Les notes se basent sur un nombre total de 19 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 94 % des clients
4,3 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,1 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
2 sur 5
par un voyageur vérifiéde Australia

A diabolical 3 star experience in a 5 star resort.

Publié le 24 avr. 2015
Les + : The layout of the villa and the private pool. We were there as a family celebrating my fathers 80th birthday so it was lovely to have privacy.
Les - : Everything.
Situation : Great location easy to walk to places and good food locally.
This property is very beautiful and if was maintained and the service that was offered was acceptable it has the capacity to meet the 5 star rating. Our experience was disappointing and frustrating from start to finish. Having stayed in a lot of 5 star facilities across the globe the experience at Karma was no more than 3 star. We arrived at 8.30 pm and were made to wait for over an hour to be taken to our room. We were told there was only one person who could check us in and he was busy. At this time there were numerous staff milling around who were apparently not able to take us to our Villa. Every appliance and electrical piece of equipment in the villa was broken or not working. This included; the dishwasher, the kettle, air conditioning, the toaster, the VCR, the TV and numerous other smaller items. After numerous requests for things to be fixed, with most of the items, we had to go and sit in reception and refuse to move until they were replaced or dealt with.After 5 days of this nonsense I asked to speak to the manager and was requested to wait in the villa for her. It took her two hours to arrive and when she did she said she was totally unaware of the issues being experience. Shocking but true. As a result of her visit there was suddenly a scurry of people around the villa trying to resolve issues some of which were still not fixed when we left. The service was simply diabolical from beginning to end.
5 sur 5
pour Tout le monde
par un voyageur vérifiéde ontario canada

Amazing--gorgeous place

Publié le 9 janv. 2015
Les + : Everything..
Les - : The hotel is about a two minute walk to the beach which is nice to be removed but still very accessible....
Situation : There is a town nearby and there are various restaurants on the beach but the hotel had great food...menages was really busy for seafood.
You need to stay here. The villas are incredible, the private pool in your villa is nice, the staff are amazing.lbenjamin and Grahame make sure you have a great time...thanks for all your help and assistance with our mess, the barbecue in the villa was great as we were coming in late, the food at the restaurant is really tasty and served beautifully, and the movie night for the kids is a nice plus...definitely would recommend this place...couldn't ask for anything more
4 sur 5
pour Tout le monde
par un voyageur vérifiéde New Delhi

Loved it

Publié le 3 nov. 2014
everything was great. scope of improvement is surely there. Like Microwave wasn't working , there was no ironing table and iron in the villa, there should be a door bell given the size of the villa - i mean noone would get to know who is knocking if you are up in the master bedroom. else it was a perfect stay and loved every bit of it
5 sur 5
pour Familles
par un voyageur vérifiéde 東京


Publié le 6 sept. 2014
Les + : ビーチから近いこと。 朝、夕方とルームサービスが入って、いつもヴィラの中はきれいになっていること。
ビーチから近いヴィラにステイしたくて、このヴィラを予約しました。 ビーチからすぐ。 こじんまりした玄関ですが、奥に入るとゴージャスなヴィラが! 大家族のため3ベッドと予約したところ、到着したら4ベッドの部屋にアップグレート。 4ベッドの他にもお部屋があったり、トイレやお風呂は数えきれないほど…迷子になっちゃいそう。 でもゆっくり過ごせました。 ホテルのプールでは禁止されてる飛び込みも、ヴィラの中のプールでは飛び込み放題。 子供たちは朝から晩まで泳ぎまくっていました。 泳ぎ疲れたら、ビーチを歩いて近くのシーフードレストランへ。 ビーチの砂の上で、食事をしながら見る夕焼けは最高でした。 ヴィラは大家族向け、もしくは友達家族と一緒に泊って楽しんでください。
1 sur 5
par 최우진de 대한민국. 대구

물건도난! 그리고 금고, 객실방문고장등...

Publié le 12 août 2014 sur Hotels.com
별 다섯개, 그리고 훌륭하게 찍혀진 사진... 그래서 비싼 금액을 지불하고 방문을 했다. 주위 절반 가격밖에 안되는 리조트 , 그리고 풀빌라에 비해 많이 작은 규모, 그리고 하나뿐인 조그만 레스토랑. 조식포함으로 갔지만 뷔페가 아닌 10-~18불가량의 식사메뉴와 음료는 별도로 금액을 지불하고 먹어야했던곳. 체크인을 하고 나니 금고는 고장났고, 방문은 제대로 닫기지가 않아 도착한 다음날 수리를 했다. 그리고 3일을 있는동안 모기와의 전쟁, 유독 다른 풀빌라,리조트보다 모기가 얼마나 많았던지.. 귀국 후 뎅기열검사까지 했다. 아마 평생 살아가면서 물려야 할 모기를 이 날 3박을 하면서 다 물렸던것같다. ********************************************** 그리고 가장 큰 사건 : 체크아웃하기위해 가방을 들고 객실을 나섰다. 그리고는 1분도 채 되지않아 텔레비젼 위에 벗어놓은 시계와 반지가 생각나 급히 뛰어갔다. 그런데 하우스키퍼 1명, 웰컴과일을 놓아주는 직원 한명, 그리고 왠 엔지니어? 3명. 합 5명이 객실에 들어와있었고 하우스키퍼를 주기위해 놓아둔 동전이랑 3천5백원상당의 시계와 반지는 모두 없어졌다.서로 안가져갔다고한다. 경찰을 불렀으나 이 역시 뒷짐지고 있는상태. 금액에 관계없이 이런일 늘상 생기는듯했다. 그러기에 체크아웃한다고 전화하던지 아님 가방을 꾸려나가면 무전을 들은 직원, 그리고 심지어는 레스토랑 여직원까지 객실을 들어간다...혹 손님이 고가의 물건을 놓아두고 가지는않았는지... 미칠노릇이였다. 더 심했던건 호텔의 사장이 왔다. 영국인같이 보였는데 자기할말만 한다. 사과도 없이.... 너무나 어처구니없는 여행이였다. 발리를 가게된다면 증명이 된 풀빌라를 이용하거나 아님 리조트를 이용하시길 바란다. 어중간한 이런곳은 보안도, 내 개인 프라이버시도 모든게 허락되지않을뿐더러 어떠한 일이 생겼을때 해결이 안되는 아주 못된곳이다......
4 sur 5
pour Familles
par un voyageur vérifiéde 日本


Publié le 11 août 2014
Les + : 部屋と庭が広いところ。
Les - : ホテル内は綺麗に整備されているのに所々、排水の匂いがきつかったです。
Situation : 周りに歩いていける観光地はないのでツアーに参加するかタクシーで移動する必要があります。車で20分位のところにホテルのプライベートビーチがあるそうですが時間がなくていけませんでした。後で聞いて知ったのでチェックイン時に詳しく説明をしていただければ、行けたのに残念でした。
家族四人で2ベットルームを予約したのですがアップグレードされて4ベットルームにしてくれました。二階建てで有り余る位の広さで嬉しい反面、それぞれのベットルームには屋内からはアクセスできず外からしか入ることができないので不便を感じました。 部屋にキッチンが付いているので長期滞在する人にはいいかも。レストランは一つだけで、安くなかったですが味はまぁまぁでした。 周りに何もないところなのでのんびりするにはいいホテルだと思います。
5 sur 5
pour Familles
par vincede Brisbane

Publié le 13 juil. 2014 sur Hotels.com
Got upgraded to their sister hotel Karma Kandara a week before our trip due to damage in our allocated room at Karma Jimbaran. The restaurant and spa at the hotel (Karma Kandara) must be among the finest in their class. Staffs were very attentive and friendly. We have enjoyed our stay there and will be looking forward to going back.
5 sur 5
par 한혁인

Ce voyageur n'a laissé qu'une note Publié le 8 mai 2014 sur Hotels.com
5 sur 5
pour Escapade entre amis

아늑하고 좋은 객실과 품장, 그리고 앞에 비치클럽이 있는 좋은 위치

Publié le 8 mai 2014 sur Hotels.com
2베드룸을 예약했지만, 3베드룸으로 업그레이드되었습니다.그럼에도 불구하고 업그레이드의 티를 안내는 친절함. 매일 제공되는 신선한 과일, 망고스틴을 많이 달라고 하면 듬뿍주시던 과일 아저씨도 좋았습니다.바로 앞에 포신즈 호텔에서 운영하는 순다라 비치클럽이 있는 것도, 그리고 짐바란 시푸드를 먹을 수 있는 것도 좋았어요. 단 한가지, 객실 뒤에 작년말부터 계속 공사중인 공사 소음이 룸에 있을 때는 시끄럽더군요. 아침부터 밤 11시까지의 소음은 옥에 티입니다. 빨리 공사가 끝나면 좋을 듯. 참, 마지막날 조식때에는 사람은 많고 서버는 적어서인지 우리팀의 음료 오더를 놓치는 실수를 했습니다. 해당 사항을 이야기하니 추가차지는 하지 않았지만, 그래도 좋았던 추억의 또 하나의 옥의 티였습니다. 짐바란은 발리에서의 여행에서 가장 기억에 남는 좋은 숙소, 친절한 사람들이었습니다.
5 sur 5
pour Familles
par bucksfamilyde United Kingdom

Great family holiday!

Publié le 18 avr. 2014 sur Hotels.com
Last minute holiday booked less than 24 hours before arriving! Lovely staff, fantastic accommodation and a great base for exploring Bali. We enjoyed the fresh food at breakfast, our private pool and the experience of wandering to the beach in a couple of minutes. The only negative was the big construction site adjacent to one side of the complex. The hotel staff were very concerned about whether this was affecting our stay - to be honest we were so tired at night we didn't bother us, but it does mean that it's not quite the tranquil oasis you might expect. But it is a lovely place to stay - we had a great time and the staff were delightful to us and the children. We'd love to go back one day.