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Avis sur Embassy Suites Atlanta - Kennesaw Town Center

3.5 out of 5
Embassy Suites Atlanta - Kennesaw Town Center
620 Chastain Road NW, Kennesaw, GA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 550 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 228 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 119 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 59 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 44 avis sur 1000." "

8,6/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Bonita, Martinez

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very nice and customer service oriented. The aura was pleasant and the rooms were comfortable. The front desk accompanied my requests and I totally will be back.
Séjour de 1 nuit en mai 2024
Réponse de Owner le 13 mai 2024
Bonita, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Tyrone

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Séjour de 2 nuits en avril 2024
Réponse de Owner le 6 mai 2024
Tyrone, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Dennis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel, staff was very polite
Séjour de 1 nuit en avril 2024
Réponse de Owner le 2 mai 2024
Dennis, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Tamara, Birmingham

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property inside and out! The front desk staff could have been slightly friendlier, but other than that, nice stay. The staff working the breakfast area was exceptional!
Séjour de 1 nuit en avril 2024
Réponse de Owner le 23 avr. 2024
Tamara, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Dionne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Owner le 17 avr. 2024
Dionne, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bien

Lisa

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly check in service , very fast and efficiently check out , buffet breakfast very good But for highend hotel using plastic cups at happy hour was a disappointment although bartender did supply me with a nice wine glass when asked overall experience very good
Séjour de 4 nuits en avril 2024
Réponse de Owner le 9 avr. 2024
Lisa, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Bien

david

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only issue outside or renovations going on is the coffee is terrible. It wasn’t the best embassy breakfast we have had.
Séjour de 3 nuits en avril 2024
Réponse de Owner le 5 avr. 2024
David, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excellent

Michael

Séjour de 1 nuit en avril 2024
Réponse de Owner le 23 avr. 2024
Michael, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No glass elevator. Under remodel/ construction but did not affect our stay.
Séjour de 1 nuit en avril 2024
Réponse de Owner le 3 avr. 2024
Karen, thank you very much for your feedback! We hope to serve you again in the future.

8/10 Bien

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was professional and friendly. Though an older decor it was clean. Bed comfortable. Complimentary breakfast quite good and staff keep it stocked well and clean. Convenient location.
Séjour de 1 nuit en mars 2024
Réponse de Owner le 1 avr. 2024
Lisa, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Cedric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Séjour de 2 nuits en mars 2024
Réponse de Owner le 25 mars 2024
Cedric, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff went above and beyond to make my stay comfortable. There were a few hiccups with my phone not working and Nextdoor neighbors that smoked, but overall my stay was great.
Séjour de 2 nuits en mars 2024
Réponse de Owner le 22 mars 2024
Anna, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Sylvia

Séjour de 1 nuit en mars 2024
Réponse de Owner le 8 avr. 2024
Sylvia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was needed at the hotel. Staff was wonderful.
Séjour de 2 nuits en mars 2024
Réponse de Owner le 4 mars 2024
Thomas, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Jason

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great location, staff not very friendly
Séjour de 1 nuit en février 2024
Réponse de Owner le 23 févr. 2024
Jason, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. Please feel free to reach out to us if you want to discuss this further. We hope for the opportunity to host you again soon and deliver a more positive experience.

8/10 Bien

Jennifer, CINCINNATI

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Owner le 22 févr. 2024
Jennifer, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Owner le 21 févr. 2024
Ashley, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bien

Jason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are nicely decorated. The decor in the lobby is also very beautiful. The shower could’ve been hotter.
Séjour de 2 nuits en février 2024
Réponse de Owner le 19 févr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 Satisfaisant

Amanda

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
We arrived later than planned, around 7:30 pm We had been driving for 9 hour. The gentleman at the desk was very unfriendly, bordering on rude We had to drive around the building for 20 minutes waiting for someone to vacate a parking spot. There was absolutely no where to park. It would have been nice if we would have been informed of alternative parking lots?? If there are any, but after the check in we didn’t want to go back and ask. The room was very nice and spacious for our family of five.
Séjour de 1 nuit en février 2024
Réponse de Owner le 19 févr. 2024
Amanda, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excellent

Euphrosyne

Séjour de 1 nuit en février 2024
Réponse de Owner le 19 févr. 2024
Euphrosyne, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Owner le 20 févr. 2024
Michael, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service. Rooms are great. Clean. No concerns
Séjour de 1 nuit en février 2024
Réponse de Owner le 12 févr. 2024
Jason, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Satisfaisant

Brady

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I plan to call Hilton directly. The room felt dingy and gross. There was rust on the light fixtures, marks all over the doors and walls, etc. I realize it’s old but it looked very run down and unkempt.
Séjour de 2 nuits en février 2024
Réponse de Owner le 12 févr. 2024
Thank you for taking the time to share your feedback about your recent stay, Brady. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 Excellent

LaTasha

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Enjoyed my stay clean rooms
Séjour de 1 nuit en février 2024
Réponse de Owner le 5 févr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Antoinette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed at this hotel several times in the past. We tried to stay at another hotel the day before in order to save $, but were very disappointed and ended up booking embassy suites for our last night in kennesaw. We will only stay at embassy suites from here on in when visiting our children that go to Emory and kennesaw state.
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 5 févr. 2024
Antoinette, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, nice decor, fancy environment. Complimentary breakfast and drinks.
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 30 janv. 2024
Andrea, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 29 janv. 2024
Thank you for taking the time to review us. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Collins

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 5 févr. 2024
Collins, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Owner le 29 janv. 2024
James, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 29 janv. 2024
Alexandra, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Jeffrey

Séjour de 1 nuit en janvier 2024
Réponse de Owner le 22 mars 2024
Jeffrey, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Angelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Owner le 29 janv. 2024
Angelle, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property, free parking and great breakfast
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 25 janv. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bien

Katrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I asked to not be near elevator and ice machine and he put me in a room directly across from ice machine
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 26 janv. 2024
Katrina, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excellent

Jarious

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 23 janv. 2024
Jarious. we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Médiocre

tara

Voyage en famille
Séjour de 4 nuits en janvier 2024
Réponse de Owner le 22 janv. 2024
Thank you for taking the time to review us, Tara. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Shawna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel! So quiet and clean! Staff at front desk were wonderful!
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 15 janv. 2024
Shawna, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Satisfaisant

Brandon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Owner le 12 janv. 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

jazzman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Best You Can Ask For!!
Everything was perfect!!! They even let us check in a few minutes early. This me and my fiancé 2nd time staying here, I’m sure this will be our place to stay. Everything is within a few minutes of driving distance.
Séjour de 2 nuits en janvier 2024
Réponse de Owner le 10 janv. 2024
Jazzman, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome stay
I had a great stay, clean room, great location, awesome breakfast and the staff was very friendly.
Séjour de 3 nuits en janvier 2024
Réponse de Owner le 8 janv. 2024
James, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 8 janv. 2024
Stephen, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Satisfaisant

Sandra

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Good but needs improvement.
The person at check in was great. I called the hotel approx. 2 weeks prior to arriving to ensure they used hypo allergic bedding. They did not do this prior to us arriving. 😔 Housekeeping was called and the left all the new bedding and pillows in room for us to change the bedding. Hair was found around base of toilets that wasn’t ours. They need better cleaners.
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 8 janv. 2024
Sandra, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

6/10 Satisfaisant

Linda

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Owner le 8 janv. 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Ryan

Séjour de 1 nuit en janvier 2024
Réponse de Owner le 8 janv. 2024
Ryan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Gregory

Séjour de 1 nuit en janvier 2024
Réponse de Owner le 23 janv. 2024
Gregory, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Scott

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay at the Embassy Suites. The room was spacious, clean and quiet. The bathroom could use a face lift. The breakfast was fantastic. We will be staying there again if the need arises.
Séjour de 5 nuits en décembre 2023
Réponse de Owner le 1 janv. 2024
Scott, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

2/10 Horrible

Eric, Kennesaw

Séjour de 1 nuit en décembre 2023
Réponse de Owner le 22 janv. 2024
Thank you for taking the time to review us, Eric. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Owner le 1 janv. 2024
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Alexus

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property
Séjour de 1 nuit en décembre 2023
Réponse de Owner le 1 janv. 2024
Alexus, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Victoria

Séjour de 5 nuits en décembre 2023
Réponse de Owner le 31 déc. 2023
Victoria, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.