Plage
Vérifier la disponibilité

Avis sur Americas Best Value Inn & Suites Anchorage Airport

2 out of 5
Americas Best Value Inn & Suites Anchorage Airport
4360 Spenard Rd, Anchorage, AK

Avis

4,4
Note des voyageurs de 10 (Excellent), d’après 90 avis sur 1014." "
Note des voyageurs de 8 (Bien), d’après 97 avis sur 1014." "
Note des voyageurs de 6 (Satisfaisant), d’après 144 avis sur 1014." "
Note des voyageurs de 4 (Médiocre), d’après 221 avis sur 1014." "
Note des voyageurs de 2 (Horrible), d’après 462 avis sur 1014." "

4,4/10

Propreté

5,8/10

Personnel et service

4,2/10

Équipements

3,8/10

Infrastructures et conditions de l’hébergement

4,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Romy

Séjour de 1 nuit en juin 2023
Réponse de Manager le 30 juin 2023
Hello Romy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 Satisfaisant

Gary

Les points forts : Personnel et service
Room above up all night thumping on floor 2:am-on..! No elevator for upper floors. Baggage was delivered to room. Thank you!
Séjour de 1 nuit en mai 2024
Réponse de Manager le 24 mai 2024
Hello Gary,We are sorry to hear about the noise disturbance during your stay. We appreciate your feedback and are glad to hear that you found our baggage delivery service satisfactory. If you have any further concerns, please do not hesitate to contact our management team for assistance.

2/10 Horrible

Luis

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our driver was friendly. Overall the facility and blood stained sheets is why we have this hotel its ratings. Also, how can you have guest on the third floor with no elevator for their luggage. Outside the hotel was many homeless encampments.
Réponse de j le 22 mai 2024
I am sorry that hotel did not meet your expectations and your feedback helps us to improve the hotel.

6/10 Satisfaisant

Jeanpierre

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Mal entretenu vieillot
Séjour de 1 nuit en mai 2024
Réponse de j le 22 mai 2024
Thank you for staying with us and have a nice trip.

2/10 Horrible

Tyler

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I did not stay here and wasted the money for 3 rooms. Driving up it was disgusting with windows missing and extremely dirty. I didn’t even want to go in. I am very disappointed that Expedia even offers this as an option. I could not get my money back.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Tyler, We apologize for the disappointing experience you had. Your feedback is valuable and will be shared with the team for improvement. For any further assistance regarding your refund, please reach out to Expedia directly.

2/10 Horrible

Laurie

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was the dirtiest room I have ever seen, halls were filthy, it was disgusting.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Laurie, We apologize for any inconvenience you may have experienced. Your feedback is valuable for us to improve our services. Please reach out to management directly so they can address your concerns thoroughly. Thank you for sharing your thoughts with us.

2/10 Horrible

Donnelly

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property wasn’t what it appeared to be in photos. It was so uncomfortable for us to stay here, in fact, that we’re asking for a refund for our one-night stay.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 21 mai 2024
Hello Donnelly, We're sorry to hear about your experience. Our team strives to meet guest expectations and any concerns are duly noted for improvement purposes. Should you wish to discuss this further, feel free to reach out to our management team.

2/10 Horrible

Rowan

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This is the worst Hotel stay I have experienced in over 30 years of traveling. The attached building was closed to a fire, it was a sewage smell when walked into the building, the carpet in the common areas is filthy, no elevator , and it felt unsafe . This property needs to be removed from the Expedia program list because it seems to be a property that is in serious need of cleaning and updating.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 21 mai 2024
Hello Rowan, We regret to hear about your experience and appreciate your feedback. Our team is continuously working to address any maintenance and cleanliness issues promptly. Guest safety and comfort are our top priorities. For further concerns about your stay, we recommend reaching out to our management team directly.

2/10 Horrible

Jill

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 19 mai 2024
Hello Jill,We are sorry to hear that your experience did not meet expectations. Please reach out to us with any feedback you may have so we can address your concerns.

4/10 Médiocre

Santa Tim

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Upon arrival at the hotel saw that there had bn a fire and the main building was due to be demolished. The fire was three years ago The hotel is very tired and needs a total remake or needs to be demolished longvwith the main building. I took photos and videos
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Santa Tim, We appreciate your feedback and regret to hear about your experience. Rest assured that the necessary measures will be taken to address your concerns. Thank you for bringing this to our attention, and we will share your comments with the appropriate team for further review.

2/10 Horrible

Sheila

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I booked this hotel online. I was coming into town for an emergency to see my father in the hospital. I contacted the hotel and let them know I would be checking in late because of my flight. When I pulled up to the hotel at 1 o’clock in the morning, I had to drive around to the back. The whole front of the hotel looks like a burned up building missing windows, etc. When I drive around to the back, it’s very dark. There’s Three lights on the outside of the building that were flickering likely were about ready to burn out. It looked dirty, dark, not lit up. It looks scary. It took about five minutes to figure out where the door was to check in. Which ended up being not well lit and I would have to walk through dark areas of parked vehicles and a shuttle van to get to it. Parked right up next to the wall where the reception window was. There was a guy walking around outside smoking a cigarette that appeared from the shadow between the van and a truck. It looks very scary. I was with my mother who refused to stay there. We had to find another hotel in the middle of the night. The picture in the ad looked absolutely nothing like the hotel. When I called the next day to get a refund The person told me the reason the hotel looked like that is because they had a fire three years ago. So the hotel had not been repaired. It seriously looked like a scary seedy motel in a bad movie. They told me I would have to contact Expedia to get the refund. I have not gotten my refund.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Sheila, We are sorry to hear about your experience and appreciate you bringing it to our attention. For any compensation related inquiries, we recommend reaching out to Expedia directly, as they handle booking details and refunds. We value all guest feedback and will take your comments into consideration for future improvements.

6/10 Satisfaisant

Birgit

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Ein Teil war abgebrannt, Checkin und Frühstück in einem Raum. Zimmer in die Jahre gekommen. Bett war okay. Gut war der kostenlose Transfer.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 15 mai 2024
Hello Birgit, We appreciate your feedback and regret to learn about the inconveniences you faced during your stay. Your comments will be shared with the relevant departments for further review. We are pleased to hear that you found our complimentary transfer service beneficial. If you have any further concerns, we recommend reaching out to our management team directly for assistance.

4/10 Médiocre

Terye, Juneau

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Basic room, not the size I asked for. Bathroom door couldn’t close all the way. An overhead light was out. I was next to a stairwell and outside door with a lot of noise past 1 am and a drunken party in the room above. Next to McDonalds and across the street from Wendy’s. Bus stop nearby. Airport shuttle leaves hourly.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Terye, We appreciate your feedback on your recent stay with us. For specific room preferences or issues, please reach out to our management team directly for future reservations. It's great to hear you found the location convenient with nearby amenities and transportation options available. Thank you for taking the time to share your experience with us.

4/10 Médiocre

Rose

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The main hotel is in shambles and windows were boarded up. Around back is the temporary hotel, really messy and tiny temporary office. Half of light bulbs were burned out, lots of patches on the walls, balcony door wouldn't lock.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Rose, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We value all feedback as it helps us make improvements for future guests. Our team is always working to ensure a comfortable and pleasant stay for all our guests.

2/10 Horrible

Debasmita

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would have given a negative score to this hotel. It is the worst ever hotel I have stayed in my entire life. The staff are rude and indifferent. There is no lift to carry heavy luggage to the upper floors where we stayed. No porter service either. There was no room service nor coffee maker in the room, even though it was listed in the amenities. The beds felt soggy and damp. The room was dirty. The bathroom sink did not drain and despite informing about it to the front desk, they did not take care of it for over 24 hours. The free breakfast was a joke, we preferred eating outside. The parking was shady and very limited to maneuver a compact car even. The stay overall was horrible and the management seemed indifferent about it.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 11 mai 2024
Hello Debasmita,We regret to hear about your disappointment and inconvenience during your recent stay. We strive for exemplary guest experiences and apologize if we fell short of your expectations. Your feedback will be shared with the relevant departments for improvement. Thank you for bringing these concerns to our attention, as we constantly aim to enhance our guests' satisfaction.

2/10 Horrible

Samantha

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Manager le 11 mai 2024
Hello Samantha,We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to further discuss your stay and address any concerns you may have. We value your feedback and would like the opportunity to make it right for you.

2/10 Horrible

Ethan

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nasty
Séjour de 1 nuit en mai 2024
Réponse de j le 9 mai 2024
I am sorry that hotel did not meet your expectations and your feedback helps us to make a better hotel.

10/10 Excellent

Migdalia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location transportation to and from airport plus breakfast at a great price
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Migdalia,We are delighted to hear that you appreciated our convenient location, transportation options, and breakfast offerings during your stay. We strive to provide our guests with a seamless experience from start to finish. Should you have any further feedback or requests, please do not hesitate to reach out to us directly.

2/10 Horrible

Jennifer

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The pictures were completely misleading. This place is beyond run down. The bathroom door wouldnt even close because the hinges were coming off the wall abs door. The door looked as if it had been kicked in and not repaired. Missing covers over outlets. Bare drywall from giant holes in the wall, shoe boxes used to level the table, and what looked to be a bullet hole in the ceiling with a paper towle shoved in it. Also nothing to secure the sliding door so not much stopping somone from easily getting up to the second floor balcony and breaking in. Needless to say we didnt spend the night. I dont think we made it a full hour before we checked into the puffin right next door.
Séjour de 1 nuit en mai 2024
Réponse de j le 5 mai 2024
I am sorry that hotel did not meet your expectations and your feedback helps us to make a better hotel

8/10 Bien

Sean

.
Séjour de 3 nuits en avril 2024
Réponse de j le 5 mai 2024
Thank you for staying with us and your feedback. Have a nice trip.

2/10 Horrible

Douglas

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The business burned 2 years ago and it has had no repairs done to the burned area. Discusting dirty, stinks. Should not be open for business. No option to go elsewhere. NEVER AGAIN!
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello Douglas, We appreciate you sharing your feedback with us. Our team is constantly working to ensure all areas of the hotel meet our guests' standards. Your concerns will be communicated to the management for further review and improvements. Thank you for bringing this to our attention.

4/10 Médiocre

Marian

Les points faibles : Propreté
Séjour de 3 nuits en avril 2024
Réponse de j le 1 mai 2024
I am sorry that hotel did not meet your expectations and your feedback help us to make a better hotel.

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this
Séjour de 1 nuit en avril 2024
Réponse de j le 29 avr. 2024
Thank you for staying with us and your feedback.

2/10 Horrible

Hazen

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was covered in dog hair and was extremely dirty, the door had a crack in it so you could hear everything in the halls, sheets were gross too. When I asked about moving rooms the front desk person said they wouldn’t bc the room was thru Expedia and refused to refund. I will never use Expedia again if this is not fully refunded, this was absolutely the worst hotel experience I’ve ever had.
Séjour de 2 nuits en avril 2024
Réponse de j le 29 avr. 2024
I am sorry that happened to you and thank you for your feedback.

6/10 Satisfaisant

joyce

Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello joyce, We strive for excellence and regret any shortcomings in your stay. Please reach out to us with details of your experience so we can improve. We value your insights and hope to welcome you back for a better stay.

8/10 Bien

joyce

Séjour de 1 nuit en avril 2024
Réponse de j le 18 avr. 2024
Thank you for staying with us and your feedback. Have a nice trip.

2/10 Horrible

Kevin

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was the worse stay ive every been to. The halls smells terrible, lock in the front door was questionable. I close the door without thinking much about it, took a shower, try to get out and the door not opening, had my brother to card shimmey the door open and notice the door was broken amd had to use the bathroom with the door slightly open just to not get stuck in. And the upstairs was loud no body did anything about it. Never coming back here again.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Hello Kevin, We apologize for any inconvenience you experienced during your stay. Guest feedback helps us improve our services. Please feel free to address your concerns directly with our management team for further assistance. Thank you for sharing your feedback with us.

6/10 Satisfaisant

joyce

Needed but not goven
Séjour de 1 nuit en avril 2024
Réponse de Manager le 12 avr. 2024
Hello joyce, We apologize for any inconvenience you experienced during your stay. Your feedback is invaluable and will be shared with the team for improvement. If there is anything further you would like to discuss, please do not hesitate to reach out to our management team directly. Thank you for bringing this to our attention.

6/10 Satisfaisant

joyce

Voyage en famille
Handicap people are not supposed to be on the third floor
Séjour de 1 nuit en avril 2024
Réponse de Manager le 12 avr. 2024
Hello joyce, We appreciate your feedback on our accessibility, and we apologize for any inconvenience experienced during your stay. We encourage guests with specific needs to inform us in advance to better assist with room allocation. Your comments will help us improve our services for future guests.

10/10 Excellent

Billy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was good
Séjour de 2 nuits en avril 2024
Réponse de Manager le 12 avr. 2024
Hello Billy,We are pleased to hear that you had a satisfactory experience at our hotel. If you have any further feedback or suggestions to share, do not hesitate to reach out to us. We appreciate your valuable input and hope to welcome you back in the future.

2/10 Horrible

Mark

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was there went to my room for a couple minutes turned around immediately and left. Did not feel safe!
Réponse de James le 7 avr. 2024
I am sorry to hear that and your feedback helps us to make a better hotel.

2/10 Horrible

Tzvetanka

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The building is in terrible condition after a fire 2 years ago ! It was not mentioned on your page. There is a noise and construction work is ongoing till the evening. There should not be hotel rooms renting in such building. The office is in disarray, dirty and messy and that's where the coffee / tea is served. It is an airport hotel but there is not dedicated luggage room for after check out, we were offered to leave our suitcases in the "office". I think it was safer to leave them in front of the hotel. We were planing to spend a few hours in the city, but rather spent them at the airport. We use Expedia services for more than 20 years and this was the worst experience we ever had with you and any other competitor company.
Séjour de 1 nuit en mars 2024
Réponse de James le 31 mars 2024
I am sorry to hear that one of two buildings burnt down but one building is in operating condition.

8/10 Bien

Crystal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The room was big and spacious, the only issue was the main building was burned down and boarded off which disrupted the travel in the parkinglot (it was bad)
Séjour de 1 nuit en mars 2024
Réponse de James le 25 mars 2024
Thank you for staying with us and your feed back.. Have a nice trip.

10/10 Excellent

Julian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone nice and friendly. I highly recommend it.
Séjour de 1 nuit en février 2024
Réponse de James le 21 mars 2024
Thank you for staying with us and good feed back. Have a nice trip.

2/10 Horrible

Stuart

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The building on the ad looks to have burned down and the property in use is old and not well upkept. Reception area was an old room, very dirty and cluttered. While waiting to check in, witnessed the owner and previous patron yelling at each other for 5 minutes. Hallways very loud all all night with people coming and going. Yelling/fighting from rooms above and beside until 4am. Bed was very worn out. Gum on the floor and holes in the celling. No coffee or even a cup provided. No towels in the room. Airport shuttle driver in old beat-up van, did not say much or even confirm who I was. No breakfast provided as advertised.
Réponse de James le 15 mars 2024
Yes, we have two separate buildings and we are in operating the hotel with 61 units building since 42 units building bunt down.

6/10 Satisfaisant

Payton

Séjour de 1 nuit en mars 2024
Réponse de j le 1 avr. 2024
Thank you for staying with us and your feedback.

2/10 Horrible

Deborah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was half burned, and there was absolutely no electricity. The man wouldn’t even let me in the door.
Séjour de 1 nuit en février 2024
Réponse de James le 22 févr. 2024
I am sorry that happened to you, but the power was out in whole town at that time.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Needs Repairs
1/2 of the hotel is boarded up from a fire. They didn't have the room that I had reserved. The parking lot didn't have any of the snow removed. It was difficult to navigate around the lot and it seemed quite sketchy. The part of the building still open is in desperate need of repairs. I could see construction materials around so I think repairs are happening. The room was clean.
Séjour de 1 nuit en février 2024
Réponse de James le 20 févr. 2024
Yes, the front building bunt down, but we accommodate our guests in 60 units building where the building is fine.

2/10 Horrible

Devin

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was the dirtiest place I have ever stayed in. The bathroom door was kicked in and the floors were sticky. Will never go here again.
Séjour de 2 nuits en février 2024
Réponse de J le 19 févr. 2024
I am sorry that happened to you and your feed back helps us to make a better hotel.

4/10 Médiocre

Zachary

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Evidently part of the hotel burned in a fire. The office is a make shift office, all the staff are really nice. The first room we got there was no heat. -17 degrees, so They were great about moving us. Second room the hot water in the shower didn't work and the TV didn't work. We sponge bathed since we only stayed two nights. Price reflected the hotel. Won't stay here again, but the staff were all really nice considering the conditions.
Séjour de 2 nuits en janvier 2024
Réponse de J le 3 févr. 2024
I am sorry that happened to you and your feed back helps us to make a better hotel

10/10 Excellent

Paige

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de J le 1 févr. 2024
Thank you for staying with us and your review. Have a nice day.

2/10 Horrible

Jules

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beds were filthy and dirty no towels, no toilet paper ceiling falling in people passed out in the hallway should be condemned
Séjour de 1 nuit en janvier 2024
Réponse de j le 28 janv. 2024
I am sorry that hotel did not meet your expectation and your feed back helps to make a better hotel.

10/10 Excellent

Marjorie G

Séjour de 2 nuits en janvier 2024
Réponse de James le 26 janv. 2024
Thank you for staying with us and your review. Have a nice trip.

2/10 Horrible

Theodore

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was hair and some other type of solids (dirt, small pebbles) all over the bed sheets. I ended up sleeping on top of the comforter with all my clothes on. It was very noisy and you could hear loud tvs and music though the wall. Spend a few extra dollars and go down the road to the Lakefront Hotel.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 20 janv. 2024
Hello Theodore, We apologize for any inconvenience you experienced during your stay. Our housekeeping team takes great care to ensure the cleanliness of our rooms, and we apologize if there were any oversights. We appreciate your feedback regarding the noise, and we will look into implementing further measures to enhance soundproofing. We value your input and hope you will consider staying with us again in the future.

2/10 Horrible

kim

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Filthy
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello kim, We're sorry to hear about your experience. We appreciate your feedback and will share it with our housekeeping team for immediate improvement. Your satisfaction is important to us and we hope to welcome you back in the future for a more enjoyable stay.

2/10 Horrible

Brian

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Brian, We apologize if your experience with our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly to discuss any specific issues you may have encountered during your stay. We value your feedback and strive to provide the best possible experience for all our guests.

6/10 Satisfaisant

Marie

Séjour de 2 nuits en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Marie, We appreciate you choosing our hotel for your stay. Your satisfaction is important to us, so we encourage you to reach out to us directly with any feedback or concerns you may have had during your stay. We value your input and want to ensure a positive experience for all of our guests.

6/10 Satisfaisant

Jason

Quiet solid room no complaints.
Séjour de 10 nuits en décembre 2023
Réponse de Manager le 13 janv. 2024
Hello Jason,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you found your room to be quiet and solid. It's always a pleasure to provide a comfortable experience for our guests. We appreciate your feedback and hope to welcome you back again in the future.

6/10 Satisfaisant

Jessica

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello Jessica, We appreciate you choosing our hotel for your recent stay. We would like to hear more about your experience to better understand how we can improve. Please reach out to us directly with any feedback you may have. We hope to have the opportunity to welcome you back in the future for an even better experience.

6/10 Satisfaisant

Park

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 24 déc. 2023
Hello Park,We apologize if your stay did not meet your expectations. We would appreciate it if you could kindly reach out to us with any specific concerns or feedback you may have had during your stay. We value your input and would like the opportunity to address any issues. Thank you.