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Avis sur Urban Frame Plaka

3 out of 5
Urban Frame Plaka
NIKIS, 40, Athens, Attica

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 162 avis sur 251." "
Note des voyageurs de 8 (Bien), d’après 62 avis sur 251." "
Note des voyageurs de 6 (Satisfaisant), d’après 19 avis sur 251." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 251." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 251." "

9,6/10

Propreté

9,6/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, great staff .Perfect.
Séjour de 3 nuits en avril 2024
Réponse de Urban Frame Team le 12 mai 2024
Dear Marie,Thank you for your kind review. We are glad that you enjoyed your stay here. We will be pleased to welcome you back again. Kind regards,Urban Frame Team

8/10 Bien

Rosalie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Excellent hotel à distance de marche de la station Syntagma. Bien entretenu, personnels chaleureux. Seul bémol: les fenêtres ne sont pas bien insonorisés donc la collecte des déchets à 5:45 a été entendue! Amenez des bouchons.
Séjour de 2 nuits en septembre 2023
Réponse de Urban Frame Team le 22 avr. 2024
Dear Rosalie,Thank you for your kind review. We are glad that you enjoyed your holidays in our hotel. We took all comments of our guests very seriously to improve our services. We will be pleased to welcome you back in the future.Kind regards,Urban Frame Team

10/10 Excellent

bruno

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Parfait petit hôtel parfaitement situé à 10 minutes du centre-ville et de l’acropole. Pas mal de restaurants dans le quartier, c’est une excellente adresse.
Séjour de 1 nuit en mai 2022
Réponse de Carmen le 12 mai 2022
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Urban frame hôtel
Tres bon sejour athenes, hotel tres sympathique et moderne, par contre la chambre réservée (double superieur avec balcon vue sur ville) est tres petite 14m² alors que sur l'annonce elle etais annoncée pour 22m². Et pas de rangement pour vos affaires juste un portant avec quelques cintres. Attention au personnes qui on le sommeil leger le bloc de secour eclaire beaucoup trop la chambre la nuit (voir photo). Personnels de l'hôtel vraiment adorable avec de super conseils pour visiter la ville.
Séjour de 3 nuits en septembre 2020
Réponse de Urban Frame le 17 sept. 2020
Dear Guests, Thank you for your review. We are looking forward to welcoming you back.

10/10 Excellent

Alfonso, Paris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is really well located, everything is new and the staff is super friendly ! Definitely a great place to stay in Athens :)
Séjour de 2 nuits en juillet 2020
Réponse de Urban Frame le 2 août 2020
Dear Alfonso, Thank you very much for your beautiful review. We are looking forward to seeing you soon again!

10/10 Excellent

Alexandros

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2019
Réponse de Urban Frame le 20 déc. 2019
Dear Mr. Alexandros, Thank you for your review. We are looking forward to your next visit.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel très bien situé, à 5 minutes à pied de la place Syntigma et l'Acropole. Commerces et restaurants à proximité. La chambre est propre et bien entretenu. Il y a un espace penderie "ouverte" mais il manque un peu de rangement pour les autres vêtements. L'évier dans la salle de bain est placé trop près de l'étagère et c'est un peu compliqué de se laver le visage le matin : )
Séjour de 7 nuits en août 2019
Réponse de Urban Frame le 31 août 2019
Dear Guests, Thank you for your review. We are looking forward to your next visit in Athens.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent séjour
Hôtel très bien situé, personnel accueillant et qualifié. A recommander
Séjour de 4 nuits en juillet 2019
Réponse de Urban Frame le 17 août 2019
Dear Guests, Thank you for sharing your experience. We are looking forward to your next visit.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon hôtel petit déjeuner très bon accueil très bien
Séjour de 1 nuit en juillet 2019
Réponse de Hotel Manager le 3 août 2019
Dear beloved guest, We would like to thank you for your comment regarding your recent visit at Urban Frame Hotel! We are delighted to read such a pleasant feedback. Looking forward welcoming you again!! Kindest Regards, Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2019
Réponse de Urban Frame le 2 juil. 2019
Dear Guests, Thank you very much for your review. We are looking forward to having you back in the hotel.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019
Réponse de Urban Frame le 12 juin 2019
Dear Guest, Thank you very much for your review. We are looking forward to your next visit.

10/10 Excellent

Dominique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel très moderne dans le plaka
Hotel très récent, refait avec un beau design. Belles chambres, petit dej. avec choix OK - et un vrai café expresso :) . Personnel très sympa
Séjour de 2 nuits en juin 2019
Réponse de Urban Frame le 12 juin 2019
Dear Dominique, Thank you very much for your beautiful review. We are truly happy you enjoyed your time with us. We hope to see you again soon.

2/10 Horrible

Holly

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No A/C could not sleep. Asked to be moved to another room and they refused.
Séjour de 1 nuit en mai 2024

8/10 Bien

Geary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No washcloths for the shower
Séjour de 2 nuits en mai 2024

10/10 Excellent

rachel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean property located in central area. Local bars and restaurants close by. Easy 5-10 minute walk to metro Happy to stay again
Séjour de 1 nuit en mai 2024

10/10 Excellent

Randi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing!! The room was very nice. The hotel was very walkable to almost everything!! Perfect location. Highly recommend!!
Séjour de 3 nuits en mai 2024
Réponse de Urban Frame Team le 19 mai 2024
Dear Randi, Thank you for your kind & honest review. We are glad that you enjoyed your stay in our hotel. Your positive comments give us the strength to continue for the better and try to make our customers' stay as pleasant as possible. We will be pleased to host you again. Kind regards, Urban Frame Team

2/10 Horrible

Loucas

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Ok amenities however extremely noisy both inside the hotel and outside our room at night. Don’t stay here if you would like a good sleep.
Séjour de 1 nuit en mai 2024
Réponse de Urban Frame Team le 18 mai 2024
Dear Loukas,Thank you for your kind review. We are very sorry that we did not meet your expectations. We completely understand your dissatisfaction. Nevertheless, we thank you for taking the time to evaluate us and we hope to host you again at our hotel. Κind regards,Urban Frame Plaka Team

8/10 Bien

HIROSHI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Urban Frame Team le 19 mai 2024
Dear Hiroshi, Thank you for your kind & honest review. We are glad that you enjoyed your stay in our hotel. Your positive comments give us the strength to continue for the better and try to make our customers' stay as pleasant as possible. We will be pleased to host you again. Kind regards, Urban Frame Team

6/10 Satisfaisant

Wafa

Les points forts : Propreté et personnel et service
Staff were nice but I don't recommend this hotel if you can get one closer in the main area. Few things they offer a very thin quilt as a 'blanket', the shower is confusing, and the area could be better. The rooms are also very close to each other this was a noisy hotel.
Réponse de Urban Frame Team le 9 mai 2024
Dear Wafa,Thank you for kind review. We are glad that you enjoyed your stay here. We are very sorry that we did not meet 100%of your expectations. We hope to see you again. Kind regards,Urban Frame Team

8/10 Bien

Regina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was extremely accommodating and courteous. Location was close to historic sites and shopping.
Séjour de 2 nuits en mai 2024
Réponse de Urban Frame Team le 12 mai 2024
Dear Regina,Thank you for your kind review. We are glad that you enjoyed your stay here in Athens. Your review gives us strength to improve our services and make the holidays of our guests as comfortable as we can. We will be pleased to welcome you back in the future. Kind regards,Urban Frame Team

10/10 Excellent

Kirsten

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Excellent location and staff. Would definitely recommend this hotel for visitors to Athens as everything was in walking distance.
Séjour de 2 nuits en avril 2024
Réponse de Urban Frame Team le 12 mai 2024
Dear Kirsten,Thank you for your kind review. We are glad that you enjoyed your holidays in our hotel. Your positive comments give us strength to continue, we take all comments seriously in order to improve our services. Thank you very much for taking the time to rate us. We will be happy to host you again in our hotel. Kind regards,Urban Frame Team

10/10 Excellent

Thomas

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice small hotel in a perfect location for a city trip. You can explore the inner city by feet. I never had to use a public transport or taxi, except for travelling to the airport and the sea. The only thing I can complain is that the breakfast wasn‘t that plenty I wanted and there is only filtered coffee. Everything else was great
Séjour de 3 nuits en avril 2024
Réponse de Urban Frame Team le 12 mai 2024
Dear Thomas,Thank you for your kind & honest review. We are glad that you enjoyed your stay here. Your positive review motivates us to evolve for the better. We take all comments seriously to improve our services. We will be pleased to welcome you back. Kind regards,Urban Frame Team

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable bed. Very clean and modern. Excellent location.
Séjour de 1 nuit en avril 2024
Réponse de Urban Frame Team le 12 mai 2024
Dear Lisa,Thank you for your kind review. We are glad that you enjoyed your holidays here. Your positive review gives us strength to continue for the best and to offer to the customers as much as possible more restful holidays.We will be pleased to welcome you back. Kind regards,Urban Frame Team

10/10 Excellent

Cristina Cancho

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very kind team!!!
Séjour de 2 nuits en avril 2024
Réponse de Urban Frame Team le 25 avr. 2024
Dear Cristina Cancho,Thank you for your kind review. We are glad that you enjoyed your stay here. We will be pleased to welcome you back in the future.Kind regards,Urban Frame Team

10/10 Excellent

Rosina, Manitowoc

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful roof top acrópolis view on 6 floor room.
Séjour de 2 nuits en avril 2024
Réponse de Urban Frame Team le 21 avr. 2024
Dear Rosina,Thank you for your kind review. We are glad that you enjoyed your holidays in our hotel in Athens. We will be pleased to welcome you back in our hotel in the future.Kind regards,Urban Frame Team

10/10 Excellent

Frederik

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Die Lage des kleinen Hotels ist ein Traum. Es liegt mitten im Zentrum und dennoch relativ ruhig. Man kann locker alles zu Fuß ablaufen, Plaka ist nebenan, die Akropolis, Psyri... Wunderschön. Tolle Lokale in der gesamten Umgebung. Das Zimmer war klein, aber für uns völlig ausreichend. Es war sehr modern und ansprechend eingerichtet, wir haben uns sehr wohl dort gefühlt. Es ist genügend Ablagefläche vorhanden, obwohl es keinen richtigen Schrank gibt. Es gab auch Hausschuhe und einen Bademantel (auf Nachfrage), sowie täglich frisches Wasser und Kaffeekapseln. Das Frühstück ist wirklich nichts Besonderes, war für uns zum schnellen Start in den Tag aber ausreichend. Es ist eben ein kleines Hotel mit begrenzten Möglichkeiten. Etwas mehr Abwechslung wäre schön gewesen, z.B. beim Brot, Obst und bei den süßen Teilchen wäre das leicht umzusetzen. Der Rest war aber lecker und sogar der Saft war gut! Der Kaffee hat uns aber leider gar nicht geschmeckt (gechlortes Wasser!) Da haben wir lieber den Kaffee auf dem Zimmer getrunken.
Réponse de Urban Frame Team le 18 avr. 2024
Dear Frederik,Thank you for your kind review. We are glad that you enjoyed here in our hotel your holidays. We are glad that you enjoyed the location restaurants etc. We have a closet like an open way. Our breakfast is continental. We took all comments very seriously in order to improve our services. We will be pleased to welcome you back in our hotel again. Kind regards,Urban Frame Team.

10/10 Excellent

HIROSHI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
シンタグマ広場から近くで、空港からのバスも鉄道も便利でした。朝食も助かりました。スタッフの方もとてもフレンドリーでした♪小さなホテルでしたが、再びアテネに行ったら、利用したいと思います。
Séjour de 1 nuit en avril 2024
Réponse de Urban Frame Team le 18 avr. 2024
Dear Hiroshi,Thank you for your kind review. We are glad that you enjoyed your holidays in our hotel. We took all comments of our guests very seriously. We will be pleased to welcome you back in the future in our hotel.Kind regards,Urban Frame Team

10/10 Excellent

li

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk staff is very polite and helpful for us to call for Taxi to airport and get breakfast half hour early next morning to accommodate our schedule.
Séjour de 1 nuit en avril 2024
Réponse de Urban Frame Team le 11 avr. 2024
Dear Li, Thank you for your nice review. We are glad that you enjoyed your stay in our hotel. It will be our pleasure to welcome you again in the future.Kind regards, Urban Frame Team

8/10 Bien

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
really nice :)
Séjour de 3 nuits en mars 2024
Réponse de Urban Frame Team le 11 avr. 2024
Dear Jennifer,We are glad that you enjoyed your stay in our hotel. It will be our pleasure to welcome you again in the future. Kind regards, Urban Frame Team

10/10 Excellent

Maria S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Urban Frame Team le 11 avr. 2024
Dear MariaThank you for your nice review. We are glad that you enjoyed your stay in our hotel. It will be our pleasure to welcome you again in the future. Kind regards, Urban Frame Team

6/10 Satisfaisant

Abby

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very helpful. Place is very clean. No storage for clothes in the room. Limited elevator.
Séjour de 6 nuits en mars 2024
Réponse de Urban Frame Team le 12 avr. 2024
Dear Abby,Thank you for your kind review.Your feedback empowers us to work hard to keep our guests happy and also improve for the better.About the wardrobe there is space to store your clothes but the style and decoration are open wardrobes. Regarding the elevator, we completely understand the dissatisfaction that it is small in capacity, but our hotel is a small boutique hotel, so the elevator fits the hotel.We're sorry we didn't live up to 100% of your expectations, however we appreciate your feedback as it always helps us improve.We hope to see you again soon at our hotel.Kind regards,MariaUrban Frame Team

10/10 Excellent

Randy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 2 nuits en mars 2024
Réponse de Urban Frame Team le 12 avr. 2024
Dear Randy, Thank you for your kind review. We are very pleased we met your expectations. We hope to see you again soon in our hotel. Kind regards,MariaUrban Frame Team

6/10 Satisfaisant

andy

Voyage en famille avec de jeunes enfants
ok
Séjour de 3 nuits en mars 2024
Réponse de Urban Frame Team le 15 avr. 2024
Dear Andy,Thank you for your kind review. We took all our comments for our guests very seriously. It will be our pleasure to know what did not like you in our hotel, because we're sorry we didn't meet 100% of your expectations. All comments for our guests it will help us to improve our services. We will be pleased to welcome you back again in our hotel and we hope to see you again soon.Kind regards,Urban Frame Team

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If I had been able I would have given this hotel a 4.6. That wasn't possible and it was certainly better than a 4.0. As I said it wasn't perfect but the staff was nice. It has a good location, It was a newer facility and the rate was a bargain. I would definitely stay there again.
Séjour de 4 nuits en février 2024
Réponse de Urban Frame Team le 11 avr. 2024
Dear Richard,Thank you for your nice review. We are glad that you enjoyed your stay in our hotel. It will be our pleasure to welcome you again in the future. Kind regards,Urban Frame Team

10/10 Excellent

Elke

Perfect location. Clean and new hotel, friendly staff, nice modern rooms. Only two little wishes for improvement: There was only one large duvet for two people (two normal ones would have been better). And instead of toast every morning, we would have prefered fresh bread.
Séjour de 5 nuits en mars 2024
Réponse de Urban Frame Team le 11 avr. 2024
Dear Elke,Thank you for your nice review. We are glad that you enjoyed your stay in our hotel. It will be our pleasure to welcome you again in the future. Kind regards, Urban Frame Team

6/10 Satisfaisant

Saurabh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very small rooms and the hotel is located on a small road. Good location to the main town square. Breakfast is very average, and not refilled so you have to be quick in the morning
Séjour de 2 nuits en mars 2024
Réponse de Urban Frame Team le 15 avr. 2024
Dear Saurabh,Thank you for your kind review. We would like to inform you that when you choose a room category type you will find the centimetres listed. The breakfast is continental. We are sorry that we did not met 100% for your expectations.We took all comments for our guests very seriously in order to improve our services. We will be very pleased to welcome you back in our hotel.Kind regards,Urban Frame Team

10/10 Excellent

Ling

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Urban Frame Team le 28 févr. 2024
Dear Mr. Ling, Thank you for your nice review. We are glad that you enjoyed your stay in our hotel. It will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Team

10/10 Excellent

Kim

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Urban Frame Team le 28 févr. 2024
Dear Mr. Kim, Thank you for your nice review. We are glad that you enjoyed your stay in our hotel. It will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Team

6/10 Satisfaisant

LUIGI

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Urban Frame Team le 28 févr. 2024
Dear Mr. Luigi, Thank you for your nice review. We are glad that you enjoyed your stay in our hotel. It will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Team

10/10 Excellent

Noaman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
its so good i like this hotel and all of them are good and friendly
Séjour de 3 nuits en janvier 2024
Réponse de Urban Frame Plaka Team le 9 févr. 2024
Dear Noaman, thank you for your honest review. We are glad that you've enjoyed your stay in our hotel. Your comments will help us improve our services and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel

10/10 Excellent

María Dorys

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
La ubicación es perfecta, se llega a pie y en poco tiempo a todos los puntos de interés, el personal es excelente, siempre dispuestos a ayudar, la limpieza es perfecta, volvería siempre y la recomendación es absoluta.
Séjour de 4 nuits en janvier 2024
Réponse de Urban Frame Plaka Team le 9 févr. 2024
Dear Maria, thank you for your honest review. We are glad that you've enjoyed your stay in our hotel. Your comments will help us improve our services and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel

10/10 Excellent

Alberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Urban Frame Plaka Team le 28 janv. 2024
Dear Alberto, thank you for your honest review. We are glad that you've enjoyed your stay in our hotel. Your comments will help us improve our services and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel

10/10 Excellent

alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Urban Frame Plaka Team le 29 janv. 2024
Dear Alexandra, thank you for your honest review. We are glad that you've enjoyed your stay in our hotel. Your comments will help us improve our services and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel

10/10 Excellent

Louis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 3 nuits en janvier 2024
Réponse de Urban Frame Plaka Team le 27 janv. 2024
Dear Guest, thank you for your honest review. We are glad that you've enjoyed your stay in our hotel. Your comments will help us improve our services and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel

8/10 Bien

Sabahattin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Güzel ote
Şehrin merkezinde, sessiz sakin huzurlu bir otel. Standart yaşam. Kahvaltı normal. Görevliler ilgili
Séjour de 4 nuits en janvier 2024
Réponse de Urban Frame Plaka Team le 27 janv. 2024
Dear Guzel, thank you for your honest review. We are glad that you've enjoyed your stay in our hotel. Your comments will help us improve our services and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel

2/10 Horrible

Jorge

Lousy room and bad service.
Lousy room and bad service. Very expensive for what it is . I had a bad experience. I arrived at 12:30 and was told my room was not ready. They told me that they would call me by phone when the room was ready and they didn't. When I went to the hotel at night they gave me the room with a direct window to the concrete wall for my three day stay. I complained and they offered me a room with a window paying more. Finally, after half an hour of discussion, they gave me a room with a window of the same category. The safe did not work, there were no towels because they were in the laundry, the sheets were not changed in three days, the TV cuts off all the time, the breakfast is very bad (same dry bacon and reheated eggs all ) and for an espresso they charge you an extra 3 euros. unfortunate given the price of the room (90 euros/night).
Séjour de 3 nuits en décembre 2023
Réponse de Urban Frame Plaka Team le 10 janv. 2024
Dear Jorge, thank you for your honest review would like to inform you as it is stated on our website the official check-in time is at 15:00, but we told you in case the room room is available earlier we would call you. Unfortunately it is a busy season and we weren't able for that. Furthermore, you had booked this type of room, so that’s why we suggested an update, and since you did not want this option, 15 minutes later we offered the same type of room on a higher floor. Please note that upon your reservation you have the option of reading the information about the room and it was with no view from the beginning. Also, the safe was working with its key so we would like to ask you not to give false information. Your comments are appreciated and always help us improve our services and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel

8/10 Bien

TRIPTI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Urban Frame Plaka Team le 10 janv. 2024
Dear Guest, thank you for choosing our hotel during your stay in Athens. We are glad that you've enjoyed your stay in our hotel and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel

10/10 Excellent

Or

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel has a modern design with nice flooring and furniture. The staff are very nice and the reception is open 24h The location is very good You can reach all the touristy places quickly without any need in public transportation Just note that it is a bit noisy at night
Séjour de 1 nuit en novembre 2023
Réponse de Urban Frame Plaka Team le 10 janv. 2024
Dear Guest, thank you for choosing our hotel during your stay in Athens and for your kind words. We are glad that you've enjoyed your stay in our hotel and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel

6/10 Satisfaisant

manuela

Séjour de 2 nuits en novembre 2023
Réponse de Urban Frame Plaka Team le 10 janv. 2024
Dear Guest, thank you for choosing our hotel during your stay in Athens. We are glad that you've enjoyed your stay in our hotel and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel

8/10 Bien

MARCELA

Séjour de 2 nuits en août 2023
Réponse de Urban Frame Plaka Team le 10 janv. 2024
Dear Guest, thank you for choosing our hotel during your stay in Athens. We are glad that you've enjoyed your stay in our hotel and it will be our pleasure to welcome you back in the future. Kind regards, Urban Frame Plaka Hotel