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Avis sur Waldorf Astoria Amsterdam

5 out of 5
Waldorf Astoria Amsterdam
Herengracht 542-556, Amsterdam

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 284 avis sur 319." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 319." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 319." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 319." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 319." "

10/10

Propreté

9,8/10

Personnel et service

9,8/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Charif

Séjour de 1 nuit en mai 2022
Réponse de Katharina Schlaipfer le 1 juin 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent etablissement
Très bien placé pour visiter le centre historique à pied Service au petit soin Chambre très agréable Ne changez rien Tester le tea Time, une merveille
Réponse de General Manager le 10 mars 2017
Dear Sir, Dear Madam, We thank you kindly for sharing your experience at the Waldorf Astoria Amsterdam on Expedia. It brings me great pleasure to read that our prime location in the heart of Amsterdam allowed you to conveniently reach all the sights you wished to visit. I am delighted to know that you have had a comfortable stay with us and we truly hope to have the chance to welcome you again in the future. Warmest regards, Roberto Payer General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

géraldine, neuilly sur seine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel exceptionnel
Hotel magnifique accueil exceptionnel confort inégalé bref le rêve

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

JOSÉ AMÉRICO FONSECA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
O hotel é simplesmente nota 10. As instalações, os quartos, os funcionários, a comida. Certamente voltarei em Amsterdam e me hospedarei lá novamente. Gostaria de registrar a sensibilidade e o apoio que tive de toda a equipe do hotel com um gravíssimo problema de saúde que a mãe da minha esposa teve e que nos obrigou a retornar ao Brasil com urgência, interrompendo a viagem.O Hotel nos deu todo o apoio e assistência e terá sempre nossa gratidão e admiração.
Séjour de 5 nuits en avril 2024
Réponse de Katharina Schlaipfer le 13 mai 2024
Estimado Sr. Americo Fonseca,Muito obrigada pela sua fantástica classificação. Ficamos imensamente felizes em saber que considera o nosso hotel nota 10 em todos os aspectos, desde as instalações, até à nossa equipa, e comida. É tocante saber que pudemos oferecer apoio e assistência durante um momento tão delicado para si e para a sua família. A nossa equipa está sempre disponível para ajudar os hóspedes da melhor maneira possível, e é gratificante saber que conseguimos fazer a diferença para vocês.Esperamos sinceramente que a saúde da mãe da sua esposa esteja a melhorar. Agradecemos sinceramente sua gratidão e admiração. Será um prazer recebê-lo novamente, e esperamos que a próxima estadia seja tão memorável quanto a anterior.Atenciosamente,Katharina SchlaipferGeneral ManagerWaldorf Astoria Amsterdam

10/10 Excellent

Anisuzzaman, Beverly Hills

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property. Very friendly stuff . Historic building . All of Waldorf needs attention on bedding . They need to use better threat bed sheets and pillows . Also use better quality duvet . I have stayed in many Waldorf and requested .
Séjour de 3 nuits en avril 2024
Réponse de Katharina Schlaipfer le 13 mai 2024
Dear Anisuzzaman,Thank you for taking the time to share your feedback with us. We love to hear that you found our property beautiful and our staff very friendly. As for your comments about the bedding, we appreciate your insights and will certainly take them into consideration for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warmest regards,Katharina SchlaipferGeneral Manager Waldorf Astoria Amsterdam

10/10 Excellent

Terence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en janvier 2024
Réponse de Katharina Schlaipfer le 9 janv. 2024
Dear Terence,Thank you for choosing the Waldorf Astoria Amsterdam.We are most grateful for you taking the time and leave your wonderful review on Expedia. We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.Warmest regards,Katharina SchlaipferGeneral Manager Waldorf Astoria Amsterdam

10/10 Excellent

Elsie, Perth

Séjour de 5 nuits en décembre 2023
Réponse de Katharina Schlaipfer le 9 janv. 2024
Dear Elsie,Thank you for choosing the Waldorf Astoria Amsterdam.We are most grateful for your wonderful review and 5 out of 5 score.It was a pleasure to have you as our guest, and we hope to welcome you back soon.Warmest regards,Katharina SchlaipferGeneral ManagerWaldorf Astoria Amsterdam

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Katharina Schlaipfer le 30 oct. 2023
Dear Anonymous,We would like to thank you for choosing Waldorf Astoria Amsterdam.We are most grateful that you took the time to post a review on Hotels.com regarding your experience and it was a pleasure to see your wonderful 10 out of 10 score. Every time you visit us, whether that stay be long or short, we would like to ensure that you feel at home as soon as you arrive.It was a pleasure to have you as our guest and we look forward welcoming you back upon your return to Amsterdam.Warmest regards,Katharina SchlaipferGeneral ManagerWaldorf Astoria Amsterdam

10/10 Excellent

Leif, Stockton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just amazing
Séjour de 1 nuit en octobre 2023
Réponse de Katharina Schlaipfer le 30 oct. 2023
Dear Leif,We would like to thank you for choosing Waldorf Astoria Amsterdam.We are most grateful that you took the time to post a review on Expedia regarding your experience and it was a pleasure to see your wonderful 5 out of 5 score. Every time you visit us, whether that stay be long or short, we would like to ensure that you feel at home as soon as you arrive.It was a pleasure to have you as our guest and we look forward welcoming you back upon your return to Amsterdam.Warmest regards,Katharina SchlaipferGeneral ManagerWaldorf Astoria Amsterdam

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff, and great location.
Séjour de 2 nuits en octobre 2023
Réponse de Katharina Schlaipfer le 30 oct. 2023
Dear Mr. Richard,We would like to thank you for choosing Waldorf Astoria Amsterdam.We are most grateful that you took the time to post a review on Expedia regarding your experience and it was a pleasure to see your wonderful 5 out of 5 score. Every time you visit us, whether that stay be long or short, we would like to ensure that you feel at home as soon as you arrive.It was a pleasure to have you as our guest and we look forward welcoming you back upon your return to Amsterdam.Warmest regards,Katharina SchlaipferGeneral ManagerWaldorf Astoria Amsterdam

10/10 Excellent

Ellen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the most luxurious hotels I've ever stayed in!!
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en août 2023

10/10 Excellent

Benjamin, Seattle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stunning property and service, right in the heart of the city.
Séjour de 4 nuits en août 2023

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wir sind nunmehr zum 8. Mal in diesem Hotel. Es ist einfach sensationell gut, alle Kategorien sind einfach perfekt!!! Im Besonderen sind die Personen des Hotels unbeschreiblich freundlich, kompetent und hilfsbereit. Einfach grandios. Vielleicht nur noch zum Schluss. Aufgrund den vorgenannten Tatsachen haben wir für Dezember wieder gebucht. Vielen Dank an das Hotel und vor allem an die Personen, die einen Aufenthalt in Amsterdam einfach perfekt machen. Danke an Alle Martin Kubicka
Séjour de 1 nuit en août 2023

10/10 Excellent

Peter

Séjour de 3 nuits en juillet 2023
Réponse de Waldorf Astoria Amsterdam le 21 juil. 2023
Dear Sir, Dear Madam,Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam and our Vault Bar.It was a pleasure to welcome you and we sincerely hope to have the chance to host you again.Warm Regards,Katharina SchlaipferGeneral Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel Faultless service. Beautiful building. Excellent location. A really nice breakfast. Our room (326) was extremely comfortable, very quiet and had a lovely garden view. Very helpful concierge. High quality spa facilities.
Séjour de 2 nuits en juin 2023
Réponse de Waldorf Astoria Amsterdam le 21 juil. 2023
Dear Sir, Dear Madam,Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam and our Vault Bar.It was a pleasure to welcome you and we sincerely hope to have the chance to host you again.Warm Regards,Katharina SchlaipferGeneral Manager

10/10 Excellent

Craig

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2023
Réponse de Waldorf Astoria Amsterdam le 21 juil. 2023
Dear Sir, Dear Madam,Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam and our Vault Bar.It was a pleasure to welcome you and we sincerely hope to have the chance to host you again.Warm Regards,Katharina SchlaipferGeneral Manager

10/10 Excellent

zeid

Séjour de 3 nuits en mars 2023
Réponse de Waldorf Astoria Amsterdam le 17 avr. 2023
Dear Sir, Dear Madam,Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam.It was a pleasure to welcome you and we sincerely hope to have the chance to host you again.Warm Regards,Katharina SchlaipferGeneral Manager

10/10 Excellent

Anne

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property with excellent staff. Staff bends over backwards to make your stay comfortable and memorable. Turn down service was impeccable.
Séjour de 2 nuits en mars 2023
Réponse de Waldorf Astoria Amsterdam le 20 mars 2023
Dear Sir, Dear Madam,Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam.It was a pleasure to welcome you and we sincerely hope to have the chance to host you again.Warm Regards,Katharina SchlaipferGeneral Manager

10/10 Excellent

kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2023
Réponse de Waldorf Astoria Amsterdam le 24 févr. 2023
Dear Sir, Dear Madam, Thank you for sharing your rating about Waldorf Astoria Amsterdam on Expedia.We are interested in your opinion and feedback about your stay.It was a pleasure to welcome you and we sincerely hope to have the chance to host you again.Warm Regards,Katharina SchlaipferGeneral Manager

10/10 Excellent

Ömer

Séjour de 3 nuits en février 2023
Réponse de Waldorf Astoria Amsterdam le 24 févr. 2023
Dear Sir, Dear Madam, Thank you for sharing your rating about Waldorf Astoria Amsterdam on Expedia.We are interested in your opinion and feedback about your stay.It was a pleasure to welcome you and we sincerely hope to have the chance to host you again.Warm Regards,Katharina SchlaipferGeneral Manager

10/10 Excellent

Kenneth, Wilmington

10/10 Excellent

Melvin

Séjour de 3 nuits en novembre 2022
Réponse de Katharina Schlaipfer le 1 déc. 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding
10/10 Hotel. Staff and service were outstanding.
Séjour de 1 nuit en novembre 2022
Réponse de Katharina Schlaipfer le 29 nov. 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

XIAOTONG, ATLANTA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top notch service and hotel.
Séjour de 7 nuits en octobre 2022
Réponse de Katharina Schlaipfer le 20 oct. 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

KERRI, HARRISONBURG

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique, beautiful property. Great location-everything is within walking distance. Staff was friendly and welcoming.
Séjour de 4 nuits en août 2022
Réponse de Katharina Schlaipfer le 30 août 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

RAMANDEEP KAUR

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very courteous and helpful!
Séjour de 2 nuits en juillet 2022
Réponse de Katharina Schlaipfer le 15 juil. 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Angelines

Séjour de 1 nuit en juillet 2022
Réponse de Katharina Schlaipfer le 15 juil. 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Audra

Séjour de 4 nuits en juillet 2022
Réponse de Katharina Schlaipfer le 15 juil. 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Elaine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay here, you won't regret it!
The best staff of any hotel. Incredibly friendly,helpful,attentive . Wow!!!
Séjour de 4 nuits en juin 2022
Réponse de Katharina Schlaipfer le 5 juil. 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

KEITH MORGAN

Séjour de 2 nuits en juin 2022
Réponse de Katharina Schlaipfer le 20 juin 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Charmaine Virginia

Séjour de 2 nuits en mai 2022

10/10 Excellent

Yueh Ru

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very pleasant stay and service excellent
Séjour de 1 nuit en avril 2022
Réponse de Katharina Schlaipfer le 1 juin 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Frank

Séjour de 1 nuit en mars 2022

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2022
Réponse de Katharina Schlaipfer le 1 juin 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Michael, New York

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property sets the highest standards and surpasses them all. An exceptional experience from start to finish. Superior service in a perfect setting supported by dedicated professionals and inspired staff. Truly splendid. Outstanding and memorable. Thank you!
Séjour de 5 nuits en mars 2022
Réponse de Katharina Schlaipfer le 1 juin 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Temour, Dubai

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent choice for both a work or leisure stay in Amsterdam.
Séjour de 4 nuits en octobre 2021
Réponse de Katharina Schlaipfer le 1 juin 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Milton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantástica experiência!!!
Séjour de 3 nuits en octobre 2021
Réponse de Katharina Schlaipfer le 1 juin 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Paula, Vinkeveen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hospitality, service and professionalism. Unforgettable.
Séjour de 1 nuit en octobre 2021
Réponse de Katharina Schlaipfer le 1 juin 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Melina

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
War alles toll
Séjour de 2 nuits en septembre 2021
Réponse de Katharina Schlaipfer le 1 juin 2022
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Katharina Schlaipfer - General Manager

10/10 Excellent

Abdulla

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Pleasant stay friendly welcoming staff
Séjour de 1 nuit en septembre 2021
Réponse de Roberto Payer le 16 sept. 2021
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Roberto Payer General Manager

8/10 Bien

Tommy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy
Fantastic service and very nice hotel.
Séjour de 1 nuit en juillet 2020
Réponse de Hotel Management le 27 juil. 2020
Dear Sir, Dear Madam, thank you kindly for sharing your excellent rating about Waldorf Astoria Amsterdam. It was our pleasure to welcome you and we sincerely hope to have the chance to host you again. Rest assured that your rewarding words will be shared with the team. Warm Regards, Roberto Payer General Manager

10/10 Excellent

Wim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020
Réponse de Hotel Management le 13 juil. 2020
Dear Sir, Dear Madam, thank you for sharing your excellent rating about Waldorf Astoria Amsterdam. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Roberto Payer - General Manager

10/10 Excellent

Marcus v

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2020
Réponse de Roberto Payer le 12 mars 2020
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Hotels.com It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Roberto Payer General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2020
Réponse de Roberto Payer le 27 févr. 2020
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam on Expedia. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Roberto Payer General Manager

8/10 Bien

Nicolas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2020
Réponse de Hotelmanagement le 20 févr. 2020
Dear Sir, Dear Madam, Thank you for sharing your experiences with Waldorf Astoria Amsterdam. We deeply regret that your stay fell short of your expectations. We are highly interested in your feedback about your stay. If we may kindly ask you to reach out to us, as this would allow us to reflect upon our services. We hope you will give us another chance to provide you with the outstanding experience we strive for to all of our guests. Warm Regards, Roberto Payer General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property great staff. Nothing could’ve been better.
Séjour de 4 nuits en février 2020
Réponse de Hotelmanagement le 10 févr. 2020
Dear Sir, Dear Madam, Thank you for sharing your excellent rating about Waldorf Astoria Amsterdam. We feel honored to read that 'nothing could've been better' during your stay with us and that everything has been up to your wishes. It is truly gratifying to know that you felt well taken care of by the members of our team and it was a pleasure to welcome you. We sincerely hope to have the chance to host you again. Please contact us in case we may be of assistance. Warm Regards, Roberto Payer General Manager

2/10 Horrible

maria florencia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
choose another hotel
service is really not good. staff is rude. you can find better hotels in amsterdam for half the money.
Séjour de 1 nuit en janvier 2020
Réponse de Hotelmanagement le 5 févr. 2020
Dear Sir, Dear Madam, Thank you kindly for sharing your rating about Waldorf Astoria Amsterdam. We are interested in your opinion and feedback about your stay as this allows us to reflect upon our services and ensure that your next experience with us is an unforgettable one. We hope to see your email to us personally. It would be highly appreciated. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again. Warm Regards, Roberto Payer General Manager