Jardin

Avis sur Hotel Pepper Tree Boutique Kitchen Studios - Anaheim

3 out of 5

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 561 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 292 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 85 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 41 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 1002." "

8,8/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Mandy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really good services ! The staff was really kind and sweet ! Would stay with them again if I go back to Cali !
Séjour de 7 nuits en octobre 2023
Réponse de Hotel Pepper Tree Management le 26 oct. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

8/10 Bien

Jean-Marie

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Très bon hôtel mais communication un peu difficile
Séjour de 4 nuits en avril 2023
Réponse de Hotel Pepper Tree Management le 5 mai 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We hope you had a lovely experience and would be happy to host you again.

8/10 Bien

Stephane

Les points forts : Propreté
Un peu déçu
De retour à Pepper Tree après 3 ans, un peu de déception notamment sur le fait que le ménage ne soit pas fait quotidiennement. 15 dollars par jour de frais de charge qui ne semblent pas être justifiés du coup. Un peu bruyant si vous êtes logé au Rez de chaussée La piscine est top et bien entretenue
Séjour de 4 nuits en février 2022
Réponse de Misty A le 5 mars 2022
Stephanie, Tout d'abord, merci d'avoir pris le temps de nous faire part de vos commentaires. Nous tenons à vous présenter nos excuses pour ne pas avoir répondu à vos attentes lors de votre visite. Veuillez noter que pour la sécurité de nos clients et de notre personnel, le nettoyage entre les visites est suspendu en raison des réglementations sanitaires Covid -19. Les frais de service de 15 USD par jour correspondent au nettoyage en profondeur / assainissement des chambres avant et après les visites des clients, ainsi qu'à notre Parks Pantry disponible et aux boissons / aliments disponibles pendant les heures de petit-déjeuner. Veuillez noter que notre équipe travaille sur la situation signalée. Nous espérons que votre prochain séjour parmi nous sera agréable et espérons avoir le plaisir de vous accueillir à nouveau. Merci, Brumeux A Réceptionniste

6/10 Satisfaisant

Sabrina

Voyage en famille
Séjour de 2 nuits en octobre 2019

6/10 Satisfaisant

Stephane

Les points forts : Propreté
Un peu déçu
hôtel que nous connaissions, idéal pour un séjour court sur Los Angeles. Proche de Disneyland et dans un quartier sympathique Toutefois, déçu par l’accueil un peu froid cette fois ci. Problème de toilettes signalé à l’arrivée (fuite) mais non réparée comme promis pendant notre séjour. Sinon la chambre est sympathique dans style hispanique et comprend microondes et frigo.
Séjour de 3 nuits en octobre 2019
Réponse de Misty A Front Desk Manager le 7 oct. 2019
Stéphane, Nous vous remercions de prendre le temps de nous faire part de vos commentaires concernant votre dernier séjour. Nous sommes désolés d'apprendre que vous rencontriez des problèmes non résolus. Nous allons examiner cela et veiller à ce que cela ne se reproduise plus à l'avenir. Merci pour vos suggestions!

8/10 Bien

Jasmin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en février 2019

10/10 Excellent

Stephane

Très bon hôtel style mexicain
Breaks sur Los Angeles avant de partir vers Las Vegas
Séjour de 3 nuits en août 2018
Réponse de Hotel Pepper Tree le 6 sept. 2018
Thanks for the review! We are glad that you enjoyed your quick stay.

10/10 Excellent

MURYEL

SUPER HOTEL
excellent hotel propre accueillant et DAVID à la réception a été AU TOP personnel d étage méticuleux
Séjour de 5 nuits en août 2018
Réponse de Hotel Pepper Tree le 6 sept. 2018
We love David too! Thanks for the review. We are so happy that you enjoyed your room and our helpful staff.

10/10 Excellent

Jose Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 23 mai 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We are thrilled you had a lovely experience and would be happy to host you again anytime.

8/10 Bien

Rajkishore, Sunnyvale

Séjour de 2 nuits en mai 2024
Réponse de Hotel Pepper Tree Management le 21 mai 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Yoke

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en mai 2024
Réponse de Hotel Pepper Tree Management le 19 mai 2024
Thank you for the thumbs up!Come visit soon!

10/10 Excellent

Matthew

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, pleasant staff. Room was clean, well lit, great atmosphere. This hotel definitely punches above it’s weight class. Thanks for an amazing stay!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Pepper Tree Management le 16 mai 2024
We are delighted to read your wonderful review of our hotel. Thank you for taking the time to share your feedback and for choosing us for your stay. We are glad that you enjoyed our facilities, services, and location. Your kind words are very much appreciated and motivate us to keep up the good work. We hope to welcome you back soon and make your next visit even more memorable.

10/10 Excellent

Jeremy, Las Vegas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Hotel Pepper Tree Management le 9 mai 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We hope you had a lovely experience and would be happy to host you again. Come Visit Soon!

8/10 Bien

Juan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just sent 1 night Very little feedback
Séjour de 1 nuit en mars 2024
Réponse de Hotel Pepper Tree Management le 7 mai 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We hope you had a lovely experience and would be happy to host you again.

10/10 Excellent

Amber

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cute and comfortable
Séjour de 2 nuits en avril 2024

10/10 Excellent

María elena

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice, it had some nice places that were walking distance. The room was clean, employees were nice. The pool was very nice. Overall nice place.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 29 avr. 2024
We are delighted to read your wonderful review of our hotel. Thank you for taking the time to share your feedback and for choosing us for your stay. We are glad that you enjoyed our facilities, services, and location. Your kind words are very much appreciated and motivate us to keep up the good work. We hope to welcome you back soon and make your next visit even more memorable.

6/10 Satisfaisant

Jacquelinne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
They had small children on the 3 floor, had a terrible night the first night, but they were very accommodating and moved us to the other side of the hotel for the remainder of our stay. Cute hotel.
Séjour de 4 nuits en avril 2024
Réponse de Hotel Pepper Tree le 26 avr. 2024
Thank you for the helpful feedback. We are so happy that you enjoyed our staff and amenities. We are sorry that your neighbors were noisy, our staff tried to resolve the noise issue. Again, we thank you for the very helpful review, and we will use it to better our hotel. We do hope that we will see you again.

10/10 Excellent

Jennifer

Séjour de 3 nuits en avril 2024
Réponse de Hotel Pepper Tree Managment le 16 mai 2024
Thank you for staying with us! We hope you had a lovely experience and would be happy to host you again. Come Visit Soon!

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice balcony
Séjour de 2 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 24 avr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place if you need a kitchen or even if you don't. Kitchen has most everything you need, could use some new fry pans is all. Nice Mediterranean atmosphere. I will always try to stay here when in the area. They take dogs too although an extra expense, kind of pricey.
Séjour de 3 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 24 avr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

4/10 Médiocre

Marcos

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Hotel Pepper Tree le 23 avr. 2024
We value your comfort and satisfaction and we are sorry that your stay did not meet your expectations.We hope you will give us another chance to serve you better in the near future.

10/10 Excellent

Roxanne

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed the location of this hotel. It was right across the street from the Vallerta Market. We also came out to Adventure City (theme park) which was a 15 minute drive from the hotel. We brought our kids and enjoyed the pool. The room was spacious and kitchen area came supplied with dishes, toaster, microwave, stove and full sized fridge. I also had access to pans and the basic necessities to cook and clean the area. I would say the bathroom could use an upgrade as the bathtub seemed old with a bit of visible rust and the paint chipping, but otherwise functional.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Pepper Tree Management le 20 avr. 2024
We are delighted to read your wonderful review of our hotel. Thank you for taking the time to share your feedback and for choosing us for your stay. We are glad that you enjoyed our facilities, services and location. Your kind words are very much appreciated and motivate us to keep up the good work. We hope to welcome you back soon and make your next visit even more memorable.

2/10 Horrible

Marie

Séjour de 2 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 16 avr. 2024
We are sorry you are disappointed because we asked you to leave since you damaged several items in our rooms and your room did require extra cleaning due to your service animal in tyrainig using the balconies as a relief area. It took our housekeeping staff 2 hours more than usual to clean the room. Again, we are sorry that our hotel did not meet your expectations.

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing that was inconvenient is the placement of the toilet paper roll holder. It was hard to turn/twist to reach it.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 15 avr. 2024
Thank you for taking the time to share your feedback and for choosing us for your stay. We are glad that you enjoyed our facilities, we will use your comments to better our hotel.

10/10 Excellent

MIRJAM

Séjour de 1 nuit en avril 2024

10/10 Excellent

Auzjanae

Relaxing
Séjour de 2 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 11 avr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Robert

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Hotel Pepper Tree Management le 11 avr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Jacob, Longwood

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was very clean and the staff was super friendly when my key wouldn’t let me in the room. They provided muffins and cereal for breakfast which was nice since my friend and I woke up early to tour California everyday.
Séjour de 4 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 9 avr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Jonathan

Séjour de 2 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 8 avr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

8/10 Bien

jeff

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Little noisy but clean and convenient.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Pepper Tree Management le 27 mars 2024
Thank you for the helpful feedback. We are so happy that you enjoyed our staff and amenities. We are sorry that your neighbors were noisy, If notified, our staff would have worked to resolve the noise issue. Again, we thank you for the very helpful review, and we will use it to better our hotel. We do hope that we will see you again.

10/10 Excellent

Alfred

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great!!!
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 25 févr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment.

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 25 févr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment.

6/10 Satisfaisant

KYUNGSOO

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Old building
Too old building but maintained well. Breakfast was terrible (almost none). Stayed 6days, but only one house keeping.
Séjour de 6 nuits en février 2024
Réponse de Hotel Pepper Tree Management le 19 févr. 2024
Thank you for taking the time to review our hotel. We are sorry that we did not meet your expectations. We do not list anywhere that we provide a hot breakfast - only a To-Go Coffee Bar. Our cleaning does not come every day but on request. Again, we are sorry for the disappointment but hope to see you again in the future.

6/10 Satisfaisant

julian

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very spacious rooms, very poor breakfast. But a resort fee?? Why? That is not a resort. Nor has resort amenities. It is not a bad hotel but the area is not the best and if you are at a lower lever you can hear your neighbors above.
Séjour de 4 nuits en février 2024
Réponse de Hotel Pepper Tree Management le 19 févr. 2024
First and foremost, thank you for taking the time to share your feedback with us. We are happy that you enjoyed our aesthetics and are sorry that we did not meet the rest of your expectations, we appreciate your feedback and will use it to better our hotel.

10/10 Excellent

Mauricio

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Hotel Pepper Tree Management le 17 févr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Zeke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Hotel Pepper Tree Management le 13 févr. 2024
We are delighted to read your wonderful review of our hotel. Thank you for taking the time to share your feedback and for choosing us for your stay. We are glad that you enjoyed our facilities, services and location.

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great stay
Réponse de Hotel Pepper Tree Management le 10 févr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Alysha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super nice stay, comfy bed. Nice kitchenette. Nice vanity area with desk and mirror. Overall, super good stay! Only downside… water pressure was awful. & the bath tub/shower seems to have been a previous overlay that is coming loose. So it’s cracking and loose from the bottom. Oh & free coffee/cappuccino machine 24/7!
Séjour de 4 nuits en février 2024
Réponse de Hotel Pepper Tree Management le 8 févr. 2024
We are delighted to read your wonderful review of our hotel. Thank you for taking the time to share your feedback and for choosing us for your stay. Kindly be advised our maintenance team is working on the reported situation. We hope your next stay with us will be pleasant and look forward to welcoming you back again.

10/10 Excellent

Maria del Carmen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fue una estancia perfecta, esta muy bien equipado (estufa con horno, refrigerador, con utensilios para cocinar )muy amplio todo el cuarto y viajamos con nuestra mascota , pudimos caminarla en el vecindario y todo muy seguro , con un supermercado al cruzar la calle
Séjour de 1 nuit en février 2024
Réponse de Hotel Pepper Tree Management le 6 févr. 2024
Estamos encantados de leer su maravillosa reseña sobre nuestro hotel. Gracias por tomarse el tiempo para compartir sus comentarios y por elegirnos para su estadía. Nos alegra que haya disfrutado de nuestras instalaciones, servicios y ubicación. Apreciamos mucho sus amables palabras y nos motivan a continuar con el buen trabajo. Esperamos darle la bienvenida pronto y hacer que su próxima visita sea aún más memorable.

8/10 Bien

Stefanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quaint little place
We stayed here two nights for our Knotts Berry trip — very cute. Breakfast options were minimal. Decent pantry to purchase from. No restaurant at the facility as I saw advertised. A little dated but overall not bad.
Séjour de 2 nuits en février 2024
Réponse de Hotel Pepper Tree Management le 6 févr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Karleene

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great property! Very clean. Loved the vanity light in the bathroom. Full kitchen makes it great for families on a budget. The decor is great! We will be staying again. Highly recommend!
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Pepper Tree Management le 6 févr. 2024
We are delighted to read your wonderful review of our hotel. Thank you for taking the time to share your feedback and for choosing us for your stay. We are glad that you enjoyed our facilities, services and location. Your kind words are very much appreciated and motivate us to keep up the good work. We hope to welcome you back soon and make your next visit even more memorable.

8/10 Bien

Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the style of this hotel and how easy it was to check in and find our room. I thought the smell of cleaning supplies was a little overpowering, but at least we had faith that our room was clean! It would have been really nice to have a sliding screen door, as we would have loved to keep the glass door open in the evening, but got a few gnats/mosquitoes that way. We also had a few loud neighbors (shouting/laughing kids), which was a little frustrating when it didn't stop for over half an hour. Other than that, we thoroughly enjoyed our stay! We will stay again if we need a place in the area.
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Pepper Tree Management le 1 févr. 2024
Thank you for the helpful feedback. We are so happy that you enjoyed our staff and amenities. We are sorry that your neighbors were noisy, If notified, our staff would have worked to resolve the noise issue. Again, we thank you for the very helpful review, and we will use it to better our hotel. We do hope that we will see you again.

10/10 Excellent

Carlos

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Pepper Tree Management le 2 févr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Been staying here for 15 years. Always a pleasure and the staff is wonderful. A
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Pepper Tree Management le 29 janv. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Kassandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Pepper Tree Management le 25 janv. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place!
Well decorated hotel. Clean and spacious room. Well equipped kitchen. Free and safe parking. Supermarket just opposite the hotel. Eateries within walking distance. Short drive to Knotts Berry farm and Disney parks.
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 15 janv. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Serena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Pepper Tree Management le 5 janv. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We are thrilled you had a lovely experience and would be happy to host you again anytime.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté et personnel et service
Decepcion :0
Las habitaciones estan muy comodas. Sin embargo, no hacen housekeeping diario, lo cual se ha vuelto una muy mala practica despues del COVID. No es correcto. Por otro lado, el desayuno muy deficiente, lo cual fue una de las razones para escoger el hotel, que tuviera desayuno. Igual, nos toco salir a comprar dos veces en las pocas alternativas alrededor, i.e. Mc donalds :0. El area donde se encuentra el hotel, no se ve nada segura, basatnte feita, no hay nada cerca como vi el los reviews. No regresaria.
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 30 déc. 2023
We are sorry that your stay did not meet your expectations. We do not list anywhere that we provide a hot breakfast - only a To-Go Coffee Bar. Our cleaning does not come every day but on request. We appreciate your feedback and will use it to better our hotel.

4/10 Médiocre

Elizabeth

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
A propriedade no inicio impressiona com uma arquitetura da região. Porém os problemas aparecem depois.. tem cozinha sem maquina de lavar louça, o hotel não disponibiliza maquinas para lavar roupas, tivemos que andar até outra quadra para isto. Não fazem arrumação diária, barulho no andar de cima, banheiro apertado e cama terrível! Para quem tem problema na coluna como eu, é devastador. De positivo um supermercado em frente, porém muito caro e inseguro.. também imigrantes mexicanos fazendo tacos e burritos raiz deliciosos. Não me hospedaria de novo.
Séjour de 6 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 24 déc. 2023
Thank you for your feedback. We are happy that you enjoyed our aesthetics and are sorry that we did not meet the rest of your expectations. We do not advertise anywhere that our kitchens have a dishwasher or that our property has a laundry room. Most of our guests also enjoy our beds, and we are sorry that you did not find them comfortable. . We appreciate your feedback and will use it to better our hotel.