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Avis sur Grand Legacy At the Park

2.5 out of 5
Grand Legacy At the Park
1650 S Harbor Blvd, Anaheim, CA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 1069 avis sur 2287." "
Note des voyageurs de 8 (Bien), d’après 611 avis sur 2287." "
Note des voyageurs de 6 (Satisfaisant), d’après 311 avis sur 2287." "
Note des voyageurs de 4 (Médiocre), d’après 179 avis sur 2287." "
Note des voyageurs de 2 (Horrible), d’après 117 avis sur 2287." "

8,4/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Stéphanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très bien et parfait pour aller à Disneyland à pieds !!
Séjour de 2 nuits en janvier 2024
Réponse de Freddy Cruz le 15 mars 2024
Thank you Stephanie for the positive review. We appreciate you staying with us and are glad to have made your Disneyland experience a little easier. We hope to see you return on your next Disneyland vacation adventure.

10/10 Excellent

Nerva, PUNAAUIA

Séjour de 4 nuits en avril 2023
Réponse de Front Desk Lead le 16 juin 2023
Hello,Thank You For Taking The Time To Leave A Review About Your Most Recent Stay. Here At The Grand Legacy We Strive To Ensure All Of Our Guests Have A Memorable Stay. We Appreciate The Feedback And Hope To See You Again In The Future.

8/10 Bien

HEIDA, Pirae

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel bien situé pour aller à pied à Disneyland, beaucoup de restaurant autour accessible à pied. Les chambres sont propres et le lit confortable par contre pas du tout insonorisées. Les employés de ménage sont très sympathiques et serviables. Au niveau parking pas eu de soucis à se garer
Réponse de Front Desk Lead le 22 janv. 2023
Hello,Thank You For Taking The Time To Leave A Review About Your Most Recent Stay. Here At The Grand Legacy We Strive To Ensure All Of Our Guests Have A Memorable Stay. We Appreciate The Feedback And Hope To See You Again In The Future.

8/10 Bien

HEIDA, Pirae

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
l'hotel est bien situé, les chambres sont propres et le lit est confortable. Le personnel de ménage est très serviable. Par contre, les chambres ne sont pas insonoriées, on entend tout ce qui se dit et se passe à côté et c'est un peu pénible pour dormir.
Réponse de Front Desk Lead le 22 janv. 2023
Hello,Thank You For Taking The Time To Leave A Review About Your Most Recent Stay. Here At The Grand Legacy We Strive To Ensure All Of Our Guests Have A Memorable Stay. We Appreciate The Feedback And Hope To See You Again In The Future.

8/10 Bien

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was good. The hotel room lighting was not good. Room was dark.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Mirian

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall the hotel is excellent! But one of the staff members ( I wish i knew her name) at checkout was very rude
Séjour de 2 nuits en mai 2024

8/10 Bien

Colleen Anne, Fruitvale

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I loved how close I was to Disneyland
Séjour de 5 nuits en mai 2024

10/10 Excellent

Sonya

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Always love staying here! So nice to walk across the street to the parks and the rooms are always clean and comfortable.
Séjour de 1 nuit en mai 2024

8/10 Bien

Susan

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Suite was spacious. Would have liked to have a guide for tv or one on the tv as well as smart tv streaming capabilities. Robes available for suites would be nice too We really liked the coffee bar on the morning and popcorn in the afternoon as well as the infused ice water available in the lobby.
Séjour de 3 nuits en mai 2024

8/10 Bien

Ethan, Tehachapi

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was a good hotel not to bad .
Séjour de 1 nuit en mai 2024

8/10 Bien

Hanna

Séjour de 4 nuits en mai 2024

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing time. I wish it was more affordable but well worth every penny spent! Thanks
Séjour de 1 nuit en mai 2024
Réponse de Freddy Cruz le 23 mai 2024
Hello David, we appreciate your honest and positive review. We are happy that you were more than satisfied with your stay and hope to welcome you back real soon!

10/10 Excellent

Melissa

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in the main building and would recommend this. Close to the parks and nice accommodations. Comfortable beds and clean. We had a nice stay. Staff is always very accommodating and friendly.
Séjour de 4 nuits en mai 2024
Réponse de Freddy Cruz le 23 mai 2024
Thank you Melissa for your positive review. It seems that your overall experience here at Grand Legacy was very pleasant. We are happy to have been able to leave a good impression for you and your guests! We hope to welcome you back very soon!

10/10 Excellent

Angie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay and service
Séjour de 4 nuits en mai 2024
Réponse de Freddy Cruz le 23 mai 2024
Hi Angie, Thank you for such a wonderful review. We appreciate your time and for staying with us at Grand Legacy. We hope to welcome you back soon.

10/10 Excellent

Gail Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Freddy Cruz le 23 mai 2024
Thank you for taking the time to review your stay! We appreciate you visiting and welcome you back soon!

8/10 Bien

Joselyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close to restaurants, stores, and disneyland. The only thing i didnt like is that the staff housekeeping / maintenance were very loud in the morning while my family and i were trying to sleep.
Séjour de 1 nuit en mai 2024
Réponse de Freddy Cruz le 23 mai 2024
Hello Joselyn, thank you for your feedback. We regret the inconvenience caused by the noise and maintenance issues you encountered.Your comments are valuable, and we will use them to improve our services. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future.

10/10 Excellent

Emily

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk staff was so kind and helpful! Amazing stay 10/10
Séjour de 6 nuits en mai 2024
Réponse de Freddy Cruz le 23 mai 2024
Thank you Emily for such wonderful compliments. We hope that you had a memorable visit and we welcome you back very soon!

8/10 Bien

mirela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
easy access to our room. great location if going to Disneyland
Séjour de 2 nuits en mai 2024
Réponse de Freddy Cruz le 23 mai 2024
Thanks Mirela, we appreciate your positive feedback. We hope you will stay with us again on your next Disney vacation adventure!

10/10 Excellent

Clancy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Continental breakfast would be nice but I can also understand why this hotel doesn't have it. Enjoyed the pool and hot tub, clean and not crowded 😁
Séjour de 3 nuits en mai 2024
Réponse de Freddy Cruz le 23 mai 2024
Thank you for taking the time to review your stay, Clancy. We appreciate your suggestions and always take into consideration what our guest have to say. We will make sure to provide your feedback to upper management. We welcome you back soon!

10/10 Excellent

Diosel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is our go-to hotel whenever we go to Disney! Super convenient as it’s so close to the park entrance - about 5 minutes walk. We love how we don’t have to worry about parking and we can easily just walk back to the room to take a break/nap and enjoy the rest of the park in the evening.
Séjour de 1 nuit en février 2024
Réponse de Freddy Cruz le 23 mai 2024
Hello Diosel! Thank you for sharing your thoughts on your hotel stay. It's great to hear that the location was perfect for you, being right across from the park. We appreciate you staying with us and hope to see you again on your next Disney vacation adventure!

10/10 Excellent

Elizabeth

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and so close to disneyland!!
Séjour de 3 nuits en mai 2024
Réponse de Freddy Cruz le 22 mai 2024
Hello Elizabeth, we are so happy you found our location convenient for your stay. Thank you for the compliments! We appreciate you as a guest and hope to welcome you back soon!

8/10 Bien

Evan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was polite and professional. Check in and out was quick.
Séjour de 2 nuits en mai 2024
Réponse de Freddy Cruz le 22 mai 2024
Thank you for you for your wonderful review. We appreciate you taking the time to let us know how we did! Glad to be of help, we welcome you back soon.

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would stay again! Very convenient location. Very little staff interaction, but all was pleasant. Walk to Disney parks was why we chose. Pool area great for kids. Would love to see some breakfast options??
Séjour de 6 nuits en mai 2024
Réponse de Freddy Cruz le 22 mai 2024
Hi John, thank you for reviewing your stay with us. We appreciate the suggestions and will definitely share with management on how we can make Grand Legacy a better place. Till next time!

8/10 Bien

Jacqueline

Séjour de 6 nuits en mai 2024
Réponse de Freddy Cruz le 22 mai 2024
Thank you Jacqueline for the review, we hope to see you back soon!

6/10 Satisfaisant

Mandelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The room was very dark. The bathroom door which was a pocket door wasn't on the track properly and would only close 3/4 of the way. The microwave turnplate woild not turn so did not cook evenly. We recieved two keys and once we got to the room my husbands didnt work. We went back to recode it and then once back to the room mine didnt work. We just gave up and used one key. Overall a nice stay and these complaints are only minor issues because it was only 2 of us. I chose this hotel thinking it would be a better hotel as it cost more than other close hotels we stayed us but this wasnt the case. Id stay here agian if the price was right as we were away from the hotel most of the day anyway.
Séjour de 4 nuits en mai 2024
Réponse de Freddy Cruz le 22 mai 2024
Hello Mandelle, we appreciate your honest review. Thank you for sharing your experience with us. We will make sure to share your suggestions with management in regards to pricing. We thank you for visiting us and hope you choose to stay at Grand Legacy once again.

4/10 Médiocre

Frederiek, scottdale

Les points faibles : Propreté
Séjour de 4 nuits en mai 2024
Réponse de Freddy Cruz le 22 mai 2024
Thank you for taking the time to review your stay. Please visit us again soon!

10/10 Excellent

Leilani

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff
Séjour de 2 nuits en mai 2024
Réponse de Freddy Cruz le 17 mai 2024
Thank you so much Leilani, we appreciate your positive feedback. We hope to welcome you back soon.

10/10 Excellent

stacey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No issues. Fabulous little area! Staff was very friendly. Loved the little shops in the front! Will definitely go back.
Séjour de 5 nuits en mai 2024
Réponse de Freddy Cruz le 17 mai 2024
Thank you for the compliments Stacey, we really appreciate your kind feedback. We hope you will come back soon!

10/10 Excellent

Theresa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed staying here and will be back.
Séjour de 3 nuits en mai 2024
Réponse de Freddy Cruz le 17 mai 2024
Thank you for taking time share your experience. We are looking forward to your return Theresa!

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff members were very friendly and very helpful.
Séjour de 3 nuits en mai 2024
Réponse de Freddy Cruz le 17 mai 2024
We thank you for your kind praises, our staff will be very happy to know they were able to make your stay a little extra special. Looking forward to seeing you on your next visit.

10/10 Excellent

Grant J

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great access to Disney.
Séjour de 3 nuits en mai 2024
Réponse de Freddy Cruz le 22 mai 2024
Hey Grant, we appreciate the positive feedback. Please visit us again on your next Disneyland Adventure.

10/10 Excellent

Greg

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay, so close to the parks. Will stay again
Séjour de 3 nuits en mai 2024
Réponse de Freddy Cruz le 22 mai 2024
We are so happy you found our location convenient for your Disneyland trip! We appreciate your feedback and look forward seeing you again soon!

10/10 Excellent

Hannah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family had a great stay! Close walk to Disneyland park and great food options near by! Pool was nice and property was clean!
Séjour de 3 nuits en mai 2024
Réponse de Freddy Cruz le 22 mai 2024
Thank you Hannah for your wonderful review. We appreciate you taking the time to review your visit. We hope to see you and your family soon!

6/10 Satisfaisant

chemai

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
We were not aware this was a motel with outer entrances. The AC didn’t work well and the toilet ran. The room had updated furniture of good quality. Full size fridge was nice. The walk proximity to the park is also good.
Séjour de 3 nuits en mai 2024
Réponse de Freddy Cruz le 23 mai 2024
We apologize for any inconvenience caused by the AC and toilet issues. Your comfort is our priority, and we will address these maintenance concerns immediately. We are glad to hear that you appreciated the updated furniture and the full-size fridge in your room, as well as the convenient proximity to the park.Your insights are valuable to us, and we hope to have the opportunity to provide you with an improved experience in the future.

8/10 Bien

Tanisha

Voyage en famille
Les points forts : Propreté et personnel et service
Air conditioner looked old and was falling apart. It also gave off a sour smell when it was turned on.
Séjour de 1 nuit en mai 2024
Réponse de Freddy Cruz le 23 mai 2024
Hello Tanisha, We apologize for the minor inconvenience you may have experienced during your stay. Your feedback is invaluable in helping us improve our services.Thank you again for bringing these matters to our attention.

10/10 Excellent

Kevin, Grass valley

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank u
Séjour de 2 nuits en avril 2024
Réponse de Freddy Cruz le 17 mai 2024
Thank you for your positive feedback; we appreciate you taking the time to review your stay. We welcome you back soon!

6/10 Satisfaisant

Sonia

Voyage en groupe
Rooftop was closed and that is a reason we chose this location
Séjour de 1 nuit en mai 2024

10/10 Excellent

Wayne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was so close to Disneyland you could smell Mickey Mouse’s farts
Séjour de 2 nuits en mars 2024
Réponse de Freddy Cruz le 17 mai 2024
Thank you for such a positive (and funny) feedback. It's great to hear that the location was perfect for you (smells and all)! We hope you will return on your next Disney vacation adventure.

4/10 Médiocre

Liliya

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements
house keeper didnt come in once in our 4 day stay to clean our room or take our trash . i had to go look for one to ask for new garbage bags and for clean towels
Séjour de 4 nuits en avril 2024
Réponse de Freddy Cruz le 9 mai 2024
Thank you for taking the time to review your stay. We apologize for the inconvenience you may have experienced. Housekeeping services are based off requests, but will make sure to speak to Management in regards to your concerns.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Freddy Cruz le 9 mai 2024
Thank you for taking the time to review your stay. We value your feedback and hope that you will visit us again soon.

10/10 Excellent

Mike

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close to Disneyland resort, rooms are a bit dated, but did the job.
Séjour de 5 nuits en mai 2024
Réponse de Freddy Cruz le 17 mai 2024
Thank you for sharing your thoughts on your hotel stay. It's great to hear that the location was perfect for you, being right across from the park. We'd like to hear any more suggestions you may have, we always strive to enhance our guests' experiences.

8/10 Bien

Brianna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Freddy Cruz le 17 mai 2024
Thank you for your response Brianna, we hope you choose Grand Legacy for your next vacation stay!

10/10 Excellent

Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Freddy Cruz le 6 mai 2024
Hi Antonio, thank you for taking the time to review your stay. We appreciate your business and we welcome you back soon.

8/10 Bien

JANY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Lo unico que no me gusto es que la habitacion tenia cucarachas caminaron por el area del refrigerador encima de la mesa de televisor varias cucarachas. por lo demas todo excelente
Séjour de 2 nuits en avril 2024
Réponse de Freddy Cruz le 23 mai 2024
Lamentamos mucho escuchar sobre esta situación. Queremos asegurarle que revisamos y desinfectamos las habitaciones con frecuencia. Agradecemos sus comentarios y nos comprometemos a abordar este problema de inmediato para evitar que vuelva a ocurrir. Nos alegra saber que, aparte de este inconveniente, tuvo una experiencia excelente.

10/10 Excellent

Nicolas Theodore

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property, awesome pool for kids. Staff is excellent and very easy walk to disneyland.
Séjour de 6 nuits en mars 2024
Réponse de Freddy Cruz le 6 mai 2024
Hi Nicolas, we appreciate you taking the time to review your stay. It seems that you and your family had an enjoyable stay. We hope your experience will have you coming back on your next Disney family vacation adventure.

10/10 Excellent

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aunque solo estuve una noche y la mayor parte del día no estuve en la habitación, tuve una buena experiencia, me dieron la habitación temprano por la mañana cuando llegue a estacionar el coche para irme a Disneyland, todo estaba muy limpio, ordenado, las camas cómodas y la atención fue muy rápida, la distancia al parque es lo mejor, caminas 5 minutos y ya estás en Disneyland. Espero regresar pronto.
Séjour de 1 nuit en avril 2024
Réponse de Freddy Cruz le 6 mai 2024
Hola Katherine, muy amable de tu parte en compartir tu experiencia! Nos alegra saber que pudimos proporcionarte una habitación temprano y que todo estuvo limpio y ordenado para ti. Nos enorgullece saber que encontraste las camas cómodas y que disfrutaste de la rápida atención que recibiste. Esperamos con ansias recibirte de nuevo pronto.

8/10 Bien

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property and location. Restaurant and bar was outstanding. Literally across the street from Disneyland/California Adventure. What I didn't like was being given a piece of paper to sign. It was highlighted where to sign and initial, which was confirming car info, no smoking agreement, etc. It also asked how many guests in room, which i wrote down two. When I checked out there was an additional 2.00 owed for a "donation" i agreed to. Next to one of the highlighted areas was very fine print that I agreed to a dollar donation for every guest. I think that was complete BS. No idea who this "donation" went to but I find it very questionable that this was not mentioned at check in and was not clear on the paperwork.
Séjour de 2 nuits en avril 2024
Réponse de Freddy Cruz le 23 mai 2024
Hello Debra, we apologize if there was a misunderstanding when arranging room details and check-in information. We hope we can make things right. We will make sure to speak to management regarding your concerns. Please let us know if there is anything else we can help with, and we hope you will give us another opportunity in the near future.

10/10 Excellent

David, Kirkland

Séjour de 2 nuits en avril 2024
Réponse de Freddy Cruz le 22 mai 2024
Thank you for taking your time to review your stay. We appreciate your time and welcome you back soon!

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property
Séjour de 4 nuits en avril 2024
Réponse de Freddy Cruz le 6 mai 2024
Thank you for taking the time to review your stay Robert. We hope you had a wonderful stay and will visit us again soon.

4/10 Médiocre

John

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Checkin wasn’t until 4. Even though we tried for early checkin had to wait.
Séjour de 1 nuit en avril 2024
Réponse de Freddy Cruz le 1 mai 2024
Thank you for sharing your experience with us. We apologize for any inconvenience you experienced while waiting for your room. While we always aim to accommodate early check-ins when possible, sometimes due to high occupancy, we may need extra time to prepare rooms for our guests. Your patience is greatly appreciated, and we hope the remainder of your stay was enjoyable. If there's anything else we can assist you with, please don't hesitate to let us know.