Avis
7,0
Bien
7,2/10
Propreté
8,2/10
Personnel et service
5,8/10
Équipements
6,4/10
Infrastructures et conditions de l’hébergement
6,6/10
Écoresponsabilité
Avis
16 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2018
Réponse de Manager - Kumar le 12 févr. 2018
Thanks for the feedback. Please choose us in your next visit and we will try our best to give you the room of your choice.
8/10 Bien
Sandra
14 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 14 mai 2024
Hi Sandra, the hotel was built in 1978 and we are working on upgrades. We are a small town with a very small staff and with all the amenities in rooms including coffee we find the lobby hours are usually sufficient for most guest as well as give the staff time to prepare for the next day. Thank you for staying at the Eldorado Inn!
6/10 Satisfaisant
Peter
14 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Peter
Séjour de 4 nuits en mai 2024
Réponse de Alisha le 14 mai 2024
Hi Peter, the hotel is currently undergoing renovations and improvement. We strive with our very small staff to provide clean comfortable rooms for our guests. Hopefully very soon we will be a destination hotel for our area as those of us working here love this unique hotel.
8/10 Bien
Neal
Voyage en couple
12 mai 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Neal
Séjour de 2 nuits en mai 2024
Réponse de Alisha le 12 mai 2024
Hi Neal, I am very sorry you found a couple things not cleaned in your room. Had we known about it we would have happily moved to another room. We try very hard to make the rooms and facility as clean as possible at the hotel.
10/10 Excellent
Ross
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ross
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 11 mai 2024
Ross, we appreciate your return business and review. Looking forward to your next visit is us.
2/10 Horrible
Tommie
Voyage d’affaires
8 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Tommie
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 8 mai 2024
Hi Tommie, we apologies that you found a wasp in your room. We are an open-air balcony style hotel and with room doors being open for housekeeping or guest bringing in their luggage it's always a possibility of insects flying in but if we would have seen anything in the rooms, we defiantly would have taken care of the issue. Also, if we had been made aware of the issue, we would have moved you to a different room. The pictures of the property online are of our hotel, we are currently undergoing some renovations. Sincerely, Management
10/10 Excellent
Sylvia
Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sylvia
Séjour de 2 nuits en mai 2024
Réponse de Alisha le 8 mai 2024
It was a pleasure having you stay at the Eldorado Inn Sylvia. We look forward to your next visit with us.
10/10 Excellent
Ross
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ross
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 7 mai 2024
We are happy you enjoyed your stay, Ross!
10/10 Excellent
Mark
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 5 mai 2024
We are happy to hear you enjoyed your stay with us as well as our coinvent location with great places to dine withing walking distance. We hope to see you again Mark.
4/10 Médiocre
JUDY
Voyage avec des animaux de compagnie
2 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
JUDY
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 4 mai 2024
Hi Judy, as you know I chatted with you before you departed the hotel and checked the plug in and found the hotel blow-dryer and coffee maker worked perfectly in that plug in. I am not sure why your personal XL Kuerig didn't work there. We have nice clean gassy areas for pets on the hotel property and we let people know of surrounding areas great for walking a pet but the hotel in no way maintains those areas as they are not part of our hotel, so we don't always know the conditions of the areas. The pool has been closed and was not noted as an amenity on you on-line booking so you wouldn't have known we had a pool until arrival and sign state it's closed. Standard check out is 11 am for most hotels and when guest leave late it puts our small house keeping staff behind on laundry and cleaning rooms. We do understand people occasionally run late and we try and work with guests as long as the time frame is within reason. We are an older hotel but try to make the hotel as clean and comfortable as possible. Thank you.Management
10/10 Excellent
Audrey
Voyage en couple
29 avr. 2024
Les points forts : Propreté
Les points faibles : Équipements
Audrey
Séjour de 1 nuit en avril 2024
Réponse de Alisha le 1 mai 2024
Thank you, Audrey! We try to give our guest clean comfortable rooms. Currently the hotel is getting some upgrades as well. Hopefully we will see you again.
10/10 Excellent
Stanley
Voyage en famille, Voyage d’affaires
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stanley
Séjour de 2 nuits en avril 2024
Réponse de Alisha le 19 avr. 2024
Thank you Stanley for staying at the Eldorado Inn. We hope to see you again!
8/10 Bien
Leanne
Voyage en couple
12 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Leanne
Séjour de 1 nuit en avril 2024
Réponse de Alisha le 12 avr. 2024
We are happy you enjoyed your stay with us at the Eldorado Inn Leanne. Hope to see you again. :)
8/10 Bien
Ken
Voyage en famille
12 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ken
Séjour de 1 nuit en avril 2024
Réponse de Alisha le 12 avr. 2024
We have a very convenient location for most any needs a guest might have. We hope to see you again soon Ken.
6/10 Satisfaisant
Sam
Voyage en famille
11 avr. 2024
Les points forts : Propreté et personnel et service
Sam
Séjour de 1 nuit en avril 2024
Réponse de Alisha le 13 avr. 2024
Hi Sam, the faucet piece actually just came unscrewed. I actually was the one to put it back together, people take them off for some reason from time to time and this one apparently just came loose. We have high standards for clean room and are working on updates to the hotel. Thank you.Managment
10/10 Excellent
Jeffrey
7 avr. 2024
Jeffrey
Séjour de 2 nuits en avril 2024
Réponse de Alisha le 1 mai 2024
Thank you, Jeffrey for staying with us. We hope you get to stop again soon.
10/10 Excellent
sharlena
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
sharlena
Séjour de 1 nuit en avril 2024
Réponse de Alisha le 5 avr. 2024
Thank you, Sharlena for staying at the Eldorado Inn! We hope to see you again.
8/10 Bien
Charlette
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charlette
Séjour de 2 nuits en mars 2024
Réponse de Alisha le 27 mars 2024
Hi Charlette, our hot water does occasionally take a bit to get hot if it hasn't been used in quite a few hours by any of the guest as the tanks are at the far end of the building. But it is very hot and has very good pressure once it reaches your room. Thank you for your patience!
8/10 Bien
Allen
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Allen
Séjour de 1 nuit en mars 2024
Réponse de Alisha le 26 mars 2024
The pool is a work in progress :) Thank you for staying at the Eldorado Inn Allen. We hope to see you again soon!
6/10 Satisfaisant
Susan
22 mars 2024
Susan
Séjour de 1 nuit en mars 2024
Réponse de Alisha le 13 avr. 2024
Thank you for staying at the Eldorado Inn Susan.
6/10 Satisfaisant
Carole
16 mars 2024
Les points forts : Propreté et personnel et service
Carole
Séjour de 2 nuits en mars 2024
Réponse de Alisha le 16 mars 2024
The hotel was built in 1978 and still has the amazing original Spanish tile and other unique features. We pride ourselves on clean comfortable rooms. Thank you for staying at the Eldorado Inn Carole.
10/10 Excellent
Erica
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erica
Séjour de 1 nuit en mars 2024
Réponse de Alisha le 14 mars 2024
Thank you for staying at the Eldorado Inn Erica! We hope to see you again soon.
10/10 Excellent
Paul
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en mars 2024
Réponse de Alisha le 9 mars 2024
Thank you for staying at the Eldorado Inn Paul! We hope to see you again. The Eldorado Inn Team
8/10 Bien
shawn
Voyage en famille
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shawn
Séjour de 2 nuits en mars 2024
Réponse de Alisha le 5 mars 2024
I am so sorry Shawn, my housekeeper and I try very hard to make sure room and exceptionally clean and sanitized. During the past week/weekend we had a few different events in town that kept us at max room capacity for many days at the hotel and we tried to keep up with the demand the best we could. I definitely will make sure we double check drawers for things like that going forward. Managment
10/10 Excellent
Donna, Kamloops
Voyage en couple
3 mars 2024
Les points forts : Propreté, personnel et service, équipements
Donna
Séjour de 1 nuit en mars 2024
Réponse de Alisha le 5 mars 2024
We are so happy you enjoyed your stay with us. Hope to see you again soon Donna!
2/10 Horrible
Steven
Voyage d’affaires
28 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en février 2024
Réponse de Alisha le 28 févr. 2024
Steven, I am sorry you feel the need to retaliate from being banned from the hotel for your derogatory and abusive behavior with staff last night. The hotel has only had construction to renovate rooms in the 2nd building since last summer and we defiantly do not have construction materials laying out. Please be an adult about the situation. Mangement
2/10 Horrible
Steven
Voyage d’affaires
28 févr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en février 2024
Réponse de Alisha le 28 févr. 2024
Sorry we had to ask you to leave Steven. You can't yell and use profanity at my 70 year old night clerk over checking in near closing just because you didn't get the room you wanted. The reservation was made for a queen not any of the other rooms you demanded. Your behavior was abusive to our small staff and unacceptable.
10/10 Excellent
Tim
Voyage en famille
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tim
Séjour de 1 nuit en février 2024
Réponse de Alisha le 16 févr. 2024
Thank you, Tim, for your review and staying at the Eldorado Inn.
10/10 Excellent
Ian, Seattle
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ian
Séjour de 1 nuit en février 2024
Réponse de Alisha le 10 févr. 2024
We apricate you staying with us at the Eldorado Inn Ian! Hope to see you again if you travel back this way. The Eldorado Inn Team
4/10 Médiocre
alyson
Voyage en couple
5 févr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
alyson
Séjour de 2 nuits en février 2024
Réponse de Alisha le 5 févr. 2024
Hi Alyson, we made every effort to accommodate you and your partner during your stay. We are very obviously next to a truck stop where many of our guest find our location quite convenient. We are a small non chain owned hotel and as most hotels like this our lobby is not open 24/7. We only have a few employees (not for lack of trying to hire more...) and do the best we can with the staff we have. We do not advertise a breakfast but do supply a diverse amount of breakfast items and snack and drink options as a courtesy to our guests that are welcome to them at any time the lobby is open. I know I personally let you in the lobby to get tea and bottled water while I was doing rooms and laundry. When were you unable to get in the lobby when you needed to? I am on site 24/7 and work 7 days a week to keep the hotel running. I personally blocked out the room above you on your 2nd night so that you didn't have any disturbance above but as I told you when you choose a bottom floor room there is always a chance of guests above you and we did our best to ask them to be respectful. All rooms have coffee makers with coffee and microwave and min fridges, most guest find this quite adequate for their needs. Our rooms and linens are very clean, and we are in the process of upgrading the hotel. We are a very reasonably priced hotel and do not advertise ourselves as a resort type of hotel it sounds like you may have been looking for. My apologies for that. My small staff and I do the best we can to make it a clean and comfortable stay for our guest. Sincerely,Management
8/10 Bien
Thomas
23 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en janvier 2024
Réponse de Alisha le 23 janv. 2024
Thank you Thomas, we strive to provide our guest with clean comfortable rooms. We hope to see you again soon!
2/10 Horrible
William
Voyage d’affaires
21 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
William
Séjour de 1 nuit en janvier 2024
Réponse de Alisha le 22 janv. 2024
We apologies if you were upset by us having to call about the man in a towel that was in you room well past check-out time and wasn't wanting to leave. The reservation was in your name and we were unaware of any other adults in the room and it was clear you had checked out earlier from the hotel, so we were concerned someone had slipped into your room that wasn't supposed to be there. Your credit card was on file for any damages to the room so we do our best to protect our guest from any charges they didn't cause. Sincerely,Management
2/10 Horrible
Waqar
13 janv. 2024
Waqar
Séjour de 1 nuit en janvier 2024
Réponse de Alisha le 14 janv. 2024
What issues did you have with your stay?Management
10/10 Excellent
Keith
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Keith
Séjour de 1 nuit en janvier 2024
Réponse de Alisha le 14 janv. 2024
Thank you for staying with us Keith!
10/10 Excellent
Mark
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth a Stay.
Mark
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 7 janv. 2024
Thank you Mark! We look forward to seeing you next time.The Eldorado Inn Team
4/10 Médiocre
Tabitha
Voyage en couple
31 déc. 2023
Les points faibles : Équipements
Tabitha
Séjour de 2 nuits en décembre 2023
Réponse de Alisha le 1 janv. 2024
The Eldorado Inn was build in 1978 and it has had updates throughout the years but I am not sure where you got that it was renovated in 2018. We are a smaller family-owned hotel with minimal staff like most businesses these days and our stands for clean rooms and facilities is our top priority for our guests. We offer a quaint non-chain like atmosphere but do not have 24/7 lobby hour. We do our best to provide a clean and comfortable place for people needing a hotel room for a night or two. Sincerely,The Eldorado Inn Team
10/10 Excellent
Melissa
31 déc. 2023
Melissa
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 22 janv. 2024
Thank you Melissa for staying at the Eldorado Inn. We hope to see you again. The Eldorado Inn Team
8/10 Bien
Les
Voyage en famille
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 5 févr. 2024
Thank you for staying at the Eldorado Inn Les!
10/10 Excellent
Holly
Voyage d’affaires
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Holly
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 29 déc. 2023
Thank you Holly for staying at the Eldorado Inn. We hope to see you again.
8/10 Bien
Jerry
Voyage d’affaires, Voyage en couple
24 déc. 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Jerry
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 27 déc. 2023
Thank you for staying at the Eldorado Inn Jerry!
10/10 Excellent
Mark
12 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mark
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 12 déc. 2023
Thank you Mark for the kind words! We work hard to make everyone's stay enjoyable. We look forward to seeing you again. The Eldorado Inn Team
8/10 Bien
Hugh
13 nov. 2023
Hugh
Séjour de 1 nuit en novembre 2023
Réponse de Alisha le 12 déc. 2023
Thank you for staying at the Eldorado Inn Hugh!
8/10 Bien
Theresa
11 nov. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Theresa
Séjour de 1 nuit en novembre 2023
Réponse de Alisha le 11 nov. 2023
Thank you for staying at the Eldorado Inn Theresa. We hope to see you again. The Eldorado Inn Team
8/10 Bien
Gary
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gary
Séjour de 1 nuit en novembre 2023
Réponse de Alisha le 5 nov. 2023
Hi Gary, we apologies you found the room cleaner/sanitizer overwhelming. We have been short staffed in housekeeping so even the GM has been helping clean and rooms are getting done later at peak times so you probably were in a room that had been cleaned fairly recently. We try to use as natural as possible cleaning products while still sanitizing the rooms properly. You can always ask us for a different room or for us to help you air it out a bit if you have any issues. The Eldorado Inn Team
8/10 Bien
Linda
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Linda
Séjour de 1 nuit en novembre 2023
Réponse de Alisha le 5 nov. 2023
Thank you for staying at the Eldorado Inn Linda. The Eldorado Inn Team
6/10 Satisfaisant
Brenda
25 oct. 2023
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Brenda
Séjour de 1 nuit en octobre 2023
Réponse de Alisha le 26 oct. 2023
Hi Brenda, what service did you feel was limited with your stay at the Eldorado Inn??Management
10/10 Excellent
Mark
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely worth it m
Mark
Séjour de 1 nuit en octobre 2023
Réponse de Alisha le 25 oct. 2023
Thank you so much Mark for the kind words! We apricate you staying at the Eldorado Inn. Hope to see you again.The Eldorado Inn Team
10/10 Excellent
Stephen
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephen
Séjour de 1 nuit en octobre 2023
Réponse de Alisha le 24 oct. 2023
Thank you for a great review Stephen. We apricate it! The Eldorado Inn Team
8/10 Bien
Carole
21 oct. 2023
Carole
Séjour de 1 nuit en octobre 2023
Réponse de Alisha le 10 nov. 2023
Thank you for staying at the Eldorado Inn Carole.The Eldorado Inn Team
10/10 Excellent
Linda
16 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Road trip home
Linda
Séjour de 1 nuit en octobre 2023
Réponse de Alisha le 16 oct. 2023
Thank you, Linda! We enjoyed having you staying with us. Hope to see you again. The Eldorado Inn Team