Avis sur Red Roof Inn Atlanta Airport NE - Conley
Red Roof Inn Atlanta Airport NE - Conley
3140 Moreland Ave, Conley, GA
Avis
6,6
6,8/10
Propreté
7,2/10
Personnel et service
5,4/10
Équipements
6,6/10
Infrastructures et conditions de l’hébergement
5,6/10
Écoresponsabilité
Avis
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Kerry-Lee RediResponse Specialist le 3 mai 2024
Hello Sergio, Thank you for leaving a rating and participating in our guest survey regarding your stay at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY. We are sorry you felt unsafe. At Red Roof, it is our intention to have your confidence in our abilities to rule out problems like these occurring in the future. We will certainly take your comments into consideration in an effort to improve our services and to make guest experiences even better. Please know that we value you as our guest and appreciate your business. Thank you for your review. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
8/10 Bien
Dari
Voyage avec des animaux de compagnie, Voyage d’affaires
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dari
Séjour de 2 nuits en avril 2024
2/10 Horrible
Jessica
1 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en mars 2024
Réponse de Olivia RediResponse Specialist le 2 avr. 2024
Hello Jessica, Thank you for taking the time to tell us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed that your experience did not meet your full expectations, as you indicated that they did not have towels or wash clothes. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
10/10 Excellent
Jamie
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jamie
Séjour de 1 nuit en février 2024
2/10 Horrible
Daniel
Voyage d’affaires
22 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en mars 2024
10/10 Excellent
Danny, NORFOLK
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danny
Séjour de 1 nuit en mars 2024
10/10 Excellent
Yichao
15 mars 2024
Yichao
Séjour de 2 nuits en mars 2024
Réponse de Gabrielle RediResponse Specialist le 9 avr. 2024
Thank you for taking a moment to leave a review, Yichao. The staff and I at the Red Roof Inn Atlanta Airport NE - Conley appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
10/10 Excellent
Hope
Voyage en groupe
5 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hope
Séjour de 1 nuit en mars 2024
8/10 Bien
Airies
Voyage en couple
1 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Airies
Séjour de 3 nuits en février 2024
6/10 Satisfaisant
CLAUDIO M
Voyage en famille
19 févr. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Apenas para passar uma noite
CLAUDIO M
Séjour de 1 nuit en février 2024
2/10 Horrible
Aria
15 févr. 2024
Les points faibles : Propreté, personnel et service, équipements
Aria
8/10 Bien
ROBERT
Voyage en famille
12 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
On the way
ROBERT
Séjour de 1 nuit en février 2024
Réponse de Olivia RediResponse Specialist le 13 févr. 2024
Thank you, Robert, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found your room to be clean and comfortable and the TV selection was good. However, please accept our apologies for no ice machine being in your room. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
8/10 Bien
Luis
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luis
Séjour de 4 nuits en février 2024
10/10 Excellent
TA
1 févr. 2024
Les points forts : Personnel et service
TA
Séjour de 1 nuit en janvier 2024
8/10 Bien
jennifer
Voyage d’affaires
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jennifer
Séjour de 1 nuit en janvier 2024
Réponse de Adraine Rediresponse Specialist le 20 janv. 2024
Hello Jennifer,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 4/5 score following your stay. It is great to read that you were pleased with the price for the room. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management
8/10 Bien
Jeffrey
14 janv. 2024
Jeffrey
Séjour de 1 nuit en janvier 2024
Réponse de Sharma RediResponse Specialist le 17 janv. 2024
Hello Jeffrey, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
6/10 Satisfaisant
A.J.
5 janv. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
A.J.
Séjour de 1 nuit en décembre 2023
Réponse de Sharma RediResponse Specialist le 12 janv. 2024
Hello A.J, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
8/10 Bien
Voyageur vérifié
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Sharma RediResponse Specialist le 12 janv. 2024
Dear Valued Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
8/10 Bien
NARJARA
Voyage en famille
31 déc. 2023
Les points forts : Propreté et personnel et service
NARJARA
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Aaron
12 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aaron
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Jermaine
5 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jermaine
Séjour de 1 nuit en décembre 2023
2/10 Horrible
Sergei
Voyage en famille
16 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sergei
10/10 Excellent
Marcus
7 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Marcus
Séjour de 1 nuit en novembre 2023
6/10 Satisfaisant
Kathrine
Voyage en famille avec de jeunes enfants
30 oct. 2023
Les points faibles : Propreté
Kathrine
Réponse de Oniel Rediresponse Specialist le 2 nov. 2023
Hi Kathrine,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that you found our staff to be nice. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist
10/10 Excellent
Meghan, West Palm Beach
29 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Meghan
Séjour de 2 nuits en octobre 2023
Réponse de Oniel Rediresponse Specialist le 2 nov. 2023
Hi Meghan,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel, its convenience and of course its cleanliness. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist
10/10 Excellent
Marcus
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marcus
Séjour de 1 nuit en octobre 2023
Réponse de Oniel Rediresponse Specialist le 2 nov. 2023
Hi Marcus,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist
10/10 Excellent
Marcus
20 oct. 2023
Marcus
Séjour de 1 nuit en octobre 2023
Réponse de Olivia RediResponse Specialist le 18 nov. 2023
Thank you, Marcus, for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
8/10 Bien
Bob
28 sept. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bob
Séjour de 1 nuit en septembre 2023
8/10 Bien
Tecorlia
18 sept. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Tecorlia
Séjour de 1 nuit en septembre 2023
4/10 Médiocre
Luis
Voyage en couple
17 sept. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Luis
Séjour de 2 nuits en septembre 2023
8/10 Bien
Efrem
26 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Efrem
Réponse de Olivia RediResponse Specialist le 18 nov. 2023
Thank you, Efrem, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found our staff to be nice and kind. At Red Roof, we hope to continue to provide great experiences for you.Thank you again for sharing your experience with us. We would love to see you again at any one of our Red Roof locations. Sincerely, OliviaRed Roof Management RediResponse Specialist
6/10 Satisfaisant
Chris
Voyage d’affaires
25 mai 2023
Les points faibles : Personnel et service
Chris
Séjour de 3 nuits en mai 2023
Réponse de Olivia RediResponse Specialist le 18 nov. 2023
Hello Chris, I appreciate you sharing your feedback following your stay at the Red Roof Inn Atlanta Airport NE - Conley. I was saddened to read that your stay fell short of your expectations, due to the issues you highlighted. Please accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof's goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you. To uphold our company’s high standards, your comments will be reviewed by staff in an effort to ensure you experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist
6/10 Satisfaisant
David, Miami
Voyage d’affaires
20 avr. 2023
Les points forts : Personnel et service
David
Séjour de 1 nuit en avril 2023
Réponse de Olivia RediResponse Specialist le 18 nov. 2023
Thank you, David, for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
2/10 Horrible
Sonia
Voyage en famille, Voyage d’affaires
12 avr. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sonia
Séjour de 1 nuit en avril 2023
Réponse de Olivia RediResponse Specialist le 18 nov. 2023
Thank you, Sonia, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed your experience fell short due to the strong odor you encounter. Please accept our sincerest apologies for the impact this had on your stay and can assure you this this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you, so your comments will be reviewed by staff, in an effort to ensure you experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
4/10 Médiocre
Krystal
Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
10 avr. 2023
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Krystal
Séjour de 2 nuits en avril 2023
Réponse de Olivia RediResponse Specialist le 18 nov. 2023
Thank you, Krystal, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found your room to be clean and our staff was friendly and helpful, despite these distasteful situations you encountered during your recent visit. Please accept our apologies for the impact this had on your stay and can assure you that this is nowhere near the standard we strive to uphold. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you. To uphold our company’s high standards, your comments will be reviewed by staff, in an effort to ensure you experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
6/10 Satisfaisant
carlos
3 avr. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
carlos
Séjour de 1 nuit en avril 2023
Réponse de Olivia RediResponse Specialist le 18 nov. 2023
Thank you, Carlos, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am glad you found your bed sheets to be clean. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
8/10 Bien
Racquel
Voyage d’affaires
25 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Racquel
Séjour de 1 nuit en mars 2023
Réponse de Olivia RediResponse Specialist le 18 nov. 2023
Thank you, Racquel, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
4/10 Médiocre
Amber
Voyage en couple
24 mars 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Amber
Séjour de 2 nuits en mars 2023
8/10 Bien
Nicolee
21 mars 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nicolee
Séjour de 2 nuits en mars 2023
Réponse de Olivia RediResponse Specialist le 18 nov. 2023
Thank you Nicolee, for telling us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed your experience was less than ideal due to the dirty rag you found in the room and the stain you found on the pillow. Please accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you, so your comments will be reviewed y staff in an effort to ensure your experience is not repeated. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
4/10 Médiocre
Javier
21 mars 2023
Javier
Séjour de 1 nuit en mars 2023
Réponse de Olivia RediResponse Specialist le 20 oct. 2023
Hello Javier, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 2/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
2/10 Horrible
Shevy
13 mars 2023
Les points faibles : Équipements
Shevy
Séjour de 1 nuit en mars 2023
Réponse de Olivia RediResponse Specialist le 20 oct. 2023
Hello Shevy, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
8/10 Bien
Yvonne
12 mars 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Bad customer service
Yvonne
Séjour de 1 nuit en mars 2023
Réponse de Olivia RediResponse Specialist le 20 oct. 2023
Hello Yvonne, Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. Please accept our apologies for the rude attitude of our staff. To prevent this from happening again, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist
2/10 Horrible
Shalaila
12 mars 2023
Les points faibles : Personnel et service et équipements
Shalaila
Séjour de 1 nuit en mars 2023
Réponse de Olivia RediResponse Specialist le 20 oct. 2023
Hello Shalaila, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
6/10 Satisfaisant
Imad
11 mars 2023
Imad
Séjour de 1 nuit en mars 2023
8/10 Bien
Mauricia
Voyage en famille avec de jeunes enfants, Voyage en famille
7 mars 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mauricia
Séjour de 1 nuit en mars 2023
Réponse de Olivia RediResponse Specialist le 20 oct. 2023
Hello Mauricia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed you had a less than satisfactory experience. Please accept our apologies, as you indicated the price was high inside than online and all the other concerns that dampened your visit. To prevent this from happening again, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist
4/10 Médiocre
Yvonne
2 mars 2023
Les points faibles : Personnel et service
Yvonne
Séjour de 1 nuit en février 2023
Réponse de Olivia RediResponse Specialist le 20 oct. 2023
Hello Yvonne, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
8/10 Bien
Dwain
Voyage d’affaires
28 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dwain
Séjour de 2 nuits en février 2023
Réponse de Olivia RediResponse Specialist le 20 oct. 2023
Hello Dwain, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
10/10 Excellent
Mary
13 févr. 2023
Mary
Séjour de 1 nuit en février 2023
Réponse de Olivia RediResponse Specialist le 20 oct. 2023
Hello Mary, The staff at the Red Roof Inn Atlanta Airport NE - Conley and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
2/10 Horrible
KENNETH
8 févr. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KENNETH
Séjour de 1 nuit en février 2023
Réponse de Olivia RediResponse Specialist le 20 oct. 2023
Hello Kenneth,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed your experience was less than ideal due to the convenience of our location not being to your liking. Please accept our apologies for any inconvenience thus may have caused. To prevent this from happening again, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist
6/10 Satisfaisant
Chris
16 déc. 2022
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Chris
Réponse de Kerry-Lee RediResponse Specialist le 30 janv. 2024
Dear Chris,Thank you for your feedback following your recent stay at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY. I am happy to read that you were satisfied your stay. Guest comments are always welcomed at Red Roof as we focus on providing comfortable experiences.Thank you for your feedback. Sincerely,Red Roof Management