Avis
8,6
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en couple
22 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de General Manager le 23 mai 2023
Dear Natalia,Thank you for sharing your experience staying with us at Dimond Center Hotel. It is wonderful to hear that you found our location convenient for exploring the local area and that you liked our spacious, clean accommodations. We look forward to welcoming you back in the future. General Manager Olesea V. Shier
10/10 Excellent
Marie-Anne
Voyage en famille
18 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marie-Anne
Séjour de 2 nuits en mai 2023
Réponse de General Manager le 20 mai 2023
Dear Marie-Anne,Thank you for being our guest at Dimond Center Hotel. We're pleased you loved everything from our convenient location to our clean accommodations. If your adventures lead you back our way, we hope you will stay with us again. General Manager Olesea V. Shier
10/10 Excellent
Marc
18 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marc
Séjour de 1 nuit en août 2022
Réponse de Olesea le 25 janv. 2023
Dear Marc, Thank you! We're delighted you enjoyed your stay at Dimond Center Hotel! Come back and see us again soon! General Manager Olesea V. Shier
6/10 Satisfaisant
Cheryl
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cheryl
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Cheryl,We're glad to hear your stay at Dimond Center Hotel was great overall, and we appreciate your feedback. We appreciate you spotlighting our clean facilities, beautiful bathrooms, and friendly service. We hope you'll visit us again for another refreshing stay next time you're in the area.General Manager Olesea V. Shier
10/10 Excellent
Margo
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Margo
Séjour de 5 nuits en mars 2024
Réponse de Olesea le 23 mai 2024
Dear Margo, Thank you for choosing Dimond Center Hotel! Providing excellent service and a convenient location are top priorities for us, and we're delighted that you appreciated both. We look forward to welcoming you back for another wonderful stay! General Manager Olesea V. Shier
10/10 Excellent
Margo
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margo
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Margo,Thank you for your five-star review! We're honored to be considered your home away from home and are pleased you appreciate the professionalism of our team, our clean rooms, and our reasonable rates. We look forward to welcoming you back to Dimond Center Hotel.General Manager Olesea V. Shier
8/10 Bien
dj
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
dj
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Thank you for your review of Dimond Center Hotel. We're thrilled you found the rooms spacious, the staff friendly, and the shuttle rides comfortable. We appreciate your feedback regarding your breakfast experience. We'll share your comments with our breakfast team to improve the variety and quality of our offerings. We look forward to welcoming you back again soon.General Manager Olesea V. Shier
10/10 Excellent
Joel
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joel
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Joel,Thank you for choosing Dimond Center Hotel! Providing excellent service and a convenient location are top priorities for us, and we're delighted that you appreciated both. We look forward to welcoming you back for another wonderful stay!General Manager Olesea V. Shier
10/10 Excellent
Charlene
22 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Charlene
Séjour de 1 nuit en avril 2024
Réponse de Olesea le 29 avr. 2024
Dear Charlene, Thank you so much for the your rating, and we're delighted that our relaxing accommodations were perfect for your needs. Please consider coming back to join us again soon. General Manager Olesea V. Shier
8/10 Bien
Rhonda
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rhonda
Séjour de 2 nuits en mars 2024
Réponse de Olesea le 3 avr. 2024
Dear Rhonda, Thank you so much for the your rating, and we're delighted that our relaxing accommodations were perfect for your needs. Please consider coming back to join us again soon. General Manager Olesea V. Shier
6/10 Satisfaisant
Marisa Garcia
Voyage en famille avec de jeunes enfants, Voyage en famille
31 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Marisa Garcia
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Marisa,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff and convenient location added to your experience. However, we apologize for any issues with housekeeping, and we'll speak with them about your comments. Should you be in the area again, please consider coming back to see us.General Manager Olesea V. Shier
10/10 Excellent
Kimiko
Voyage en famille avec de jeunes enfants
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimiko
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 30 mars 2024
Dear Kimiko,Thank you! We are honored to hear Dimond Center Hotel is your favorite place to stay in Anchorage and delighted our friendly team keeps impressing you. We look forward to welcoming you back for many more years to come.General Manager Olesea V. Shier
8/10 Bien
Connie
9 mars 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Connie
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 11 mars 2024
Dear Connie,Thank you for choosing to stay at Dimond Center Hotel during your visits to Anchorage! We're glad to hear that our convenient location and the allure of our large tub have made us your go-to spot. It's always a pleasure to provide a comfortable and enjoyable stay for our guests, and we look forward to welcoming you back for many more relaxing experiences in the future!General Manager Olesea V. Shier
10/10 Excellent
Steve, Soldotna
Voyage en couple
1 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en février 2024
Réponse de General Manager le 4 mars 2024
Dear Steve,Our day is brightened by your excellent review of Dimond Center Hotel! We're proud that our spectacular location, tranquil environment, and clean, spacious accommodations have made us your favorite hotel in Anchorage. Many thanks for your warm compliments and we look forward to your return.General Manager Olesea V. Shier
10/10 Excellent
Connie
Voyage en couple
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Connie
Réponse de General Manager le 4 mars 2024
Dear Connie,Thank you for your perfect rating and for recommending us to your fellow travelers! We're thrilled our hospitable team left a memorable impression on you, and we appreciate you mentioning our impeccable accommodations, delicious offerings, and safe location. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!General Manager Olesea V. Shier
8/10 Bien
Noely
Voyage en famille
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Atende
Noely
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 28 févr. 2024
Thank you so much for the high rating. We're so happy to know that our wonderful accommodations were perfect for your needs and that you had a good time with us overall. Please come back and join us again soon. General Manager Olesea V. Shier
8/10 Bien
Janice
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Janice
Séjour de 2 nuits en février 2024
Réponse de Olesea le 26 févr. 2024
Dear Janice, Thank you so much for the high rating, and we're delighted that our relaxing accommodations were perfect for your needs. Please consider coming back to join us again soon. General Manager Olesea V. Shier
6/10 Satisfaisant
Dawn
24 févr. 2024
Dawn
Séjour de 1 nuit en février 2024
Réponse de General Manager le 26 févr. 2024
Dear Dawn,Thank you for sharing your feedback with us. We're grateful for your visit. While we're disappointed that your experience was not exceptional, we appreciate your insights. We strive to exceed expectations and will work diligently to improve. Our team hopes for another opportunity to provide you with a remarkable stay.General Manager Olesea V. Shier
10/10 Excellent
Mark
Voyage d’affaires
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en février 2024
Réponse de General Manager le 26 févr. 2024
Dear Mark,Thank you for choosing Dimond Center Hotel! We're glad you enjoyed your visit, and we hope to see you again soon.General Manager Olesea V. Shier
10/10 Excellent
Asuncion
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Asuncion
Séjour de 1 nuit en février 2024
Réponse de General Manager le 23 févr. 2024
Dear Asuncion,Thank you for choosing Dimond Center Hotel and for sharing your delightful, five-star review. We are thrilled we exceeded your expectations and look forward to welcoming you back again soon.General Manager Olesea V. Shier
10/10 Excellent
Victoria
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Victoria
Séjour de 1 nuit en février 2024
Réponse de General Manager le 23 févr. 2024
Dear Victoria,Thank you for sharing your enjoyment of our luxurious bathtubs! We're thrilled to hear that you found them perfect for relaxation. We look forward to welcoming you back to Dimond Center Hotel for another rejuvenating stay.General Manager Olesea V. Shier
6/10 Satisfaisant
Donna
16 févr. 2024
Les points forts : Propreté
Donna
Séjour de 7 nuits en février 2024
Réponse de General Manager le 19 févr. 2024
Dear Donna,Thank you for sharing your feedback. We're disappointed to hear about your experience with the disturbances. Rest assured, we take your concerns seriously and will address this issue with our team. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.General Manager Olesea V. Shier
10/10 Excellent
Vasha
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Vasha
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 19 févr. 2024
Dear Vasha,Thank you so much for sharing your experience, it's a delight to hear you could enjoy a relaxing soak while staying with us at Dimond Center Hotel. We would love nothing more than to welcome you back in the future for another five-star visit—until next time!General Manager Olesea V. Shier
8/10 Bien
Luke
15 févr. 2024
Luke
Séjour de 1 nuit en février 2024
Réponse de Olesea le 20 mars 2024
Dear Luke, Thank you so much for the you rating, and we're delighted that our relaxing accommodations were perfect for your needs. Please consider coming back to join us again soon. General Manager Olesea V. Shier
10/10 Excellent
Andy
14 févr. 2024
Andy
Séjour de 1 nuit en février 2024
Réponse de Olesea le 20 mars 2024
Many thanks for your excellent rating of Dimond Center Hotel! While our service could have been more consistent, we're glad your stay was otherwise exceptional. Your thoughtful praise is valued and we hope you'll return. General Manager Olesea V. Shier
10/10 Excellent
RITA
Voyage en famille
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
RITA
Séjour de 2 nuits en février 2024
Réponse de Olesea le 12 févr. 2024
Dear Rita, Thank you so much for the high rating, and we're delighted that our relaxing accommodations were perfect for your needs. Please consider coming back to join us again soon. General Manager Olesea V. Shier
10/10 Excellent
Dawn
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dawn
Séjour de 1 nuit en février 2024
Réponse de Olesea le 7 févr. 2024
Dear Dawn, Thank you so much for the high rating, and we're delighted that our relaxing accommodations were perfect for your needs. Please consider coming back to join us again soon. General Manager Olesea V. Shier
10/10 Excellent
Lora
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lora
Séjour de 2 nuits en février 2024
Réponse de Olesea le 7 févr. 2024
Dear Lora,Thank you for choosing Dimond Center Hotel and for sharing your lovely review. We are delighted you were impressed with our wonderful staff and peaceful accommodations. Should your travels bring you back to the area, we look forward to welcoming you back again. General Manager Olesea V. Shier
10/10 Excellent
HELEN
Voyage en famille
3 févr. 2024
Les points forts : Personnel et service
HELEN
Séjour de 4 nuits en janvier 2024
Réponse de General Manager le 5 févr. 2024
Dear Helen,It's wonderful to have earned your excellent rating of Dimond Center Hotel! We were proud to extend warm hospitality to you. Our maintenance team will check your sink, and we'll also discuss your comments regarding bedding. Thank you for choosing to stay with us and we hope you'll return!General Manager Olesea V. Shier
8/10 Bien
Brenda
Voyage en famille
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peaceful stay.
Brenda
Séjour de 5 nuits en janvier 2024
Réponse de General Manager le 5 févr. 2024
Dear Brenda,Thank you for choosing Dimond Center Hotel and for sharing your lovely review. We are delighted you were impressed with our wonderful staff and peaceful accommodations. Should your travels bring you back to the area, we look forward to welcoming you back again.General Manager Olesea V. Shier
2/10 Horrible
Marjorie
29 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marjorie
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 31 janv. 2024
Dear Marjorie,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any inconvenience you encountered in your room and for any disturbance you experienced while you were here. Your comments have been duly noted and will be promptly addressed by our team. We appreciate your feedback and wish you safe travels ahead.General Manager Olesea V. Shier
10/10 Excellent
Zachary
Voyage avec des animaux de compagnie
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zachary
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 22 janv. 2024
Dear Zachary,Thank you for your enthusiastic review and recommendation. We're thrilled you were impressed with our spacious rooms and luxurious amenities. It's also wonderful to know that our impeccable service and satisfying breakfast added value to your stay. We're delighted that you consider our hotel a great choice for travelers to Anchorage, and we appreciate your endorsement. We look forward to welcoming you back to Dimond Center Hotel. General Manager Olesea V. Shier
10/10 Excellent
Jeremiah
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeremiah
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 19 janv. 2024
Dear Jeremiah,How wonderful to hear that Dimond Center Hotel is the best place you've stayed! We're glad our exceptional service and convenient location impressed you, and we look forward to your next visit.General Manager Olesea V. Shier
10/10 Excellent
kim
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kim
Séjour de 2 nuits en janvier 2024
Réponse de Olesea le 22 janv. 2024
Dear Kim, How wonderful to hear that Dimond Center Hotel is the best place you've stayed! We're glad our exceptional service and convenient location impressed you, and we look forward to your next visit. General Manager Olesea V. Shier
10/10 Excellent
Darius
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darius
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 19 janv. 2024
Dear Darius,Thank you for your positive review and for staying with us. We appreciate your feedback and encourage you to reach out directly if you have any questions regarding billing. Again, thanks for your comments, and we hope to see you the next time you are in the area.General Manager Olesea V. Shier
10/10 Excellent
Margo
16 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margo
Séjour de 4 nuits en janvier 2024
Réponse de General Manager le 19 janv. 2024
Dear Margo,Thank you for your enthusiastic review! We strive to create a welcoming and enjoyable experience for our guests, and it's wonderful to know we succeeded with your visit. We look forward to welcoming you back to Dimond Center Hotel for another delightful stay!General Manager Olesea V. Shier
10/10 Excellent
angela
Voyage en famille
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
angela
Séjour de 3 nuits en janvier 2024
Réponse de Olesea le 15 janv. 2024
Dear Angela, Thank you so much for the high rating, and we're delighted that our relaxing accommodations were perfect for your needs. Please consider coming back to join us again soon. General Manager Olesea V. Shier
8/10 Bien
Twila
8 janv. 2024
Twila
Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 9 janv. 2024
Dear Twila,Thank you for sharing your experience. We're glad to hear that your stay was pleasant overall. We regret the inconvenience you encountered on your last night, but we are pleased that we could promptly accommodate a room switch for you. Your comfort is important to us, and we appreciate your understanding. We look forward to welcoming you back to Dimond Center Hotel for a completely enjoyable stay in the future.General Manager Olesea V. Shier
10/10 Excellent
David
Voyage d’affaires
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en janvier 2024
Réponse de Olesea le 8 janv. 2024
Dear David, Thank you so much for the high rating, and we're delighted that our relaxing accommodations were perfect for your needs. Please consider coming back to join us again soon. General Manager Olesea V. Shier
10/10 Excellent
Challane
6 janv. 2024
Challane
Séjour de 1 nuit en janvier 2024
Réponse de Olesea le 5 févr. 2024
Dear Challane, Thank you so much for the high rating, and we're delighted that our relaxing accommodations were perfect for your needs. Please consider coming back to join us again soon. General Manager Olesea V. Shier
10/10 Excellent
Iris
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Iris
Séjour de 1 nuit en janvier 2024
Réponse de Olesea le 8 janv. 2024
Dear Iris, We're delighted you enjoyed your stay at Dimond Center Hotel! Please come see us again soon. General Manager Olesea V. Shier
6/10 Satisfaisant
Letatia
Voyage en couple
2 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Letatia
Séjour de 4 nuits en décembre 2023
Réponse de Olesea le 7 janv. 2024
"Dear Letatia,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. However, we apologize for any concerns about unwelcome visitors. Reports of this nature are taken seriously, and we'll look into your comments further. Should you be in the area again, please come back to see us.General Manager Olesea V. Shier"
8/10 Bien
Willie
2 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Willie
Séjour de 3 nuits en décembre 2023
Réponse de Olesea le 7 janv. 2024
Dear Willie, We're delighted you enjoyed your stay at Dimond Center Hotel! Please come see us again soon. General Manager Olesea V. Shier
6/10 Satisfaisant
Stacy, Anchorage
31 déc. 2023
Stacy
Séjour de 1 nuit en décembre 2023
Réponse de Olesea le 22 janv. 2024
Dear Stacy, Please accept our sincere apology for aspects of your stay that didn't meet your expectations. Your feedback to improve the amenities would be greatly appreciated. General Manager Olesea V. Shier
10/10 Excellent
Angela
28 déc. 2023
Angela
Séjour de 1 nuit en décembre 2023
Réponse de Olesea le 3 janv. 2024
Dear Angela, We're delighted you enjoyed your stay at Dimond Center Hotel! Please come see us again soon. General Manager Olesea V. Shier
10/10 Excellent
Willard, Copper Center
Voyage en famille
26 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Willard
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 28 déc. 2023
Dear Willard,It was a pleasure to welcome you to Dimond Center Hotel during your recent visit. Our team works hard to deliver a positive experience to all our guests, and we're thrilled you had an excellent stay. Thank you so much for your five-star rating, and we look forward to welcoming you back. General Manager Olesea V. Shier
10/10 Excellent
Ernest
24 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ernest
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 26 déc. 2023
Dear Ernest,It was an honor to welcome you back to Dimond Center Hotel and we are delighted you continue to be impressed with our comfortable accommodations. We look forward to welcoming you back again soon.General Manager Olesea V. Shier
10/10 Excellent
Levi
Voyage en famille avec de jeunes enfants, Voyage en famille
23 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Levi
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 24 déc. 2023
Dear Levi,It is wonderful to know that you had an excellent experience with us. We take great pride in catering to our guests’ needs the best way we can, so we’re delighted this commitment was reflected in your stay. Thank you for your glowing review, and we hope you return soon!General Manager Olesea V. Shier
8/10 Bien
Mariah
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mariah
Séjour de 1 nuit en décembre 2023
Réponse de Olesea le 3 janv. 2024
Dear Mariah, We're delighted you enjoyed your stay at Dimond Center Hotel! Please come see us again soon. General Manager Olesea V. Shier
10/10 Excellent
Lauri
17 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauri
Séjour de 4 nuits en décembre 2023
Réponse de General Manager le 18 déc. 2023
Dear Lauri,Thanks for joining us at Dimond Center Hotel. We're happy you liked everything from our convenient location to our breakfast! Come back soon!General Manager Olesea V. Shier