Dear Patricia, Thank you for choosing to stay at the Athenaeum InterContinental Athens and we truly appreciate your taking the time to write a review. With regards to your comment about hotel’s location, may we take this opportunity to inform you that the hotel is situated in a business and residential area, close to the city centre and just 150 meters from the nearest tram station. We have also noted your comment about the level of service you received and are sorry to learn of this rare lapse on our part. Please accept our sincere apologies for the disappointment we have caused you. Regarding your comment about the condition of the hotel’s rooms, may we take the opportunity to inform you we are currently in the planning stages of our next renovation phase that has begun from our lobby area and will be followed by our rooms in the coming months .Thank you again for your comments and we trust that on a future visit to Athens you will allow us the opportunity to restore your impression of our hotel. Yours sincerely, Efi Guest Service Center

Dear Nikolas, Thank you for staying at the Athenaeum InterContinental and for taking the time to share your experience. We are happy to learn that you enjoyed the convenience of our hotel’s location. With regards to your comment about the refurbishment of the hotel may we take this opportunity to advise you that our hotel is currently in the planning process of our next renovation phase that will begin with our lobby in the coming months, followed by our rooms at a later stage. We truly thank you for your feedback and look forward to welcoming you back to the Athenaeum InterContinental on your next visit to Athens. Yours sincerely, GeorgiaGuest Service Centre

Dear Djamal,Thank you very much for your positive feedback.Our guests’ satisfaction is what we strive for and we are delighted to learn that you enjoyed your visit to our hotel and particularly, the high level of service from our staff,our breakfast as well as hotel’s location.We truly appreciate your taking the time to write a review.Yours sincerely,Efi,Guest Service Centre

Dear Mr Rachid,Thank you for having chosen the Athenaeum InterContinental for your visit to Athens and for writing a review about your experience. It pleases us greatly to learn that your stay with us met with your expectations in terms of staff service. We look forward to welcoming you back to our hotel in the near future. Yours sincerely,ViviGuest Service Centre

Dear Jean-Philippe, Thank you for your review. Yours sincerely Eleni Guest Service Center

Dear Roland, Thank you for selecting the Athenaeum InterContinental whilst in Athens and for your positive feedback. We truly appreciate your taking the time to write a review and are pleased that you enjoyed the ambience of our hotel and pool area. We look forward to welcoming you back to the Athenaeum InterContinental Athens on a future visit to our city. Yours sincerely, Rea Guest Service Centre

Dear Louis, Thank you for selecting the Athenaeum InterContinental whilst in Athens and for your positive feedback. It is a pleasure to learn that you enjoyed the spaciousness of our hotel as well as the high quality of cleanliness and level of service. We truly appreciate your taking the time to write a review and look forward to welcoming you back to the Athenaeum InterContinental Athens on a future visit to our city. Yours sincerely, Dimitra, Guest Service Centre

Dear Guest, Thank you for staying at the Athenaeum InterContinental Athens. We look forward to welcoming you back in the near future. Yours sincerely, Martha Pallis Assistant Front Office Manager

Dear Patrick, Thank you for staying at the Athenaeum InterContinental Athens and for your review. We are sorry that your stay with us did not meet with your expectations. On a future visit to Athens, we hope to have the opportunity to welcome you back to our hotel. Yours sincerely, Martha Pallis Assistant Front Office Manager

Dear Serge, Thank you for selecting the Athenaeum InterContinental for your recent family trip to Athens and for writing a review. Guest satisfaction is our primary concern and any comments that help us maintain the high standards for which InterContinental is known are warmly welcomed. It pleases us greatly to learn that you enjoyed the professionalism of our staff as well as our extensive breakfast buffet. With regards to our Family rooms, may we take this opportunity to advise you that none of our Family rooms have an Acropolis view and we would like to apologise for any miscommunication on our part. We have also noted your comment about the sofa bed and are very sorry for our oversight. Unfortunately, due to Covid-19 protocols, we are unable to enter a guest’s room while the guest is present and we apologise for the inconvenience this caused you. We thank you again for your valuable feedback and look forward to welcoming you back in the nearest future. Yours sincerely, Martha Pallis Assistant Front Office Manager

Dear Guest, Thank you for staying at the Athenaeum InterContinental Athens and for writing a review about your experience. It pleases us greatly to learn that your short stay with us met with your expectations. We look forward to welcoming you back on your next visit to our city. Yours sincerely, Martha Pallis Assistant Front Office Manager

Cher Phedra, Merci d'avoir séjourné à l'Athenaeum InterContinental plus tôt cette année et pour vos aimables commentaires. La satisfaction des clients est notre principale préoccupation et nous sommes ravis d'apprendre que votre séjour a été agréable, renforcé par le haut niveau de service fourni par notre personnel et le confort de nos chambres. Nous vous remercions pour vos commentaires et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel. Cordialement, Clio Karakasoglou | Agent des relations avec les clients

Cher invité, Nous vous remercions sincèrement d'avoir séjourné à l'Athenaeum InterContinental Athens et d'avoir pris le temps de partager vos commentaires. Nous sommes ravis d'apprendre que le niveau de service que vous avez reçu de notre personnel a amélioré votre séjour à Athènes. Notre personnel est très fier de l'expérience positive des clients et nous tenons à vous assurer que vos aimables commentaires seront partagés avec notre équipe. Nous vous remercions de votre recommandation et espérons pouvoir vous accueillir de nouveau très bientôt. Cordialement, Artemis Karava | Agent des relations avec les clients

Cher David, Merci d’avoir choisi l’Athenaeum InterContinental Athens pour votre récent séjour à Athènes et d’avoir pris le temps de nous faire part de vos commentaires. La satisfaction de nos clients est notre objectif et nous sommes heureux que notre service de personnel réponde à vos attentes. Notre personnel est très fier de fournir à nos clients une expérience inoubliable et nous veillerons à ce que vos commentaires amicaux soient partagés avec notre équipe. Merci encore pour vos commentaires et au plaisir de vous revoir dans notre hôtel. Cordialement, Clio Karakasoglou | Agent des relations avec les clients

Cher invité, Merci d’avoir choisi de séjourner à l’Athenaeum InterContinental Athens et d’avoir écrit un avis sur votre expérience. Nous avons constaté votre satisfaction avec nos chambres spacieuses et confortables, nos restaurants et le haut niveau de service fourni par notre personnel. En ce qui concerne votre commentaire sur notre emplacement, pouvons-nous profiter de l’occasion pour vous informer que notre hôtel est situé dans un quartier commerçant et résidentiel proche des sites historiques et du centre-ville. Nous vous remercions de vos commentaires et espérons que nous aurons l'occasion de vous accueillir de nouveau lors de votre prochaine visite à Athènes. Cordialement, Clio Karakasoglou | Guest Relations Officer

Cher invité, Nous vous remercions d’avoir choisi l’Athenaeum InterContinental pour votre récente visite à Athènes et pour avoir rédigé un compte rendu de votre expérience. C'est vraiment un plaisir d'apprendre que vous avez apprécié les installations du Club InterContinental, en particulier la qualité et la variété des plats servis dans le salon. Nous vous remercions encore pour vos aimables commentaires et nous réjouissons de vous accueillir de nouveau à l’Athenaeum InterContinental Athens. Cordialement, Martha Pallis Assistant Front Office Manager

Cher vinh, Merci d'avoir choisi l'Athenaeum InterContinental pour votre récente visite à Athènes et d'avoir écrit une critique sur votre séjour. La satisfaction de nos clients est ce que nous recherchons et nous sommes heureux d’apprendre que vous avez apprécié le service de notre personnel ainsi que la commodité de notre service de navette quotidien gratuit vers la place Syntagma. Nous vous remercions encore pour vos aimables commentaires et sommes impatients de vous accueillir dans un avenir proche. Cordialement, Martha Pallis Assistant Front Office Manager

Cher Aymeric, Merci de rester avec nous à l’Athenaeum InterContinental Athens et d’avoir écrit une critique sur votre expérience. La satisfaction de nos clients est ce que nous recherchons et tous les commentaires qui nous aident à maintenir les normes élevées pour lesquelles InterContinental est connu sont les bienvenus. Cela nous fait grandement plaisir d'apprendre que vous avez apprécié la commodité de notre emplacement ainsi que notre installation de piscine. Nous vous remercions encore pour vos aimables commentaires et sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Athènes. Cordialement, Martha Pallis Assistant Front Office Manager

Dear journaux, Thank you for your patronage to the Athenaeum InterContinental Athens and for taking the time to share your feedback. We were most concerned to read your review and would like to express our sincere apologies for the disappointment we caused. On your next visit to our hotel, please contact our Guest Relations department so that we may ensure that this lapse in our usually high standards of service is not repeated. We thank you again for bringing this issue to our attention, as it is through comments such as yours, that we are able to identify certain areas in need of improvement. We look forward to welcoming you back to Athens and the Athenaeum InterContinental. Yours sincerely, Martha Pallis Guest Relations Manager

Dear Guest, Thank you for having selected the Athenaeum InterContinental for your visit to Athens and for taking the time to write a review. It is a pleasure to read that your stay with us met your expectations and that you particularly enjoyed our free shuttle bus to Syntagma square, as well as the Club lounge facilities and the spectacular view of the Acropolis from its terrace. We thank you for your kind comments and look forward to welcoming you back in the nearest future. Yours sincerely, Martha Pallis Guest Relations Manager

Dear Gisele, Thank you for choosing to stay at the Athenaeum InterContinental Athens and for taking the time to write your comments. It is always a pleasure to learn that we have met our guests’ expectations and that your stay was ‘excellent’. We look forward to welcoming you back in the very near future. Yours sincerely, Martha Pallis Guest Relations Manager

Dear gaia L, Thank you for staying with us at the Athenaeum InterContinental Athens and for taking the time to write a review. We are happy to learn that your stay with us met with your expectations and look forward to welcoming you back to our hotel very soon. Yours sincerely, Martha Pallis Guest Relations Manager

Dear Jean-Philippe, Thank you for staying at the Athenaeum InterContinental Athens and for writing a review about your experience. We are delighted to learn that your stay with us was comfortable and that you particularly enjoyed the view of the Acropolis from our Premiere Lounge and Restaurant. Regarding the price for breakfast, may we inform you that our price reflects the high quality and variety of the food available as well as the level of service offered. May we also take this opportunity to advise you that our hotel also offers rates that include breakfast, which you may wish to consider for a future visit. With regard to the cost for internet connection, our price is in fact, much lower than that of our competitors in Athens. We would like to take this opportunity to suggest that by joining our loyalty program IHG Rewards Club, you will be able to enjoy complimentary access to the internet at all IHG Hotels and Resorts worldwide. We thank you again for your valuable comment and look forward to welcoming you back to the Athenaeum InterContinental Athens. Yours sincerely, Martha Pallis Guest Relations Manager

Dear Regis, Thank you for choosing to stay at the Athenaeum InterContinental Athens. We greatly appreciate your review and are pleased to learn that your stay with us was an enjoyable one. We look forward to welcoming you back to our hotel on your next visit to Athens. Yours sincerely, Martha Pallis Guest Relations Manager

Dear Thomas, Thank you for choosing to stay at the Athenaeum InterContinental Athens and for taking the time to write a review. Guest satisfaction is our primary and it is always a pleasure to learn that we have met our guests’ expectations. We look forward to welcoming you back to the Athenaeum InterContinental on your next visit to Athens. Yours sincerely, Martha Pallis Guest Relations Manager

Dear Marie-Ange Thank you for staying with us at the Athenaeum InterContinental on your recent visit to Athens and for taking the time to write a review. We appreciate your feedback and would like to take this opportunity to inform you that our hotel is situated in a safe residential and business area. Furthermore, if one does not wish to take a taxi or use out hotel’s complimentary shuttle bus to Syntagma square, within a short walking distance from the hotel, one can reach the bus, tram and metro stations. We thank you again for your comments and look forward to welcoming you back to our hotel in the very near future. Yours sincerely, Martha Pallis Guest Relations Manager

Dear James,Thank you for your review. We hope to have the opportunity to welcome you again in the future.Yours sincerely,OlgaGuest Service Center

Dear Bhavani,Thank you for choosing the Athenaeum InterContinental Athens and for taking the time to write a review. We are pleased to read that you particularly enjoyed the service provided by our staff. With regards to your comment about the room’s condition, may we take the opportunity to inform you that we are currently in the planning stages of our next renovation phase that has begun from our lobby area and will be followed by our rooms in the coming months.We thank you again for your valuable comments and look forward to welcoming you back to our hotel on a future visit to Athens.Yours sincerely,Rea Guest Service Center

Dear Kalpesh,Thank you for your review. We hope to have the opportunity to welcome you again in the future.Yours sincerely,MariaGuest Service Centre

Dear Asaf,Thank you for choosing the Athenaeum InterContinental for your stay in Athens and for writing a review about your experience. We are delighted to learn that you enjoyed your stay and that you found our hotel to be great. May we have the opportunity to inform you that we are currently in the planning stages of our next renovation phase that has begun from our lobby area and will be followed by our rooms in the coming months. Once again, thank you for your review and we look forward to welcoming you back to our hotel in the near future.Yours sincerely,Maria Guest Service Center

Dear Joseph, Thank you for staying at the Athenaeum InterContinental Athens and for writing a review about your experience. With regards to your comment about shower controls we would like to inform you that housekeeping staff or Guest Service staff may assist and give you the relevant information about their operation. We thank you again for your comments and we look forward to welcoming you back to our hotel. Yours sincerely, Efi Guest Service Center

Dear Johanna,We appreciate your feedback. We hope to have the opportunity to welcome you back to our hotel in the near future.Yours sincerely,GeorgiaGuest Service Centre

Dear Gennaro,Thank you for choosing the Athenaeum InterContinental Athens and for taking the time to share your positive review. We are delighted to read that you thoroughly enjoyed our hospitality and the service provided by our staff. We look forward to welcoming you back to our hotel in the near future.Yours sincerely,OlgaGuest Service Center

Dear Balwinder,Thank you for your great review. We are truly pleased to hear your positive feedback. We hope to welcome you back to the Athenaeum InterContinental Athens in the near future.Yours sincerely,MariaGuest Service Centre

Dear Wei,Thank you for your review. We hope to have the opportunity to welcome you again in the future.Yours sincerely,MariaGuest Service Centre

Dear Aris,Thank you for your review. We hope to have the opportunity to welcome you again in the future.Yours sincerely,MariaGuest Service Centre

Dear Shanitha,Thank you for staying at the Athenaeum InterContinental Athens and for taking the time to share your review. We are delighted to read that you thoroughly enjoyed our hospitality and the comfort of our rooms. Concerning your comment on our beds and pillows may we take the opportunity to inform you that they are both in line with IHG standards. However, for the additional comfort of our guests’, we provide a pillow menu from which one may select the pillow of one’s choice according to personal needs. We thank you again for your valuable feedback and trust that we will have the opportunity to welcome you again on your future travels to our city.Yours sincerely,GeorgiaGuest Service Center