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Avis sur Quality Inn Atlanta Northlake

3 out of 5
Quality Inn Atlanta Northlake
2155 Ranchwood Dr NE, Atlanta, GA

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 261 avis sur 877." "
Note des voyageurs de 8 (Bien), d’après 325 avis sur 877." "
Note des voyageurs de 6 (Satisfaisant), d’après 159 avis sur 877." "
Note des voyageurs de 4 (Médiocre), d’après 67 avis sur 877." "
Note des voyageurs de 2 (Horrible), d’après 65 avis sur 877." "

7,8/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
1 chambre avec 2 lits doubles
Hôtel bien situé, proche de nombreuses commodités (transports, commerces, restaurants). Station de métro Chamblee à quelques minutes en voiture de l'hôtel, avec un parking relais gratuit et une liaison en métro vers le centre ville d'ATLANTA en 20min environ. Personnel agréable et professionnel. Hôtel en bon état, avec parking gratuit. Piscine extérieure en saison. Chambre propre, confortable, en bon état, spacieuse, avec literie confortable et wifi fonctionnel. Présence d'un frigo, d'un micro-ondes et d'une bouilloire/cafetière dans la chambre. Petit déjeuner copieux et varié (sucré/salé). Bon rapport qualité/prix.
Séjour de 3 nuits en février 2024
Réponse de Byron K. le 7 févr. 2024
Merci de nous avoir fait part de vos commentaires. Nous sommes heureus d’appredre que vous avez apprecie votre Sejour chez nous. C’est avec plaisir que nous nous assurons ques nos clients sont satisfaits. Nous esperons que bous reviendrez avec nous lors de votre prochaine visite a Atlanta

8/10 Bien

Thibault

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 nuits (chambre 1 très grand lit)
Hôtel bien situé, nombreuses options de shopping et de restauration accessibles à pied. Hôtel propre, bien entretenu. Personnel sympathique et professionnel, check-in rapide. Chambre propre, spacieuse, bien équipée (frigo...) avec literie confortable et bonne isolation (peu voir pas de bruits entendus pendant mon séjour). Petit déjeuner inclus convenable (un peu de salé serait appréciable). Wifi fonctionnel. Parking gratuit. Quartier sûr. Parking relais pour le métro (MARTA) accessible en voiture à quelques kilomètres si vous souhaitez partir visiter ATLANTA en métro. Merci au personnel d'avoir bien géré le fait que la machine à faire les clefs de chambres était en panne et qu'il leur a fallu se déplacer à chaque fois pour ouvrir les chambres aux clients avec leur pass. Très bon rapport qualité prix.
Séjour de 2 nuits en septembre 2023
Réponse de Byron K. le 23 sept. 2023
Merci pour vos commentaires. Nous sommes heureux que vous ayez appre'cie' votre se'jour avec nous. Je tiens a' m'excuser pour les problemes avec la serrure de la porte et les cles. Notre equipe est dediee a fournir un excellent service a nos clients. Nous esperons vous revoir bientot lors de votre prochaine visite a Atlanta.

8/10 Bien

Johanna , Guadeloupe

Les points forts : Propreté et personnel et service
Hôtel correct
Hôtel correct ,lits confortables mais chambre un peu juste pour 2 personnes avec 2 lits doubles. Petit déjeuner limite, que des gaufres en aliments chauds.
Réponse de Kal le 18 avr. 2015
Nous vous remercons pour votre response. Nous avons grandes chambres a la troisieme etats. Merci

8/10 Bien

Serge, Lyon FRANCE

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Tout à proximité!
A proximité immédiate d'un Mall et de plus d'une vaste zone commerciale dont un cinéma.

6/10 Satisfaisant

Voyageur vérifié

Réponse de Kal le 1 févr. 2014
Dear Anonymous: Thank you for staying at the Quality Inn Northlake. We hope that you will consider us again on a future trip to Atlanta. Nous vous remercons La Direction

10/10 Excellent

Deborah, Greenville

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean for the Great Price!
Séjour de 4 nuits en mai 2024
Réponse de Byron K. le 20 mai 2024
Deborah, Thank you for sharing your feedback with us. We are happy you enjoyed your time with us. We appreciate the comments from our guests as they tell us what we are doing right and how we can improve. We hope to see you soon on your next visit to Atlanta.

10/10 Excellent

Kermit

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and well maintained.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Kermit,Thank you for your fantastic review! We're thrilled to hear that you found our hotel very clean and well maintained during your stay. Providing a comfortable and welcoming environment is our top priority, and we're delighted that we could meet your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful stay.Sincerely,Hotel Manager

8/10 Bien

Teresa M

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Good place to stay. Good service.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 4 mai 2024
Dear Teresa,Thank you for your review and 4 out of 5 rating on Expedia! We're delighted to hear that you had a good experience with us and found our service to be satisfactory. If there are any specific areas where we can further enhance your experience and earn that extra star next time, please let us know. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

4/10 Médiocre

Sydnie Victoria

Les points forts : Personnel et service
Séjour de 3 nuits en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Dear Guest,We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve, we'd appreciate any feedback you could provide. Our goal is to ensure all guests have a comfortable stay, and we hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager

10/10 Excellent

Edward

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love it
Séjour de 6 nuits en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Edward,Thank you for your wonderful rating and positive feedback about your experience with us. We're delighted to hear that you loved your stay at our hotel. Your satisfaction is our top priority, and we're glad that we could provide you with a memorable experience.We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

8/10 Bien

Traci

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thanks for making it a pleasant stay.
Séjour de 4 nuits en avril 2024
Réponse de Hotel Manager le 20 avr. 2024
Dear Traci,You're very welcome! We're pleased to hear that you had a pleasant stay with us. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

2/10 Horrible

Tamara

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
When we checked in we had to switch to 3 different rooms before it was suitable. The outside rooms were dirty and nasty. The tv didn’t work and the room door didn’t close unless you pushed it alway closed. The last room they gave us was okay and bigger. The tv didn’t have internet connection for a day so we were unable to watch tv when we got back to the room.
Séjour de 4 nuits en avril 2024
Réponse de Hotel Manager le 18 avr. 2024
Dear Tamara,We apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with the initial rooms, including cleanliness and maintenance issues with the TV and door. Your feedback helps us improve, and we're glad the last room provided was more suitable. We apologize for the TV's temporary lack of internet connection and any inconvenience it caused. We appreciate your feedback and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager

8/10 Bien

Robert

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 4 mai 2024
Dear Robert,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience during your stay. If there's anything specific you'd like to share or if there are areas where we can improve to earn that extra star next time, please feel free to let us know. We value your input and look forward to welcoming you back for an even better stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Quoc

Voyage d’affaires
Les points forts : Équipements
Ok
Séjour de 1 nuit en avril 2024
Réponse de Byron K. le 10 avr. 2024
Thank you for sharing your feedback with us. We are happy you enjoyed your stay with us. We take pride in providing excellent service to our guests. We appreciate you acknowledging our efforts. We hope to see you again on your next visit to Atlanta.

10/10 Excellent

Kroma, Arlington

Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 10 avr. 2024
Dear Kroma,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel & staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Regards, Hotel Manager

6/10 Satisfaisant

Jennifer

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The pool was absolutely filthy and we weren’t able to use it and it’s apart of the amenities . The Wi-Fi lagged alottt.
Séjour de 8 nuits en mars 2024
Réponse de Byron K. le 7 avr. 2024
Thank you for sharing your comments with us. We apologize for any inconvenience you had during your stay. Our pool is open seasonally. During your visit our pool was closed. We open our pool in May and close it in September. As far as the WiFi issue, we will have our IT team to investigate and determine if any issues exists and resolve them. We appreciate your feedback. Thank you for your business.

2/10 Horrible

Bilal

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 6 avr. 2024
Dear Bilal,We're deeply sorry to hear about your disappointing experience. Please know that we take your feedback seriously and will investigate the issues you encountered to make improvements. We apologize for any inconvenience caused and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property well taken care of
Séjour de 1 nuit en mars 2024
Réponse de Byron K. le 25 mars 2024
We are pleased you enjoyed your stay with us. The comments from our guests are important to us. They let us know what we are doing right, and how we can improve. Our team is dedicated to provide the absolute best service to our guest. We hope to see you again soon on your next visit to Atlanta.

6/10 Satisfaisant

Shonda

Les points forts : Propreté
My room was outdated but cleaned. I preferred to be in the inside of the hotel but I was placed in an outside room because it was what you get for $100
Séjour de 1 nuit en mars 2024
Réponse de Byron K. le 20 mars 2024
We appreciate the comments from our guests. Thank you for choosing Quality Inn Northlake. We know you have many options for your lodging needs and are happy you selected us. Your comments are important to us. They tell us what we are doing right, what we are doing wrong, and how we can improve. Your willingness to share your feedback is greatly appreciated.

2/10 Horrible

Courtney

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms were dirty. We probably had the previous guess dirty clothes in the room. The rooms smell like cigarettes smoke. The hotel was disgusting. My family and I had to book this hotel at the last moment for a funeral. Never again!
Séjour de 2 nuits en mars 2024
Réponse de Byron K. le 18 mars 2024
Thank you for sharing your comments. We apologize for any inconvenience you had during your stay. I have shared your comments with our staff and will use it to improve the quality of service we provide. Thank you again and we appreciate your business.

8/10 Bien

Xiaojie

Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Xiaojie,Thank you for sharing your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall during your stay. If there are any specific areas where we can improve and earn that perfect 5 next time, please let us know. Your satisfaction is important to us, and we look forward to hosting you again in the future.Sincerely,Hotel Manager

8/10 Bien

Janet, Union

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Byron K. le 11 mars 2024
Thank you for sharing your feedback with us. We are happy you enjoyed your stay with us. We pride ourselves in providing excellent service to our guests. We hope to see you again soon on your next visit to Atlanta.

2/10 Horrible

Asha, Winston Salem

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There were bugs on the table and washed towels had hair stuck to it on both days.
Séjour de 2 nuits en février 2024
Réponse de Byron K. le 21 févr. 2024
Thank you for taking the time to respond to our survey. Did you share your issues and concerns with the front desk? If so, what did we do? It is important we provide excellent service to our guests during their stay to ensure great customer service is offered. I have shared your comments with our staff and will use them to improve the quality of service we provide.

4/10 Médiocre

Richmond

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Rooms smell like smoke
Séjour de 2 nuits en février 2024
Réponse de Byron K. le 21 févr. 2024
We appreciate the feedback from our guests. Did you share you concerns with the front desk? If so, what did we do? Your feedback is important to us. It tells us what we are doing right, and how we can improve. Your willingness to share your feedback is appreciated.

2/10 Horrible

Ronisha

Séjour de 1 nuit en février 2024
Réponse de Byron K. le 21 févr. 2024
Thank you for sharing your feedback with us. We are sorry you did not enjoy your stay. Our team is dedicated to provide excellent service to our guests. If you experienced any inconvenience during your stay, did you let the front desk know? If so, what did we do? We hope you will give us another opportunity to show you the kind of service you expect from Quality Inn. I have shared you comments with our staff and will use them to improve the quality of service we provide.

6/10 Satisfaisant

John

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Byron K. le 8 févr. 2024
Thank you for your comments. We are happy you enjoyed your stay. Will you tell me what we could have done to get a 5 on this survey? We welcome the comments from our guests. They tell us how we can improve and what we are doing right. Your willingness to share your experience is appreciated.

8/10 Bien

Steven

Séjour de 1 nuit en février 2024
Réponse de Byron K. le 20 mars 2024
We are happy you enjoyed your stay with us. We thank you for sharing your feedback. We value to comments from our guests. They help us to constantly provide excellent service to our guests. We thank you for your business and look forward to seeing you on your next visit to Atlanta.

10/10 Excellent

David

Les points forts : Propreté et personnel et service
Property is old and needs renovation.
Séjour de 1 nuit en janvier 2024
Réponse de Byron K. le 31 janv. 2024
Thank you for sharing your comments. We are happy you enjoyed your stay with us. We strive to provide excellent service to our guests. We hope you will visit us again on your next visit to Atlanta.

2/10 Horrible

Ombo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Byron K. le 18 janv. 2024
We thank you for your feedback. We hope you will consider staying with us again so we can show you the excellent service we provide.

6/10 Satisfaisant

Eugene

Voyage en couple
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de Byron K. le 18 janv. 2024
Thank you for sharing your feedback. We are happy you enjoyed your stay and look forward to your return on your next visit to Atlanta.

8/10 Bien

Weng Mun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Byron K. le 10 janv. 2024
Thank you for sharing your feedback. We are happy you enjoyed your stay. We hope to see you soon on your next visit to Atlanta.

8/10 Bien

Angel

Séjour de 1 nuit en décembre 2023
Réponse de Byron K. le 3 janv. 2024
Thank you for sharing your feedback with us. We are happy you enjoyed your stay. We appreciate you business and look forward to seeing you again soon on your next visit to Atlanta.

10/10 Excellent

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean
It's always clean and the price is very reasonable. I stay there every time I'm in Atlanta.
Séjour de 2 nuits en décembre 2023
Réponse de Byron K. le 31 déc. 2023
Thank you so much Tracy for your kind words. We appreciate the loyalty from our guests. Happy Holidays and Happy New Year! We hope to see you again in 2024!

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasantly Surprised
We did not know this was a motel when we booked it around an hour before we arrived in the area via an iPhone app, and we were skeptical. Even though we were on the ground floor with a front parking lot door, located inside 285 in Atlanta, it was perfectly fine. Clean. Quiet. (Yes, it really was quiet!) The fridge and tv worked. The AC/heat worked. All lights worked and had lightbulbs. All locks worked. Pillows were great. And a king-sized bed. No visible untended damage in the room. Starbucks and other restaurants are on the same block. A mall, a Target, a movie theater, and two grocery stores are nearby. Very convenient. Close to 285 and 85. Fast and kind check-in guy. In less than five minutes, and we were in our room. Was less than $100 for the night! And a free breakfast! Very surprising for the Friday before Christmas. We travel a ton, and some much, much more expensive (luxury) hotels in and around Atlanta have frequently had non-working fridges, wet carpet, loud hallways, terrible check-in, peeling wallpaper, stained bedding, bad parking, etc. Not sure if we lucked out or what, but it was a really good deal. No complaints whatsoever. Would stay here again.
Séjour de 1 nuit en décembre 2023
Réponse de Byron K. le 31 déc. 2023
Thank you for sharing your comments with us. We are happy you enjoyed your stay. Our team works hard to provide excellent service to our guests. We hope to see you again on your next visit to Atlanta.

10/10 Excellent

Laura

Séjour de 1 nuit en décembre 2023
Réponse de Byron K. le 20 déc. 2023
Thank you for your feedback. It is our pleasure to make your stay comfortable and enjoyable. We hope to see you soon on your next visit to Atlanta.

4/10 Médiocre

Dave

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Friendly staff for a worn out location at
Very friendly and helpful staff. Very worn and beaten down rooms. Room lock had to be replaced which added 30 minutes to the end of an already long night (very helpful staff to correct the issue but not a welcome situation). Worst of all, I observed several bugs in my room even though the surfaces appeared to be clean
Séjour de 3 nuits en décembre 2023
Réponse de Byron K. le 20 déc. 2023
We appreciate your feedback. We apologize for any inconvenience you experienced during your stay. We strive to provide excellent service to our guest. Please give us the opportunity to show you the kind of comfort you depend on from Quality Inn on your next visit to Atlanta.

10/10 Excellent

Brandy, Canoga Park

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was there for two nights. The staff were friendly during check-in and check-out. The facilities are older but clean and offer both privacy and a quiet place to sleep, as well as plenty of parking options. It felt safe, in large part thanks to an extremely heavy door. The heating and cooling worked great, and the beds were comfortable.
Séjour de 2 nuits en décembre 2023
Réponse de Byron K. le 20 déc. 2023
Thank you for sharing your feedback with us. We are happy you enjoyed your stay with us.We hope you will visit again on your next trip to Atlanta.

4/10 Médiocre

Muhammed

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nothing
Séjour de 3 nuits en novembre 2023
Réponse de Bob le 6 déc. 2023
Thank you very much for taking time to post the review.If you can specify the issue, we can correct to get 5 for 5.

10/10 Excellent

Brayan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Bob le 6 déc. 2023
Thank you very much for taking time to post review, I am sure our associates will be very happy to hear about your review.

2/10 Horrible

Adriana

Les points faibles : Infrastructures et conditions de l’hébergement
Strong cigarette smell inside and a putrid odor outside
Séjour de 3 nuits en novembre 2023
Réponse de Byron K. le 30 nov. 2023
Adriana. Thank you for sharing your comments with us. We apologize for any inconvenience you had during your stay. Our goal is to provide excellent service to all our guests. It is disappointing to learn you were unhappy. Your comment have been shared with our staff and we will use it to improve the service we provide. Thank you again for your feedback.

6/10 Satisfaisant

Tracy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I actually cancelled this trip,but it's a good place to stay. Very clean and reasonable price.
Séjour de 3 nuits en novembre 2023
Réponse de Byron K. le 30 nov. 2023
Tracy, thank you for your kind words. We pride ourselves in providing excellent service to all our guests. We hope to see you again soon on your next visit to Atlanta.

10/10 Excellent

Julian

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great night’s sleep
Perfect location. Front desk was very friendly and helpful. The room was immaculate and met all of our needs. Breakfast was good and the area was extremely clean.
Séjour de 1 nuit en novembre 2023
Réponse de Byron K. le 20 nov. 2023
Julian, thank you for sharing your feedback with us. We are pleased to learn you enjoyed your stay. Our team is dedicated to providing excellent service to our guests. We hope to see you again on your next visit to Atlanta.

10/10 Excellent

David F

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant experience in an easy to get to location off the Interstate at an excellent price.
Séjour de 1 nuit en novembre 2023
Réponse de Byron K. le 13 nov. 2023
David, thank you for sharing your feedback with us. We are happy you enjoyed your stay with us. It is our pleasure to make sure our guests are satisfied. We look forward to seeing you again soon on your next visit to Atlanta.

10/10 Excellent

kyung

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place and reasonable price.
Séjour de 1 nuit en novembre 2023
Réponse de Byron K. le 13 nov. 2023
Kyung, thank you for your kind words. Our team is dedicated to make sure our guests have an excellent experience. It is pleasing to learn you enjoyed your stay. We look forward to seeing you again soon.

8/10 Bien

Nia

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Byron K. le 9 nov. 2023
Thank you for sharing your feedback with us. We are pleased you enjoyed your stay. We work hard to provide excellent service to our guests. Thank you for taking time to let us know about your experience. We hope to see you again soon on your next visit to Atlanta.

10/10 Excellent

David

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was well managed. Room was clean and comfortable. Better than most places I've stayed at in this price range. I'd stay again.
Séjour de 1 nuit en octobre 2023
Réponse de Byron K. le 6 nov. 2023
We appreciate you giving us feedback on your stay with us. We are pleased you enjoyed your time at our facility. Our team is committed to providing excellent service to our guests. We hope to see you again soon on your next visit to Atlanta.

8/10 Bien

Tanesha

Séjour de 1 nuit en octobre 2023
Réponse de Byron K. le 1 nov. 2023
We appreciate your feedback. It is a pleasure to learn you were happy with your stay. It is our goal to provide excellent service to our guests. We hope you will visit us again on your next trip to Atlanta.

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en octobre 2023
Réponse de Byron K. le 18 nov. 2023
Ashley, thank you for sharing your feedback with us. We are happy you enjoyed your stay with us. We work hard to provide excellent service to our guests. We hope to see you soon on your next visit to Atlanta.

6/10 Satisfaisant

Kenda

Séjour de 1 nuit en octobre 2023
Réponse de Byron K. le 17 nov. 2023
Thank you for sharing your feedback with us. We are happy you enjoyed your stay and look forward to seeing you on your next visit to Atlanta.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
As soon as we opened the door to go inside to register the hotel lobby reeked of pot smell. I mentioned it to the front desk and she said it's always like that. Our room was the same way. It was very hard to breathe to say nothing about giving you a headache. Breakfast left a lot to be desired. Not sure about staying here again.
Séjour de 1 nuit en octobre 2023
Réponse de Byron K. le 30 oct. 2023
Thank you for sharing your feedback with us. It is disappointing to learn you were unhappy. We pride ourselves on providing excellent service to our guests. I have shared your comments with our team and will use them to improve the quality of service we provide. Again, thank you for your feedback.