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Avis sur Lloyd Hotel Astoria Bayfront, Ascend Hotel Collection

2.5 out of 5

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 545 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 306 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 91 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 1000." "

9,0/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Jean-Marc

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Mikaila

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful and friendly front desk staff
Séjour de 2 nuits en mai 2024

10/10 Excellent

Victoria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel
Séjour de 1 nuit en mai 2024

10/10 Excellent

Helen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good, quiet location a little ways from town, delicious complimentary salmon chowder. Clean rooms and courteous service. Pool and hot tub were fun and clean as well!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Lori

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The girl at the desk was very friendly and informative. The hotel was very clean and properly maintained. Beds and bedding were very comfortable. I loved the added touch of complimentary smoked salmon chowder and crackers as well as chocolate chip cookies. The gym was outstanding. We did not use the pool but it looked nice. Overall a wonderful experience and we would definitely go back.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 mai 2024
Dear Joseph,Thank you for sharing your thoughts about your stay at Ascend Hotel – Astoria. Your positive feedback motivates our team to continue delivering excellent experiences. We look forward to welcoming you back for another wonderful visit!

10/10 Excellent

Pamela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
King size bed only, no where for luggage . Bed comfortable. Breakfast good.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 24 mai 2024
Dear Pamela,Thank you for your five-star review! We're delighted you enjoyed the comfortable king-size bed and the good breakfast. We'll take note of your feedback regarding luggage space to improve future stays. We look forward to welcoming you back to Ascend Hotel – Astoria next time you visit!

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was quite comfortable and clean. I would recommend that they add sweetener to the rooms for the coffee service in the future.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Jennifer,Thank you for taking the time to leave your review! At Ascend Hotel – Astoria, we strive to ensure every guest has an unforgettable experience. Therefore, we are delighted that our clean, comfortable accommodations made a tremendous impression on you! Rest assured, we will take your suggestion regarding the coffee service in our rooms into consideration as we continually strive to make improvements for the benefit of our guests. It was a pleasure having you here, and we look forward to going above and beyond for you on your next visit.

10/10 Excellent

James, Elmhurst

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay once again!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear James,Thank you so much for choosing to stay with us at Ascend Hotel – Astoria. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. It was a pleasure to host you, and we hope to welcome you back soon.

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was clean and service very good. I would have liked to have a view, given proximity to the river, but our lower level room didn’t have it. Everything else was quite good.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Richard,Thank you for taking a moment to leave a review! We're thrilled our hospitable team left a memorable impression on you, and we appreciate you mentioning our impeccable accommodations. The next time you join us, simply let us know you would like a higher floor room, and we will do our best to make that happen. It was a pleasure having you here, and we hope you return soon.

10/10 Excellent

Ann

Voyage en couple
Welcoming. Loved salmon chowder. Pool and hot tub great
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Ann,Thank you for sharing feedback on your stay. Hearing our guests have had a fantastic experience using our pool and enjoying the engaging atmosphere we provide is always welcome! We look forward to providing another fantastic stay on your next visit.

10/10 Excellent

Nicole

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me and my family loved our stay.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Nicole,We're thrilled you and your family enjoyed your stay at Ascend Hotel – Astoria! Thank you for choosing us, and we look forward to welcoming you back for another memorable visit.

10/10 Excellent

James, Elmhurst

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Desk staff were super nice
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Dear James,Thank you for taking the time to leave your review of Ascend Hotel – Astoria. It is delightful to hear that our front desk team was able to provide the friendly and accommodating service we are known for. We are thrilled that you enjoyed your stay, and we look forward to welcoming you back in the future.

10/10 Excellent

Keith

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Astoria is a working town, but the location of the property and the cleanliness of the property makes it a star. Room was well appointed and the bed was very comfortable. The bathrobes were an extra bonus. Pool and sauna are open late which is great for late arrivals. Get to the lobby early for the smoked salmon chowder!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Keith,Thank you so much for taking the time to share your thoughts on your recent visit. We are thrilled that you enjoyed so many aspects of your stay, from our comfortable accommodations and excellent amenities to our fantastic location and the high standards of cleanliness we adhere to. Should your travels bring you back to the area in the future, we hope you'll consider choosing Ascend Hotel – Astoria again!

10/10 Excellent

Damon

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Awesome place to stay
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Damon,Thank you for staying with us and for your feedback. We're glad you had an exceptional experience. We hope to welcome you back soon for another great stay at Ascend Hotel – Astoria!

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service all around!
Séjour de 1 nuit en mai 2024
Réponse de Dawn le 10 mai 2024
Thank you Jamie for the great review!We hope to see you again soon.Lloyd Hotel Astoria Bayfront

10/10 Excellent

Merrill

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice staff, close to bridge.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Merrill,It was our pleasure to provide you with convenient, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Ascend Hotel – Astoria!

10/10 Excellent

davene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The female clerk that checked us in late in the day, worked the evening Friday and Saturday was extremely efficient and awesome customer service! The staff that ran the breakfast buffet provided a wonderful breakfast and catered to guest! I will be back for sure!
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Davene,Thank you for taking the time to provide your review of Ascend Hotel – Astoria. We are thrilled to hear about your positive stay! Hearing that our front desk and breakfast teams provided amazing service brings joy to our hearts. Your kind words will make their day. We look forward to welcoming you back again soon.

10/10 Excellent

Carolyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The chowder was awesome and the rooms were very comfortable
Séjour de 1 nuit en février 2024
Réponse de General Manager le 3 mai 2024
Dear Carolyn,It was such a pleasure having you as our guest! We're delighted to know you were comfortable during your stay, and we appreciate you mentioning our tasty chowder. Thank you for your perfect rating, and we hope you return soon!

10/10 Excellent

Doug

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We asked for and got a room on the 4th floor, a good part of the morning and evening we watched ships enter and leave the harbor, for folks from Idaho this was a enjoyable way to relax. The staff in our opinion bent over back wards to make our stay memorable. The only thing I would suggest for improvement is a better sign on the entrance. I would recommend the hotel highly. Just good folks.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 3 mai 2024
Dear Doug,Thank you for your wonderful review of Ascend Hotel – Astoria! We're delighted to hear that watching ships from your room added a special touch to your stay and that our team went above and beyond to make your visit memorable. We appreciate your suggestion about improving our signage and will certainly consider it. It’s a pleasure to receive your recommendation, and we look forward to welcoming you back soon!

10/10 Excellent

Kenneth

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel had so many nice touches for guests. Real glass coffee cups other than paper ones. Same for the water glasses. A black hand towel for makeup removal. Comfy Terry robes in the bathroom. A variety of coffee for the Keurig in your room. Another nice touch is warm clam chowder available in the afternoon followed by a freshly baked cookie. The staff was wonderful!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 3 mai 2024
Dear Kenneth,It was such a pleasure to welcome you to Ascend Hotel – Astoria! Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate you mentioning our thoughtful amenities and delicious offerings. Thank you for your perfect rating, and we hope you return soon!

10/10 Excellent

Raheli

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love it! Gonna stay again for sure!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were very appreciative of how pet friendly the hotel was.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Kimberly,Thank you for choosing to stay with us and for taking a moment to share your five-star experience. We are delighted to hear that you appreciated our pet-friendly policies, and it is wonderful to know that we could make your stay comfortable for every member of your family! Our team looks forward to welcoming you and your pet back again to Ascend Hotel – Astoria for another enjoyable visit.

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Sheldon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place, upscale compared to most other places in Astoria. Offered hot clam chowder as a late afternoon snack. Very good desk clerk. On the water. Our room has a view.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Sheldon,One of our goals is for each guest to leave completely satisfied, and it sounds like we accomplished this during your visit. Thank you for your kind words regarding our delicious snacks, fantastic views, and stellar service. We are glad you chose Ascend Hotel-Astoria, and it would be an honor to welcome you back again anytime.

10/10 Excellent

Linda, Aberdeen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room and people were great. The only thing we didn't like was the breakfast buffet. When we arrived, about an hour before it was to close, most of the hot food was gone or almost gone. Finally someone came to check but it was too late and we went somewhere else.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Linda,Thank you for being our guest and for giving us a perfect rating! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and excellent accommodations hit the mark for you. Your feedback about our breakfast service will be shared with our team for further consideration and to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you return soon!

10/10 Excellent

Marclin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient Location Complementary breakfast
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 25 avr. 2024
Dear Marclin,It is wonderful to know that you had an excellent experience with us! We're thrilled our fantastic location suited your needs well and that you started your day off right with our delicious breakfast offerings. Thank you for your kind review and perfect rating, and we hope you return soon!

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would have preferred a little better view, but it was very quiet and clean! We enjoyed our stay!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 20 avr. 2024
Dear Barbara,Thank you so much for the five-star review. We're pleased to hear you enjoyed your stay and our clean, peaceful accommodations. We hope you'll visit us again soon!

10/10 Excellent

Erick

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay. Staff was friendly and helpful and went the extra mile. Location was a bit off, being so close to the garage and UHaul area, but would gladly stay again.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Erick,Thank you so much for the five-star review. We're pleased you had a great stay, and the team will be happy to hear your praise. We hope you will visit us again soon.

10/10 Excellent

Oscar

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Excellent value. Surprised by all the extra complimentary food items like cookies & smoked salmon chowder for dinner. We stayed one night but enjoyed the pool when we check in and before we checked out, breakfast buffet, cookies, and chowder were all great. The rooms were clean, loved spending time in the pool, hot tub and sauna.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Oscar,It brightens our day to know that you had a fantastic stay with us! We are thrilled that you enjoyed so many aspects, from our fantastic location and delicious offerings to our excellent value and wonderful amenities. Thank you for your perfect rating, and we hope you return soon!

10/10 Excellent

Jill

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff awesome breakfast would recommend.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Jill,Thank you so much for the five-star review. We're thrilled you enjoyed our delicious breakfast, and we'll pass your compliments on to our team, who will be so happy to hear your appreciation. We hope you'll visit us again soon!

10/10 Excellent

Janice

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very friendly & helpful staff.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Janice,Thank you so much for taking the time to share your thoughts on your recent visit! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. It was truly a pleasure having you here, and we hope you return soon!

10/10 Excellent

dean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great. will stay here again.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Dean,Thank you for your review and for giving us a perfect rating! We are thrilled you thoroughly enjoyed your recent experience, and we hope you return soon.

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really great hotel, only thing I would add is if staying more than two nights, re-stock the room like coffee and TP. Other then that it was very nice and staff was good.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Jennifer,Thank you for your great review and perfect rating! We are delighted to have had you as our guest recently, and we appreciate you mentioning our hospitable team. Your suggestion for our amenities will be shared with our internal team for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon.

8/10 Bien

Merlina Diaz

Séjour de 1 nuit en avril 2024

10/10 Excellent

Sarah M.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a good breakfast nice room coffee makers in room. Area was quiet seemed like safe area for families. Had to wait a little bit to check in but not a big deal.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Sarah,We are glad you chose Ascend Hotel-Astoria and thank you for your fantastic review. We appreciate your compliments regarding our delicious breakfast, well-appointed accommodations, and relaxing surroundings. Thank you for your feedback, and it would be an honor to have you join us again anytime.

10/10 Excellent

Sara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful, modern hotel with a great bed. Staff was top notch, we enjoyed our stay and are happy to have found our new Astoria spot. Will be back!
Réponse de General Manager le 10 avr. 2024
Dear Sara,We're proud to be your new go-to hotel in the area. It's great to hear that our friendly staff impressed you and that you had a comfortable night's sleep. We look forward to your next stay at Ascend Hotel – Astoria!

10/10 Excellent

Holly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our first time at a Lloyd properties and Astoria. I found the staff friendly and helpful. Or room was clean and well maintained. Look forward to our next visit.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Susan,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. If your travels bring you back to town, please come see us again at Ascend Hotel – Astoria!

10/10 Excellent

Kerry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a lovely 1 night stay here. The room was spacious and the beds were comfortable. The staff were all very helpful and friendly. Would absolutely recommend.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Kerry,Thank you for the kind review and recommendation! We're glad our spacious, comfortable rooms provided you with the ideal place to rest and that our friendly staff made you feel welcome. The next time you're in the area, please come see us again at Ascend Hotel – Astoria.

10/10 Excellent

Brandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

8/10 Bien

Bart

Séjour de 1 nuit en mars 2024

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great value, big room, lots of counter space, good bathroom, hot water, lots of plugs for recharging, great breakfast. I’d stay here again.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Martin,It's always a pleasure hearing from our guests! We're glad our spacious rooms had everything you needed and that you enjoyed our delicious breakfast as well. The next time you're in the area, please come see us again at Ascend Hotel – Astoria for another exceptional stay.

10/10 Excellent

Gevert, Swindon

Séjour de 1 nuit en mars 2024

10/10 Excellent

Beckz

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My first thought was “this is very hidden” ..you have to really pay attention so you don’t miss the entrance.. but everything about our stay was more than excellent.. when you check in the set up is beautiful.. walking in I almost got a cabin like essence .. I instantly fell in love.. it’s very cozy and the staff was amazing! They greeted you coming and going and made sure you had everything you needed and was very clear about what they offer which I thought was awesome ! I WILL stay here again my next coastal visit!
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Thank you for taking the time to leave a review. We're so happy to hear you had such an excellent experience with us at Ascend Hotel – Astoria. It's great to hear that you enjoyed our cozy atmosphere and that our amazing team was so helpful. Your generous feedback is greatly appreciated, and we hope you'll visit us again soon.

10/10 Excellent

Robin

Séjour de 1 nuit en mars 2024

10/10 Excellent

Micah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Lynn

Voyage en couple
Being right on the end of the hotel with two windows was just what we wanted. The hotel was a bit dated, two much brown from the seventies.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 29 mars 2024
We are happy you enjoyed your stay! Come see us again!

10/10 Excellent

Maria

Séjour de 1 nuit en mars 2024