Avis sur Holiday Inn Express & Suites Leander, an IHG Hotel
Holiday Inn Express & Suites Leander, an IHG Hotel
247 W METRO DRIVE, Leander, TX
Avis
8,4
Très bien
8,6/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Awesome Front Desk Staff le 14 mai 2024
Thank you for your 4 Star Review! We hope to see you again!
4/10 Médiocre
Erdal
Voyage en famille
12 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Erdal
Séjour de 3 nuits en mai 2024
Réponse de Awesome Front Desk Staff le 14 mai 2024
Thank you for sharing your experience. We will have maintenance take a look at your room and see what's going on! We hope you come back and see us again!
10/10 Excellent
Jennifer
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mai 2024
Réponse de Awesome Front Desk Staff le 13 mai 2024
Thank you for your 5t Star Review! We are thrilled to hear you enjoyed your stay with us! We can't wait to see you again next time you are in the Leander area!
4/10 Médiocre
Bruce
Voyage en famille
7 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 3 nuits en mai 2024
Réponse de Awesome Front Desk Staff le 14 mai 2024
Thank you for sharing your experience. We are sorry to hear you had some issues during your stay. We were able to get you a new remote and thankfully most people have cell phones, therefore the room phones are hardly used. We have several accounts that stay with us regulars that use the "tree trimming machinery" (thank goodness for them!) and we no longer put the pen and pad in the rooms due to them being high touch areas. Hope this clears up any confusion and we wish you well!
8/10 Bien
Martha A
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Martha A
Séjour de 1 nuit en mai 2024
Réponse de Awesome Front Desk Staff le 14 mai 2024
Thank you for your 4 Star Review! We look for the opportunity to host you again and turn that 4 into a 5! See you soon!
8/10 Bien
Paige
3 mai 2024
Paige
Séjour de 2 nuits en avril 2024
Réponse de Awesome Front Desk Staff le 14 mai 2024
Thank you for your 4 Star Review Paige. We are happy to hear you enjoyed your stay with us recently and we look forward to hosting you again next time. Take care!
10/10 Excellent
Tera
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tera
Séjour de 1 nuit en avril 2024
Réponse de Awesome Front Desk Staff le 29 avr. 2024
Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay with us and we invite you to come back again next time you are in the Leander area!!
10/10 Excellent
Carla
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carla
Séjour de 2 nuits en avril 2024
Réponse de Awesome Front Desk Staff le 29 avr. 2024
Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay with us and we invite you to come back again next time you are in the Leander area!!
10/10 Excellent
Arash, San Francisco
Voyage d’affaires
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arash
Séjour de 3 nuits en avril 2024
Réponse de Awesome Front Desk Team le 23 avr. 2024
Thank you for sharing your experience! We hope to have the opportunity to host you again next time!
10/10 Excellent
Kacy
16 avr. 2024
Kacy
Séjour de 1 nuit en avril 2024
Réponse de Awesome Front Desk Staff le 14 mai 2024
Thank you for your 5 Star Review Kacy! We are thrilled to hear you enjoyed your stay and we look forward to hosting you again soon!
10/10 Excellent
Benjamin, Portland
11 avr. 2024
Benjamin
Séjour de 1 nuit en avril 2024
Réponse de Awesome Front Desk Staff le 14 mai 2024
Thank you for your 5 Star Review Benjamin! We are so happy to hear you enjoyed your stay with us and we look forward to seeing you again next time!
10/10 Excellent
Ramachandran, Chesterfield
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ramachandran
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Team le 8 avr. 2024
Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay with us and that our team's hard work to provide a clean and welcoming environment did not go unnoticed. At our establishment, we are committed to providing the best service possible for all our guests. We appreciate you recognizing our efforts and taking the time to share your feedback. We would be thrilled to have the opportunity to welcome you back soon. Thank you again for your kind words and have a wonderful day!
10/10 Excellent
Lisa
7 avr. 2024
Lisa
Séjour de 3 nuits en avril 2024
Réponse de Awesome Front Desk Staff le 29 avr. 2024
Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay with us and we invite you to come back again next time you are in the Leander area!!
10/10 Excellent
Stephen
Voyage en famille
6 avr. 2024
Stephen
Séjour de 2 nuits en avril 2024
Réponse de Awesome Front Desk Team le 8 avr. 2024
We sincerely appreciate you taking the time to share your experience with us. Our team is committed to providing the best possible experience for all of our guests, and we are delighted to hear that you found our environment clean and welcoming. Again, thank you for your feedback. We value your opinion and hope to have the opportunity to welcome you back in the future. Have a wonderful day!
4/10 Médiocre
Alyssa
Voyage en groupe
5 avr. 2024
Les points faibles : Propreté et personnel et service
Alyssa
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Team le 8 avr. 2024
We apologize that your visit did not meet our standards. The corresponding team member has been informed, and once again, we apologize. Thank you for taking the time to tell us about your experience. Please know that this is not our standard, and we would love the opportunity to host you again.Have a wonderful day!
2/10 Horrible
Mitchell
4 avr. 2024
Mitchell
Séjour de 1 nuit en avril 2024
Réponse de Awesome Front Desk Staff le 29 avr. 2024
Thank you for sharing your experience. We work hard to prevent any mishaps and we hope you come back and give us another chance to show you how beautiful our hotel really is!
10/10 Excellent
SANTA
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SANTA
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Team le 26 mars 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team's warm welcome made your arrival after a wedding day celebration even more special. Providing exceptional service and a friendly atmosphere is always our top priority, and we're delighted that you found our front desk staff to be courteous and helpful. We hope to have the pleasure of welcoming you back again soon!
6/10 Satisfaisant
Schaun
16 mars 2024
Schaun
Séjour de 3 nuits en mars 2024
Réponse de Awesome Front Desk Staff le 23 avr. 2024
Thank you for your 3 Star Review!
10/10 Excellent
Fraidoun
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fraidoun
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Team le 13 mars 2024
We are so happy to hear that everything was exceptional with your stay. We strive to do our very best each and every day. Thank you for staying with us and look forward to seeing you again!
8/10 Bien
Jeffrey
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Team le 14 mars 2024
Thank you Jeffery, for staying with us, and your feedback. Have a wonderful day, and we look forward to seeing you again.
4/10 Médiocre
Shirley
5 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shirley
Séjour de 3 nuits en mars 2024
Réponse de Leander Front Desk le 5 mars 2024
Thank you kindly for your feedback; we use feedback like yours to continuously improve our team and hotel. We apologize that you experience was not fully up to the standard. The staff has been informed and addressed the concerns accordingly. Thank you and have a wonderful day!
10/10 Excellent
Jason
5 févr. 2024
Jason
Séjour de 1 nuit en février 2024
Réponse de Awesome Front Desk Staff le 6 févr. 2024
Hello JasonThanks for your review. We here at Holiday Inn Express work really hard to meet and exceed you expectations when you are away from home. Please come back and visit us as we would love to serve you in the near future.
8/10 Bien
Jordan
Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jordan
Séjour de 3 nuits en janvier 2024
Réponse de Albert Sledge le 31 janv. 2024
Hello Jordan--Thanks for your review. We here at Holiday Inn Express - Leander work really are to meet and exceed your expectations. Please visit us soon as we would love to serve you again in the near future.
10/10 Excellent
John
Voyage en groupe, Voyage en couple
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 4 nuits en janvier 2024
Réponse de Albert Sledge le 26 janv. 2024
Hello John and thanks for your review. We here at Holiday Inn Express Work really hard to meet your expectations and we are so glad we did. Please come back and see us as we would love to serve you in the near future
10/10 Excellent
Ernie
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Ernie
Séjour de 1 nuit en janvier 2024
Réponse de Albert Sledge le 26 janv. 2024
Hello Ernie and thanks for your review. We here at Holiday Inn Express Work really hard to meet your expectations and we are so glad we did. Please come back and see us as we would love to serve you in the near future
10/10 Excellent
Melissa
22 janv. 2024
Melissa
Séjour de 3 nuits en janvier 2024
Réponse de Albert Sledge le 24 janv. 2024
Thanks Melissa for your review. We here at Holiday Inn Express in Leander work really hard to meet your expectations. Please come back and see us as we would to be presented with another opportunity to serve you in the near future
8/10 Bien
Nea
Voyage en famille
20 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Wonderful staff, hotel needs some work
Nea
Séjour de 4 nuits en janvier 2024
Réponse de Albert Sledge le 24 janv. 2024
Thanks Nea for your review. We here at Holiday Inn Express in Leander work really hard to meet your expectations. We appreciate you pointing out the deficiencies you had to deal with and we have corrected them. Please come back and see us as we would to be presented with another opportunity to serve you in the near future
10/10 Excellent
guadalupe
Voyage en famille, Voyage d’affaires
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
guadalupe
Séjour de 3 nuits en janvier 2024
Réponse de Albert Sledge le 24 janv. 2024
Thanks Guadalupe for your review. We here at Holiday Inn Express in Leander work really hard to meet your expectations. Please come back and see us as we would to be presented with another opportunity to serve you in the near future
2/10 Horrible
John
Voyage en couple
17 janv. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en janvier 2024
Réponse de Albert Sledge le 18 janv. 2024
Hello John,I want to offer my sincere apology for not meeting your expectations. Here at Holiday Inn - Leander, we work really hard to ensure that your stay away from home is an enjoyable one. We hope that you will provide us with another opportunity to serve you in the near future.
10/10 Excellent
Anna
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anna
Séjour de 2 nuits en janvier 2024
Réponse de Albert Sledge le 15 janv. 2024
Hello Anna!Thanks for your review, At the Holiday Inn Express - Leander, we work really hard to ensure that your stay away from home is a pleasant one. Please come back as we love to be able to serve you in the near furture.
8/10 Bien
Xiaoping
10 janv. 2024
Xiaoping
Séjour de 2 nuits en décembre 2023
Réponse de Albert Sledge le 11 janv. 2024
Hello Xiaoping. Thanks for your review. I hope your. I ham happy to hear that we met your expectations. I hope you provide us with another opportunity to serve you in the near future.
10/10 Excellent
Jeremiah
Voyage en famille
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeremiah
Séjour de 3 nuits en janvier 2024
Réponse de Albert Sledge le 10 janv. 2024
Hello Jeremiah -- Thanks for your review. We are happy that we meet your expectations during your stay here at the Holiday Inn Express in Leander, Texas. We hope that you will visit us again as we look forward to serving you in the near future.
8/10 Bien
Linda
10 janv. 2024
Linda
Séjour de 3 nuits en janvier 2024
Réponse de Albert Sledge le 11 janv. 2024
Hello Linda and thanks for your review. We at Holiday Inn Express - Leander work really hard to ensure stay away from home is an enjoyable one. We hope you provide us with another opportunity to serve you in the near future.
6/10 Satisfaisant
Hyun, Leander
8 janv. 2024
Hyun
Séjour de 1 nuit en janvier 2024
Réponse de Albert Sledge le 9 janv. 2024
Hello Hyun,Thanks for your review. Looks like we dropped the ball at some point during your stay. We here at Holiday Inn Express - Leander make every attempt to insure your stay away from home is an enjoyable Please come back soon as we would love to serve you again.
8/10 Bien
Nam Hoon
Voyage en famille
2 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nam Hoon
Séjour de 1 nuit en janvier 2024
Réponse de Albert Sledge le 9 janv. 2024
Hello Brijesh,Thanks for your review, We here at Holiday Inn Express - Leander are happy that you were please with your stay. Please come back soon as we would love to serve you again.
10/10 Excellent
Brijesh
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brijesh
Séjour de 2 nuits en décembre 2023
Réponse de Albert Sledge le 9 janv. 2024
Hello Brijesh,Thanks for your review, We here at Holiday Inn Express - Leander are happy that you were please with your stay. Please come back soon as we would love to serve you again.
10/10 Excellent
Gary
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 1 nuit en décembre 2023
Réponse de Albert Sledge le 9 janv. 2024
Hello Gary,Thanks for your review, We here at Holiday Inn Express - Leander are happy that you were please with your stay. Please come back soon as we would love to serve you again.
10/10 Excellent
Melissa
Voyage en famille
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 1 nuit en décembre 2023
Réponse de Albert Sledge le 1 janv. 2024
Hello Melissa -- Thanks for you review and kind words. We here at Holiday Inn Express--Leander work really hard to meet your expectations. We look forward to serving you in the near future.
6/10 Satisfaisant
Joseph
27 déc. 2023
Joseph
Séjour de 2 nuits en décembre 2023
Réponse de Albert Sledge le 28 déc. 2023
Hello Joseph--Thanks for your review. Looks like we dropped the ball during your stay. I sincerely apologize that we did not meet your expectations. We at Holiday Inn Express in Leander work really hard to ensure that your stay with us is an enjoyable one. I hope that we will have another opportunity to serve you in the near future.
10/10 Excellent
WesLey
26 déc. 2023
WesLey
Séjour de 1 nuit en décembre 2023
Réponse de Albert Sledge le 28 déc. 2023
Hello Wesley--Thank you for your review of us during your recent stay, We here at Holiday Inn Express, Leander work really hard to ensure that your stay away from home is an enjoyable one. We hope that we have an opportunity to serve you in the near future.
8/10 Bien
Rita
26 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rita
Séjour de 1 nuit en décembre 2023
Réponse de Albert Sledge le 26 déc. 2023
Hello Rita,Thanks for your review--We at Holiday in work really hard to make your stay away from home an enjoyable one and therefore take your review of us very seriously. Please come back and stay with us as we would love to serve you again.
2/10 Horrible
Vicki
17 déc. 2023
Les points faibles : Personnel et service
Vicki
Séjour de 1 nuit en décembre 2023
Réponse de Albert Sledge le 19 déc. 2023
Hello Vicki--Here at the Holiday Inn Express, Leander--we work really hard to meet your expectations. However, It looks like we dropped the ball during stay. Hopefully we will be provided with another opportunity to serve you in the near future.
10/10 Excellent
Raul
Voyage en famille
14 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable hotel
Raul
Séjour de 1 nuit en décembre 2023
Réponse de Albert Sledge le 16 déc. 2023
Hello Raul,Thanks for your review and kind words. We work really hard to ensure your stay with us is a pleasant one. We look forward to another opportunity to serve you in the near future.
10/10 Excellent
Peggy
13 déc. 2023
Peggy
Séjour de 1 nuit en décembre 2023
Réponse de Albert Sledge le 3 janv. 2024
Hello Peggy and thanks for your review. We here at Holiday Inn Express - Leander work really hard to make your stay away from home an enjoyable one. We hope that we will have another opportunity to serve you in the near future.
10/10 Excellent
Shane
4 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shane
Séjour de 2 nuits en décembre 2023
Réponse de Albert Sledge le 5 déc. 2023
Hello Shane and thank you for your review. We at Holiday Inn Express - Leander work really hard to make tyour stay away from home a pleasant one. Please come back and see us soon as we would love to serve again.
10/10 Excellent
Blanca
Voyage en famille
30 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Blanca
Séjour de 3 nuits en novembre 2023
Réponse de Albert Sledge le 5 déc. 2023
Hello Blanca and thank you for your review. We at Holiday Inn Express - Leander work really hard to make your stay away from home a pleasant one. Please come back and see us soon as we would love to serve again.
10/10 Excellent
Monte
Voyage en famille
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monte
Séjour de 1 nuit en novembre 2023
Réponse de Albert Sledge le 28 nov. 2023
Hello Monte. Thanks for you review and kind words. We at Holiday Inn Express work hard to make every minute of your stay with us enjoyable.
10/10 Excellent
Yolanda
Voyage en couple
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yolanda
Séjour de 2 nuits en novembre 2023
Réponse de Albert Sledge le 27 nov. 2023
Hello Yolanda and thank you for your review. It really means a lot to us when we scores such as yours. We look forward to serving you in the near future.
10/10 Excellent
Teri
Voyage en famille
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Teri
Séjour de 2 nuits en novembre 2023
Réponse de Awesome Front Desk Staff le 20 nov. 2023
Hello Teri--Thanks for your rating on us here at Holiday Inn Express--Leander. We hope to see you again soon.
8/10 Bien
Sofia
19 nov. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Sofia
Séjour de 1 nuit en novembre 2023
Réponse de Awesome Front Desk Staff le 20 nov. 2023
Hello Sofia,Thanks for your review. We take your rating of us very serious. Please visit us again in the near future so that we able to serve you better.