Piscine couverte, 4 piscines extérieures, tentes de plage

Avis sur Omni Barton Creek Resort & Spa Austin

4 out of 5
Omni Barton Creek Resort & Spa Austin
8212 Barton Club Drive, Austin, TX

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 401 avis sur 557." "
Note des voyageurs de 8 (Bien), d’après 86 avis sur 557." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 557." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 557." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 557." "

9,6/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Carissa Smith le 24 avr. 2024
Deborah, thank you for the wonderful five star review. We hope that you will give us the opportunity to welcome you back again very soon.

10/10 Excellent

Clarke

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice and not 100 degrees. Unusual for Texas.
Séjour de 2 nuits en avril 2024
Réponse de Carissa Smith le 17 avr. 2024
Clarke, thank you for the wonderful five star review. We are pleased to report that Texas only sees temperatures around 100 degrees in the summer months! The spring is a beautiful time to visit and we are so glad that you did. We hope you will come back to see us again very soon. If you do decide to come back in the summer, we have a lot of fun activities and three amazing pools to keep you cool.

8/10 Bien

Ursela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel check in and out process is seamless and top rated. Keep in mind check is 4pm and early check in is first come first served and we still waited an hour but they did their best to get us in. Lobby and grounds are beautiful, rooms need updating! Enjoyed the stay nonetheless.
Séjour de 1 nuit en avril 2024
Réponse de Carissa Smith le 17 avr. 2024
Ursela, thank you for providing a review of your recent stay with us. We are happy to see that you enjoyed your stay and hope you will come back to see us again very soon.

6/10 Satisfaisant

Clara

Les points forts : Propreté
Séjour de 2 nuits en avril 2024
Réponse de Carissa Smith le 12 avr. 2024
Clara, thank you for taking the time to provide a rating for our resort. It looks like we did not exceed your expectations which is always our goal. We would love to learn more as it will only help us to better serve you the next time if we are honored enough to host you again.

4/10 Médiocre

Randy

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We arrive at 1am and hotel did honor my request for 2 connecting rooms and top floors, but the Suite's air condition keep blowing cold air, non stop , cold and noisy. can not sleep, waited until morning and called for repair, Engineer said there is broken part, and replaced it, also no hot water, which takes long time to fix, then I called front desk for a room change, they said there are vacant rooms available for change, but the system is down, can not generate keys. have to work with engineers to repair the cold water issue, finally it's done, then Dinner at Blind SALAMANDER, Waited for around 2 hours, the Main Course did not come, we have to cancel it and eat instant noodle at room, so one full day no sleep, no eat , if I am hotel manager, I will not charge that night at least. with that said, they do have good location with beautiful High Country View, also a new building, just they assigned us an old building, wishing I checked in detail when booking, also lost and found staff is helpful when my son forget his bag at the game room.
Séjour de 3 nuits en mars 2024
Réponse de Carissa Smith le 8 avr. 2024
Randy, thank you for your feedback. We consider it a gift as it helps us to better understand how to meet and exceed all of our guests' needs every time they stay with us. That is always our goal. Unfortunately, the room configuration you requested with the suite connecting to a queen balcony unfortunately does not exist. All of our balcony rooms are in the original tower of the hotel which have been fully remodeled. We regret that the complimentary upgrade to the Presidential suite, room gift, and resort credit were not enough to overcome your dissatisfaction. We do hope you will come back to stay with us again as it would be our honor to earn your trust again.

10/10 Excellent

manbir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very well maintained
Séjour de 1 nuit en mars 2024
Réponse de Carissa Smith le 1 avr. 2024
Manbir, thank you for the wonderful five star review! We are delighted that you enjoyed your stay and hope you will come back to see us again very soon.

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté et équipements
Had an excellent stay. Rooms were clean, quiet and staff was genuinely friendly and helpful. When in Austin, we will return.
Séjour de 2 nuits en mars 2024
Réponse de Carissa Smith le 25 mars 2024
Daniel, thank you for the wonderful review. Even more, thank you for allowing us to be your home away from home while in Austin. Please do come back to see us again soon.

10/10 Excellent

Shannon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfection - great food, clean, upscale, good for families and couples
Séjour de 1 nuit en mars 2024
Réponse de Carissa Smith le 25 mars 2024
Shannon, thank you! We are so thrilled that you felt your stay was perfect. We hope you will come back to see us again soon.

10/10 Excellent

Jerry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property, but over priced for what you get.
Séjour de 2 nuits en mars 2024
Réponse de Carissa Smith le 22 mars 2024
Jerry, thank you for the five star review. While it looks like you had a great time, we are sorry to hear that you feel it was not a good value. We do hope you will come back to see us again as we would be honored to have the opportunity to win you over.

8/10 Bien

BRITTANY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We visited for spring break with our kids and overall we had a pleasant stay. The weather was dreary but we made the best of it. Dining options were great and the kids loved the smores. Staff was nice and helpful. Would visit again and pray for better weather.
Séjour de 2 nuits en mars 2024
Réponse de Carissa Smith le 20 mars 2024
Brittany, thank you for the wonderful review and kind words. We hate that the weather dampened your experience as we strive to exceed our guests' expectations every time they stay with us. We hope you will come back again and we can earn the 5th star!

10/10 Excellent

Karen-Kai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This resort was everything you need when getting away. Kid friendly and perfect family fun! Customer service was top tier!
Séjour de 2 nuits en mars 2024
Réponse de Carissa Smith le 20 mars 2024
Karen-Kai, what a wonderful review of our Hill Country Resort. Thank you! We loved having your family with us over spring break and hope that you will come back to see us again soon. We have a lot of fun activities planned this summer as well!

10/10 Excellent

Cara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was beautiful, staff friendly and helpful,
Séjour de 3 nuits en mars 2024
Réponse de Carissa Smith le 20 mars 2024
Cara, thank you for the five star review and the kind words about our team. We love that you enjoyed your time with us and hope that you will come back to see us again very soon.

10/10 Excellent

Lisa, Pearland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Carissa Smith le 20 mars 2024
Lisa, thank you for taking the time to review your stay in our Hill Country Resort. It looks like you had a great time and we are thrilled to hear it. We hope we have the opportunity to welcome you back again very soon.

10/10 Excellent

William John, Naucalpan de Juarez

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Carissa Smith le 15 mars 2024
William John, thank you for the fantastic five star review! We cannot wait to welcome you back again soon.

10/10 Excellent

Aaron

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had the most amazing experience at our stay at Barton Creek. We left feeling so relaxed and rejuvenated. We didn’t really want to leave. The staff are some accommodating. Everything was super easy.
Séjour de 3 nuits en mars 2024
Réponse de Carissa Smith le 15 mars 2024
Aaron, thank you for the fantastic five star review and the kind words about our team and the resort. We love that you felt rejuvenated after your experience here. Every moment matters and we are glad that we could make a memorable one for you.

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort - friendly staff, great restaurants.
Séjour de 4 nuits en mars 2024
Réponse de Carissa Smith le 15 mars 2024
Andrea, thank you! We are honored that you chose to stay with us and are so appreciative of the kind words about our resort and our team. Please come back to see us again very soon.

10/10 Excellent

Christopher

Séjour de 1 nuit en février 2024
Réponse de Carissa Smith le 20 mars 2024
Christopher, thank you for the wonderful five star review. It looks like you had a great time with us and we are so happy to hear it. Please come back to see us again soon.

10/10 Excellent

Radim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Golf facilities
Séjour de 1 nuit en février 2024
Réponse de Carissa Smith le 2 mars 2024
Radim, thank you for the wonderful review of our resort and especially the golf courses. We are thrilled that you enjoyed your time with us and hope that you will come back to see us again very soon.

10/10 Excellent

Nicole

Séjour de 4 nuits en février 2024
Réponse de Carissa Smith le 20 mars 2024
Nicole, we are honored by your five star review. Even more, thank you for choosing us to be your home away from home. We hope you will come back to see us again very soon.

6/10 Satisfaisant

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Carissa Smith le 2 mars 2024
Kevin, thank you for taking the time to provide a review of your stay. We consider feedback a gift as it helps us learn how to better serve you, and all of our guests, in the future. We strive to exceed all of our guests' expectations but it looks like we fell short of that with you. We would love to learn more so someone from our team will be reaching out to you. We want to make it right.

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property for a getaway weekend or a golf trip. The best part of our stay though was the service. If you want to stay at a hotel where everyone treats you like a VIP this is THE hotel to book. I’ve stayed at hundreds of hotels, and most hotels are good at taking care of their customers. The OMNI Barton Creek goes out of their way to make sure you are taken care of and enjoying your stay. We will be back for sure.
Séjour de 3 nuits en février 2024
Réponse de Carissa Smith le 2 mars 2024
Eric, we are so honored by your kind words about our team and the resort. Thank you! We love making memorable experiences for our guests and cannot wait to have that opportunity again the next time you are with us.

10/10 Excellent

YIFANG

Séjour de 2 nuits en février 2024
Réponse de Carissa Smith le 20 mars 2024
Yifang, thank you for the five star review. We loved having you stay with us and hope you will come back to see us again very soon.

10/10 Excellent

Shanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Carissa Smith le 8 févr. 2024
Shanda, thank you for the fantastic five star review and, even more, for staying with us. We hope to welcome you back again very soon.

10/10 Excellent

Zahid

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 30 janv. 2024
Zahid, thank you for the wonderful five star review and the kind words about our Hill Country Resort. We are thrilled that you enjoyed your stay and hope that you will come back to see us again very soon.

10/10 Excellent

patricia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best property in the Hill Country!
Séjour de 3 nuits en janvier 2024
Réponse de Carissa Smith le 17 janv. 2024
Patricia, thank you for the amazing five star review and for dubbing us as the best resort in the Hill Country. We are proud that you feel this way and hope that you will come back to see us again very soon.

10/10 Excellent

Harry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Property
A beautiful property and great staff. We were on a family trip and 3 generations of ladies had a spectacular spa day. The fitness center is without equal in any hotel I've ever stayed in. We are not golfers, but the golf course looks well maintained and beautiful. Great breakfast buffet, handy coffee shop, and a Bob's on site mean you don't really ever have to leave.
Séjour de 5 nuits en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Harry, thank you for the amazing perfect 10 review. We love that you and your family got to experience so much of what makes our hill country resort so special -- even for guests who do not golf! We hope you will come back to see us again very soon.

10/10 Excellent

BRYAN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a really nice resort
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Bryan, thank you for the wonderful five star review. We enjoyed having you stay with us and look forward to the opportunity of welcoming you back again very soon.

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Golf getaway in the hills of Austin
This is an amazing resort about 20 minutes outside of Austin. We had a great weekend of golf and meals and site seeing. The property looked so pretty with the Christmas decorations. Every person we encountered was very, very nice and accommodating. Excellent trip.
Séjour de 3 nuits en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Wendy, thank you for the amazing review and for taking the time to provide such kind words about our Hill Country Resort and our team. We loved having you with us and hope that you will come back to see us again very soon.

10/10 Excellent

Gwen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Gwen, thank you for the wonderful perfect 10 review of our Hill Country Resort. Even more, thank you for spending time with us over the holidays. We hope you will come back to see us again very soon.

8/10 Bien

Kerry

Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Kerry, thank you for providing a review of your recent stay. While it looks like you had a good time, we did not exceed your expectations and we would love to learn more. We want to learn how to better serve you in the future as it would be our honor to welcome you back again.

10/10 Excellent

Faria

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Faria, thank you for taking the time to provide a review of your recent experience with us. It looks as if you enjoyed your time with us and we could not be more pleased. We hope you will come back to see us again very soon.

10/10 Excellent

Samir

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Samir, thank you for the fantastic five star review. We enjoyed having you stay with us and look forward to the opportunity to welcome you back again.

10/10 Excellent

Joshua

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Joshua, thank you for taking the time to provide a review on your recent stay with us. We are thrilled that you enjoyed it and hope you will come back to see us again very soon.

10/10 Excellent

Knowledge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Recommend to anyone
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Thank you for the amazing five star review and the kind words about our Hill Country Resort. Please come back to see us again soon.

10/10 Excellent

Mallery

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Mallery, thank you for the five star review and for spending the holidays with us. We hope you will come back to see us again very soon.

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing clean resort with beautiful views and amenities. Staff went above and beyond to make our Christmas stay wonderful.
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 29 déc. 2023
Lisa, thank you for the amazing five star review. We loved spending the holidays with you and hope that you will make it an annual tradition.

10/10 Excellent

Katie

Les points forts : Propreté et équipements
Friendly and helpful front desk employees and decorated so festive for Christmas!
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 27 déc. 2023
Katie, thank you for the wonderful review! We loved spending time with you over the holidays and are thrilled that you found our resort full of good cheer. We hope you will make it an annual tradition!

10/10 Excellent

Elliot

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Carissa Smith le 27 déc. 2023
Elliot, thank you for the perfect 10 review and for allowing us to host your stay over the holidays. We are honored to have spent time with you and hope that you will return to see us again very soon.

10/10 Excellent

Vivien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 27 déc. 2023
Vivien, thank you for the amazing five star review. We loved hosting you over the holidays and hope that you will make it an annual tradition.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was Great, staff was very friendly and attentive!
Séjour de 3 nuits en décembre 2023
Réponse de Carissa Smith le 27 déc. 2023
Anthony, thank you for the wonderful five star review and, even more, for spending time over the holidays with us. It was our pleasure to serve you and hope that you will come back to see us again very soon.

8/10 Bien

Rama

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 22 déc. 2023
Rama, thank you for taking the time to provide a review of your recent stay. It looks like you had a good time but perhaps we could have done even better to exceed your expectations. We would love to learn more so that we can do just that the next time around.

10/10 Excellent

Tim, Austin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing, particularly at check-in. The grounds were beautiful. Everything was so nice and well kept. I cannot wait to stay here again.
Séjour de 5 nuits en décembre 2023
Réponse de Carissa Smith le 22 déc. 2023
Tim, thank you for the amazing review and the kind words about our resort . . . especially about our team. We are thrilled that you want to come back. It would be our honor to welcome you again. We hope it is soon.

2/10 Horrible

Adele

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 21 déc. 2023
Adele, thank you for taking the time to provide a review. Feedback is so important to us as it helps us understand how we can better meet your needs in the future. It is clear that something went wrong and we want to know more. Our team will be reaching out to you as we want to make it right.

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Carissa Smith le 21 déc. 2023
Danielle, thank you for the five star review and for the opportunity to host your stay in the Hill Country. We hope you will come back to see us again very soon.

10/10 Excellent

Christine

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Came here for my husbands birthday and it was an incredible stay thanks to the staff and hotel.
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 18 déc. 2023
Christine, thank you for choosing to celebrate such a wonderful occasion with us. We are honored to have had the opportunity to host you and hope you might make it an annual tradition!

10/10 Excellent

Adam

Séjour de 2 nuits en octobre 2023
Réponse de Carissa Smith le 18 déc. 2023
Adam, thank you for the perfect 10 review of your recent stay in the Hill Country at Omni Barton Creek Resort & Spa. We love that you enjoyed your time with us and hope that you will come back to see us again very soon.

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very nice to be place. All staffs were very friendly and food was great. Will come back for personal vacation.
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 14 déc. 2023
Thomas, thank you for the wonderful review. We are honored that you will come back to see us again on your personal time. We cannot wait to welcome you back again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Hotel is amazing
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 14 déc. 2023
Thank you for such a wonderful review and for the kind words. We are so pleased that you enjoyed the resort and hope you will return to see us again soon.

10/10 Excellent

Ana

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 14 déc. 2023
Ana, thank you for the wonderful perfect 10 review of our Hill Country Resort. We are thrilled that you enjoyed your stay and hope you will come back to see us again very soon.

8/10 Bien

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The Golf course was in excellent condition, the nature trail was very good and the health club was top notch. Restaurants were good and outside seating was great, especially when it snowed.
Séjour de 3 nuits en décembre 2023
Réponse de Carissa Smith le 14 déc. 2023
Michael, thank you for the great review and allowing us to host you during our Holiday in the Hills event. We hope you will come back to see us again very soon.