Salon du hall
Vérifier la disponibilité

Avis sur Motel 6 Anaheim Hills

2 out of 5
Motel 6 Anaheim Hills
5710 East La Palma Ave, Anaheim, CA

Avis

6,2
Note des voyageurs de 10 (Excellent), d’après 182 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 259 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 216 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 162 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 182 avis sur 1001." "

6,4/10

Propreté

7,2/10

Personnel et service

6,0/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hôtel vieillot pas du tout comme sur les photos de publicité le sonna ne fonctionnait pas la salle de muscu était vieillot.....la réception pareil pas très accueillant endirai qu’ils voulaient vite se débarrasser de toi bref décevant pour le prix que l’on a payer je ne recommanderai pas du tout cette hôtel 😠😤
Séjour de 4 nuits en octobre 2019
Réponse de Manager le 21 oct. 2019
Thank you for letting us know. As to our photos, we have uploaded all different layouts/types of rooms. Not all the rooms are the same. Each layout/types are subject to availability.

8/10 Bien

Neydi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Irma

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Old property. Poorly maintained. Not enough light at the room. Decided not to stay . And got a refund.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi Irma,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was just a good restful stay
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hey Sean, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

8/10 Bien

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hot some great sleep
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi SeanThanks for your review, we really appreciate the support. Lilith#Team6

2/10 Horrible

Shraddha

Séjour de 1 nuit en mars 2024

2/10 Horrible

Keila

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hello so sorry about this but I wasn’t comfortable, i was kinda itchy , i saw a few roaches , So what can we do about this 103$ that was charged to my card .
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Satisfaisant

Todd

Quick check in and plenty of parking
Séjour de 3 nuits en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Satisfaisant

Kimlien

Voyage en famille
The room was spacious
Séjour de 3 nuits en décembre 2023
Réponse de Brand Experience Team le 25 mars 2024
Hi Kimlien,Thank you for positively rating your stay!Lilith#Team6

6/10 Satisfaisant

manjeet kaur

Voyage en famille
Door lock was broken .
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 5 mars 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Médiocre

Maria

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 7 mars 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Médiocre

Maria

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 7 mars 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Craig

Great Bed
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 26 févr. 2024
Hi Craig,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Donald

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Better than I expected! 👍
Put simply, everything worked, quiet room, no frills, enjoyable stay!
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 5 févr. 2024
Hi DonaldThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Médiocre

Melina

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The bathroom was dirty with heaven knows what on the walls & baseboards. The tiles were coming off in the bathroom as well as the shower faucet. The grout looked moldy. The room smelled very musty. None of the electrical outlets in the room worked except in the bathroom so I had to charge my electronics in there overnight.I expected more for Anaheim Hills which is a more affluent community.
Séjour de 3 nuits en janvier 2024
Réponse de Brand Experience Team le 29 janv. 2024
Hi Melina,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Médiocre

Saul

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Chelsea, Westminster

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Erick

Les points forts : Équipements
I have always felt welcome by the staff at the Motel 6 in Anaheim Hills. They are attentive to my needs as well as the other motel guests.
Séjour de 5 nuits en décembre 2023
Réponse de Brand Experience Team le 4 janv. 2024
Hi Erick,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Médiocre

Quinton

Voyage en famille
Les points faibles : Propreté et personnel et service
Don’t expect much
Toilet would not fully flush. Half of the lights were non functioning. We had a room for 6 (3 queen beds) and only received 2 towels. No shampoo provided. Microwave tripped circuit. Could not use. We slept and got out
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 4 janv. 2024
Hi Quinron,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Adelino

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The room needs some fixing. From the second balcony, I saw a male going through the trash bin for more than 1/2 hour or so.
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 4 janv. 2024
Hi Adelino,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Erick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023

6/10 Satisfaisant

Juanito

Voyage d’affaires, Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
La puerta principal de mi avitacion estaba quebrada y termino llevando mi equipaje en mi toca y mi suegra me prestó una avitacion más seguro.
Séjour de 1 nuit en décembre 2023
Réponse de Nancy Y. le 2 janv. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

Janet

Les points faibles : Personnel et service et confort de la chambre
Séjour de 7 nuits en décembre 2023

4/10 Médiocre

Susan

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Is convenient & food readily available. At 4pm room was still not cleaned. However, only two very scratchy bath towels, one tiny bar of soap, has fridge & microwave stuffed in a spot it shouldn't be. Coffee I lost my glasses & couldn’t find a number to call & ask. A friend found a number, thy said they'd check with housekeeping. Never called back.
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 26 déc. 2023
Hi SusanAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

4/10 Médiocre

Krystle

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Carmen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Jose

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Not recommend this place.
Séjour de 2 nuits en octobre 2023
Réponse de Nancy Y. le 6 nov. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Bien

Valentine

Voyage d’affaires, Voyage en couple
Good price
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 6 nov. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Horrible

Christopher

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was terrible, I don’t even know where to begin. The room smelt of cigarette smoke. It was dirty. The area is definitely not safe with how much foot traffic and screaming and yelling occurred in the 15mins I was there. We didn’t stay any longer . We felt unsafe and unsanitary.
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 6 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

Adan Mares

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not a place to go roaches in the beds used restrooms dirty trash left in the room. Had to leave and book elsewhere and they had the nerve to say we stayed all night! Not even if you payed me! Disgusting don’t recommend to anyone
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 30 oct. 2023
Hi Adan Mares,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Médiocre

Maria

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The workers were very nice but the place is super dirty!
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 30 oct. 2023
Hi Maria,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Bien

Ashley

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Not bad for the price.
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 30 oct. 2023
Hi Ashley,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Lindsay

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Patrick

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very dirty, and smells. Poorly cleaned
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 24 oct. 2023
Hi Patrick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Médiocre

Charmaine

Séjour de 3 nuits en octobre 2023

6/10 Satisfaisant

Joshue

Séjour de 1 nuit en octobre 2023

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don’t stay if female solo
The man at check in was nice, but the property is very sketchy. Only 2 outlets in the whole room worked, no hair dryer, no breakfast, the pool wasn’t clean, tons of people just loitering around the property. If you’re a solo female, find somewhere else.
Séjour de 2 nuits en octobre 2023
Réponse de Nancy Y. le 17 oct. 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

David

Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The area around the motel is pretty nice and quiet. However, this Motel 6 is a neighborhood unto itself and it is a slum. As a smoker, I was glad they had smoking rooms. I spend my first night in a non-smoking room, then I was put into a smoking room. Well the non-smoking room had an ash tray in it, while the smoking room did. There was yelling in the parking lot between 2 or 3 individuals at 3 am, which left my dog acting "spooked" the next morning. The price is OK, the neighborhood is OK, but the motel, itself, has some undesirable street people living there short and long term. I don't know where they came from, but this Motel 6 is a "slum within a nice neighborhood..."
Séjour de 2 nuits en août 2023
Réponse de Brand Experience Team le 18 sept. 2023
Hi David,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Horrible

Alyssa

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Unfortunately not a great stay. The room was dirty and there was no hot water to shower with
Séjour de 3 nuits en septembre 2023
Réponse de Brand Experience Team le 18 sept. 2023
Hi Alyssa,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Satisfaisant

isaura

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
When I arrived they gave me a room with dirty sheets. There was a weird odor in the sheets. I requested sheets to be changed next day on the beds. And it was and they cleaned the room well. I booked this hotel due to hot tub. When I asked I was told it was not working. So yes, I was disappointed. But front desk they are very friendly. What I requested, they addressed right away.
Séjour de 3 nuits en septembre 2023

8/10 Bien

Deanna

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Arvin

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Room not clean
The room it self was too dirty and I was not pleasant with it at all.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 11 sept. 2023
Hi Arvin,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Josette

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love how big the room is!
Séjour de 1 nuit en août 2023
Réponse de Nancy Y. le 5 sept. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Médiocre

Andrew

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
TV didn’t work at all it smelt the ppl working were awesome but it was a nasty place tbh
Séjour de 2 nuits en août 2023
Réponse de Nancy Y. le 15 août 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

Mariana

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disgusting
It was dirty not what I expected from the photos seen online couldn’t really sleep knowing everything was stained and dirty
Séjour de 1 nuit en juillet 2023
Réponse de Brand Experience Team le 7 août 2023
Hi Mariana,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Médiocre

Jane

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient for us. The bed was nice and firm. And the air conditioning was great. On the other hand, there was no shampoo or blow dryer, vey skimpy towels, no cable on tv. This is a rundown,gloomy place.
Séjour de 5 nuits en juillet 2023
Réponse de Brand Experience Team le 31 juil. 2023
Hi Jane,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Horrible

Jamie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Room was dirty. Dirty towel on sink, dirty towel in refrigerator, toilet was dirty, hair on floor, hair in bed, carpet is filthy, floor was sticky, bedding skirt was ripped and tattered. Very sketchy place, felt very uncomfortable.
Séjour de 1 nuit en juillet 2023
Réponse de Brand Experience Team le 31 juil. 2023
Hi Jamie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Horrible

Sergio

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ghetto of Anaheim hills
A lot of bad people, mice and roaches, needs updating and security, would stay again cause I’m a degenerate
Séjour de 3 nuits en juillet 2023
Réponse de Brand Experience Team le 25 juil. 2023
Hi Sergio, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

4/10 Médiocre

Harold

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This motel was terrible, never again
Séjour de 1 nuit en juillet 2023