Deluxe Panoramic King Bed, Sea View | Literie de qualité supérieure, minibar, coffres-forts dans les chambres

Avis sur Rixos Downtown Antalya All Inclusive - The Land of Legends Access

5 out of 5
Rixos Downtown Antalya All Inclusive - The Land of Legends Access
Sakip Sabanci Boulevard, Konyaalti Beach, Antalya, Antalya

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 410 avis sur 810." "
Note des voyageurs de 8 (Bien), d’après 230 avis sur 810." "
Note des voyageurs de 6 (Satisfaisant), d’après 91 avis sur 810." "
Note des voyageurs de 4 (Médiocre), d’après 51 avis sur 810." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 810." "

8,6/10

Propreté

8,4/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Frederic

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de CRM Depatrman le 12 nov. 2023
Dear Frederic ,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.Kind Regards ,

6/10 Satisfaisant

Fadime

Séjour de 4 nuits en août 2023
Réponse de Guest Relations le 26 août 2023
Dear Fadime,First of all, we are very pleased to be your accommodation choice for your Antalya trip. Located in the heart of the city of Antalya, our hotel aims to provide its guests with unforgettable Rixos moments with its all-inclusive concept and different facilities in the center of the city.We attach great importance to the evaluations of our guests regarding their accommodation, and we are moving towards our future goals in line with your evaluations. Therefore, we thank you very much for your detailed feedback. We are very upset to hear that we were not able to make you feel the Rixos hospitality to the full during your stay. However, we would like to state that we will take the necessary actions and your comment has been conveyed to the relevant hotel managers.Together with our professional team members, we continue to develop and work to provide the best service to our guests.We would like you to remember that we will be happy to welcome you again in our hotel in order to experience the Rixos hospitality in the best way and surprise you with new experiences.Kind Regards,

10/10 Excellent

Marie-christine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour .marie Christine
Personnel très très bien .peut faire mieux en propreté
Séjour de 8 nuits en novembre 2021
Réponse de Guest Relations Team le 15 nov. 2021
Dear Guest, Thank you for your comment about our hotel. We are glad that you enjoyed our hotel and service. Hope to see you again with us as soon as possible. Kind Regards,

8/10 Bien

Malkaoui

Séjour de 2 nuits en septembre 2021
Réponse de Guest Relations Team le 10 oct. 2022
Dear Guest,Thank you for your comments regarding your recent stay at Rixos Downtown Antalya HotelWe are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible!Kind Regards,

10/10 Excellent

Feyzullah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en août 2021
Réponse de Misafir İlişkileri Ekibi le 13 sept. 2021
Değerli Misafirimiz Feyzullah Bey, Rixos Downtown Antalya ‘da gerçekleşen konaklamanız ile ilgili değelendirmede bulunduğunuz için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Güzel değerlendirmenizi ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

10/10 Excellent

Lidia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2021
Réponse de Guest Relations Team le 17 sept. 2021
Dear Guest Lidia, Thank you for choosing the Rixos Dowtown Antalya Hotel during your recent stay in our magical city. We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again. It is always a pleasure to receive positive feedback and We will be delighted to share your kind comments and compliments with all our colleagues. We appreciate you sharing your experience, and look forward to welcoming you back to Rixos dowtown Antalya in the near future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour presque parfait.
Rien a dire pour l’établissement. Par contre pour mon séjour j’ai réserver pour une chambre suite avec vue sur la mer et apparement le jour de mon arrivée c’était complet et j’ai eu droit à une chambre simple avec deux lits simple coller et la vue sur la et était limite limite..
Séjour de 2 nuits en septembre 2020
Réponse de Özge ÜYE, CRM Agent le 30 sept. 2020
Dear Guest, First of all, thank you for choosing Rixos Downtown Antalya for your accommodation, and also leaving a feedback about your stay. Feedbacks from our precious guests’ are the most significant aspect of guest satisfaction. We are pleased that you have really enjoyed our facility. Rixos Downtown Antalya is an All-Inclusive City-Resort that gives opportunity to experience the unique atmosphere within the peaceful sea view of the iconic Konyaaltı coastline, and mountain- view surrounded by the nature of itself if you are seeking for a serenity. Not only, the serenity, but also you can find all the main attraction of the city close to our hotel Rixos Downtown Antalya. Our hotel provides various facilities to its delightful guests’ to see the happiness in your eyes all the time. We would like your expectations to be met during your journey at our hotel. Our hospitality perception offers the guests’ “to feel like a home” at the Rixos Downtown Antalya. Since you are anonymous, we cannot check the details of your stay on our system. However, next time, please do not hesitate to communicate with our Guest Relations team if you need any further assistance or if you have a request, so that we can provide you an instant solutions. Looking forward to host you again at Rixos Downtown Antalya as soon as possible!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 3 nuits en août 2020
Réponse de Özge ÜYE, CRM Agent le 25 août 2020
Dear Guest, We are pleased that we had the opportunity to host you at Rixos Downtown Antalya and thank you endlessly for leaving a feedback on Expedia, which will motivate our team members to work harder each day to make our delightful guests even more satisfied. Rixos Downtown Antalya always targeting to reach maximum level of guest satisfaction by the hospitality perception of Rixos brand which is unique and designed for you valuable guests. We “listen, read, and talk” more to feel our guest’ even deeply to acquire the best connection with our guests’. On your next trip to Antalya we hope to host you again in Rixos Downtown Antalya. Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 9 nuits en août 2019
Réponse de Gizem Doğan le 22 août 2019
Değerli Misafirimiz; Puanlama yapmaya zaman ayırarak sayfamıza değer kattığınız için sizlere çok teşekkür ederiz. Hizmet kalitemizin standartları ve hedefleri doğrultusunda sizleri mutlu bir şekilde otelimizde ağırlamış olduğumuzu duymak bizleri oldukça mutlu etmiştir. En kısa zaman da sizleri otelimizde tekrar ağırlamak bizler için oldukça mutluluk verici olacaktır. Saygılarımızla;

6/10 Satisfaisant

Sarah

Les points faibles : Propreté et personnel et service
Séjour de 10 nuits en août 2019
Réponse de Gizem D. le 16 août 2019
Dear Sarah, Thank you for taking the time and trouble to complete a survey following your recent stay at Rixos Downtown Antalya. We are delighted you stayed with us and very much look forward to warmly welcoming you again to The Savoy in the near future. Yours sincerely,

8/10 Bien

Mona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour à Rixos Antalya
Le séjour est confortable L hôtel besoin de rénovations Service agréable
Séjour de 1 nuit en octobre 2018
Réponse de Gizem D. le 30 oct. 2018
Madame Mona , Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, nos salutations distinguées.

8/10 Bien

Yücel

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Ne mérite pas ce prix
Ne mérite pas le nombre d’étoiles. Pour le même prix de nombreux hôtels proposent des prestations de meilleures qualités. Vous payez le nom. Purement marketing
Séjour de 2 nuits en mai 2018
Réponse de Gizem D. le 4 juin 2018
Dear Guest; First of all we would like to thank you for your comment on our page. Every comments from our guests has great importance for us and we always give directions to our route which is directly targeted to perfect service quality. According to your comment we are happy that you have enjoyed some facilities in our house. Also some other issues which you mentioned made us so sad. About all those issues we assure you that all of them will be handled as soon as possible. We wish you to come back again and we can make your stay much more enjoyable. We thank you again for taking your time and hope to see you soon. Kindest Regards;

8/10 Bien

Vedat

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Relax
Séjour,très reposant,chambre de haut confort
Séjour de 4 nuits en septembre 2017
Dear Guest; Above all we thank you very much for your comment. All feedbacks from our precious guests are so important and help us to improve our quality of service. We are so happy to see that you have enjoyed your stay in Rixos Downtown Antalya. On your next trip to Antalya we hope to host you again. Kindest Regards;

10/10 Excellent

Benali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très beau
Hôtel très très beau ! Chambre spacieuse très belle. Personnelle très a l'écoute et très réactif :) Bon pour un séjour en amoureux !!
Séjour de 4 nuits en août 2017
Dear Guest; Firstly we thank you for taking your time an leaving this great comment. All feedbacks are so important for us on the way to reach our aim which is perfection. We are so happy to read that you were happy in Rixos Downtown Antalya during your stay. Guest satisfaction is the most important aim for us and we are so proud that we could catch this on you too. We are looking forward to see you again as soon as possible... Kindest Regards;

6/10 Satisfaisant

eva, crs

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel accueillant,
Hôtel très très beau ! Chambre spacieuse très belle. Personelle très a l'écoute et très réactif :) Bon pour un séjour en amoureux !!

8/10 Bien

Voyageur vérifié

Les points forts : Confort de la chambre

8/10 Bien

samel, Bruxelle

Les points forts : Infrastructures et conditions de l’hébergement
Odeur humidité
Tout est plus ou moins ok. Sauf l odeur d humidité dans la chambre qui est très désagréable. De plus le personnel de l acceuil ne vous renseigne pas sur la ville comme marché, activité ou moyen de transport. Son propos concernant les marchés est " MOI je vais pas dans des trucs comme sa". Mais le reste du personnel est beaucoup plus accueillant et moins hautain. La nourriture est bonne mais malheureusement toujours la même chose.

8/10 Bien

doudou, Lausanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel est bien situé,proche de la mer et du centre
Superbe hôtel (non all-inclusive), équipement sportif, sauna hammam parfait. Peu de client pour une periode très affluente.La chambre est étroite je trouve, pour un hôtel de cette classe sinon la vue sur la mer et les montagne est magnifique. 2 lampes ne fonctionnaient pas mais le reste m'a ravi. Tout le personnel est professionnel et chaleureux. Je conseillerais cet hôtel autour de moi et j'y reviendrai avec plaisir.
Le grand hall et les 4 ascenseurs
La piscine
Du balcon vue sur la piscine et la mer
Terrasse du restaurant classe

8/10 Bien

jean-olivier, Nantes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vue magnifique!
Séjour très agréable de 3 jours pour affaire. Tout les services sont de qualités. Le vue de la chambre sur le plage et les montagnes est juste splendide!

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté

10/10 Excellent

Naima, Blida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Très beau hôtel on n'a passer un séjour inoubliable

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Marc, Lyon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hotel de luxe , classique et chic
Nous avons séjourné deux nuits dans cet hotel de luxe , un peu "classique" dans ses aménagements ,agencé un peu à l'américaine,avec ses ascenceurs dorés et transparents donnant sur le grand patio .Il n'en reste pas moins digne d'interêt même s'il est édifié sur une colline dominant la mer et donc pas sur la plage proprement dite. Une plage située donc en contrebas ,177 marches plus loin et qui n'est d'ailleurs pas exceptionnelle puisqu'ici, pas de sable mais du gravier.On ne viendra donc pas ici pour la plage. Ces éléments ne doivent en aucun cas interférer dans l'appréciation positive que nous en avons .Notre chambre était équipée d'un petit balcon avec un vue magnifique sur les montagnes alentour. Déco un peu datée mais excellente literie par ailleurs. Nous avons particuliérement appécié le petit déjeuner, sa variété et sa qualité. Nous en aurions presque regretté de ne pas avoir choisi la demi- pension car les restaurants à proximité nous ont paru un peu chers au regard de la qualité servie .

10/10 Excellent

trouillet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Karim, Lyon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Très belle hotel bien entretenu, chambre spacieuse personnel adorable . Séjour parfait au rixos .

10/10 Excellent

Essam

Les points forts : Propreté, personnel et service, confort de la chambre
Très bon Hotel
Détente, détente, détente... Personnel très serviable et souriant. Je le recommendrais vraiment!!!

10/10 Excellent

Sam, Chelles, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour a Antalya
Hotel magnifique ,le buffet le soir est très bon ,proche de la vieille ville en taxi

8/10 Bien

vejzovic, ch

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonne impression générale

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
N EST PAS BOBO QUI VEUT.

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de CRM Departman le 7 mai 2024
Dear Philip,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.Kind Regards ,

10/10 Excellent

Natalya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die atemberaubende Aussicht auf das Meer und die Bergen, hervorragendes Essen, privater Strand
Séjour de 4 nuits en avril 2024
Réponse de CRM Departman le 29 avr. 2024
Sehr geehrte Frau Natalya,Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Rixos Downtown Antalya - The Land Of Legends Access. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

10/10 Excellent

Aiqaa-Nur

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en avril 2024
Réponse de CRM Departman le 23 avr. 2024
Dear Aiqaa-Nur ,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.Kind Regards ,

10/10 Excellent

Inga

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s best hotel ever! Everyone provides excellent service , food is top class! You have everything in this hotel! Wow! Definitely will come back!
Séjour de 8 nuits en mars 2024
Réponse de CRM Departman le 7 avr. 2024
Dear Inga,Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible!Kind Regards,

10/10 Excellent

Sener

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles bestens, wir besuchen jedes Jahr dieses Hotel mindestens einmal für eine Woche und fühlen uns sehr wohl dabei.
Séjour de 7 nuits en mars 2024
Réponse de CRM Departman le 20 mars 2024
Lieber Sener,Vielen Dank, dass Sie sich bei Ihrem letzten Aufenthalt in unserer magischen Stadt für das Rixos Downtown Antalya Hotel entschieden haben.Wir freuen uns, dass Sie Ihre Zeit bei uns genossen haben und die Hoteleinrichtungen optimal genutzt haben. Ihre Kommentare und Komplimente wurden an das Hotelteam weitergeleitet, das sich darauf freut, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüße,

6/10 Satisfaisant

Tanveer

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
On Arrival we were welcomed by a huge cockroach in the bathroom sitting on the wall Infront of the bathroom mirror This was a room with a disabled bathroom I had booked for my father. there was a constant smell of sewage and damp coming from the bathroom drains. The cleaning was superficial the smell remained throughout the duration of the stay. We had booked breakfast on our last day before check out but the staff advised we leave early to catch our plane from Antalya airport. The staff could have ordered us a regular taxi but instead advised on the ental car service costing us 65 Euros We left at 6.30am as this was the time given to us by the transfer service ( breakfast was at 7am) I asked the staff if we could get some snacks as mum is diabetic and needs to eat something before taking her medication before we leave we had already paid for the morning breakfast which we couldn't have because we were advised to leave early at 6.30 am The staff said no snacks could be made up Our journey took 30 mins to Antalya airport and we were early waiting around in the airport for an hour and a half before our flight I wish the staff could have advised us better and not rushed us to check out so early My parents could have had breakfast before taking the medicine We later learned a local taxi would have charged us 20 Euros maximum to get to the airport but the hotel rental car service charged us 65 Euros
Séjour de 4 nuits en mars 2024
Réponse de CRM Departman le 12 mars 2024
Dear Tanveer,First of all, thank you for choosing Rixos Downtown Antalya for your last stay and for taking the time to leave your valuable feedback on Expedia. The feedback we receive from our valued guests is the key that takes us to the guest satisfaction.We would like to emphasize the importance of "trustworthiness" in the hospitality sector. As a Rixos brand, we have worked hard to maintain the highest level of trust between our guests and all our locations. Transfer requests are handled by BQ Luxury Travel located within our hotel.BQ Luxury Travel Service company, providing our guests with easy, comfortable, and fast transportation options. We are sorry if we were unable to meet your expectations in this regard. Please accept our apologies for any inconvenience. We are trying our best to ensure that our guests receive the best service. That's why our Holiday Assistants are in touch with you during your stay. If you had informed them about the problems you experienced during your stay, they would do their best to ensure your satisfaction. If our guests depart early, we will prepare a lunch box for them to pick up at check-out time, as long as they offer prior notice. However, you did not inform your holiday assistants about lunchbox request.We sincerely apologize for the inconvenience caused by the presence of cockroach in your room upon check-in. We would like to inform you that we prioritize the comfort of our guests. As part of our dedication to your well-being, please rest assured that our rooms are regularly disinfected to provide a pleasant stay for you. However, given that our hotel is located in nature, we may rarely encounter those kind situations beyond our control. We'd want to let you know that by reporting the problem with us, we were able to take prompt action and conduct additional disinfection in addition to regular treatment. For your satisfaction, your Holiday Assistants kindly offered a room change to you but since you didn' wanted to change the room, the necessary arrangements has been done in your room.We appreciate you sharing your concerns, and we hope you will give us the opportunity to provide you with better service in the near future.Best regards,

8/10 Bien

Sheena

Séjour de 4 nuits en mars 2024
Réponse de CRM Departman le 29 mars 2024
Dear Sheena ,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Our hotel team members look forward to welcome you again.Kind Regards ,

8/10 Bien

Zareen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and service is amazing. Rooms and bathrooms need upgrading. Food in the restaurants definitely need a change. Its not very tasty. Other than that its a good hotel.
Séjour de 9 nuits en février 2024
Réponse de CRM Departman le 8 mars 2024
Dear Zareen,First of all, we are very happy to be a part of your visit in Antalya. Thank you very much for sharing your feedback with us.We are very glad to hear that you experienced our hotel very well and that you were satisfied with our facilities. We are honored that our teammates were able to take care of you within the Rixos hospitality. Our main restaurant "Panoramic" provides our guests with a huge selection of dishes to suit every taste. Each day of the week has a dinner theme (Monday - international food, Tuesday - meat day, Wednesday - Seafood, Thursday - local cuisine, Friday - Turkish cuisine, Saturday - Italian cuisine, Sunday - Mediterranean cuisine). Also in the restaurant you will always find vegetarian dishes and Indian dishes. We would like to note that all dishes are prepared and served by our experienced chefs also our Indıan chef put so much attentıon for ıt. Our professional team of chefs strives to leave a mark on our guests' holiday memories with a variety of flavors, and always strives to develop new flavors with great care Appreciated for your comments, your precious review has already been shared with the hotel management in order to encourage every staff and determine the aspects which we can develop thanks to your contributions. Rixos Downtown Antalya family is there for you to feel special and the best Rixos Moments to the depths, while enjoying the various facilities and easy access to attractions of the city. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Kind Regards,

10/10 Excellent

Tatiana, LEIGH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de CRM Departman le 22 févr. 2024
Dear Tatiana,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that we managed to meet your expectations and will be pleased to share your rating with our team members. We look forward to welcoming you back soon!Kind Regards,

10/10 Excellent

Khaled Daoud

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de CRM Departman le 20 mars 2024
Dear Khaled,Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel. We are delighted that we managed to meet your expectations and will be pleased to share your rating with our team members. We will be much pleased to welcome you back when your travels take you to our end of the world again. Kind Regards,

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Onder

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sehr freundliches Personal
Séjour de 3 nuits en février 2024
Réponse de CRM Departman le 12 févr. 2024
Sehr geehrter Herr Onderwir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Rixos Downtown Antalya - The Land Of Legends Access.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen

10/10 Excellent

Eva Ann-Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de CRM Departman le 11 févr. 2024
Dear Eva Ann-Charlotte,Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel. Your rating have been shared with the hotel team members who look forward to welcome you again. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Kind Regards,

6/10 Satisfaisant

Vanessa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
My husband and I stayed here for a short weekend trip. Overall, we were happy with the value we got out of our stay. Food: while the food is all inclusive, because we stayed less than 5 nights no a la carte meals were included. We were both unimpressed with the quality of the food in the buffet dining area. None of it was particularly delicious or hot by the time we sat to eat. The random small section of Indian food was actually the best food we tried. The dessert was also pretty good. Friday night was "Turkish" and it was some of the worst Turkish food I've had while living in Turkey, so that was pretty disappointing. Saturday night was "Italian" and we were surprised by the lack of actual Italian food...it was mostly random meats and potato dishes. The pasta bar didn't have any meat options to add to the pasta--only pasta, sauce, and veggies. Food Service: The service in the main dining area was great. Our waiters were very kind and attentive to our drink needs. There are a handful of areas in the dining room that require someone being attentive to prepare something (e.g. omelette station, pasta station, ice cream service) and I found that there wasn't always someone "manning the station." When there was, there was typically a long line. Coffee: We took advantage of the Starbucks service outside by the pool--not a full Starbucks menu but a decent selection of drinks. Land of Legends was small but fun. We used our tickets/shuttle on checkout day
Séjour de 2 nuits en février 2024
Réponse de CRM Departman le 8 févr. 2024
Dear Vanessa,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.Let us thank you for such a high rating of our hotel. We hope that we managed to earn your loyalty.We will definitely share your comments with our colleagues; they will be very pleased to hear your opinion about their work.We also appreciate that you let us know what prevented you from fully enjoying our hotel's services. We are sincerely upset that some aspects of your stay with us caused you distress.Please be assured that your comments have been conveyed to the general manager of the hotel and will be taken into account.We look forward to your return to Rixos Downtown Antalya.Kind Regards ,

10/10 Excellent

HAKKI VAKUR

Séjour de 5 nuits en janvier 2024
Réponse de CRM Departman le 3 févr. 2024
Sayın Hakkı Vakur,Rixos Downtown Antalya - The Land Of Legends Access ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel değerlendirmenizi, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

10/10 Excellent

RÜSTEM

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de CRM Departman le 30 janv. 2024
Değerli Rüstem,Yorumlarınız ve yüksek derecelendirmeniz için teşekkür ederiz.Otelimizi çok iyi deneyimlediğinizi, tüm olanaklarımızı gözlemlediğinizi ve gayet memnun kaldığınızı görmek gerçekten mutluluk verici.Bir sonraki konaklamanızda sunduğumuz tüm hizmetlerin sizi aynı ölçüde etkileyeceğinden emin olarak geri dönüşünüzü sabırsızlıkla beklediğimizi belirtmek isteriz.Saygılarımızla,

10/10 Excellent

Hakan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de CRM Departman le 28 janv. 2024
Sayın Hakan Bey,Rixos Downtown Antalya Hotel ’i tercih ettiğiniz ve zaman ayırarak bizleri değerlendirdiğiniz için çok teşekkür ederiz.Otelimizde ağırladığımız her misafirimiz bizler için eşsizdir ve her zaman en yüksek kalitede tutmaya çalıştığımız hizmet standartlarımızı misafirlerimizi memnun edebilmek için daimi olarak geliştirmeye önem veririz.En kısa zamanda sizi ve değerli ailenizi otelimiz Rixos Downtown Antalya’da ağırlayabilmek dileğiyle!Saygılarımızla,

10/10 Excellent

Ulas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kışın Antalya
Oteldeki havuzun sıcaklığı gayet iyi ayrıca asansörle inip Konyaaltı plajında yürüyüş yapabilirsiniz veya oteldeki bisikletlerle gezebilirsiniz guest relations ise sürekli WhatsApp'tan iletişim kurabilirsiniz mükemmel bir kış tatili.
Séjour de 5 nuits en janvier 2024
Réponse de Guest Relations le 21 janv. 2024
Değerli Ulaş,Yorumlarınız ve yüksek derecelendirmeniz için teşekkür ederiz.Otelimizi çok iyi deneyimlediğinizi, tüm olanaklarımızı gözlemlediğinizi ve gayet memnun kaldığınızı görmek gerçekten mutluluk verici.Bir sonraki konaklamanızda sunduğumuz tüm hizmetlerin sizi aynı ölçüde etkileyeceğinden emin olarak geri dönüşünüzü sabırsızlıkla beklediğimizi belirtmek isteriz.Saygılarımızla,

10/10 Excellent

Faruk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de CRM Departman le 19 janv. 2024
Sayın Faruk AtayRixos Downtown Antalya - The Land Of Legends Access ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,