Avis sur Athens Capital Center Hotel-MGallery Collection
Athens Capital Center Hotel-MGallery Collection
4 Elefrheriou Venizelou Avenue, and 2 Kriezotou street, Syntagma Square, Athens, ATHENS
Avis
9,6
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,6/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Evripides Tzikas le 3 nov. 2023
Dear Pierre,Thank you for sharing your positive feedback about your recent stay with us at Athens Capital Hotel - MGallery Collection. We are delighted to hear that you found your room to be excellent.It's our commitment to provide our guests with a comfortable and enjoyable experience, and we're pleased to know that we met your expectations.We appreciate your kind words and hope to welcome you back for another exceptional stay in the future.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Louise
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Louise
Séjour de 1 nuit en septembre 2023
Réponse de Evripides Tzikas le 18 sept. 2023
Dear Louise,Thank you for taking the time to rate our hotel with a perfect score. We're glad that you had a wonderful experience during your stay and we are looking forward to welcoming you back in the future.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
fabrice
30 juil. 2023
fabrice
Séjour de 1 nuit en juillet 2023
Réponse de Evripides Tzikas le 31 juil. 2023
Dear fabrice,Thank you for choosing to stay with us and for taking the time to leave a review. We are delighted to hear that you had a positive experience during your time with us.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay at our hotel.Best regards,Evripides TzikasGeneral Manager
10/10 Excellent
YANNICK
Voyage en couple
28 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
YANNICK
Séjour de 4 nuits en avril 2023
Réponse de Evripides Tzikas le 28 avr. 2023
Cher YANNICK,Nous tenons tout d'abord à vous remercier pour votre commentaire élogieux concernant votre séjour dans notre hôtel. Nous sommes ravis que vous ayez apprécié notre emplacement privilégié, à quelques pas des principales attractions d'Athènes, ainsi que la proximité du métro pour vos déplacements. Nous sommes également heureux que vous ayez trouvé notre quartier agréable.Nous sommes particulièrement fiers de notre personnel qui s'efforce constamment de fournir un service accueillant et professionnel à nos clients. Votre recommandation est un grand honneur pour nous et nous sommes ravis que vous ayez passé un séjour mémorable chez nous.Nous espérons vous accueillir à nouveau lors de votre prochain voyage à Athènes.Cordialement,Evripides TzikasDirecteur Général
10/10 Excellent
mathieu
Voyage en couple
14 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mathieu
Séjour de 3 nuits en septembre 2022
Réponse de Evripides Tzikas le 16 sept. 2022
Cher Mathieu,Ce fut un plaisir de vous accueillir à Athens Capital Hotel – MGallery Collection lors de votre récent séjour à Athènes. Nous vous remercions chaleureusement d’avoir partagé votre expérience.Je suis ravi de lire que vous avez trouvé notre emplacement et nos services à la hauter de vos attentes. Nous espérons avoir le plaisir de vous accueillir prochainement pour une nouvelle expérience parmi nous.Cordialement,Evripides TzikasDirecteur Général
10/10 Excellent
charles
Voyage en couple
25 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
charles
Séjour de 1 nuit en juillet 2022
Réponse de Evripides Tzikas le 9 août 2022
Cher Carles,
Ce fut un plaisir de vous accueillir à Athens Capital Hotel – MGallery Collection lors de votre récent séjour à Athènes. Nous vous remercions chaleureusement d’avoir partagé votre expérience.
Je suis ravi de lire que vous avez trouvé notre localisation et le service attentionné de nos équipesà la hauteur de vos attentes.
Nous espérons avoir le plaisir de vous accueillir prochainement pour une nouvelle expérience parmi nous.
Cordialement,
Evripides Tzikas
Directeur Général
10/10 Excellent
stephen
25 sept. 2021
stephen
Séjour de 1 nuit en septembre 2021
10/10 Excellent
Olivier
Voyage en famille
25 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Olivier
Séjour de 2 nuits en août 2021
Réponse de Evripides Tzikas le 26 août 2021
Dear Olivier,
It was a pleasure to have had you with us. Thank you so much for your wonderful rating.
We are looking forward to your return.
Best regards,
Evripides Tzikas
General Manager
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
30 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en juillet 2021
Réponse de Evripides Tzikas le 4 août 2021
Dear Guest,
Thank you for this wonderful rating.
We are looking forward to your return.
Best regards,
Evripides Tzikas
General Manager
10/10 Excellent
Alex
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex
Séjour de 1 nuit en avril 2024
Réponse de Evripides Tzikas le 9 mai 2024
Dear Alex,Thank you for the 5-star rating! We're delighted you enjoyed your stay with us at Athens Capital Hotel - MGallery Collection. We look forward to welcoming you back soon.Best regards,Evripides TzikasGeneral Manager
10/10 Excellent
Mark
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en avril 2024
Réponse de Evripides Tzikas le 9 mai 2024
Dear Mark,Thank you for the 5-star rating! We're delighted you enjoyed your stay with us at Athens Capital Hotel - MGallery Collection. We look forward to welcoming you back soon.Best regards,Evripides TzikasGeneral Manager
10/10 Excellent
Ziad
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ziad
Séjour de 3 nuits en avril 2024
Réponse de Evripides Tzikas le 9 mai 2024
Dear Ziad,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel well located and our staff friendly. We appreciate your kind words and look forward to welcoming you back for another memorable stay at Athens Capital Hotel - MGallery Collection.Best regards,Evripides TzikasGeneral Manager
8/10 Bien
Emre
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emre
Séjour de 2 nuits en mars 2024
Réponse de Evripides Tzikas le 25 mars 2024
Dear Emre,Thank you for taking the time to share your feedback following your recent stay at Athens Capital Hotel - MGallery Collection.We appreciate your comments regarding the central control of the air conditioning system. Please accept our sincere apologies for any discomfort this may have caused you during your stay. Your feedback is invaluable to us, and we will certainly take it into consideration as we continuously strive to enhance our guests' experiences.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,Evripides TzikasGeneral Manager
8/10 Bien
Athanasia
Voyage en famille avec de jeunes enfants
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Athanasia
Séjour de 7 nuits en mars 2024
Réponse de Evripides Tzikas le 25 mars 2024
Dear Athanasia,Thank you for choosing Athens Capital Hotel - MGallery Collection and for taking the time to share your experience with us.We are delighted to hear that you enjoyed our excellent location and found our staff to be friendly and helpful. It's wonderful to know that our efforts to accommodate your needs, including providing baby equipment, were appreciated.We appreciate your constructive feedback regarding the variety and quality of our breakfast. Please rest assured that your comments have been shared with our team for further improvement. We strive to continuously enhance our offerings to meet and exceed the expectations of our guests.We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Haim
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Haim
Séjour de 3 nuits en février 2024
Réponse de Evripides Tzikas le 20 févr. 2024
Dear Haim,Thank you for taking the time to share your review of your recent stay at Athens Capital Hotel - MGallery Collection. We are thrilled to hear that your experience was nothing short of wonderful.Your satisfaction is our utmost priority, and we are delighted that we were able to exceed your expectations during your time with us.We look forward to welcoming you back for another memorable stay in the heart of Athens.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Argiris
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Argiris
Séjour de 3 nuits en février 2024
Réponse de Evripides Tzikas le 20 févr. 2024
Dear Argiris,Thank you for choosing Athens Capital Hotel - MGallery Collection for your recent stay in Athens and for taking the time to leave us such a positive review on Expedia.We are thrilled to hear that you found our location excellent and our services top-notch. Your satisfaction is our priority, and we are delighted to have met your expectations.We look forward to welcoming you back for another memorable experience in the heart of Athens.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Panayiota
Voyage en couple
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Panayiota
Séjour de 1 nuit en janvier 2024
Réponse de Evripides Tzikas le 20 févr. 2024
Dear Panayiota,Thank you for choosing Athens Capital Hotel - MGallery Collection and for sharing your positive experience with us on Expedia.We are delighted to hear that you found your room cute and cozy, and that you enjoyed the comfort of our beds and pillows. Providing a comfortable and inviting atmosphere for our guests is always our goal, and we are thrilled that we succeeded during your stay.We hope to have the pleasure of welcoming you back for another memorable stay in the heart of Athens.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
James
Voyage d’affaires
1 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
James
Séjour de 2 nuits en janvier 2024
Réponse de Evripides Tzikas le 1 févr. 2024
Dear James,Thank you for taking the time to rate Athens Capital Hotel - MGallery Collection with a perfect score on Hotels.com. We are delighted to learn that you had an exceptional experience during your stay. If there are specific aspects that stood out to you or any suggestions you'd like to share, please feel free to let us know. We appreciate your support and look forward to welcoming you back in the future.Best regards,Evripides TzikasGeneral Manager
10/10 Excellent
Alaa
5 janv. 2024
Alaa
Séjour de 3 nuits en décembre 2023
Réponse de Evripides Tzikas le 8 janv. 2024
Dear Alaa,Thank you so much for taking the time to share your experience following your recent stay at Athens Capital Hotel - MGallery Collection.Your perfect rating means a lot to us and we are looking forward to welcoming you back, soon.Warm regards,Evripides TzikasGeneral Manager
8/10 Bien
HOSSEIN
Voyage d’affaires
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOSSEIN
Séjour de 1 nuit en novembre 2023
Réponse de Evripides Tzikas le 29 déc. 2023
Dear HOSSEIN,Thank you for choosing Athens Capital Hotel - MGallery Collection for your stay, and for taking the time to share your feedback. We value your opinion and would love to learn more about your experience to ensure we continually enhance our services. If you have any specific insights or suggestions you'd like to share, please feel free to reach out.We appreciate your visit and hope to welcome you back for another stay in the future.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Hamilton
Voyage en famille avec de jeunes enfants, Voyage en famille
21 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hamilton
Réponse de Evripides Tzikas le 8 déc. 2023
Dear Hamilton,Thank you for taking the time to share your positive experience with us on Expedia. We are delighted to hear that you had a wonderful time during your stay at Athens Capital Hotel - MGallery Collection.Your perfect rating is truly appreciated, and we are thrilled that we could contribute to making your time with us enjoyable. We strive to provide exceptional service and create memorable moments for our guests.If you have any specific highlights or aspects of your stay that you would like to share, we would love to hear more about them. Your feedback is invaluable to us as we continually aim to exceed the expectations of our guests.Hamilton, we look forward to welcoming you back for another memorable experience on your future visits to Athens.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
DAVID
11 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A gem of a hotel
DAVID
Séjour de 2 nuits en novembre 2023
Réponse de Evripides Tzikas le 14 nov. 2023
Dear David,Thank you for choosing Athens Capital Hotel - MGallery Collection and for sharing your delightful experience with us! We're thrilled to read your kind words about our beautiful hotel and the enchanting fragrance in the lobby.It's wonderful to know that our central location, lovely staff, and the breathtaking views from our Mappemonde rooftop bar, especially of the Acropolis, added to the perfection of your stay. We're pleased that you found it to be a perfect setting for winding down with a few drinks.David, we appreciate your feedback and look forward to welcoming you back for another memorable visit.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
joseph
Voyage en couple
6 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
joseph
Réponse de Evripides Tzikas le 7 nov. 2023
Dear joseph,Thank you for choosing Athens Capital Hotel - MGallery Collection and for taking the time to share your experience with us.We're thrilled to read your wonderful feedback, and we're delighted that you had an excellent stay. It's great to hear that you enjoyed our central location, the delicious food at our Mappemonde Rooftop Restaurant, Bar & Lounge, the fantastic Acropolis view, and the entertainment. We take pride in providing a memorable dining experience for our guests.We're also pleased that you were happy with your room and the service provided by our staff. Your recommendation is greatly appreciated.Joseph, it was a pleasure having you as our guest, and we hope to welcome you back in the future for another enjoyable stay in the heart of Athens.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Ziv
4 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Ziv
Séjour de 1 nuit en novembre 2023
Réponse de Evripides Tzikas le 7 nov. 2023
Dear Ziv,Thank you for choosing Athens Capital Hotel - MGallery Collection for your stay in Athens. We appreciate your feedback and are pleased to learn that you found our location and overall conditions to your satisfaction.We understand that bathrobe size and the phone issue were points of concern for you. Your comments have been duly noted, and we'll certainly look into the possibility of offering larger-sized bathrobes in the future. Regarding the phone, we apologize for any inconvenience it may have caused during your stay and will ensure it's properly addressed to provide a more seamless experience for our guests.Ziv, we value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Evripides TzikasGeneral Manager
6/10 Satisfaisant
Sandra
Voyage en couple
26 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandra
Séjour de 2 nuits en octobre 2023
Réponse de Evripides Tzikas le 3 nov. 2023
Dear Sandra,Thank you for taking the time to share your feedback about your recent stay at Athens Capital Hotel - MGallery Collection. We appreciate your comments and are pleased to hear that you found our hotel conveniently located, clean, and our staff friendly.We apologize for any inconvenience you experienced with the room you were assigned. We understand the importance of natural light and its impact on a guest's comfort. Please know that our team is available to assist with room selection based on your preferences, and we regret any misunderstanding that may have occurred during your booking process.Your feedback is valuable to us, and we hope that you will consider staying with us again in the future. We will do our best to ensure your next visit meets all your expectations.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Maria del Carmen, KATY
Voyage en couple
19 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria del Carmen
Séjour de 4 nuits en octobre 2023
Réponse de Evripides Tzikas le 3 nov. 2023
Dear Maria del Carmen,Thank you for sharing your wonderful review of your recent stay at Athens Capital Hotel - MGallery Collection. We are thrilled to hear that you had an excellent experience, from our prime location to our top-notch service, cleanliness, and delicious food at the rooftop restaurant with its mesmerizing views of the Acropolis.Your kind words are truly appreciated by our entire team, and they motivate us to continue providing exceptional experiences for our guests.We look forward to welcoming you back for another memorable stay in the heart of Athens.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
King Hoe
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
King Hoe
Séjour de 3 nuits en octobre 2023
Réponse de Evripides Tzikas le 3 nov. 2023
Dear King Hoe,Thank you for taking the time to rate your recent stay at Athens Capital Hotel - MGallery Collection with a perfect rating. We are delighted to know that you had an outstanding experience with us.Your feedback is valuable to us, and we are pleased to have met your expectations. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
jennifer
Voyage en famille
11 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jennifer
Séjour de 1 nuit en octobre 2023
Réponse de Evripides Tzikas le 3 nov. 2023
Dear jennifer,Thank you for your fantastic review of Athens Capital Hotel - MGallery Collection. We are delighted to hear that you had an amazing experience during your stay.Your kind words are truly appreciated, and we're pleased to have provided you with a luxurious and memorable stay in the heart of Athens.We look forward to welcoming you back for another exceptional experience in the near future.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Michael
Voyage en famille
11 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en octobre 2023
Réponse de Evripides Tzikas le 3 nov. 2023
Dear Michael,We are truly grateful for your wonderful review of Athens Capital Hotel - MGallery Collection. It brings us great joy to read about your exceptional experience during your stay.It's delightful to know that our staff played a significant role in making your visit special, from arranging transportation to providing outstanding service at our Mappemonde rooftop restaurant. The panoramic views of the Acropolis and the stunning sunsets are indeed memorable.We are looking forward to your return and another opportunity to create more wonderful memories together.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Robyn
Voyage en famille
4 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robyn
Séjour de 1 nuit en septembre 2023
Réponse de Evripides Tzikas le 4 oct. 2023
Dear Robyn,We sincerely appreciate you taking the time to share your recent experience at Athens Capital Hotel - MGallery Collection on Expedia.We're delighted to read that you enjoyed our beautiful Mappemonde Rooftop Restaurant, Bar & Lounge providing stunning city views, and our inviting infinity pool. Your description of the pool being sleek and inviting is truly gratifying. We're thrilled that you enjoyed the exceptional atmosphere of our rooftop bar, with its fabulous setting, dining tables, and the wonderful live singer on Saturday evenings. We strive to create a memorable experience for our guests, and your feedback is truly inspiring for our team.Robyn, we hope to have the pleasure of welcoming you back on your next visit to Athens, allowing us to provide an even more wonderful experience.Looking forward to seeing you again soon!Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Peter
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Peter
Séjour de 3 nuits en septembre 2023
Réponse de Evripides Tzikas le 4 oct. 2023
Dear Peter,Thank you for taking a moment to share your feedback about your recent stay at Athens Capital Hotel MGallery Collection on Expedia.We're delighted to learn that you had a positive experience with our staff. Our team takes pride in providing exceptional service, and it's wonderful to hear that our efforts made a difference during your stay.Your kind words are truly appreciated, and we look forward to welcoming you back on your future travels to Athens. If there's anything specific you'd like to share or any way we can further enhance your experience, please don't hesitate to let us know.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
John
1 oct. 2023
John
Séjour de 1 nuit en septembre 2023
Réponse de Evripides Tzikas le 3 nov. 2023
Dear John,Thank you for taking the time to rate your recent stay at Athens Capital Hotel - MGallery Collection with a perfect score. We are delighted to know that you had an outstanding experience with us.Your feedback is valuable to us, and we are pleased to have met your expectations. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Ofer
Voyage en groupe
28 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
one of the best hotels in centeral athens
Ofer
Séjour de 5 nuits en septembre 2023
Réponse de Evripides Tzikas le 28 sept. 2023
Dear Ofer,Thank you for choosing Athens Capital Hotel-MGallery Collection and for taking the time to share your positive experience with us on Expedia.We are thrilled to read your kind words about our hotel being one of the best in central Athens. Providing top-tier service and a rich, fresh, and tasty breakfast are our priorities, and we are delighted that you enjoyed these aspects of your stay.Furthermore, we appreciate your feedback regarding the room size. Guest feedback is invaluable to us, and we continuously strive to improve and optimize the comfort of our rooms.Olifer, we look forward to the pleasure of welcoming you back to Athens Capital Hotel for another excellent stay in the heart of Athens.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
HELIN
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
❤️
HELIN
Séjour de 3 nuits en septembre 2023
Réponse de Evripides Tzikas le 25 sept. 2023
Dear HELIN,Congratulations on your recent marriage, and thank you for choosing to celebrate this special occasion with us at the Athens Capital Hotel.We're truly honored that you had such a wonderful stay and that our dedicated team left a lasting positive impression on you. Your kind words regarding our understanding and attentive staff mean the world to us. We're delighted to have contributed to your memorable experience.Dina and our entire team will be thrilled to know they played a part in making your stay exceptional. Your appreciation is the greatest reward for our efforts.HELIN, we look forward to welcoming you back each time you visit Athens, and we are excited to continue being a part of your cherished memories.Warmest regards,Evripides TzikasGeneral Manager
10/10 Excellent
Edward, West Lafayette
24 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 2 nuits en septembre 2023
Réponse de Evripides Tzikas le 25 sept. 2023
Dear Edward,Thank you for choosing the Athens Capital Hotel - MGallery Collection for your recent stay and for taking the time to share your experience.We're thrilled to hear that you had a great stay and that you enjoyed our convenient location, which allows easy access to major shopping areas and restaurants. Your positive remarks about the room's cleanliness are also greatly appreciated.However, we apologize for any inconvenience you experienced with the phone's operation. Our aim is to provide a seamless and comfortable stay, and we value your feedback as it helps us identify areas for improvement.Edward, should your future travels bring you back to Athens, we would be delighted to welcome you once again and provide you with an even more enjoyable stay.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Marie
Voyage en famille
24 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie
Séjour de 2 nuits en septembre 2023
Réponse de Evripides Tzikas le 25 sept. 2023
Dear Marie,We appreciate your recent stay at the Athens Capital Hotel - MGallery Collection and for sharing your positive feedback with us.It brings us immense joy to hear that you had an excellent experience and that our location in a safe and central neighborhood was to your liking. Your kind words about our friendly and helpful staff, as well as your satisfaction with the clean and spacious room, are truly appreciated.Marie, thank you for recommending our hotel, and should your future travels lead you back to Athens, we look forward to the privilege of welcoming you once more.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
John
Voyage en famille
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en septembre 2023
Réponse de Evripides Tzikas le 18 sept. 2023
Dear John,We appreciate your positive feedback about your recent stay with us.It's fantastic to hear that you enjoyed our great breakfast, modern shower facilities, and experienced the friendliness of our staff. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again on your next visit to Athens. Thank you for choosing our hotel!Best regards,Evripides TzikasGeneral Manager
2/10 Horrible
MATTHEW
Voyage en groupe
11 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
MATTHEW
Séjour de 2 nuits en septembre 2023
Réponse de Evripides Tzikas le 14 sept. 2023
Dear Matthew,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We have carefully reviewed your concerns and would like to address them.Upon your check-in, our Front Desk Team made diligent efforts to explain the situation surrounding your reservations. One night had been reserved directly with the hotel, while the other was booked through Expedia. Consequently, two separate invoices were required, and your card was charged individually for each night. While we understand that this process may have seemed complex, we want to emphasize that no unauthorized actions were taken. The charges were a direct result of the reservation structure and the established procedures.In addition, upon receiving your message through Expedia live, both our Shift Leader and our Manager on Duty made multiple attempts to contact you to discuss the situation further. Regrettably, it seemed that our efforts to resolve the matter were met with avoidance on your part.We value your feedback and hope that this clarification helps shed light on the situation. Should you have any further questions or concerns, please do not hesitate to reach out to us directly.Sincerely,Evripides TzikasGeneral Manager
10/10 Excellent
Sam, Staten Island
Voyage en couple
10 sept. 2023
Les points forts : Équipements
Sam
Séjour de 2 nuits en septembre 2023
Réponse de Evripides Tzikas le 14 sept. 2023
Dear Sam,Thank you for sharing your feedback on Expedia after your recent stay with us at Athens Capital Hotel - MGallery Collection.We are pleased to hear that our central location was convenient for you and allowed easy access to the tourist areas of Athens. Your comments are greatly appreciated, and we look forward to the opportunity to welcome you back in the future for another enjoyable stay.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Massood
2 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Massood
Séjour de 3 nuits en août 2023
Réponse de Evripides Tzikas le 5 sept. 2023
Dear Massood,Thank you for choosing Athens Capital Hotel - MGallery Collection for your recent stay.We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future for another enjoyable stay.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
George
Voyage en groupe
31 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
George
Séjour de 2 nuits en août 2023
Réponse de Evripides Tzikas le 5 sept. 2023
Dear George,Thank you for choosing Athens Capital Hotel - MGallery Collection and for your wonderful feedback.We're delighted to hear that you had such a great experience that you're considering staying with us again. We can't wait to welcome you back for another memorable stay.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
katherine, Saint-Laurent
31 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
katherine
Séjour de 3 nuits en août 2023
Réponse de Evripides Tzikas le 5 sept. 2023
Dear katherine,Thank you for selecting Athens Capital Hotel - MGallery Collection and for sharing your experience with us.We're thrilled to hear that you found our location perfect and enjoyed our amazing service. Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay.Warm regards,Evripides TzikasGeneral Manager
8/10 Bien
Harel
30 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Harel
Séjour de 3 nuits en août 2023
Réponse de Evripides Tzikas le 5 sept. 2023
Dear Harel,Thank you for choosing Athens Capital Hotel - MGallery Collection and for taking the time to provide feedback on your recent stay.We value your input and are pleased to see your positive rating. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Barea
24 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Barea
Séjour de 1 nuit en août 2023
Réponse de Evripides Tzikas le 30 août 2023
Dear Barea,Thank you for sharing your feedback following your stay with us. We're delighted to hear that you enjoyed our prime location, modern ambiance, and the clean surroundings of our hotel.It's wonderful to know that you had the chance to experience the beautiful sunset view from our pool area. We're glad we could provide you with a memorable experience.We look forward to the opportunity to welcome you back for another enjoyable stay when your travels bring you to our area.Best regards,Evripides TzikasGeneral Manager
10/10 Excellent
Tracy
23 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Tracy
Séjour de 1 nuit en août 2023
Réponse de Evripides Tzikas le 24 août 2023
Dear Tracy,Thank you for your wonderful rating! We're thrilled to know you enjoyed your experience with us. We look forward to welcoming you back soon.Best regards,Evripides TzikasGeneral Manager
10/10 Excellent
Chrisovalantou
Voyage en famille
22 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chrisovalantou
Séjour de 3 nuits en août 2023
Réponse de Evripides Tzikas le 24 août 2023
Dear Chrisovalantou,Thank you for your glowing review! We're delighted to hear that you consider us the best hotel in Athens. It's wonderful to know that you enjoyed our clean and beautiful rooms, as well as our friendly and welcoming staff. We look forward to providing you with another exceptional experience on your next visit.Best regards,Evripides TzikasGeneral Manager
10/10 Excellent
JUN
19 août 2023
JUN
Séjour de 1 nuit en août 2023
Réponse de Evripides Tzikas le 14 sept. 2023
Dear JUN,Thank you for taking the time to leave a review on Expedia following your recent stay at Athens Capital Hotel - MGallery Collection.We are delighted to see that you rated your experience highly. Your feedback is important to us, and we hope to have the pleasure of welcoming you back in the future for another exceptional stay.Warm regards,Evripides TzikasGeneral Manager
10/10 Excellent
Faisal
19 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Faisal
Séjour de 1 nuit en août 2023
Réponse de Evripides Tzikas le 24 août 2023
Dear Faisal,Thank you for your fantastic review! We're thrilled to hear that you found our hotel to be very new and chic. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Best regards,Evripides TzikasGeneral Manager
2/10 Horrible
James
17 août 2023
Les points forts : Propreté et personnel et service
James
Séjour de 5 nuits en août 2023
Réponse de Evripides Tzikas le 17 août 2023
Dear James,Thank you for taking the time to share your recent experience with us.We appreciate your feedback regarding the room size. While our rooms are designed to offer comfort and functionality, we understand that preferences can vary. We do offer a range of room categories to accommodate different needs and preferences, and we regret if the size of the room you booked did not meet your expectations.Furtermore, we're sorry to hear that you found the upgrades to be costly. Our pricing is aligned with the services and amenities we provide, and we continuously review it to ensure it reflects the value we offer to our guests.As per the pool area, we're sorry if the seating arrangement did not fully meet your requirements. Apart from the 12 lounge chairs, we also have a spacious area with tables and seating available for our guests' use. We appreciate your feedback and will certainly consider it as we strive to enhance our guests' experience.Your insights are valuable to us as we work to improve. We hope that despite your concerns, you were able to enjoy your time in Athens. If you decide to stay with us again, please don't hesitate to let us know your preferences, and we'll do our best to provide you with a more satisfying experience.Best regards,Evripides TzikasGeneral Manager
10/10 Excellent
Shant
Voyage en famille, Voyage en couple
14 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shant
Séjour de 2 nuits en août 2023
Réponse de Evripides Tzikas le 16 août 2023
Dear Shant,Thank you for your wonderful feedback regarding your recent stay at Athens Capital Hotel - MGallery Collection.We are thrilled to learn that we were able to exceed your expectations and provide you with a superb experience. Our team takes great pride in delivering exceptional service to our guests, and it's truly rewarding to know that our efforts were recognized.We hope to have the pleasure of welcoming you back in the future for another exceptional stay.Best regards,Evripides TzikasGeneral Manager