Avis sur Omni Barton Creek Resort & Spa Austin
Omni Barton Creek Resort & Spa Austin
8212 Barton Club Drive, Austin, TX
Avis
9,2
Merveilleux
9,6/10
Propreté
9,0/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Carissa Smith le 24 avr. 2024
Deborah, thank you for the wonderful five star review. We hope that you will give us the opportunity to welcome you back again very soon.
10/10 Excellent
Clarke
Voyage d’affaires
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clarke
Séjour de 2 nuits en avril 2024
Réponse de Carissa Smith le 17 avr. 2024
Clarke, thank you for the wonderful five star review. We are pleased to report that Texas only sees temperatures around 100 degrees in the summer months! The spring is a beautiful time to visit and we are so glad that you did. We hope you will come back to see us again very soon. If you do decide to come back in the summer, we have a lot of fun activities and three amazing pools to keep you cool.
8/10 Bien
Ursela
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ursela
Séjour de 1 nuit en avril 2024
Réponse de Carissa Smith le 17 avr. 2024
Ursela, thank you for providing a review of your recent stay with us. We are happy to see that you enjoyed your stay and hope you will come back to see us again very soon.
6/10 Satisfaisant
Clara
7 avr. 2024
Les points forts : Propreté
Clara
Séjour de 2 nuits en avril 2024
Réponse de Carissa Smith le 12 avr. 2024
Clara, thank you for taking the time to provide a rating for our resort. It looks like we did not exceed your expectations which is always our goal. We would love to learn more as it will only help us to better serve you the next time if we are honored enough to host you again.
4/10 Médiocre
Randy
Voyage en famille
5 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Randy
Séjour de 3 nuits en mars 2024
Réponse de Carissa Smith le 8 avr. 2024
Randy, thank you for your feedback. We consider it a gift as it helps us to better understand how to meet and exceed all of our guests' needs every time they stay with us. That is always our goal. Unfortunately, the room configuration you requested with the suite connecting to a queen balcony unfortunately does not exist. All of our balcony rooms are in the original tower of the hotel which have been fully remodeled. We regret that the complimentary upgrade to the Presidential suite, room gift, and resort credit were not enough to overcome your dissatisfaction. We do hope you will come back to stay with us again as it would be our honor to earn your trust again.
10/10 Excellent
manbir
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
manbir
Séjour de 1 nuit en mars 2024
Réponse de Carissa Smith le 1 avr. 2024
Manbir, thank you for the wonderful five star review! We are delighted that you enjoyed your stay and hope you will come back to see us again very soon.
10/10 Excellent
Daniel
Voyage en famille
25 mars 2024
Les points forts : Propreté et équipements
Daniel
Séjour de 2 nuits en mars 2024
Réponse de Carissa Smith le 25 mars 2024
Daniel, thank you for the wonderful review. Even more, thank you for allowing us to be your home away from home while in Austin. Please do come back to see us again soon.
10/10 Excellent
Shannon
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shannon
Séjour de 1 nuit en mars 2024
Réponse de Carissa Smith le 25 mars 2024
Shannon, thank you! We are so thrilled that you felt your stay was perfect. We hope you will come back to see us again soon.
10/10 Excellent
Jerry
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jerry
Séjour de 2 nuits en mars 2024
Réponse de Carissa Smith le 22 mars 2024
Jerry, thank you for the five star review. While it looks like you had a great time, we are sorry to hear that you feel it was not a good value. We do hope you will come back to see us again as we would be honored to have the opportunity to win you over.
8/10 Bien
BRITTANY
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BRITTANY
Séjour de 2 nuits en mars 2024
Réponse de Carissa Smith le 20 mars 2024
Brittany, thank you for the wonderful review and kind words. We hate that the weather dampened your experience as we strive to exceed our guests' expectations every time they stay with us. We hope you will come back again and we can earn the 5th star!
10/10 Excellent
Karen-Kai
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen-Kai
Séjour de 2 nuits en mars 2024
Réponse de Carissa Smith le 20 mars 2024
Karen-Kai, what a wonderful review of our Hill Country Resort. Thank you! We loved having your family with us over spring break and hope that you will come back to see us again soon. We have a lot of fun activities planned this summer as well!
10/10 Excellent
Cara
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cara
Séjour de 3 nuits en mars 2024
Réponse de Carissa Smith le 20 mars 2024
Cara, thank you for the five star review and the kind words about our team. We love that you enjoyed your time with us and hope that you will come back to see us again very soon.
10/10 Excellent
Lisa, Pearland
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 3 nuits en mars 2024
Réponse de Carissa Smith le 20 mars 2024
Lisa, thank you for taking the time to review your stay in our Hill Country Resort. It looks like you had a great time and we are thrilled to hear it. We hope we have the opportunity to welcome you back again very soon.
10/10 Excellent
William John, Naucalpan de Juarez
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William John
Séjour de 2 nuits en mars 2024
Réponse de Carissa Smith le 15 mars 2024
William John, thank you for the fantastic five star review! We cannot wait to welcome you back again soon.
10/10 Excellent
Aaron
Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aaron
Séjour de 3 nuits en mars 2024
Réponse de Carissa Smith le 15 mars 2024
Aaron, thank you for the fantastic five star review and the kind words about our team and the resort. We love that you felt rejuvenated after your experience here. Every moment matters and we are glad that we could make a memorable one for you.
10/10 Excellent
Andrea
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrea
Séjour de 4 nuits en mars 2024
Réponse de Carissa Smith le 15 mars 2024
Andrea, thank you! We are honored that you chose to stay with us and are so appreciative of the kind words about our resort and our team. Please come back to see us again very soon.
10/10 Excellent
Christopher
25 févr. 2024
Christopher
Séjour de 1 nuit en février 2024
Réponse de Carissa Smith le 20 mars 2024
Christopher, thank you for the wonderful five star review. It looks like you had a great time with us and we are so happy to hear it. Please come back to see us again soon.
10/10 Excellent
Radim
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Radim
Séjour de 1 nuit en février 2024
Réponse de Carissa Smith le 2 mars 2024
Radim, thank you for the wonderful review of our resort and especially the golf courses. We are thrilled that you enjoyed your time with us and hope that you will come back to see us again very soon.
10/10 Excellent
Nicole
22 févr. 2024
Nicole
Séjour de 4 nuits en février 2024
Réponse de Carissa Smith le 20 mars 2024
Nicole, we are honored by your five star review. Even more, thank you for choosing us to be your home away from home. We hope you will come back to see us again very soon.
6/10 Satisfaisant
Kevin
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en février 2024
Réponse de Carissa Smith le 2 mars 2024
Kevin, thank you for taking the time to provide a review of your stay. We consider feedback a gift as it helps us learn how to better serve you, and all of our guests, in the future. We strive to exceed all of our guests' expectations but it looks like we fell short of that with you. We would love to learn more so someone from our team will be reaching out to you. We want to make it right.
10/10 Excellent
Eric
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 3 nuits en février 2024
Réponse de Carissa Smith le 2 mars 2024
Eric, we are so honored by your kind words about our team and the resort. Thank you! We love making memorable experiences for our guests and cannot wait to have that opportunity again the next time you are with us.
10/10 Excellent
YIFANG
19 févr. 2024
YIFANG
Séjour de 2 nuits en février 2024
Réponse de Carissa Smith le 20 mars 2024
Yifang, thank you for the five star review. We loved having you stay with us and hope you will come back to see us again very soon.
10/10 Excellent
Shanda
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shanda
Séjour de 1 nuit en février 2024
Réponse de Carissa Smith le 8 févr. 2024
Shanda, thank you for the fantastic five star review and, even more, for staying with us. We hope to welcome you back again very soon.
10/10 Excellent
Zahid
Voyage en famille, Voyage d’affaires
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zahid
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 30 janv. 2024
Zahid, thank you for the wonderful five star review and the kind words about our Hill Country Resort. We are thrilled that you enjoyed your stay and hope that you will come back to see us again very soon.
10/10 Excellent
patricia
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
patricia
Séjour de 3 nuits en janvier 2024
Réponse de Carissa Smith le 17 janv. 2024
Patricia, thank you for the amazing five star review and for dubbing us as the best resort in the Hill Country. We are proud that you feel this way and hope that you will come back to see us again very soon.
10/10 Excellent
Harry
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Property
Harry
Séjour de 5 nuits en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Harry, thank you for the amazing perfect 10 review. We love that you and your family got to experience so much of what makes our hill country resort so special -- even for guests who do not golf! We hope you will come back to see us again very soon.
10/10 Excellent
BRYAN
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BRYAN
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Bryan, thank you for the wonderful five star review. We enjoyed having you stay with us and look forward to the opportunity of welcoming you back again very soon.
10/10 Excellent
Wendy
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Golf getaway in the hills of Austin
Wendy
Séjour de 3 nuits en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Wendy, thank you for the amazing review and for taking the time to provide such kind words about our Hill Country Resort and our team. We loved having you with us and hope that you will come back to see us again very soon.
10/10 Excellent
Gwen
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gwen
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Gwen, thank you for the wonderful perfect 10 review of our Hill Country Resort. Even more, thank you for spending time with us over the holidays. We hope you will come back to see us again very soon.
8/10 Bien
Kerry
1 janv. 2024
Kerry
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Kerry, thank you for providing a review of your recent stay. While it looks like you had a good time, we did not exceed your expectations and we would love to learn more. We want to learn how to better serve you in the future as it would be our honor to welcome you back again.
10/10 Excellent
Faria
Voyage en famille, Voyage en couple
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Faria
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Faria, thank you for taking the time to provide a review of your recent experience with us. It looks as if you enjoyed your time with us and we could not be more pleased. We hope you will come back to see us again very soon.
10/10 Excellent
Samir
Voyage en famille
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samir
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Samir, thank you for the fantastic five star review. We enjoyed having you stay with us and look forward to the opportunity to welcome you back again.
10/10 Excellent
Joshua
Voyage en famille, Voyage d’affaires
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joshua
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Joshua, thank you for taking the time to provide a review on your recent stay with us. We are thrilled that you enjoyed it and hope you will come back to see us again very soon.
10/10 Excellent
Knowledge
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Knowledge
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Thank you for the amazing five star review and the kind words about our Hill Country Resort. Please come back to see us again soon.
10/10 Excellent
Mallery
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mallery
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 8 janv. 2024
Mallery, thank you for the five star review and for spending the holidays with us. We hope you will come back to see us again very soon.
10/10 Excellent
Lisa
Voyage en famille
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 29 déc. 2023
Lisa, thank you for the amazing five star review. We loved spending the holidays with you and hope that you will make it an annual tradition.
10/10 Excellent
Katie
27 déc. 2023
Les points forts : Propreté et équipements
Katie
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 27 déc. 2023
Katie, thank you for the wonderful review! We loved spending time with you over the holidays and are thrilled that you found our resort full of good cheer. We hope you will make it an annual tradition!
10/10 Excellent
Elliot
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elliot
Séjour de 3 nuits en décembre 2023
Réponse de Carissa Smith le 27 déc. 2023
Elliot, thank you for the perfect 10 review and for allowing us to host your stay over the holidays. We are honored to have spent time with you and hope that you will return to see us again very soon.
10/10 Excellent
Vivien
24 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vivien
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 27 déc. 2023
Vivien, thank you for the amazing five star review. We loved hosting you over the holidays and hope that you will make it an annual tradition.
10/10 Excellent
Anthony
23 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 3 nuits en décembre 2023
Réponse de Carissa Smith le 27 déc. 2023
Anthony, thank you for the wonderful five star review and, even more, for spending time over the holidays with us. It was our pleasure to serve you and hope that you will come back to see us again very soon.
8/10 Bien
Rama
Voyage en famille
22 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rama
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 22 déc. 2023
Rama, thank you for taking the time to provide a review of your recent stay. It looks like you had a good time but perhaps we could have done even better to exceed your expectations. We would love to learn more so that we can do just that the next time around.
10/10 Excellent
Tim, Austin
Voyage d’affaires
22 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tim
Séjour de 5 nuits en décembre 2023
Réponse de Carissa Smith le 22 déc. 2023
Tim, thank you for the amazing review and the kind words about our resort . . . especially about our team. We are thrilled that you want to come back. It would be our honor to welcome you again. We hope it is soon.
2/10 Horrible
Adele
21 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Adele
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 21 déc. 2023
Adele, thank you for taking the time to provide a review. Feedback is so important to us as it helps us understand how we can better meet your needs in the future. It is clear that something went wrong and we want to know more. Our team will be reaching out to you as we want to make it right.
10/10 Excellent
Danielle
20 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danielle
Séjour de 2 nuits en novembre 2023
Réponse de Carissa Smith le 21 déc. 2023
Danielle, thank you for the five star review and for the opportunity to host your stay in the Hill Country. We hope you will come back to see us again very soon.
10/10 Excellent
Christine
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie, Voyage en couple
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christine
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 18 déc. 2023
Christine, thank you for choosing to celebrate such a wonderful occasion with us. We are honored to have had the opportunity to host you and hope you might make it an annual tradition!
10/10 Excellent
Adam
16 déc. 2023
Adam
Séjour de 2 nuits en octobre 2023
Réponse de Carissa Smith le 18 déc. 2023
Adam, thank you for the perfect 10 review of your recent stay in the Hill Country at Omni Barton Creek Resort & Spa. We love that you enjoyed your time with us and hope that you will come back to see us again very soon.
10/10 Excellent
Thomas
Voyage d’affaires
13 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thomas
Séjour de 2 nuits en décembre 2023
Réponse de Carissa Smith le 14 déc. 2023
Thomas, thank you for the wonderful review. We are honored that you will come back to see us again on your personal time. We cannot wait to welcome you back again.
10/10 Excellent
Voyageur vérifié
13 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 14 déc. 2023
Thank you for such a wonderful review and for the kind words. We are so pleased that you enjoyed the resort and hope you will return to see us again soon.
10/10 Excellent
Ana
Voyage en famille, Voyage en groupe, Voyage d’affaires
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ana
Séjour de 1 nuit en décembre 2023
Réponse de Carissa Smith le 14 déc. 2023
Ana, thank you for the wonderful perfect 10 review of our Hill Country Resort. We are thrilled that you enjoyed your stay and hope you will come back to see us again very soon.
8/10 Bien
Michael
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Michael
Séjour de 3 nuits en décembre 2023
Réponse de Carissa Smith le 14 déc. 2023
Michael, thank you for the great review and allowing us to host you during our Holiday in the Hills event. We hope you will come back to see us again very soon.