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Avis sur DoubleTree by Hilton Atlanta - Alpharetta

4 out of 5
DoubleTree by Hilton Atlanta - Alpharetta
2925 Jordan Court, Alpharetta, GA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 459 avis sur 832." "
Note des voyageurs de 8 (Bien), d’après 222 avis sur 832." "
Note des voyageurs de 6 (Satisfaisant), d’après 81 avis sur 832." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 832." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 832." "

9,0/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

robert

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Rien en particukier

10/10 Excellent

Phenix974, Québec

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Personnel très gentil et attentionné. Joli hôtel, chambre pas très grande mais très agréable. Literie très confortable, mais pas king site, malheureusement. Bon internet mais on doit toujours se reconnecter, dommage. Très bonne situation de l’hotel À proximité des commerces et restaurants.
Séjour de 3 nuits en juillet 2019
Réponse de General Manager le 31 juil. 2019
Thank you for being our guest at DoubleTree by Hilton Hotel Atlanta-Alpharetta. It is delightful to know you were impressed with our courteous associates and are glad that our ideal location with easy access to the many shopping and dining worked well for you. We also appreciate you highlighting our well-kept rooms and newly renovated property. We value your constructive comments and look forward to your next visit. Gary Carney, General Manager

8/10 Bien

Dorian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2018
Réponse de General Manager le 15 mars 2018
Dorian, thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope DoubleTree by Hilton Hotel Atlanta-Alpharetta. will be your first choice every time you visit this area. Gary Carney, General Manager

10/10 Excellent

Laqueeta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very accommodating and the hotel clerk once I arrived had a very pleasant attitude. Very welcoming!
Séjour de 2 nuits en avril 2024

8/10 Bien

Éanna, Brighton

Les points forts : Propreté
Séjour de 4 nuits en avril 2024

8/10 Bien

Kelsey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel. Rooms were comfortable and up to date. No complaints at all aside from get the cookies when you can. They seem to run out😂
Séjour de 2 nuits en mars 2024

10/10 Excellent

Alexandra

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A perfect staycation for an event. The staff was beyond fantastic and loved all the little details.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Camise

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service was excellent and very clean. Nice area as well.
Séjour de 3 nuits en février 2024

10/10 Excellent

Ryan

Voyage en famille, Voyage en groupe, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome!
Séjour de 2 nuits en février 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

4/10 Médiocre

Aaron

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Found a ball of hair on the floor of our room. Also spotted a few ants in the room. House keeping gave us a bath cloth with red stains on it which was mind blowing. Only positive from this hotel is the kind lady (Diane at the desk) & the hotel’s closeness to essential stores.
Séjour de 1 nuit en février 2024

10/10 Excellent

Dominick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
From warm welcome by Michael at the front desk, to smooth and easy checkout, we had a great experience.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Michael Ali, Port St Lucie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our 3rd stay in 2023 excellent staff nice room and great location. Above all make sure you include breakfast in your room because it is awesome.
Séjour de 5 nuits en novembre 2023

10/10 Excellent

Timothy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved it
Everything was great, the receptionist was very polite and friendly, room was very clean and comfortable. Parking was great also.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Benae

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

8/10 Bien

Soyoung

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

8/10 Bien

Crystal

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay
Excellent place to stay. Only downfall is the pocket door to the bathroom. Ours was hard to move out of the pocket. The staff was very friendly. That means a lot.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

DAVID M

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The property was nice but if you ever get room 114 don't expect to get a good night's sleep, because it's located next to the kitchen and they make no effort to keep quiet and start their food prep at like between 4 and 5 in the morning and you can forget sleep after that. All the front desk had to say was " Sorry, have a nice day". Worst hotel stay ever.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Manisha

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Peter

Séjour de 1 nuit en décembre 2023

10/10 Excellent

PETER

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Clyde

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good property
This was a quick overnight for a couple business meetings. I don't travel like I used to, but I typically prefer Hilton products. This was a well run hotel with pleasant staff and good facilities.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

alicia

Séjour de 1 nuit en novembre 2023

10/10 Excellent

GAYLE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ms. Dianne is a jewel. Even though I was unable to check in early, her personality was warm and friendly. She was welcoming and accommodating every step of the way. Even though I had to wait, she provided me with water, the warm chocolate chip cookie and smile. She was very apologetic, and sometimes those are the words that you need to hear. I was extremely tired but I was willing to wait because of her care, comfort, and concern for me during my stay.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Ivy

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Cherrie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Tiffany

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding service
The service from the staff was amazing. Dianne always go above and beyond when I stay. I wish there was better lighting in the room. Room was very clean and bed was very comfortable.
Séjour de 2 nuits en novembre 2023
Réponse de DT Alpharetta le 11 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

6/10 Satisfaisant

Kara

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Shower pressure was terrible. Couldn’t even rinse the shampoo from my hair. Did not put extra toilet paper in Bathroom and had to get a roll from the front desk. No free breakfast. Charging $17 for a hotel breakfast with sub par food is ridiculous.
Séjour de 2 nuits en novembre 2023
Réponse de DT Alpharetta le 11 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

10/10 Excellent

Jamarco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My stay was great all the way around will definitely book again!
Séjour de 1 nuit en novembre 2023
Réponse de DT Alpharetta le 11 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

6/10 Satisfaisant

Charlisa

Voyage en groupe
Les points faibles : Propreté, personnel et service, confort de la chambre
I won’t be back….
We arrived at the hotel at 2am so we were exhausted and ready to go to bed. When we entered, the male employee was talking on his phone, which is not a huge issue but apparently it caused him to make a mistake! We were given the wrong room number and of course the card was not working to the room. The other person that was inside of the room was upset and I don’t blame them. When we informed the front desk about the mistake he immediately got an attitude as if we were in the wrong. Stay off the phone and you wouldn’t have trouble mixing up room numbers! We were beyond irritated because we were put in an unsafe situation.
Séjour de 1 nuit en octobre 2023
Réponse de DT Alpharetta le 11 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

8/10 Bien

Fabio

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de DT Alpharetta le 11 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

10/10 Excellent

Chris

Séjour de 2 nuits en octobre 2023
Réponse de DT Alpharetta le 11 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de DT Alpharetta le 11 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de DT Alpharetta le 11 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de DT Alpharetta le 24 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience. WE HOPE TO WELCOME YOU BACK SOON!

8/10 Bien

Lauren

Voyage en couple
Les points forts : Propreté et personnel et service
Our biggest problem was with Expedia. We booked that hotel 45 minutes before checking in. When we arrived we were told that particular type of room was overbooked. I have worked in hotels and get the system. This was not a failure for Hilton, it was a failure for Expedia.
Séjour de 1 nuit en octobre 2023
Réponse de DT Alpharetta le 9 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

10/10 Excellent

Anissia

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de DT Alpharetta le 9 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

10/10 Excellent

Manuel

Séjour de 1 nuit en octobre 2023
Réponse de DT Alpharetta le 24 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience. WE HOPE TO WELCOME YOU BACK SOON!

10/10 Excellent

Mark henry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de DT Alpharetta le 9 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

10/10 Excellent

Jairo, Reidsville

Séjour de 1 nuit en septembre 2023
Réponse de DT Alpharetta le 11 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

8/10 Bien

Jillian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de DT Alpharetta le 9 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

2/10 Horrible

Jarrell

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Overall score: F
For the price, i was expecting more than a slightly better motel 6. The room, 312 was dirty. The tv didn't work. The floors in the hallway were slanted. The bed was so uncomfortable that my wife couldn't sleep. The check in was good. The person was very nice an professional. But this was a bad stay.
Séjour de 1 nuit en septembre 2023
Réponse de DT Alpharetta le 9 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

10/10 Excellent

Theresa

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable
Nice hotel at a good price
Séjour de 1 nuit en septembre 2023
Réponse de DT Alpharetta le 13 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

10/10 Excellent

Moses

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de DT Alpharetta le 13 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

6/10 Satisfaisant

Nayankumar

Les points forts : Propreté
Check in front desk person did not have smile or appreciated us being here and did not give warm welcome.
Séjour de 1 nuit en septembre 2023
Réponse de DT Alpharetta le 13 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

8/10 Bien

Mary Jo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I would rather the handicap accessible rooms be reserved for those who need them. There was no extra chair in the room except for the desk chair. Dianne at check in was very friendly
Séjour de 1 nuit en août 2023
Réponse de DT Alpharetta le 25 août 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback; your comments will help us as we continually work to improve our guest experience.

8/10 Bien

Mario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I really like everything except is not included breakfast
Séjour de 1 nuit en août 2023
Réponse de DT Alpharetta le 9 août 2023
Thank you for taking the time to share your experience about your recent stay at our hotel, you are one of our most valued guests. We sincerely appreciate your feedback, and we are elated to know we exceed your expectations. Your comments will help us as we continually work to improve our guest experience.