Avis
8,8
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
10 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Reservation Team le 29 mars 2023
Thank you for your feedback on our hotel. We are glad to hear that you found our quality to price ratio to be good for your short stay. Our team strives to provide excellent service and comfortable accommodations to all our guests, whether they are staying for a brief stopover or a longer vacation. We hope to have the pleasure of welcoming you back again in the future. Please don't hesitate to reach out to us if you need anything during your stay.
10/10 Excellent
MOHAMED
21 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel propre, chambre spacieuse..
MOHAMED
Séjour de 3 nuits en février 2023
Réponse de Reservation Team le 23 févr. 2023
Thank you for taking the time to write us a review, And we are happy to hear your comments, We already starting making some solid changes to our breakfast.
10/10 Excellent
Jean Pierre
Voyage en groupe
15 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellente Localisation
Jean Pierre
Séjour de 3 nuits en janvier 2023
Réponse de Reservation Team le 23 févr. 2023
We appreciate your taking the time to write us a review and we will work on your comments for the better.
10/10 Excellent
Voyageur vérifié
7 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2022
Réponse de Reservation Team le 10 janv. 2023
We appreciate it, So glad to hear that
4/10 Médiocre
Jean
11 juil. 2022
Jean
Séjour de 4 nuits en juillet 2022
10/10 Excellent
Jonatan
19 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable
Jonatan
Séjour de 1 nuit en mai 2022
Réponse de Reservation Team le 10 juin 2022
We Loved reading your review, We appreciate that.
10/10 Excellent
MELISSA
21 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour
MELISSA
Séjour de 2 nuits en avril 2022
Réponse de Reservation Team le 29 avr. 2022
We appreciate your review and we would like to thank you for choosing our hotel.
8/10 Bien
Dominique
25 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dominique
Séjour de 1 nuit en mars 2022
Réponse de Reservation Team le 25 mars 2022
It was our pleasure to have you in our hotel.
10/10 Excellent
Dorra
Voyage en famille
12 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dorra
Séjour de 1 nuit en décembre 2021
Réponse de Reservation Team le 15 déc. 2021
Thanks a lot for your kind review we are glad that you enjoyed it.
Looking forward to seeing you more in the future.
10/10 Excellent
Sabrina
Voyage en famille
2 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sabrina
Séjour de 1 nuit en octobre 2021
Réponse de Mhmd Asad le 9 nov. 2021
It is such a great feeling seeing your rating, Knowing that you enjoyed your stay at our Hotel.
4/10 Médiocre
Wayne
31 déc. 2023
Wayne
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Aiham
Voyage en famille avec de jeunes enfants, Voyage en famille
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aiham
Séjour de 2 nuits en novembre 2023
Réponse de Mhmd Asad le 29 nov. 2023
Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you found our stay affordable and that you appreciated the cleanliness of our property. Our team takes great pride in maintaining high standards of cleanliness, and it's always encouraging to receive positive feedback.We're also pleased to know that you had a positive experience with our staff. Providing excellent service and creating a welcoming atmosphere for our guests are top priorities for us, and your kind words reinforce the hard work and dedication of our team.Your satisfaction is our ultimate goal, and we hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything specific you think we could improve upon or if you have any additional comments, please feel free to share them. We value your input as it helps us enhance the experience for all our guests.
10/10 Excellent
Olivier
1 nov. 2023
Olivier
Séjour de 4 nuits en octobre 2023
Réponse de Mhmd Asad le 29 nov. 2023
Thank you so much for taking the time to share your wonderful 5-star review! We are delighted to hear that you had a fantastic experience during your stay with us. Our team works hard to create a welcoming and enjoyable atmosphere, and we're thrilled to know that we met your expectations.It's always a pleasure to receive positive feedback, and we appreciate your kind words about [specific aspects of your service or facilities mentioned by the guest]. We strive to provide the best possible experience for our guests, and it's incredibly rewarding to hear when we've succeeded.We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
10/10 Excellent
Carl
Voyage en famille
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carl
Séjour de 1 nuit en octobre 2023
Réponse de Mhmd Asad le 29 nov. 2023
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our accommodations comfortable and that our team member at the desk was able to enhance your experience.It's fantastic to learn that the snorkeling experience we arranged for you became one of the highlights of your trip. We strive to provide memorable moments for our guests, and it's always rewarding to know that we've succeeded in creating special memories.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for more unforgettable experiences in the future.
8/10 Bien
Voyageur vérifié
20 oct. 2023
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en juillet 2023
Réponse de Mhmd Asad le 29 nov. 2023
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay and appreciate your overall rating of 8 out of 10.Your insights are invaluable to us as we continuously strive to enhance our guests' experience. If there are specific areas where you believe we can improve and earn that extra point, we would love to hear more details. Your input is crucial in helping us provide the best possible service.We hope to have the pleasure of welcoming you back in the future, and we'll do our best to ensure an even more enjoyable stay.
8/10 Bien
vincenzo
15 oct. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
vincenzo
Séjour de 3 nuits en octobre 2023
Réponse de Mhmd Asad le 29 nov. 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay, particularly regarding the lukewarm shower and the issue with the safe.Your comments are valuable to us, and we want to assure you that we take them seriously. Our team is already looking into the water temperature and safe battery concerns to address and rectify these issues promptly. We understand the importance of a comfortable and trouble-free stay, and we regret that we fell short of your expectations.We appreciate your understanding and hope that you will give us another opportunity to provide you with the exceptional experience that we strive to deliver to all our guests. Please feel free to reach out to our front desk during your next visit so that we can ensure your stay is flawless.
8/10 Bien
Dramane
16 sept. 2023
Dramane
Séjour de 2 nuits en septembre 2023
Réponse de Mhmd Asad le 15 oct. 2023
We appreciate you for taking the time to review us.
10/10 Excellent
Voyageur vérifié
10 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Réponse de Mhmd Asad le 15 oct. 2023
We appreciate you for taking the time to review us.
10/10 Excellent
Ali
Voyage en famille
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ali
Séjour de 1 nuit en septembre 2023
Réponse de Mhmd Asad le 15 oct. 2023
We appreciate you for taking the time to review us.
6/10 Satisfaisant
Tareq, Salem
1 sept. 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Tareq
Séjour de 1 nuit en août 2023
Réponse de Mhmd Asad le 15 oct. 2023
We appreciate you for taking the time to review us.
6/10 Satisfaisant
Andreas
Voyage en famille
18 août 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Andreas
Séjour de 1 nuit en août 2023
Réponse de Mhmd Asad le 19 août 2023
We appreciate your feedback regarding your recent stay. We apologize for any cleanliness issues and the breakfast experience that fell short. Your comments have been shared with our team for immediate attention. We're committed to improving, and we hope you'll consider staying with us again to experience the positive changes.
6/10 Satisfaisant
Younghee
30 juil. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Younghee
Séjour de 1 nuit en juillet 2023
Réponse de Mhmd Asad le 19 août 2023
We appreciate your feedback regarding your recent stay. We apologize for any cleanliness issues and the breakfast experience that fell short. Your comments have been shared with our team for immediate attention. We're committed to improving, and we hope you'll consider staying with us again to experience the positive changes.
2/10 Horrible
samir
23 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
samir
Séjour de 1 nuit en juin 2023
6/10 Satisfaisant
Gerald
Voyage en couple
20 juin 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Gerald
Séjour de 2 nuits en juin 2023
Réponse de Mhmd Asad le 23 juin 2023
Thank you for taking the time to give us your feedback about your stay, Could you help us know what was something you didn't like in order for us to work on it in the future.
10/10 Excellent
Tom Christian
15 juin 2023
Tom Christian
Séjour de 1 nuit en juin 2023
Réponse de Mhmd Asad le 23 juin 2023
Thank you for the glowing 5-star review! We're thrilled that you enjoyed your stay with us
10/10 Excellent
Gustabo
Voyage en couple
15 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gustabo
Séjour de 1 nuit en mai 2023
Réponse de Mhmd Asad le 23 juin 2023
We are overjoyed to receive your fantastic 5-star rating! It's wonderful to know that our hotel service left a lasting impression on you. We genuinely appreciate your support and hope to have the pleasure of hosting you again soon
10/10 Excellent
Stephen
Voyage en couple
10 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephen
Séjour de 1 nuit en juin 2023
Réponse de Mhmd Asad le 23 juin 2023
Thank you for the outstanding 5-star rating! We're thrilled to hear that your stay at our hotel exceeded your expectations. Your satisfaction is our top priority, and we can't wait to provide you with another exceptional experience in the future
8/10 Bien
Ottavio
Voyage en famille
6 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ottavio
Séjour de 1 nuit en juin 2023
Réponse de Mhmd Asad le 23 juin 2023
"Thank you for your 4-star rating! We're pleased to know that you enjoyed your stay at our hotel. Your feedback is valuable to us, and we will continue to work hard to ensure an even more exceptional experience during your next visit. We look forward to welcoming you back soon.
8/10 Bien
Dennis
2 juin 2023
Les points forts : Propreté et personnel et service
Clean and tidy hotel.
Dennis
Séjour de 3 nuits en mai 2023
Réponse de Mhmd Asad le 23 juin 2023
"Thank you for taking the time to rate our hotel. We appreciate your feedback and are glad to see that you had a positive experience overall. We value your input and will strive to further enhance our services to earn that extra star on your next visit
10/10 Excellent
seamus
2 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
seamus
Séjour de 1 nuit en mai 2023
Réponse de Mhmd Asad le 23 juin 2023
Your kind words mean the world to us and we're delighted to have exceeded your expectations. It was our pleasure to provide you with exceptional service during your time at our hotel. We hope to welcome you back soon for another fantastic experience
8/10 Bien
Gaurab
Voyage en famille
21 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gaurab
Réponse de Mhmd Asad le 23 juin 2023
"Thank you for taking the time to rate our hotel. We appreciate your feedback and are glad to see that you had a positive experience overall. We value your input and will strive to further enhance our services to earn that extra star on your next visit
10/10 Excellent
Sunil
19 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sunil
Séjour de 1 nuit en mai 2023
Réponse de Mhmd Asad le 23 juin 2023
We greatly appreciate your 5-star rating and positive feedback! It's wonderful to hear that our hotel service left a lasting impression on you. We look forward to serving you again in the future
8/10 Bien
Ronen
Voyage en groupe
6 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ronen
Séjour de 1 nuit en mai 2023
Réponse de Reservation Team le 6 mai 2023
We appreciate your review.
10/10 Excellent
Voyageur vérifié
17 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en avril 2023
Réponse de Reservation Team le 28 avr. 2023
Thanks for your rating and support.
10/10 Excellent
Francesco
7 avr. 2023
Francesco
Séjour de 1 nuit en avril 2023
Réponse de Reservation Team le 28 avr. 2023
Thanks for your rating and support.
8/10 Bien
Richard
Voyage en groupe
20 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en mars 2023
Réponse de Mhmd Asad le 29 mars 2023
Thank you for taking the time to share your experience at our hotel. We are glad to hear that you found our staff to be very nice and enjoyed the good food. However, we apologize for the technical issues you experienced with the wifi and tv during your stay. We understand how frustrating it can be when technology doesn't work as it should, and we will take steps to ensure these problems are addressed and resolved in a timely manner in the future.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
10/10 Excellent
Oscar
Voyage en famille
20 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Buen hotel con magníficas vistas sobre el mar rojo
Oscar
Séjour de 3 nuits en mars 2023
Réponse de Mhmd Asad le 29 mars 2023
Thank you for choosing to stay with us and for taking the time to share your wonderful review. We are delighted to hear that you found your room and bathroom spacious, comfortable, and clean, and that the new furniture met your expectations. We are also thrilled that you enjoyed the spectacular sea views from your room, and we appreciate your recommendation to other travelers.We are glad to hear that you found the parking process easy and convenient. Your feedback is important to us, and we will continue to strive to exceed your expectations in all aspects of your stay.Thank you again for your positive review, and we hope to have the pleasure of welcoming you back soon for another memorable stay.
8/10 Bien
Richard
19 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en mars 2023
Réponse de Mhmd Asad le 29 mars 2023
Thank you for taking the time to provide us with your feedback. We are glad to hear that our staff was able to assist you and make your stay more comfortable. We apologize for any inconvenience you may have experienced with the Wi-Fi and TV, and we will be sure to address these issues to ensure that our guests have a seamless and enjoyable stay.We are thrilled to hear that you enjoyed our breakfast and dinner buffet. Our team takes great pride in providing our guests with delicious and satisfying meals, and we are pleased to hear that we met your expectations.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the near future.
10/10 Excellent
robert
18 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent friendly staff
robert
Séjour de 8 nuits en mars 2023
Réponse de Mhmd Asad le 29 mars 2023
Thank you for taking the time to share your experience at our hotel in Aqaba. We're thrilled to hear that you enjoyed your stay with us and that our friendly and attentive staff, spacious and comfortable room, and varied breakfast options contributed to a pleasurable experience.
8/10 Bien
Julie
18 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en mars 2023
Réponse de Reservation Team le 28 avr. 2023
Thanks for your rating and support.
8/10 Bien
Elizabeth
Voyage en famille
27 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en février 2023
Réponse de Reservation Team le 29 mars 2023
Thank you for your feedback! I'm glad to hear that you had a nice stay overall and enjoyed the spacious and modern rooms with a sea view. We apologize for the dirty chairs and the windows not being clean, and we will definitely take note of this and work on improving these aspects for our future guests. It's great to hear that you felt you received good value for your money, and we hope to welcome you back in the future for an even better experience.
8/10 Bien
Hamza
Voyage en famille
24 janv. 2023
Les points forts : Propreté et personnel et service
Hamza
Séjour de 2 nuits en janvier 2023
Réponse de Reservation Team le 23 févr. 2023
Thanks a lot for taking the time to comment, We are making some serious changes to our breakfast
8/10 Bien
Topi
2 janv. 2023
Les points forts : Propreté et confort de la chambre
Smoking inside
Topi
Séjour de 2 nuits en décembre 2022
Réponse de Reservation Team le 10 janv. 2023
Thanks a lot for your valuable review
10/10 Excellent
Ulrich
Voyage en couple
30 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ulrich
Séjour de 12 nuits en décembre 2022
Réponse de Mhmd Asad le 29 nov. 2023
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you found our staff friendly and enjoyed the cleanliness of our new hotel. Providing a welcoming and clean environment is our top priority, and it's always rewarding to know when we've succeeded in creating a positive experience for our guests.We appreciate your support and hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions you may have, we'd love to hear more.
8/10 Bien
PIETRO LUIGI
28 déc. 2022
PIETRO LUIGI
Séjour de 1 nuit en décembre 2022
Réponse de Reservation Team le 30 déc. 2022
We appreciate your review.
8/10 Bien
corrado
Voyage en groupe
4 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
corrado
Séjour de 1 nuit en décembre 2022
Réponse de Reservation Team le 16 déc. 2022
We appreciate your review.
10/10 Excellent
Tasneem
30 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff
Tasneem
Séjour de 1 nuit en novembre 2022
Réponse de Reservation Team le 16 déc. 2022
We appreciate that you take some of your time to write your review about your stay.
8/10 Bien
Marie
17 nov. 2022
Les points forts : Propreté, personnel et service, confort de la chambre
Marie
Séjour de 3 nuits en novembre 2022
Réponse de Reservation Team le 24 nov. 2022
We appreciate your feedback, and Looking forward to hosting you again.
10/10 Excellent
kenneth
Voyage en famille
24 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
kenneth
Séjour de 1 nuit en octobre 2022
Réponse de Reservation Team le 26 oct. 2022
We appreciate your review looking forward to seeing you again
10/10 Excellent
CARLOS A
Voyage en famille
23 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un paseo familia por los caminos biblicos
CARLOS A
Séjour de 1 nuit en octobre 2022
Réponse de Reservation Team le 26 oct. 2022
We enjoyed reading your comments. Thanks Alot