Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage d’affaires
10 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de The Divani Caravel Team. le 10 nov. 2023
Dear Alexandre ,Thank you very much for your positive rating. We are delighted that you enjoyed your time with us and that you were happy with our facilities and services. We look forward to welcoming you back to our hotel in the near future.Yours sincerely,The Divani Caravel Team
8/10 Bien
michel, longueuil
Voyage d’affaires, Voyage en couple
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
michel
Séjour de 2 nuits en octobre 2023
Réponse de The Divani Caravel Team. le 30 oct. 2023
Dear michel,Thank you for selecting to stay at the Divani Caravel on your recent trip to Athens.It is always a pleasure to receive a great review such as yours.We thank you for the 5star rating and your comments and we look forward to welcoming you back to our hotel on your next visit to our city.Yours sincerely,
10/10 Excellent
Charles
20 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très bel hôtel 5 étoiles abordable
Charles
Séjour de 1 nuit en août 2023
Réponse de The Divani Caravel Team le 20 août 2023
Cher Charles,Merci d'avoir choisi le Divani Caravel pour vos vacances à Athènes et d'avoir partagé votre avis.Votre avis est important pour nous, c'est donc un réel plaisir d'apprendre que vous avez apprécié l'ambiance et la vue de notre piscine ainsi que la qualité du service reçu de notre personnel.Nous vous remercions encore pour votre recommandation et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel à l'avenir.Cordialement,
10/10 Excellent
Vanessa
Voyage en famille
4 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vanessa
Séjour de 1 nuit en août 2023
Réponse de The Divani Caravel team. le 4 août 2023
Dear Vanessa ,Thank for choosing Divani Caravel Hotel and for taking time to sent us your rating.We really hope to have the opportunity to welcome you back in the future.Till then have a great summer!Sincerely,The Divani Caravel Team.
2/10 Horrible
SALAMA
Voyage en couple
20 févr. 2023
Les points faibles : Équipements
SALAMA
Séjour de 3 nuits en février 2023
Réponse de The Divani Caravel team. le 20 févr. 2023
Dear SALAMA,we would like to thank you for your preference to our hotel. We are honored that you share your comment with us. All kind of comments are welcome and help us to continuously upgrade our services as well as for helping customers with any concerns that they may have. Regarding your comment about the operation of the swimming pool, allow me to inform you that, although the swimming pool is provided free of charge, there are time restrictions regarding its use. On our official website the pool is clearly indicated for its seasonal operation. It is our obligation to write it down. We do hope you will be able to use it at some time in the future.Kind regards,The Divani Caravel Team
6/10 Satisfaisant
Anais
Voyage en famille
19 août 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bof
Anais
Séjour de 3 nuits en août 2022
Réponse de The Divani Caravel team. le 21 août 2022
Dear Anais,We thank you for taking the time to post a review. As a 5* hotel chain we always value your input as it helps us improve our services and exceed your expectations. Regretfully, this time we failed to meet yours and we are really sorry for that. Your comments have been forwarded to the appropriate department. We would like to inform you that our hotel is constantly making renovations to be able to meet the needs of its customers.Once again, thank you for your comments, and we hope to welcome you back to our property soon.The Divani Caravel Team.
8/10 Bien
Michele
18 août 2022
Michele
Séjour de 1 nuit en août 2022
Réponse de The Divani Caravel team. le 21 août 2022
Dear Michele,we appreciate the excellent rating and we thank you very much. Looking forward to see you again soon.The Divani Caravel team
10/10 Excellent
Marc
18 août 2022
Marc
Séjour de 1 nuit en août 2022
Réponse de The Divani Caravel team. le 21 août 2022
Dear Marc ,Thank you very much for choosing Divani Caravel Hotel and your comments.It is always a pleasure to read positive comments and we will share your experiences and comments with the rest of the team.We hope we will have the chance to have you back soon.The team of the Divani Caravel Hotel.
6/10 Satisfaisant
wilson
Voyage en famille
16 août 2022
Les points faibles : Personnel et service
wilson
Séjour de 4 nuits en août 2022
Réponse de Alexandros Boulos - Duty Manager le 17 août 2022
Dear Wilson,
Thank you very much for choosing Divani Caravel Hotel and your comments.
We feel very sorry to read that your expectations from your visit were not met. All comments are well noted in order to improve the services of the Divani Caravel Hotel.
We hope that you will give us another chance to prove the real Divani Collection Hotels Hospitality during your next visit.
The team of the Divani Caravel Hotel.
8/10 Bien
Voyageur vérifié
1 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2021
8/10 Bien
Sylvain
24 août 2021
Sylvain
Séjour de 3 nuits en août 2021
10/10 Excellent
Alexandre
Voyage en famille
19 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A la Intercontinental ou Hilton
Alexandre
Séjour de 4 nuits en août 2021
10/10 Excellent
GEINDRE
Voyage en famille
12 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
séjour Athènes
GEINDRE
Séjour de 8 nuits en août 2021
10/10 Excellent
Emilie-Laye
17 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique
Emilie-Laye
Séjour de 2 nuits en juillet 2021
10/10 Excellent
Emilie-Laye
Voyage en famille
26 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emilie-Laye
Séjour de 1 nuit en octobre 2020
10/10 Excellent
David, France
Voyage d’affaires
5 oct. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en octobre 2020
10/10 Excellent
Voyageur vérifié
6 janv. 2020
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 3 nuits en décembre 2019
Réponse de Hotel Manager le 23 janv. 2020
Dear Guest,
We would like to thank you for taking the time to share with us your kind review. It will be our pleasure to welcome you again in our hotel.
Kind regards.
8/10 Bien
Voyageur vérifié
30 nov. 2019
Les points forts : Personnel et service et équipements
Voyageur vérifié
Séjour de 4 nuits en novembre 2019
Réponse de Hotel Manager le 23 janv. 2020
Dear Guest,
Thank you for taking the time to share with us your kind review. We look forward to welcoming you back to our hotel.
Kind regards.
10/10 Excellent
Alexandre
Voyage en famille
24 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacances à Athènes
Alexandre
Séjour de 5 nuits en octobre 2019
Réponse de Hotel Manager le 28 nov. 2019
Dear Alexandre,
We would like to thank you for choosing to stay in our hotel for your recent trip to Athens and for investing some time to share with us your comments. We are happy to hear your kind comments for our staff members as well as our facilities, services and our buffet breakfast. Your comments are highly appreciated and they will be share with the reception team. We look forward to welcoming you again in our hotel.
Kind regards.
8/10 Bien
Sebastien
Voyage d’affaires
26 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sebastien
Séjour de 1 nuit en septembre 2019
8/10 Bien
Voyageur vérifié
Voyage en famille
26 août 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 1 nuit en août 2019
10/10 Excellent
Voyageur vérifié
Voyage en groupe
20 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en août 2019
10/10 Excellent
Robert
19 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
Séjour de 3 nuits en avril 2019
Réponse de Hotel Manager le 21 mai 2019
Dear Robert,
thank you for your wonderful words.
As a 5 star hotel, Member of the Leading Hotels of the World, we strive to provide our guests, exceptional services and experiences.
We look forward to welcoming you back soon.
Kind regards.
10/10 Excellent
Voyageur vérifié
Voyage en couple
14 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en avril 2019
Réponse de Hotel Manager le 17 avr. 2019
Dear Guest, thank you for choosing Divani Caravel for your stay.
As a 5 star hotel, we constantly proceed to renovations and refurbishments, in order to improve the sound insulation of our rooms.
Will be our pleasure to welcome you back soon.
Kind regards.
10/10 Excellent
Erica, Paris
19 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Erica
Séjour de 3 nuits en novembre 2018
Réponse de Hotel Manager le 28 nov. 2018
Dear Erica,
thank you for choosing Divani Caravel for your stay and for taking some time to share your review.
We are delighted to read your exceptional review and we look forward to welcoming you back soon.
Kind regards.
10/10 Excellent
Hugo, Montréal.
9 nov. 2018
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hugo
Séjour de 1 nuit en novembre 2018
Réponse de Hotel Manager le 9 nov. 2018
Dear Hugo,
we are delighted to read your wonderful words for Divani Caravel, a 5 star hotel, member of the Leading Hotels of the World.
Kindly note, that our fine dining and gastronomy is among the most famous in Athens, so next time, do not miss the opportunity to taste our delicacies.
Thank you again for your time and will be our pleasure to welcome you back soon.
With appreciation.
10/10 Excellent
Sandra747, Menton
21 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait
Sandra747
Séjour de 7 nuits en septembre 2018
Réponse de Hotel Manager le 26 sept. 2018
Dear Sandra747,
thank you for choosing Divani Caravel for your stay in Athens and your wonderful words.
As a 5 star hotel, member of the Leading Hotels of the World, we strive to provide our guests, exceptional services and dreamy holidays.
Will be our pleasure to welcome you back soon.
With appreciation.
2/10 Horrible
Anna, Moscow
20 août 2018
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Anna
Séjour de 6 nuits en août 2018
Réponse de Hotel Manager le 6 sept. 2018
Dear Anna, we appreciate your kind comments about the roof top pool, the gorgeous views to the Acropolis and the city of Athens and the shuttle bus service.
Kindly note, that as a 5 star hotel, member of the Leading Hotels of the World, we strive to enhance our services, train our staff, empower the technology with constant maintenance from our it department.
We are sorry that you did not appreciate our 5 star services.
Will be our pleasure to welcome you back soon for a more memorable stay.
10/10 Excellent
Byung-Eun
17 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best poolside sunset ever! Such comfort & service!
Byung-Eun
Séjour de 3 nuits en août 2018
Réponse de Hotel Manager le 20 août 2018
Dear Byung-Eun
we are delighted to read that your had such a memorable holiday at Divani Caravel, a 5 star hotel, member of the Leading Hotels of the World.
Will be our pleasure to welcome you back and offer you an another divine hospitality.
With appreciation.
8/10 Bien
Jean, Canada
30 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel 4 plutôt que 5 étoiles.
Jean
Séjour de 5 nuits en juin 2018
Réponse de Hotel Manager le 2 juil. 2018
Dear Jean,
thank you for choosing Divani Caravel for your stay and for taking some time to share your review.
We appreciate your kind comments about the large spaces & comfortable rooms.
Kindly note that as a 5 star hotel, member of the Leading Hotels of the World, we strive to provide our guests exceptional services and divine moments this so your comments are extremely important to us so we may focus on areas that require improvement.
Will be our pleasure to welcome you back and offer you more divine moments.
With appreciation.
10/10 Excellent
Pierre, Paris
4 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel dans un quartier résidentiel
Pierre
Séjour de 6 nuits en avril 2018
Réponse de Hotel Manager le 9 mai 2018
Dear Guest,
thank you for choosing Divani Caravel for your stay and for taking some time to share your review.
We are delighted to read your exceptional comments about the roof top, location and services.
Your comfort and well-being is of utmost importance to me and I look forward to welcoming you back again in the future for a more pleasant stay.
Kind regards.
8/10 Bien
Clément
28 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clément
Séjour de 1 nuit en août 2017
Dear Clément,
Thank you for the kind rate. We look forward to welcoming you back for another outstanding visit.
Kind Regards
8/10 Bien
Voyageur vérifié
20 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice staff
Voyageur vérifié
Séjour de 8 nuits en août 2017
Réponse de Divanis Collection le 12 sept. 2017
Dear guest,
Thank you for choosing Divani Caravel for your accommodation. Your review enhances our efforts to keep serving our customers at the most productive and effective way.
We hope we will have the chance to welcome you again.
Kind Regards
8/10 Bien
ari, Paris France
19 août 2017
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hôtel confortable et situé dans quartier agreable
ari
Séjour de 6 nuits en août 2017
Réponse de Divanis Collection le 12 sept. 2017
Dear ari,
Thank you for taking the time to share your kind review regarding your recent stay with us at Divani Caravel. We appreciate your feedback about the hotel and our staff. We are looking forward to welcome you back soon.
Kind Regards
10/10 Excellent
ANNICK ET SHLOMO
18 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ANNICK ET SHLOMO
Séjour de 1 nuit en août 2017
Dear ANNICK ET SHLOMO,
Thank you for your excellent feedback concerning your recent stay with us. We hope to welcome you again.
Kind Regards
8/10 Bien
Frédéric
8 août 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bon hôtel mais ce n'est pas du grand standing
Frédéric
Séjour de 2 nuits en juillet 2017
Dear frederic,
Thank you for sharing your kind review of your experience at Divani Caravel. We are delighted to read about your wonderful compliments about the staff and the services. Kindly note that our pricing policy is in line with other 5 star hotels in the area.
We hope to welcome you again.
Kind Regards
8/10 Bien
Voyageur vérifié
6 août 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juillet 2017
Dear guest,
Thank you for the kind rate. We are looking forward to welcome you back soon.
Kind Regards
8/10 Bien
Vincent
13 juin 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle piscine mais traditionnel
Vincent
Séjour de 3 nuits en mai 2017
Dear Vincent,
Thank you for the great review concerning your recent stay with us at Divani Caravel. We are pleased to read about your kind feedback of our pool facilities. Kindly note that as 5* hotel we continually improve our facilities with renovations. We hope that we will have the chance to welcome you again.
Kind Regards
10/10 Excellent
christophe
2 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel de luxe proche centre ville
christophe
Réponse de Divanis Collection le 8 mai 2017
Dear christophe,
Thank you for your fantastic words concerning Divani Caravel on Expedia. We are so pleased that your overall stay was enjoyable and that our services have met your expectations. It was wonderful to hear that you felt so well looked after by our great team of service professionals throughout your stay. We hope to welcome you again. Kind Regards
10/10 Excellent
Pierre, LORIENT
14 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charme désuet mais service impeccable.
Pierre
Réponse de Divanis Collection le 8 mai 2017
Dear Pierre,
Thank you for your kind words concerning your recent stay at Divani Caravel. It is always a great pleasure to hear our guests like our hotel facilities and service. Please consider that the center of Athens is one stop by metro from Evangelismos station, which is just 5-7 minutes walk from the hotel. We look forward to welcoming you back soon again.
Kind Regards
8/10 Bien
Sei Line
Voyage en couple
23 mai 2024
Les points forts : Personnel et service et équipements
Sei Line
Séjour de 3 nuits en mai 2024
Réponse de The Divani Caravel Team le 24 mai 2024
Dear Sei Line,Thank you for staying with us and for taking the time to share your experience.It is our pleasure to know that you enjoyed our relaxing Spa therapies, our vibrant neighborhood, our lovely interiors and our delicious breakfast.We regret to learn that you found dust in your room as we pay special attention to the cleanliness and hygiene of our rooms and public areas. Regarding your comment, may we share with you that Divani Caravel is centrally located next to Evangelismos subway station, National Gallery and a complex of museums and just minutes away from constitution (Syntagma) square and fashionable Kolonaki area. In fact the Syntagma square is just one stop away with the subway.Furthermore we wanted to kindly inform you that we have upgraded your accommodation to an Executive room as we wanted to enhance your experience with us.Thank you again for your all your feedback and we certainly hope that on a future visit to Athens you will allow us the opportunity to welcome you back for an even more memorable stay.Yours sincerely,The Divani Caravel Team
10/10 Excellent
Ronny
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ronny
Séjour de 2 nuits en mai 2024
Réponse de The Divani Caravel Team. le 23 mai 2024
Dear Ronny.,Thank you very much for your preference in Divani Caravel.We hope to welcome you back soon.Yours sincerely,The Divani Caravel Team
10/10 Excellent
Dinesh
Voyage en famille avec de jeunes enfants, Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dinesh
Réponse de The Divani Caravel Team. le 26 mai 2024
Dear Dinesh,Thank you very much for your 5star rating.We are looking forward to welcoming you back in the future.The Divani Caravel Team
10/10 Excellent
Michael
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en mai 2024
Réponse de The Divani Caravel Team. le 19 mai 2024
Dear Michael , Thank you very much for your preference in Divani Caravel. We hope to welcome you back soon. Yours sincerely, The Divani Caravel Team
6/10 Satisfaisant
Ayla
Voyage en famille
16 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ayla
Séjour de 2 nuits en mai 2024
Réponse de The Divani Caravel Team. le 17 mai 2024
Dear Ayla,Thank you for taking the time to share your experience with us. Reading your experience we were surprised to read that you were not upgraded when we upgraded you to an executive category. Furthermore, we would like to inform you that, we are sorry if you found our prices expensive, we do our best to keep prices at reasonable levels without reducing the quality of our services. We hope that with your next stay you will have a more positive experience.Kind regards,The Divani Caravel Team
8/10 Bien
Tracy
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tracy
Séjour de 7 nuits en avril 2024
Réponse de G.G le 5 mai 2024
Dear Tracy,Thank you for taking time to rate us. We feel happy to see that you enjoyed our services and we hope to have to the opportunity to welcome you back, and achieve a five star rating!Sincerely,The Divani Caravel Team
10/10 Excellent
Michael, Garland
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 3 nuits en avril 2024
Réponse de G.G le 26 avr. 2024
Dear Michael,Thank you very much for your kind comments. We will definitely share them with the team.We are looking forward to welcoming you back in the future, for another memorable stay!Sincerely,The Divani Caravel Team
10/10 Excellent
Paige
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paige
Séjour de 1 nuit en avril 2024
Réponse de G.G le 26 avr. 2024
Dear Paige,thank you very much for taking time to share your experience and for your rating.We feel happy to see that you enjoyed our services and we hope to have the opportunity to welcome you back in the future.Sincerely,The Divani Caravel Team.
10/10 Excellent
Demetrios
Voyage en famille
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Demetrios
Séjour de 2 nuits en avril 2024
Réponse de The Divani Caravel Team. le 24 avr. 2024
Dear Demetrios,Thank you very much for your 5star rating.We are very happy to know that you had a great time with us.We hope to welcome you back soon.The Divani Caravel Team
10/10 Excellent
Michael, Carbondale
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 3 nuits en avril 2024
Réponse de The Divani Caravel Team. le 22 avr. 2024
Dear Michael, Thank you for staying in Divani Caravel Hotel on your recent visit to Athens. We would like to assure you that we take all comments very seriously and that we are constantly in the process of renovating and improving our product, facilities and services. Thank you again for your constructive feedback and we certainly hope that on a future visit to our city you will allow us the opportunity to welcome you back and improve further your impression of our hotel.Yours sincerely,The Divani Caravel Team