope that we can serve you better in the future.Regards,Swiss-Belhotel Balikpapan

8/10 Bien

YASUNARI

Voyage d’affaires
Les points forts : Propreté et personnel et service
少し古くなりつつあるもロケーションやホテルの部屋は良いです。一方で周りのお店はクローズしているところが多く、活気がないのが残念でした。
Réponse de Management of Swiss-Belhotel Balikpoapan le 5 déc. 2022
Dear Mr Subiyanto,Thank you for your review on us. Your review is a valuable thing for us so that we can improve our quality of services and facilities. We do hope we can serve you in better condition in the future.Regards,Swiss-Belhotel Balikpapan

6/10 Satisfaisant

Alex

Les points forts : Personnel et service et équipements
Séjour de 3 nuits en octobre 2022

10/10 Excellent

Maranti

Séjour de 1 nuit en août 2022
Réponse de Management of Swiss-Belhotel Balikpoapan le 10 août 2022
Dear Ibu Maranti, Thank you for your review on us and thank you for staying with us during your visit in Balikpapan. We are glad to see you again in your next stay.

6/10 Satisfaisant

shakir

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2022
Réponse de Management of Swiss-Belhotel Balikpapan le 21 mai 2022
Dear Mr Shakir Thank you for your review on us. We truly appreciate for any advice given. We do hope that we can serve you better in the future

2/10 Horrible

Jolando Wee Khong, Singapore

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
electrical power down for 1hr, dirty in-room sofa, paint peeling off at balcony, aircon not cold the whole night, so many potholes on hote driveway, no lightings at driveway to hotel-totally dark, wardrobe door broken, etc
Séjour de 2 nuits en novembre 2021
Réponse de Management of Swiss-Belhotel Balikpapan le 29 nov. 2021
On behalf of Staff & Management of Swiss Belhotel Balikpapan , I’d like to express our since gratitude to you that you had stayed in our property during your visit to Balikpapan We do apologize for your inconvenience do to Balikpapan electricity off that impacted to our generator. We wish that we can be of service to you again in the future. As a valued customer, your feedback on our products and services are very important to us to improve our service. If you have any concerns, questions or comment, please feel free to advise me or my team. Thank you once again for your business and we look forward to serving you again in the near future. Please contact us if we can be of further service. We look forward to welcoming you back and thank you for your attention. Wishing you a great day

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2020
Réponse de An le 30 déc. 2020
Dear Valued Guest Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services; we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest. Once again, Thank you and we're waiting for your next stay with us. Best Regards, Management Swiss-Belhotel Balikpapan

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2020
Réponse de An le 30 déc. 2020
Dear Valued Guest Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services; we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest. Once again, Thank you and we're waiting for your next stay with us. Best Regards, Management Swiss-Belhotel Balikpapan

10/10 Excellent

Inseok

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet good
Quiet good and silence. Will be back again
Séjour de 1 nuit en novembre 2020
Réponse de An le 17 nov. 2020
Dear Valued Guest Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services; we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest. Once again, Thank you and we're waiting for your next stay with us. Best Regards, Management Swiss-Belhotel Balikpapan

10/10 Excellent

Herman

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Baik dlm segala hal
Pelayanan sangat baik,kamar bersih,sarapannya enak,dan viewnya bagus
Séjour de 1 nuit en décembre 2019
Réponse de An le 3 janv. 2020
Dear Bapak Terima kasih telah meluangkan waktu untuk memberikan ulasan perihal pengalaman Bapak menginap di hotel kami. Kami harap Bapak mendapatkan pengalaman yang menyenangkan selama tinggal di Swiss -Belhotel Balikpapan dan kami bisa melayani Bapak kembali. Saran dan kritikan dari Bapak sebagai masukan untuk meningkatkan pelayanan kami di masa yang akan datang. Kami menantikan kedatangan Bapak selanjutnya di Swiss-Belhotel Balikpapan. Hormat Kami, Management Swiss-Belhotel Balikpapan

10/10 Excellent

Leif Gehlert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good service , and a very good staff
Séjour de 5 nuits en novembre 2019
Réponse de An le 25 nov. 2019
Dear Mr. Leif Gehlert Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services; we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest. Once again, Thank you and we're waiting for your next stay with us. Best Regards, Management

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en octobre 2019
Réponse de Windy le 27 oct. 2019
Dear Mr. Mark, On behalf of Staff & Management of Swiss Belhotel Balikpapan , I’d like to express our since gratitude to you that you had stayed in our property during your visit to Balikpapan We do hope that your experience on your recent event is one of the pleasant ones and we wish that we can be of service to you again in the future. As a valued customer, your feedback on our products and services are very important to us to improve our service. If you have any concerns, questions or comment, please feel free to advise me or my team. Thank you once again for your business and we look forward to serving you again in the near future. Please contact us if we can be of further service. We look forward to welcoming you back and thank you for your attention. Wishing you a great Day , Management of Swiss Belhotel Balikpapan

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et équipements
The building is not well prepare become a hotel yet, the material is easily to be broken, not a nice choice Many fascilitity tend to be diminished caused by the quality of the material Me & my wive only got one soap, sandal, card key, tooth brush, mean while others hospitality should be pair of them The material, start from equipment in the bathroom is already broken, shower, hair dryer, the wall The service, well they avoid to give key card, sandal, etc.... made this hotel worsening Compared other hotels in the same sweet room? Well I don’t think so Please make a better solution !
Séjour de 2 nuits en juin 2019
Réponse de Suwarno - General Manager le 13 juin 2019
Dear Anonymous , Warmest Greetings from Balikpapan… Thank you to have stayed in our hotel Swiss Belhotel Balikpapan Ocean Square. I also thank you for your feedbacks, however, I could not find your profile in our PMS to enable our tam to fully follow up your feedbacks. For your info that we provide 2 room keys for twin bed, 2 slippers ,two toothbrushes, and two soaps in the room. If our staff failed to complete them in the room, they can be requested at free of charge and our team will be more than happy to provide them. For the room key, as long as there is enough deposit, our Front desk agent will be happily to provide you the additional keys. We do apologize not to be fully able to resolve the situation due to I don’t have your details clearly. Thank you for your attention and hope you will grant me the opportunity to serve you better in the future. Best Regards, Suwarno General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de General Manager le 15 mai 2019
Dear our valuable guest, Warmest Greeting from Swiss-Belhotel Balikpapan ! Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services, we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest in the future. Once again, Thank you and we're waiting for your next stay with us. Best Regards

10/10 Excellent

Mohamed Azman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the nicer hotels in Balikpapan for business
Séjour de 1 nuit en avril 2019
Réponse de General Manager le 15 mai 2019
Dear Mr. Mohamed Azman, Warmest Greeting from Swiss-Belhotel Balikpapan ! Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services, we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest in the future. Once again, Thank you and we're waiting for your next stay with us. Best Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything functioned and atmosphere combined with friendly staff made it an enjoyable stay. Will return here.
Séjour de 3 nuits en mars 2019
Réponse de General Manager le 15 mai 2019
Dear our valuable guest, Warmest Greeting from Swiss-Belhotel Balikpapan! Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services, we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest in the future. Once again, Thank you and we're waiting for your next stay with us. Best Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good remodeling
after remodleing The room condition is better than before especially breakfast is good
Séjour de 1 nuit en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Riverview Hotel
A great hotel with nice view on Mahakam River. Recommend it
Séjour de 2 nuits en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en janvier 2019

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, confort de la chambre
Libur imlek di swissbell
Lokasi straregis. Makanan enak. Hanya kolam renang sedang maintanance
Séjour de 3 nuits en février 2019

4/10 Médiocre

Saiful

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
No more stay at Swiss Bell Balikpapan
Saat itu check in sekitar jam 6 pm, Minggu 16/12/18. Yang menyebalkan, dalam kondisi lelah setelah penerbangan dari Jkt, diterima petugas front desk sdri. Vientani Indo yang SANGAT TIDAK FRIENDLY alias jutek. Saya pesan room on line ukuran tempat tidur king size. Enak saja, sama Vientani mau dikasih kamar yg twin, alasannya yang King size sudah full. Saya bilang pada dia: "saya pilih hotel ini hari ini karena yang King size masih available. Kalau tidak ada, saya tidak akan pilih hotel ini". Dengan wajahnya yang tetap jutek, dan pura2 sibuk, akhirnya dia bilang, room nya available, without any apologize or smiling. Jadi, kita harus tetap ngotot untuk memperoleh HAK kita. No more to stay at this hotel, even though its pool and sauna is great. I will not recommend to stay this hotel, unless the hotel management may able to train their front desk staff (especially Vientani Indo) to become more friendly to their guest.
Séjour de 1 nuit en décembre 2018

10/10 Excellent

Abd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
swiss-belhotel balikpapan
Good comfortable hotel with nice view. Delicious breakfast & lot of choice.
Séjour de 1 nuit en octobre 2018
Réponse de Melody le 7 nov. 2018
Dear Mr. Abd, Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services, we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest. Some minus point from you will be our concern to be better. Once again, Thank you and we're waiting for your next stay with us. Best Regards, General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2018
Réponse de Melody le 7 nov. 2018
Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services, we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest. Some minus point from you will be our concern to be better. Once again, Thank you and we're waiting for your next stay with us. Best Regards, General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Consigliatissimo
Siamo arrivati all'una di notte,check in veloce e abbiamo ordinato anche un ottima cena in stanza. Ottima la colazione. Purtroppo non posso giudicare la zona circostante perché siamo ripartiti già la mattina seguente.
Séjour de 1 nuit en août 2018
Réponse de GM le 24 août 2018
Dear Our Valuable Guest, Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services, we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest. Some minus point from you will be our concern to be better. Once again, Thank you and we're waiting for your next stay with us. Best Regards, General Manager

10/10 Excellent

Mohamed Azman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My Balikpapan biz stay
Good hotel, clean room, loved the ocean view.
Séjour de 2 nuits en juillet 2018
Réponse de GM le 14 août 2018
Dear Mohamed, Thank you for taking time to give review about us. We're glad to hear that you get a good experience during stay with us. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services, we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest. Once again, Thank you and we're waiting for your next stay with us. Best Regards, General Manager

4/10 Médiocre

Tim, Indonesia

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The hotel and rooms were very badly maintained
Séjour de 1 nuit en juillet 2018
Réponse de GM le 14 août 2018
Dear Our Valueable Guest, Thank you for taking time to give review about us. We're glad to hear that you get a good experience with the view. Enjoy additional VIP benefits by register as SBEC (Swiss-Belhotel Executive Card) member. as a member you entitled to get 30% OFF on Room and 50% OFF on Food & Beverages at Swiss-Belhotel International properties all over Indonesia. Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services, we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest. Some minus point from you will be our concern to be better. Once again, Thank you and we're waiting for your next stay with us. Best Regards, General Manager

8/10 Bien

Mohammad Noor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2018

4/10 Médiocre

Tommy

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Lampu lorong hotel menuju kamar gelap dan tv kabel tidak bisa digunakan
Séjour de 2 nuits en mai 2018

8/10 Bien

Sanjay

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service
残念至極
キングサイズベッドで予約したのに、シングル２つの部屋をあてがわれた。 追加料金を支払った意味が無くなったに等しい。 また、客室にタオルがなかったので持ってくるように頼んだが、１時間半くらい待たされた。 この間、顔すら洗うことができなかった。３度もフロントに電話する羽目になったが、全く効果はなかった。 人手不足なのか知らないが、チェックインしたのは夕方だし、そもそもタオルが無いのはホテル側の落ち度なのだからすぐ対応して欲しかった。 テレビ脇のチャンネル対応表も無茶苦茶で、全く当てにならない。 ユースホステルでももうちょっとましなサービスができてると思う。 隣のショッピングセンターは、前評判通りほぼ空き家。ドーナツチェーンのJcoと、インドネシア料理のファストフード的な店が１軒だけ営業していた。
Séjour de 1 nuit en avril 2018

10/10 Excellent

Guntur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel yg cocok buat perjalanan bisnis atau liburan
Hotel dengan posisi strategis, dapat melihat laut dan mendengarkan deburan ombak, sangat private. Sayang hanyabmengibap semalam, jd belum bisa menikamati secara optimal
Séjour de 1 nuit en mars 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bedsheets were a bit wet (not dried enough), taxis were slow and Location was a bit off via car park and at the back of building. Next door shopping mall all closed due to renovation. Very good customer service and staff
Séjour de 1 nuit en juillet 2017

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
problematic logistically
Local area - The location of the hotel is poor. The area is being redeveloped and there is a lot of construction. My taxi driver didn't know where it was and only by asking many questions and with extensive use of the internet did we find it. As a transit point (ie a place to sleep before going elsewhere it is fine )
Séjour de 1 nuit en juin 2017

10/10 Excellent

Shaun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay, Great Price
Room, Food, and View was great. Just wish the wifi was stronger

8/10 Bien

Tjatur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Nice room, good location and great service

8/10 Bien

Andika, Jakarta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bagus menghadap pantai
Good tempat bagus menghadap pantai dan nyaman saya gak nyangka ada hotel bagus di sekitar bangunan yg masih belum selesai

10/10 Excellent

Riny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel nyaman banar
Bagus sekali deh

6/10 Satisfaisant

Kum Thong

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
When it rains, lobby entrance has pool of floor water. Location is good.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good locations and nice sea view.
I always felt at home whenever to check in to SwissBel-Hotel Balikpapan because everyone in the Hotel make you feel welcome and greet you whenever they see you.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Anna, Malaysia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Homely and Comfortable Place to Stay
This Hotel is still the best for me after staying in most of the Hotel in Balikpapan. I find this Hotel on its own is well kept, housekeeping of the areas are clean and maintained at all times.

10/10 Excellent

John, Vught

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Genieten en laten verzorgen
Zeer vriendelijk en behulpzaam hotelpersoneel. Uitgebreid heerlijk ontbijt, gevarieerd en voor ieder wat wils.
Réponse de PR le 18 août 2016
Dear Mr John, Thank you for taking your time to give review about Swiss-Belhotel Balikpapan. We're glad to hear that you get good experience during stay with us. We are waiting for your next visit to Balikpapan and stay with us. Best Regards, Sylvain Croise General Manager

6/10 Satisfaisant

Voyageur vérifié

만족은 하나 약간은 부족했음
주변 시설이 많이 좋지는 않았고 호텔도 약간 어수선한면이 있었다.
Réponse de General Manager le 18 août 2016
Dear Mr Anonymous, Thank you for taking your time to give review about Swiss-Belhotel Balikpapan. We're glad to hear that you get good experience during stay with us. We are waiting for your next visit to Balikpapan and stay with us. Best Regards, Sylvain Croise General Manager

8/10 Bien

Daniel, Jakarta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
가격 대비 깔끔한 스위스벨 호텔
스위스벨 호텔은 어느 지역에서 머물더라도 항상 깔끔한 객실 청결도와 서비스를 자랑하는거 같다. 특히 이곳은 다른 지역의 스위스벨 호텔 대비 조식이 더 잘나와서 좋았다.
Réponse de General Manager le 18 août 2016
Dear Mr Daniel, Thank you for taking your time to give review about Swiss-Belhotel Balikpapan. We're glad to hear that you get good experience during stay with us. We are waiting for your next visit to Balikpapan and stay with us. Best Regards, Sylvain Croise General Manager

8/10 Bien

Anna, Ipoh, Malaysia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in Swissbel.
Overall is good but lift is slow for a 4 star hotel. Cold shower is too low but hot water is too high!
Réponse de General Manager le 18 août 2016
Dear Mrs Anna, Thank you for taking your time to give review about Swiss-Belhotel Balikpapan. We're glad to hear that you get good experience during stay with us. We are waiting for your next visit to Balikpapan and stay with us. Best Regards, Sylvain Croise General Manager