Vue depuis l’hébergement

Avis sur Jordan Seasons Hotel

4 out of 5
Jordan Seasons Hotel
Pr. Mohammad St., Aqaba, Aqaba Governorate

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 50 avis sur 89." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 89." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 89." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 89." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 89." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

CLEMENT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport Qualité / Prix pour une courte étape de passage.
Séjour de 1 nuit en mars 2023
Réponse de Reservation Team le 29 mars 2023
Thank you for your feedback on our hotel. We are glad to hear that you found our quality to price ratio to be good for your short stay. Our team strives to provide excellent service and comfortable accommodations to all our guests, whether they are staying for a brief stopover or a longer vacation. We hope to have the pleasure of welcoming you back again in the future. Please don't hesitate to reach out to us if you need anything during your stay.

10/10 Excellent

MOHAMED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel propre, chambre spacieuse..
Hôtel Jordan season est idéalement situé dans Aqaba, et les chambres sont spacieuses et très agréables. Mon seul bémol serait le petit déjeuner.
Séjour de 3 nuits en février 2023
Réponse de Reservation Team le 23 févr. 2023
Thank you for taking the time to write us a review, And we are happy to hear your comments, We already starting making some solid changes to our breakfast.

10/10 Excellent

Jean Pierre

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellente Localisation
Chambre Triple avec Balcon vue montagne plutôt spacieuse et très propre. Le personnel de l’accueil, du nettoyage et du petit déjeuner ont été très gentils.
Séjour de 3 nuits en janvier 2023
Réponse de Reservation Team le 23 févr. 2023
We appreciate your taking the time to write us a review and we will work on your comments for the better.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Reservation Team le 10 janv. 2023
We appreciate it, So glad to hear that

4/10 Médiocre

Jean

Séjour de 4 nuits en juillet 2022

10/10 Excellent

Jonatan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable
Hôtel proche du centre ville. Vue sur la mer rouge. Personnel agréable et à l’écoute de toute demande. Chambre propre et agréable
Séjour de 1 nuit en mai 2022
Réponse de Reservation Team le 10 juin 2022
We Loved reading your review, We appreciate that.

10/10 Excellent

MELISSA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour
Très bon séjour. Personnel serviable et aimable. Jolie vue dans la chambre. Mini bar bien fourni. Chambre propre. Salle de bain un peu vétuste.
Séjour de 2 nuits en avril 2022
Réponse de Reservation Team le 29 avr. 2022
We appreciate your review and we would like to thank you for choosing our hotel.

8/10 Bien

Dominique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2022
Réponse de Reservation Team le 25 mars 2022
It was our pleasure to have you in our hotel.

10/10 Excellent

Dorra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Reservation Team le 15 déc. 2021
Thanks a lot for your kind review we are glad that you enjoyed it. Looking forward to seeing you more in the future.

10/10 Excellent

Sabrina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2021
Réponse de Mhmd Asad le 9 nov. 2021
It is such a great feeling seeing your rating, Knowing that you enjoyed your stay at our Hotel.

4/10 Médiocre

Wayne

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Aiham

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Affordable stay according to the paid money. The cleanliness and the staffs behaviour are the best features on the property.
Séjour de 2 nuits en novembre 2023
Réponse de Mhmd Asad le 29 nov. 2023
Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you found our stay affordable and that you appreciated the cleanliness of our property. Our team takes great pride in maintaining high standards of cleanliness, and it's always encouraging to receive positive feedback.We're also pleased to know that you had a positive experience with our staff. Providing excellent service and creating a welcoming atmosphere for our guests are top priorities for us, and your kind words reinforce the hard work and dedication of our team.Your satisfaction is our ultimate goal, and we hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything specific you think we could improve upon or if you have any additional comments, please feel free to share them. We value your input as it helps us enhance the experience for all our guests.

10/10 Excellent

Olivier

Séjour de 4 nuits en octobre 2023
Réponse de Mhmd Asad le 29 nov. 2023
Thank you so much for taking the time to share your wonderful 5-star review! We are delighted to hear that you had a fantastic experience during your stay with us. Our team works hard to create a welcoming and enjoyable atmosphere, and we're thrilled to know that we met your expectations.It's always a pleasure to receive positive feedback, and we appreciate your kind words about [specific aspects of your service or facilities mentioned by the guest]. We strive to provide the best possible experience for our guests, and it's incredibly rewarding to hear when we've succeeded.We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Carl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable accommodations. Man at the desk was especially helpful. He booked us for. 4-hour snorkeling experience that was one of the highlights of my trip!
Séjour de 1 nuit en octobre 2023
Réponse de Mhmd Asad le 29 nov. 2023
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our accommodations comfortable and that our team member at the desk was able to enhance your experience.It's fantastic to learn that the snorkeling experience we arranged for you became one of the highlights of your trip. We strive to provide memorable moments for our guests, and it's always rewarding to know that we've succeeded in creating special memories.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for more unforgettable experiences in the future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2023
Réponse de Mhmd Asad le 29 nov. 2023
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay and appreciate your overall rating of 8 out of 10.Your insights are invaluable to us as we continuously strive to enhance our guests' experience. If there are specific areas where you believe we can improve and earn that extra point, we would love to hear more details. Your input is crucial in helping us provide the best possible service.We hope to have the pleasure of welcoming you back in the future, and we'll do our best to ensure an even more enjoyable stay.

8/10 Bien

vincenzo

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The shower was only lukewarm. The safe run out of batteries and because of the weekend, I had to wait one day for the safe to work again
Séjour de 3 nuits en octobre 2023
Réponse de Mhmd Asad le 29 nov. 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay, particularly regarding the lukewarm shower and the issue with the safe.Your comments are valuable to us, and we want to assure you that we take them seriously. Our team is already looking into the water temperature and safe battery concerns to address and rectify these issues promptly. We understand the importance of a comfortable and trouble-free stay, and we regret that we fell short of your expectations.We appreciate your understanding and hope that you will give us another opportunity to provide you with the exceptional experience that we strive to deliver to all our guests. Please feel free to reach out to our front desk during your next visit so that we can ensure your stay is flawless.

8/10 Bien

Dramane

Séjour de 2 nuits en septembre 2023
Réponse de Mhmd Asad le 15 oct. 2023
We appreciate you for taking the time to review us.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Mhmd Asad le 15 oct. 2023
We appreciate you for taking the time to review us.

10/10 Excellent

Ali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Mhmd Asad le 15 oct. 2023
We appreciate you for taking the time to review us.

6/10 Satisfaisant

Tareq, Salem

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Quiet
Séjour de 1 nuit en août 2023
Réponse de Mhmd Asad le 15 oct. 2023
We appreciate you for taking the time to review us.

6/10 Satisfaisant

Andreas

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Mhmd Asad le 19 août 2023
We appreciate your feedback regarding your recent stay. We apologize for any cleanliness issues and the breakfast experience that fell short. Your comments have been shared with our team for immediate attention. We're committed to improving, and we hope you'll consider staying with us again to experience the positive changes.

6/10 Satisfaisant

Younghee

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Facility itself is not clean enough and the breakfast is also so so.
Séjour de 1 nuit en juillet 2023
Réponse de Mhmd Asad le 19 août 2023
We appreciate your feedback regarding your recent stay. We apologize for any cleanliness issues and the breakfast experience that fell short. Your comments have been shared with our team for immediate attention. We're committed to improving, and we hope you'll consider staying with us again to experience the positive changes.

2/10 Horrible

samir

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Gerald

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
-
Séjour de 2 nuits en juin 2023
Réponse de Mhmd Asad le 23 juin 2023
Thank you for taking the time to give us your feedback about your stay, Could you help us know what was something you didn't like in order for us to work on it in the future.

10/10 Excellent

Tom Christian

Séjour de 1 nuit en juin 2023
Réponse de Mhmd Asad le 23 juin 2023
Thank you for the glowing 5-star review! We're thrilled that you enjoyed your stay with us

10/10 Excellent

Gustabo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed my stay and close to shopping
Séjour de 1 nuit en mai 2023
Réponse de Mhmd Asad le 23 juin 2023
We are overjoyed to receive your fantastic 5-star rating! It's wonderful to know that our hotel service left a lasting impression on you. We genuinely appreciate your support and hope to have the pleasure of hosting you again soon

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff. Very helpful.
Séjour de 1 nuit en juin 2023
Réponse de Mhmd Asad le 23 juin 2023
Thank you for the outstanding 5-star rating! We're thrilled to hear that your stay at our hotel exceeded your expectations. Your satisfaction is our top priority, and we can't wait to provide you with another exceptional experience in the future

8/10 Bien

Ottavio

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ottima posizione non lontano dal mare. Personale cortese. Stanze piccole ma pulite. Colazione da migliorare. Nel complesso buono.
Séjour de 1 nuit en juin 2023
Réponse de Mhmd Asad le 23 juin 2023
"Thank you for your 4-star rating! We're pleased to know that you enjoyed your stay at our hotel. Your feedback is valuable to us, and we will continue to work hard to ensure an even more exceptional experience during your next visit. We look forward to welcoming you back soon.

8/10 Bien

Dennis

Les points forts : Propreté et personnel et service
Clean and tidy hotel.
Hotel room was clean and bed was comfortable although the A/C was a bit noisier than expected. Nice breakfast and the staff is very friendly and helpful. Only downside to this hotel is the location as it is a bit further from the beach and shops/restaurants.
Séjour de 3 nuits en mai 2023
Réponse de Mhmd Asad le 23 juin 2023
"Thank you for taking the time to rate our hotel. We appreciate your feedback and are glad to see that you had a positive experience overall. We value your input and will strive to further enhance our services to earn that extra star on your next visit

10/10 Excellent

seamus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Was very convenient as could walk to restaurants and the beach. The hotel was very comfortable with friendly helpful staff
Séjour de 1 nuit en mai 2023
Réponse de Mhmd Asad le 23 juin 2023
Your kind words mean the world to us and we're delighted to have exceeded your expectations. It was our pleasure to provide you with exceptional service during your time at our hotel. We hope to welcome you back soon for another fantastic experience

8/10 Bien

Gaurab

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s clean and budget hotel
Réponse de Mhmd Asad le 23 juin 2023
"Thank you for taking the time to rate our hotel. We appreciate your feedback and are glad to see that you had a positive experience overall. We value your input and will strive to further enhance our services to earn that extra star on your next visit

10/10 Excellent

Sunil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and amazing staff especially at the front desk
Séjour de 1 nuit en mai 2023
Réponse de Mhmd Asad le 23 juin 2023
We greatly appreciate your 5-star rating and positive feedback! It's wonderful to hear that our hotel service left a lasting impression on you. We look forward to serving you again in the future

8/10 Bien

Ronen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Reservation Team le 6 mai 2023
We appreciate your review.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Reservation Team le 28 avr. 2023
Thanks for your rating and support.

10/10 Excellent

Francesco

Séjour de 1 nuit en avril 2023
Réponse de Reservation Team le 28 avr. 2023
Thanks for your rating and support.

8/10 Bien

Richard

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice staff. Tech problems with wifi and tv. Good food.
Séjour de 1 nuit en mars 2023
Réponse de Mhmd Asad le 29 mars 2023
Thank you for taking the time to share your experience at our hotel. We are glad to hear that you found our staff to be very nice and enjoyed the good food. However, we apologize for the technical issues you experienced with the wifi and tv during your stay. We understand how frustrating it can be when technology doesn't work as it should, and we will take steps to ensure these problems are addressed and resolved in a timely manner in the future.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Oscar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Buen hotel con magníficas vistas sobre el mar rojo
Habitación y cuarto de baño amplios, camas cómodas, muebles nuevos, todo muy limpio. Solicité habitación con vistas al mar y lo recomiendo: las vistas sobre el mar rojo son espectaculares. Facilidad de estacionamiento al lado del hotel.
Séjour de 3 nuits en mars 2023
Réponse de Mhmd Asad le 29 mars 2023
Thank you for choosing to stay with us and for taking the time to share your wonderful review. We are delighted to hear that you found your room and bathroom spacious, comfortable, and clean, and that the new furniture met your expectations. We are also thrilled that you enjoyed the spectacular sea views from your room, and we appreciate your recommendation to other travelers.We are glad to hear that you found the parking process easy and convenient. Your feedback is important to us, and we will continue to strive to exceed your expectations in all aspects of your stay.Thank you again for your positive review, and we hope to have the pleasure of welcoming you back soon for another memorable stay.

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice and helpful staff. Had some tech problems with wi fi nd the tv. Good meal buffet for breakfast and dinner.
Séjour de 1 nuit en mars 2023
Réponse de Mhmd Asad le 29 mars 2023
Thank you for taking the time to provide us with your feedback. We are glad to hear that our staff was able to assist you and make your stay more comfortable. We apologize for any inconvenience you may have experienced with the Wi-Fi and TV, and we will be sure to address these issues to ensure that our guests have a seamless and enjoyable stay.We are thrilled to hear that you enjoyed our breakfast and dinner buffet. Our team takes great pride in providing our guests with delicious and satisfying meals, and we are pleased to hear that we met your expectations.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent friendly staff
Friendly, attentive staff combined with spacious comfortable room and varied choice for breakfast made this a very pleasurable stay in Aqaba. Close to many local restaurants and shops it’s 15 minute walk to the beach. Overall the relatively cheap price of this hotel is not indicative of the quality, cleanliness and service this place offers many thanks for an excellent stay
Séjour de 8 nuits en mars 2023
Réponse de Mhmd Asad le 29 mars 2023
Thank you for taking the time to share your experience at our hotel in Aqaba. We're thrilled to hear that you enjoyed your stay with us and that our friendly and attentive staff, spacious and comfortable room, and varied breakfast options contributed to a pleasurable experience.

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Reservation Team le 28 avr. 2023
Thanks for your rating and support.

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall we had a nice stay here. The rooms are very spacious and fairly modern with a nice view of the sea (would have been a nicer view if the windows had been clean). The chairs in the room were a bit dirty, but overall it was good value for the money.
Séjour de 1 nuit en février 2023
Réponse de Reservation Team le 29 mars 2023
Thank you for your feedback! I'm glad to hear that you had a nice stay overall and enjoyed the spacious and modern rooms with a sea view. We apologize for the dirty chairs and the windows not being clean, and we will definitely take note of this and work on improving these aspects for our future guests. It's great to hear that you felt you received good value for your money, and we hope to welcome you back in the future for an even better experience.

8/10 Bien

Hamza

Voyage en famille
Les points forts : Propreté et personnel et service
I really enjoyed my stay, however; the breakfast was awful, bad and poor!
Séjour de 2 nuits en janvier 2023
Réponse de Reservation Team le 23 févr. 2023
Thanks a lot for taking the time to comment, We are making some serious changes to our breakfast

8/10 Bien

Topi

Les points forts : Propreté et confort de la chambre
Smoking inside
Good breakfast, airconditioning and wifi.
Séjour de 2 nuits en décembre 2022
Réponse de Reservation Team le 10 janv. 2023
Thanks a lot for your valuable review

10/10 Excellent

Ulrich

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Freundliches Personal, sauberes neues Hotel.
Séjour de 12 nuits en décembre 2022
Réponse de Mhmd Asad le 29 nov. 2023
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you found our staff friendly and enjoyed the cleanliness of our new hotel. Providing a welcoming and clean environment is our top priority, and it's always rewarding to know when we've succeeded in creating a positive experience for our guests.We appreciate your support and hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions you may have, we'd love to hear more.

8/10 Bien

PIETRO LUIGI

Séjour de 1 nuit en décembre 2022
Réponse de Reservation Team le 30 déc. 2022
We appreciate your review.

8/10 Bien

corrado

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ottima base per visitare Aqaba.
Séjour de 1 nuit en décembre 2022
Réponse de Reservation Team le 16 déc. 2022
We appreciate your review.

10/10 Excellent

Tasneem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff
Clean comfortable hotel. Location was great, close to Aqaba airport. The staff were lovely. We had booked one night but ended up booking again for the end of our trip to Jordan just because staff were welcoming.
Séjour de 1 nuit en novembre 2022
Réponse de Reservation Team le 16 déc. 2022
We appreciate that you take some of your time to write your review about your stay.

8/10 Bien

Marie

Les points forts : Propreté, personnel et service, confort de la chambre
The Hotel was good but even if I asked they did not fix the safe deposit box in the room so I could use it. The breakfast was accepteble but not much more. The view over Aqaba was fantastic.
Séjour de 3 nuits en novembre 2022
Réponse de Reservation Team le 24 nov. 2022
We appreciate your feedback, and Looking forward to hosting you again.

10/10 Excellent

kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022
Réponse de Reservation Team le 26 oct. 2022
We appreciate your review looking forward to seeing you again

10/10 Excellent

CARLOS A

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un paseo familia por los caminos biblicos
Excelente hotel. Personal mu amable y colaborador Habitaciones confortables cómodas y agradables
Séjour de 1 nuit en octobre 2022
Réponse de Reservation Team le 26 oct. 2022
We enjoyed reading your comments. Thanks Alot