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Avis sur Hotel Viata

4.5 out of 5
Hotel Viata
320 S. Capital of Texas Hwy, Bldg. B, Austin, TX

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 263 avis sur 354." "
Note des voyageurs de 8 (Bien), d’après 49 avis sur 354." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 354." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 354." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 354." "

9,6/10

Propreté

9,2/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

beth

Would def stay there again. Lovely.
Séjour de 2 nuits en mai 2024

8/10 Bien

JENNIFER

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place to stay with your other half or family friendly
Séjour de 2 nuits en mai 2024

10/10 Excellent

Cyntia

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Amanda, Houston

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff, very quiet and safe location. Dog friwndly
Séjour de 2 nuits en mai 2024

10/10 Excellent

Elbert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely wonderful place to stay!!
Séjour de 2 nuits en mai 2024

10/10 Excellent

MATTHEW, SAN ANTONIO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was a bit warm when we checked in…but got WAY hotter as we dove in. 👌
Séjour de 1 nuit en mai 2024

4/10 Médiocre

adewole

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It is dirty ..
Séjour de 2 nuits en mai 2024

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Drew Wilson, Front Office Manager le 20 mai 2024
Greetings,Thank you for your review. Be sure to explore Laurel and Spa Viata on your next trip.

10/10 Excellent

Tom

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, beautiful property!!! So comfortable, we didn’t want to leave!
Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 20 mai 2024
Greetings Tom,Thank you for your review and feedback.

10/10 Excellent

Sebastian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel took my girlfriend for her birthday and she was so in love with the property and already wanting to come back. Staff was very friendly, rooms extremely clean, and the best part so quite I didn’t hear any of my neighbors almost like the whole floor was reserved for us. Amazing stay highly recommend.
Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 20 mai 2024
Greetings Sebastian,Thank you for your review.

2/10 Horrible

Brooke

Séjour de 2 nuits en mai 2024

10/10 Excellent

Torre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love love their spa menu options. Lovely and relaxing. Restaurant is top notch. Bartenders need to be trained not to ask aloud for guests’ room numbers when opening or closing tabs as it is a safety issue not only for women but also for men. Pen and paper will suffice.
Séjour de 1 nuit en février 2024
Réponse de Drew Wilson, Front Office Manager le 20 mai 2024
Greetings Tore,Glad to hear you enjoyed Spa Viata. Thank you for the review.

10/10 Excellent

Stacie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was absolutely stunning!
Séjour de 1 nuit en avril 2024
Réponse de Drew Wilson, Front Office Manager le 20 mai 2024
Greetings Stacie,Thank you for your review.

8/10 Bien

Ricardo

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Drew Wilson, Front Office Manager le 20 mai 2024
Greetings Ricardo,Thank you for the review.

10/10 Excellent

Marlene, Dallas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property
Séjour de 2 nuits en avril 2024

10/10 Excellent

Xavier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I recently had a wonderful stay at Hotel Viata, a place that perfectly blended rustic charm with contemporary design. The location was absolutely scenic, offering breathtaking views that were a true delight to wake up to each morning. The complimentary gift upon arrival was a thoughtful touch that made the experience feel even more special. I would definitely recommend Hotel Viata to anyone looking for a beautiful getaway, and I’m already looking forward to my next visit!
Séjour de 2 nuits en avril 2024

10/10 Excellent

Lina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved the hotel ! Staff were very nice and welcoming . We needed an extra bed for one night , it was added with no extra charge
Séjour de 2 nuits en avril 2024

10/10 Excellent

Mary Helen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is perfect
Séjour de 1 nuit en avril 2024

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really liked the pool area and the cleanliness of the property
Séjour de 2 nuits en avril 2024

8/10 Bien

Mayo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a wonderful stay!
Séjour de 2 nuits en avril 2024

8/10 Bien

Bob

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is really a hidden gem in Austin. It’s always quiet, clean, comfortable with great service However… this time…the service at the restaurant is really, really slow. Takes too long for food to come out. I ate there for breakfast, lunch and dinner they always seem to be under staffed. Hope that improves in the future.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Roger

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hill Country, beautiful
Séjour de 1 nuit en avril 2024

10/10 Excellent

Clinton, Arlington

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel. Great choice
Séjour de 1 nuit en avril 2024

10/10 Excellent

Ranyah

Séjour de 1 nuit en avril 2024
Réponse de Drew Wilson, Front Office Manager le 20 mai 2024
Greetings Ranyah,Thank you for your review and feedback.

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay, this will be our new go to in Austin.
Séjour de 1 nuit en avril 2024
Réponse de Drew Wilson, Front Office Manager le 19 avr. 2024
Greetings Christina,So glad to hear that I’m so happy you enjoyed our beautifully remodeled hotel. Be sure to check out Laurel restaurant and bar on property during your next vists.

6/10 Satisfaisant

Andrew

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Drew Wilson, Front Office Manager le 19 avr. 2024
Greetings Andrew,Sorry to see we missed the mark on your recent visit. We hope to see you again soon.

10/10 Excellent

Irene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful stay in this beautiful property that reminded us of an Italian villa. We used the spa, the pool and hot tub and had the best sleep and space to spread out as a family of 4. We will be back and highly recommend this hotel.
Séjour de 2 nuits en avril 2024
Réponse de Drew Wilson, Front Office Manager le 19 avr. 2024
Greetings Irene,So glad to hear it! Be sure to enjoy Laurel restaurant and bar on property during your next visit! fantastic Italian inspired cuisine!

10/10 Excellent

Ezequiel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extraordinary view. Clean, quiet, modern and wonderful staff.
Séjour de 1 nuit en avril 2024
Réponse de Drew Wilson, Front Office Manager le 19 avr. 2024
Greetings Ezequiel, Thank you for your review. Be sure to indulge in our beautiful hillside pool this summer!

6/10 Satisfaisant

Victor, Georgetown

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the decor and architecture of the hotel. We didn’t get to use the facilities much because we were there for less than 24 hours, however, we didn’t like that we couldn’t enjoy the courtyard at the time because it was closed due to being reserved for a wedding venue.
Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 2 avr. 2024
Greetings Victor,Thank you for your review and feedback. I certainly understand the frustration. We hope to see you again, as any space closing for a private event on property is rare.

10/10 Excellent

Christy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was great and check in was amazing, as was the cleanliness of the room. The only downside was the restaurant. It was really good but for as little patrons, the service was super slow. When they were there, they were great… but sometimes hard to get someone. Food was good - salad and dessert were incredible!
Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 31 mars 2024
Greetings Christy,Thank you for your review and feedback! We look forward to your next visit.

10/10 Excellent

Christine

Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 31 mars 2024
Greetings Christine,Thank you for your review

6/10 Satisfaisant

Carlos

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Drew Wilson, Front Office Manager le 31 mars 2024
Greetings Carlos,Thank you for your review. I'm sorry to see we missed the mark on your stay. I hope we see you again soon.

10/10 Excellent

Justin

Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 19 avr. 2024
Greetings Justin,Thank you for the review. If you didn’t get the chance to check out our newly designed Yoga & Stretching studio, be sure to on your next visit! It's both a beautiful and relaxing environment.

10/10 Excellent

Donald

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customers should be aware that parking is in a garage that has 7 foot clearance. Any high ceiling vehicles would be a problem. Property around the building paths should be cleaned from trash. People and inside building are great.
Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 22 mars 2024
Greetings Donald,Thank you for your notes and review. We do offer uncovered parking for larging vehicles as needed! We hope to see you again soon.

8/10 Bien

patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 22 mars 2024
Greetings Patrick,Thank you for your review. Until next time.Best,Drew WilsonFront Office Manager

10/10 Excellent

Rosanna

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was the perfect location for our visit to Austin. We would book again!
Séjour de 3 nuits en mars 2024
Réponse de Drew Wilson, Front Office Manager le 20 mars 2024
Greetings Rosanna,Thank you for your review and feedback. Glad you were able to enjoy being in the hills!

10/10 Excellent

Victoria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn’t spend most of my time at the room, so I don’t have too much input aside from the fact that the view is amazing. Room was clean and staff were all very kind. Vallet as well. Always within 5 minutes.
Séjour de 2 nuits en mars 2024
Réponse de Drew Wilson, Front Office Manager le 20 mars 2024
Greetings Victoria,Thank you for your review and feedback. Looking forward to your next stay.

10/10 Excellent

Anna

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The minute I walked into my room I just felt so comfortable, very spacious room/bathroom. Bottle of wine was given to me as a gift. I most defiantly will stay at this hotel on my next trip out.
Séjour de 2 nuits en mars 2024
Réponse de - Alena ZH Assistant Front Office Manager. le 16 mars 2024
Dear Anna,We appreciate your feedback. Thank you for taking your time to give us a beautiful comment. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you.

10/10 Excellent

Sherri

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stunning hotel! Upscale beautiful property. The rooms were beautiful and the complimentary bottle of wine was a nice touch. So clean as well.
Séjour de 1 nuit en mars 2024
Réponse de - Alena ZH Assistant Front Office Manager. le 16 mars 2024
Dear Sherri,It was a pleasure to be hosting you at Hotel Viata! Please, come back and try 1 of our cabanas during the pool season in a month!

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a nice and relaxing getaway and the staff were super friendly and made everything so easy!
Séjour de 2 nuits en mars 2024
Réponse de - Alena ZH Assistant Front Office Manager. le 16 mars 2024
Dear Jennifer, We appreciate your feedback and are delighted to know you enjoyed your stay with us. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you.

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de - Alena ZH Assistant Front Office Manager. le 16 mars 2024
Thank you for the feedback!

10/10 Excellent

Julian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the room a lot.
Séjour de 1 nuit en mars 2024
Réponse de - Alena ZH Assistant Front Office Manager. le 16 mars 2024
Dear Julian, Thank you very much for your kind comment.

10/10 Excellent

Hugh

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 14 mars 2024
Greetings Hugh,Thank you for the review. Looking forward to seeing you soon.

10/10 Excellent

Blanca

Beautiful facility with efficient staff.
Séjour de 2 nuits en mars 2024
Réponse de Drew Wilson, Front Office Manager le 14 mars 2024
Greetings Blanca,Thank you for the review. Until next time.

10/10 Excellent

Melissa

Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 2 avr. 2024
Greetings Melissa,Thank you for your review.

10/10 Excellent

Kerianne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Drew Wilson, Front Office Manager le 14 mars 2024
Greetings Kerianne,Thank you for the review. Hope to see you soon!

6/10 Satisfaisant

Bruce

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
The property is generally clean and location was convenient for business. Dining service was extremely slow.
Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 10 mars 2024
Greetings Bruce,Thank you for your review and feedback. This note has been passed along to our food and beverage team. We hope to see you again soon.

10/10 Excellent

Roger

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, very intricate. Polite staff and the place feels safe and secluded. The food (for the price) is not great AT ALL. Mediocre at best. The sound carries a little bit too loud in the hallways for my taste but others might not notice. And you're almost forced to use valet parking unless you a triathlete and you enjoy walking a 1/4 mile to your vehicle. Otherwise...a very enjoyable stay. If my critiques don't bother you, then I definitely recommend.
Séjour de 3 nuits en mars 2024
Réponse de Drew Wilson, Front Office Manager le 10 mars 2024
Greetings Roger,Thank you for your review. Glad to hear your stay was positive despite some critics - we will soon you again soon!

8/10 Bien

Todd, Houston

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Short one night stay. First time at this property. Pros: We really liked the location, grounds, surrounding areas, nestled amongst rolling hills felt very peaceful. And the room (suite) we had was very spacious, a great value for the price. Cons: Rooms could use some updating, service was average. Most staff were quite nice just very slow. We ate downstairs and enjoyed the ambience with live music in the bar area but, again, the service was quite slow, and the menu was lacking. Overall we enjoyed our stay and said we’d try again, but next time will dine off property for dinner, and hope for a bit more attentive service.
Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 10 mars 2024
Greetings Todd,Thank your for taking the time to give such a thoughtful review. We will take your notes to the appropriate parties to best approve upon them. Looking forward to seeing you soon.

10/10 Excellent

Adam

Séjour de 1 nuit en mars 2024
Réponse de Drew Wilson, Front Office Manager le 31 mars 2024
Greetings Adam,Thank you for your review.