Façade de l’hébergement

Avis sur Eldorado Inn Baker City

2 out of 5
Eldorado Inn Baker City
695 Campbell Street, Baker City, OR

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 177 avis sur 753." "
Note des voyageurs de 8 (Bien), d’après 256 avis sur 753." "
Note des voyageurs de 6 (Satisfaisant), d’après 137 avis sur 753." "
Note des voyageurs de 4 (Médiocre), d’après 105 avis sur 753." "
Note des voyageurs de 2 (Horrible), d’après 78 avis sur 753." "

7,2/10

Propreté

8,2/10

Personnel et service

5,8/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

8/10 Bien

Pascal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good.
Clean, good service. Minus: room 150 is next to the pool. We can hear the noises coming from there. I would have chosen another room. But in general, it's a fair place for a good price.
Séjour de 1 nuit en janvier 2018
Réponse de Manager - Kumar le 12 févr. 2018
Thanks for the feedback. Please choose us in your next visit and we will try our best to give you the room of your choice.

8/10 Bien

Sandra

Les points forts : Infrastructures et conditions de l’hébergement
The room was clean but very outdated. Desk clerk was very friendly and helpful. The lobby is closed from 10pm to 9am which I found strange.
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 14 mai 2024
Hi Sandra, the hotel was built in 1978 and we are working on upgrades. We are a small town with a very small staff and with all the amenities in rooms including coffee we find the lobby hours are usually sufficient for most guest as well as give the staff time to prepare for the next day. Thank you for staying at the Eldorado Inn!

6/10 Satisfaisant

Peter

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Property needs updating. It could be the second most desired destination hotel in Baker City with a little love.
Séjour de 4 nuits en mai 2024
Réponse de Alisha le 14 mai 2024
Hi Peter, the hotel is currently undergoing renovations and improvement. We strive with our very small staff to provide clean comfortable rooms for our guests. Hopefully very soon we will be a destination hotel for our area as those of us working here love this unique hotel.

8/10 Bien

Neal

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
Coffee maker was not cleaned, old soap in the shower tub.
Séjour de 2 nuits en mai 2024
Réponse de Alisha le 12 mai 2024
Hi Neal, I am very sorry you found a couple things not cleaned in your room. Had we known about it we would have happily moved to another room. We try very hard to make the rooms and facility as clean as possible at the hotel.

10/10 Excellent

Ross

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our second visit to this hotel and it's lovely. A perfect place to spend the night on our way through. We would definitely stay here again
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 11 mai 2024
Ross, we appreciate your return business and review. Looking forward to your next visit is us.

2/10 Horrible

Tommie

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Wasp where in my room. Property was not the same as shown online.
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 8 mai 2024
Hi Tommie, we apologies that you found a wasp in your room. We are an open-air balcony style hotel and with room doors being open for housekeeping or guest bringing in their luggage it's always a possibility of insects flying in but if we would have seen anything in the rooms, we defiantly would have taken care of the issue. Also, if we had been made aware of the issue, we would have moved you to a different room. The pictures of the property online are of our hotel, we are currently undergoing some renovations. Sincerely, Management

10/10 Excellent

Sylvia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I appreciated the friendliness and cleanliness of my room. The staff that cleans the rooms were on the sopt with fresh towels and smiling faces. Will definitely stay here again.
Séjour de 2 nuits en mai 2024
Réponse de Alisha le 8 mai 2024
It was a pleasure having you stay at the Eldorado Inn Sylvia. We look forward to your next visit with us.

10/10 Excellent

Ross

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We came in after 11pm but they left our key in a secret location so we didn't have to wake anyone up. It was a perfect quick sleep place to recharge. We left early the next morning.
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 7 mai 2024
We are happy you enjoyed your stay, Ross!

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Great restaurant beside it.
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 5 mai 2024
We are happy to hear you enjoyed your stay with us as well as our coinvent location with great places to dine withing walking distance. We hope to see you again Mark.

4/10 Médiocre

JUDY

Voyage avec des animaux de compagnie
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Daylight and noise poured in under the door. Staff directed me to a pet area full of burrs on property next door. A/C and mini fridge so loud! Electric plug by bath sink didn't work and wouldn't reset, their stuff wasn't even plugged in. Pool closed. When I said I'd be working until 11:00 checkout she informed me 11:00 is a hard check out, not 11:05.
Séjour de 1 nuit en mai 2024
Réponse de Alisha le 4 mai 2024
Hi Judy, as you know I chatted with you before you departed the hotel and checked the plug in and found the hotel blow-dryer and coffee maker worked perfectly in that plug in. I am not sure why your personal XL Kuerig didn't work there. We have nice clean gassy areas for pets on the hotel property and we let people know of surrounding areas great for walking a pet but the hotel in no way maintains those areas as they are not part of our hotel, so we don't always know the conditions of the areas. The pool has been closed and was not noted as an amenity on you on-line booking so you wouldn't have known we had a pool until arrival and sign state it's closed. Standard check out is 11 am for most hotels and when guest leave late it puts our small house keeping staff behind on laundry and cleaning rooms. We do understand people occasionally run late and we try and work with guests as long as the time frame is within reason. We are an older hotel but try to make the hotel as clean and comfortable as possible. Thank you.Management

10/10 Excellent

Audrey

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
The room was very clean, bed was super comfortable. However, the outside of the motel needs major upgrade. We would stay here again.
Séjour de 1 nuit en avril 2024
Réponse de Alisha le 1 mai 2024
Thank you, Audrey! We try to give our guest clean comfortable rooms. Currently the hotel is getting some upgrades as well. Hopefully we will see you again.

10/10 Excellent

Stanley

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There Great.
Séjour de 2 nuits en avril 2024
Réponse de Alisha le 19 avr. 2024
Thank you Stanley for staying at the Eldorado Inn. We hope to see you again!

8/10 Bien

Leanne

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
This is an older place but still nice and very clean.
Séjour de 1 nuit en avril 2024
Réponse de Alisha le 12 avr. 2024
We are happy you enjoyed your stay with us at the Eldorado Inn Leanne. Hope to see you again. :)

8/10 Bien

Ken

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Easy access from the freeway.
Séjour de 1 nuit en avril 2024
Réponse de Alisha le 12 avr. 2024
We have a very convenient location for most any needs a guest might have. We hope to see you again soon Ken.

6/10 Satisfaisant

Sam

Voyage en famille
Les points forts : Propreté et personnel et service
Basic motel suitable for overnight stay. The rooms are clean but run down - a piece of our faucet came off. Relatively quiet although it’s sandwiched between a truck stop and a light industrial area. Front desk lady was nice and gave good recommendations for food.
Séjour de 1 nuit en avril 2024
Réponse de Alisha le 13 avr. 2024
Hi Sam, the faucet piece actually just came unscrewed. I actually was the one to put it back together, people take them off for some reason from time to time and this one apparently just came loose. We have high standards for clean room and are working on updates to the hotel. Thank you.Managment

10/10 Excellent

Jeffrey

Séjour de 2 nuits en avril 2024
Réponse de Alisha le 1 mai 2024
Thank you, Jeffrey for staying with us. We hope you get to stop again soon.

10/10 Excellent

sharlena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Alisha le 5 avr. 2024
Thank you, Sharlena for staying at the Eldorado Inn! We hope to see you again.

8/10 Bien

Charlette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Took forever to get hot water in the sink.
Séjour de 2 nuits en mars 2024
Réponse de Alisha le 27 mars 2024
Hi Charlette, our hot water does occasionally take a bit to get hot if it hasn't been used in quite a few hours by any of the guest as the tanks are at the far end of the building. But it is very hot and has very good pressure once it reaches your room. Thank you for your patience!

8/10 Bien

Allen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was excellent. Room is adequate and comfortable. Would just love to see the pool get finished. Thanks for a great visit.
Séjour de 1 nuit en mars 2024
Réponse de Alisha le 26 mars 2024
The pool is a work in progress :) Thank you for staying at the Eldorado Inn Allen. We hope to see you again soon!

6/10 Satisfaisant

Susan

Séjour de 1 nuit en mars 2024
Réponse de Alisha le 13 avr. 2024
Thank you for staying at the Eldorado Inn Susan.

6/10 Satisfaisant

Carole

Les points forts : Propreté et personnel et service
The motel is convenient, right off the freeway though surprisingly quiet. My room was old-fashioned, the look of at least 20 years ago. Easily controlled heat/air conditioning, large TV, but difficult to find things to watch since the TV page in the welcome book had the channels wrong. A pretty good, low budget place to stay for a couple nights.
Séjour de 2 nuits en mars 2024
Réponse de Alisha le 16 mars 2024
The hotel was built in 1978 and still has the amazing original Spanish tile and other unique features. We pride ourselves on clean comfortable rooms. Thank you for staying at the Eldorado Inn Carole.

10/10 Excellent

Erica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Alisha le 14 mars 2024
Thank you for staying at the Eldorado Inn Erica! We hope to see you again soon.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing vibes
Séjour de 1 nuit en mars 2024
Réponse de Alisha le 9 mars 2024
Thank you for staying at the Eldorado Inn Paul! We hope to see you again. The Eldorado Inn Team

8/10 Bien

shawn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a really nice stay. Your front desk person was very pleasant. My only complaint is opening the second drawer on the dressers and finding a pair of what looked to be worn/dirty men’s underwear that probably should’ve been removed before the room was let to us.
Séjour de 2 nuits en mars 2024
Réponse de Alisha le 5 mars 2024
I am so sorry Shawn, my housekeeper and I try very hard to make sure room and exceptionally clean and sanitized. During the past week/weekend we had a few different events in town that kept us at max room capacity for many days at the hotel and we tried to keep up with the demand the best we could. I definitely will make sure we double check drawers for things like that going forward. Managment

10/10 Excellent

Donna, Kamloops

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Friendly checkin, clean comfortable room, comfy bed and pillows. The room smelled good. Perfect for and overnight stay. Walking distance to amenities. Would stay again.
Séjour de 1 nuit en mars 2024
Réponse de Alisha le 5 mars 2024
We are so happy you enjoyed your stay with us. Hope to see you again soon Donna!

2/10 Horrible

Steven

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One end of the Motel has been under construction/remodel for years. Construction scraps whatever laying around.
Séjour de 1 nuit en février 2024
Réponse de Alisha le 28 févr. 2024
Steven, I am sorry you feel the need to retaliate from being banned from the hotel for your derogatory and abusive behavior with staff last night. The hotel has only had construction to renovate rooms in the 2nd building since last summer and we defiantly do not have construction materials laying out. Please be an adult about the situation. Mangement

2/10 Horrible

Steven

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Absolutely the worst place in Baker to stay!!!!
Séjour de 1 nuit en février 2024
Réponse de Alisha le 28 févr. 2024
Sorry we had to ask you to leave Steven. You can't yell and use profanity at my 70 year old night clerk over checking in near closing just because you didn't get the room you wanted. The reservation was made for a queen not any of the other rooms you demanded. Your behavior was abusive to our small staff and unacceptable.

10/10 Excellent

Tim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Alisha le 16 févr. 2024
Thank you, Tim, for your review and staying at the Eldorado Inn.

10/10 Excellent

Ian, Seattle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fine motel. Recently upgraded, Comfortable. Friendly staff. Clean. Warm and very convenient for the town and freeway.
Séjour de 1 nuit en février 2024
Réponse de Alisha le 10 févr. 2024
We apricate you staying with us at the Eldorado Inn Ian! Hope to see you again if you travel back this way. The Eldorado Inn Team

4/10 Médiocre

alyson

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This property was a major disappointment. It is under construction. Room furnishings were missing/had been obviously removed. Only one light in entire room (very bright) and one nightstand (for a King bed and 2 guests)- the heater made a squealing sound every time it kicked on (woke us up) and there are large semi trucks parked in a lot behind the building you could hear running all night. The first night we had several rooms of teenagers above us who were extremely loud (starting at 10 pm), called front desk to get them to quiet down- no result- went up there ourselves at 11:00 pm to get them to quiet down- no result. Tried to call front desk again but they close at 11 pm on weekends (10 pm weekdays)? Aren't hotel staff supposed to be accessible 24 hours/day? There are zero amenities- lobby only has a water dispenser and some random snacks; however you couldn't even access those as the lobby is locked most of the time due to staff shortages. I realize this hotel is very inexpensive, but that doesn't mean it should be in dissrepair and so undderstaffed. The only positives were a strong shower stream/hot water and the staff was friendly. This hotel needs to shut down, refinish the rooms, get the place up to standard, hire more staff, put some coffee in the lobby (at very minimum) and then reopen. We will not be staying here again.
Séjour de 2 nuits en février 2024
Réponse de Alisha le 5 févr. 2024
Hi Alyson, we made every effort to accommodate you and your partner during your stay. We are very obviously next to a truck stop where many of our guest find our location quite convenient. We are a small non chain owned hotel and as most hotels like this our lobby is not open 24/7. We only have a few employees (not for lack of trying to hire more...) and do the best we can with the staff we have. We do not advertise a breakfast but do supply a diverse amount of breakfast items and snack and drink options as a courtesy to our guests that are welcome to them at any time the lobby is open. I know I personally let you in the lobby to get tea and bottled water while I was doing rooms and laundry. When were you unable to get in the lobby when you needed to? I am on site 24/7 and work 7 days a week to keep the hotel running. I personally blocked out the room above you on your 2nd night so that you didn't have any disturbance above but as I told you when you choose a bottom floor room there is always a chance of guests above you and we did our best to ask them to be respectful. All rooms have coffee makers with coffee and microwave and min fridges, most guest find this quite adequate for their needs. Our rooms and linens are very clean, and we are in the process of upgrading the hotel. We are a very reasonably priced hotel and do not advertise ourselves as a resort type of hotel it sounds like you may have been looking for. My apologies for that. My small staff and I do the best we can to make it a clean and comfortable stay for our guest. Sincerely,Management

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the unique architecture of the motel, though the facilities were somewhat worn. But overall a really nice and comfortable motel. I'd stay there again.
Séjour de 1 nuit en janvier 2024
Réponse de Alisha le 23 janv. 2024
Thank you Thomas, we strive to provide our guest with clean comfortable rooms. We hope to see you again soon!

2/10 Horrible

William

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Alisha le 22 janv. 2024
We apologies if you were upset by us having to call about the man in a towel that was in you room well past check-out time and wasn't wanting to leave. The reservation was in your name and we were unaware of any other adults in the room and it was clear you had checked out earlier from the hotel, so we were concerned someone had slipped into your room that wasn't supposed to be there. Your credit card was on file for any damages to the room so we do our best to protect our guest from any charges they didn't cause. Sincerely,Management

2/10 Horrible

Waqar

Séjour de 1 nuit en janvier 2024
Réponse de Alisha le 14 janv. 2024
What issues did you have with your stay?Management

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient location
Séjour de 1 nuit en janvier 2024
Réponse de Alisha le 14 janv. 2024
Thank you for staying with us Keith!

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth a Stay.
Clean, comfortable, convenient. This is the third time I've stayed there. Located just of the interstate and next to a truck stop, but still it was quiet. This is my go to place in Bakery City.
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 7 janv. 2024
Thank you Mark! We look forward to seeing you next time.The Eldorado Inn Team

4/10 Médiocre

Tabitha

Voyage en couple
Les points faibles : Équipements
31DEC23 - it said online that it was renovated in 2018 but it doesn’t reflect that. The lobby is only open 9:00am-10:00pm. I would say it’s kind of clean, but the bathroom shower had cracks in the walls and would leak onto the bathroom floor. It’s just not welcoming. But it was priced right for what it is.
Séjour de 2 nuits en décembre 2023
Réponse de Alisha le 1 janv. 2024
The Eldorado Inn was build in 1978 and it has had updates throughout the years but I am not sure where you got that it was renovated in 2018. We are a smaller family-owned hotel with minimal staff like most businesses these days and our stands for clean rooms and facilities is our top priority for our guests. We offer a quaint non-chain like atmosphere but do not have 24/7 lobby hour. We do our best to provide a clean and comfortable place for people needing a hotel room for a night or two. Sincerely,The Eldorado Inn Team

10/10 Excellent

Melissa

Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 22 janv. 2024
Thank you Melissa for staying at the Eldorado Inn. We hope to see you again. The Eldorado Inn Team

8/10 Bien

Les

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 5 févr. 2024
Thank you for staying at the Eldorado Inn Les!

10/10 Excellent

Holly

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Friendly staff
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 29 déc. 2023
Thank you Holly for staying at the Eldorado Inn. We hope to see you again.

8/10 Bien

Jerry

Voyage d’affaires, Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 27 déc. 2023
Thank you for staying at the Eldorado Inn Jerry!

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This might be an older girl, but the actuator was great, service excellent, location excellent. This is my go to place for Baker City Or.
Séjour de 1 nuit en décembre 2023
Réponse de Alisha le 12 déc. 2023
Thank you Mark for the kind words! We work hard to make everyone's stay enjoyable. We look forward to seeing you again. The Eldorado Inn Team

8/10 Bien

Hugh

Séjour de 1 nuit en novembre 2023
Réponse de Alisha le 12 déc. 2023
Thank you for staying at the Eldorado Inn Hugh!

8/10 Bien

Theresa

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Alisha le 11 nov. 2023
Thank you for staying at the Eldorado Inn Theresa. We hope to see you again. The Eldorado Inn Team

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The chemicals used to sanitize the room was overwhelming. I’m not sure if it was in the carpet or a room deodorizer but it made for a rough night.
Séjour de 1 nuit en novembre 2023
Réponse de Alisha le 5 nov. 2023
Hi Gary, we apologies you found the room cleaner/sanitizer overwhelming. We have been short staffed in housekeeping so even the GM has been helping clean and rooms are getting done later at peak times so you probably were in a room that had been cleaned fairly recently. We try to use as natural as possible cleaning products while still sanitizing the rooms properly. You can always ask us for a different room or for us to help you air it out a bit if you have any issues. The Eldorado Inn Team

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Alisha le 5 nov. 2023
Thank you for staying at the Eldorado Inn Linda. The Eldorado Inn Team

6/10 Satisfaisant

Brenda

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Service is limited
Séjour de 1 nuit en octobre 2023
Réponse de Alisha le 26 oct. 2023
Hi Brenda, what service did you feel was limited with your stay at the Eldorado Inn??Management

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely worth it m
Set and decor was old world Spanish. Although there is with to be done and improvements to be made, we had an excellent stay.
Séjour de 1 nuit en octobre 2023
Réponse de Alisha le 25 oct. 2023
Thank you so much Mark for the kind words! We apricate you staying at the Eldorado Inn. Hope to see you again.The Eldorado Inn Team

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Alisha le 24 oct. 2023
Thank you for a great review Stephen. We apricate it! The Eldorado Inn Team

8/10 Bien

Carole

Séjour de 1 nuit en octobre 2023
Réponse de Alisha le 10 nov. 2023
Thank you for staying at the Eldorado Inn Carole.The Eldorado Inn Team

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Road trip home
The hotel is undergoing some room renovations. But the grounds and are near and clean..Our room was comfortable, peaceful and clean nice nights rest.
Séjour de 1 nuit en octobre 2023
Réponse de Alisha le 16 oct. 2023
Thank you, Linda! We enjoyed having you staying with us. Hope to see you again. The Eldorado Inn Team