Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
2 févr. 2024
Séjour de 2 nuits en janvier 2024
Réponse de Aichane le 4 févr. 2024
Dear Maxime, It is wonderful to receive this outstanding 10 out of 10 rating from you for your recent visit to the Highlander Hotel. We are delighted that we managed to meet your expectations and we hope to welcome you back again soon. In the meantime please do tell your family and friends all about us! Warm regards,Aichane Agut, Location Manager
10/10 Excellent
Naïla
25 janv. 2024
Naïla
Séjour de 1 nuit en janvier 2024
Réponse de Aichane le 26 janv. 2024
Dear Naïla, What an honour it is to achieve this wonderful 10/10 rating from you for your recent visit to the Highlander Hotel. We are delighted that you truly enjoyed your stay with us and we hope to welcome you back again soon. In the meantime, please do tell your friends and family all about us! Warm regards, Aichane Agut, Location Manager
10/10 Excellent
Laurent
20 juil. 2023
Laurent
Séjour de 1 nuit en juillet 2023
Réponse de Aichane le 22 juil. 2023
Dear Laurent, Thank you for this perfect 10/10 rating following your recent visit to the Highlander Hotel. We are delighted that we managed to meet your expectations and we hope to welcome you back again soon. In the meantime, please do tell your family and friends all about us. Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**
8/10 Bien
Dominique
11 déc. 2022
Dominique
Séjour de 2 nuits en décembre 2022
Réponse de The Highlander Hotel le 13 déc. 2022
Dear Dominique,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Highlander in the near future. Best Wishes,
10/10 Excellent
Félix
Voyage d’affaires
28 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Félix
Réponse de The Highlander Hotel le 22 janv. 2023
Dear Felix,Thank you for taking a moment to share your experience at The Highlander. We are so pleased to hear you found our facilities and service to your liking. We look forward to welcoming you back again soon. Best Wishes,The Highlander Hotel
10/10 Excellent
Benjamim
Voyage d’affaires
20 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Benjamim
Séjour de 1 nuit en décembre 2021
4/10 Médiocre
Angie
29 sept. 2021
Les points forts : Propreté
Les points faibles : Confort de la chambre
Angie
Séjour de 2 nuits en septembre 2021
Réponse de The Highlander team le 6 oct. 2021
Thank you for sharing your experience at the Highlander Hotel.
We are very sorry to hear you did not enjoy your stay, we appreciate all customer feedback and would love to hear what we can do to improve.
We hope you enjoyed exploring Amsterdam and would love to welcome you again in the future!
-The Highlander Team
10/10 Excellent
Zouhair
Voyage en groupe
28 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonne situation
Zouhair
Séjour de 2 nuits en décembre 2020
Réponse de The Highlander team le 10 janv. 2021
Dear Zouhair,
Thank you very much for your stay at the Highlander hotel and for taking the time to leave a review.
We are so happy to hear that you enjoyed your stay and the room.
Thank you again for your feedback, it's really appreciated.
Kind regards,
The Highlander team
10/10 Excellent
Chernitsyn
Voyage en famille
19 nov. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chernitsyn
Séjour de 1 nuit en novembre 2020
Réponse de The Highlander team le 23 nov. 2020
Dear guest,
Thank you very much for your review. We are glad our staff was able to make your stay good, that is what we always strive for!
Kind regards,
10/10 Excellent
Martin
6 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une perle
Martin
Séjour de 1 nuit en octobre 2020
Réponse de The Highlander team le 17 nov. 2020
Dear Martin,
We are in awe of such a thoughtful review. It is delightful to hear you had such a nice stay, and we do hope you can come back soon! Thank you for choosing to stay with us.
Kind regards,
8/10 Bien
Bruno
1 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bruno
Séjour de 3 nuits en septembre 2020
Réponse de The Highlander team le 23 nov. 2020
Dear guest,
Thank you very much for your review! We hope to see you back again soon.
Kind regards,
8/10 Bien
Voyageur vérifié
28 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en septembre 2020
Réponse de The Highlander team le 17 nov. 2020
Dear guest,
Thank you so much for your review. We are glad to hear you enjoyed your stay and will be looking forward to welcoming you again!
Kind regards,
10/10 Excellent
sophie
30 juin 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sophie
Séjour de 1 nuit en juin 2020
Réponse de Reception TH le 30 juin 2020
Dear Mrs. Sophie,
Thank you so much for taking the time to write this nice review this is really appreciated.
We do wish to welcome you back any time soon!
Kind Regards,
Reception TH
10/10 Excellent
Cynthia
28 juin 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cynthia
Séjour de 1 nuit en juin 2020
Réponse de Reception TH le 8 juil. 2020
Dear Mr./Mrs.
Thank you for your stay at Hotel Citadel and for leaving a review.
It gives us great pleasure reading that you have enjoyed your stay with us.
Your review is of great importance to us, while this gives us the possibility to improve our service and standard.
We hope to see you again soon. If you decided to return, please contact us directly or visit our website to make a reservation.
Kind Regards,
Reception TH
10/10 Excellent
Cihan
8 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cihan
Séjour de 1 nuit en janvier 2020
Réponse de Merel - Front Office le 9 janv. 2020
Dear Cihan,
Thank you kindly for your review and rating us highly on Hotels.com. We're happy you have enjoyed your stay with us! Feel free to contact us anytime if you would like to stay with us again. Kind regards,
8/10 Bien
ANTONIO
29 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ANTONIO
Séjour de 2 nuits en décembre 2019
Réponse de Merel - Front Office le 3 janv. 2020
Dear Antonio,
Thanks for reviewing us highly on Hotels.com!
We hope to see you again the next time you are in Amsterdam. Kind regards,
10/10 Excellent
Didier
16 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Didier
Séjour de 1 nuit en novembre 2019
Réponse de Merel le 18 nov. 2019
Dear Didier, thank you for taking the time to leave us a review. We're very happy to hear you liked our hotel and the location. We hope to welcome you again at The Highlander. Kind regards, The Highlander Team
10/10 Excellent
Voyageur vérifié
16 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de Merel le 18 nov. 2019
Dear guest. Thank you for reviewing your recent stay with us. We're delighted you had a pleasent stay with us and would like to come back. Please have a look on our website for the best deals. Thanks again and we're looking forward having you again. Kind regards, The Highlander Hotel
10/10 Excellent
Matthieu
Voyage en couple
16 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthieu
Séjour de 2 nuits en octobre 2019
Réponse de Merel le 7 nov. 2019
Dear Matthieu, thank you for leaving us a review. We'll definitely let Marina know how much you appreciated her efforts. We're glad you enjoyed Amsterdam so much! Kind regards
8/10 Bien
Perla
30 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perla
Séjour de 2 nuits en septembre 2019
Réponse de Merel le 7 nov. 2019
Dear Perla, thank you for your review and the great score! Kind regards
10/10 Excellent
Julia
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julia
Séjour de 2 nuits en mai 2024
Réponse de Aichane le 8 mai 2024
Dear Julia, Thank you for this 10 out of 10 rating which lets us know that you were impressed with your time in our hotel. Our aim is to ensure that our guests leave with fabulous memories and we do hope that you will be back to see us again soon at the Highlander Hotel. In the meantime please do share your experience with your friends and family. Warm regards, Aichane Agut, Location Manager
10/10 Excellent
Bruna
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bruna
Séjour de 2 nuits en avril 2024
Réponse de Aichane le 3 mai 2024
Dear Bruna, Wow, 10 out of 10 - that is fantastic to hear! Thank you for choosing the Highlander Hotel and we are delighted that you found the service we provide and our location with close proximity to everything that this city has to offer a perfect fit for your needs. Creating a seamless travel experience is our priority and your generous rating lets us know we have achieved that!It would be our greatest pleasure to welcome you again in the near future and until then, please do not hesitate to recommend us to your family and friends.Warm regards,Aichane Agut, Location Manager
10/10 Excellent
Kam
Voyage en famille
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kam
Séjour de 3 nuits en avril 2024
Réponse de Aichane le 18 avr. 2024
Dear Kam, Thank you so much for taking the time to review your recent stay at the Highlander Hotel and for giving us this 10/10 rating.We are glad that you were impressed by the cleanliness of our property and we agree that we have an excellent location, only a few minutes' walk from Dam Square and Amsterdam Central Station. Many hotspots, cosy restaurants and interesting shops are all nearby. Please come back soon and don’t forget to tell your friends and family all about us! Warm regards, Aichane Agut, Location Manager
10/10 Excellent
reshma
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
reshma
Séjour de 2 nuits en avril 2024
Réponse de Aichane le 7 avr. 2024
Dear Reshma, It makes me proud that you found the Highlander Hotel to be charming and that you rate your stay with a perfect 10/10 rating. I agree that our location is ideal, located in the heart of Amsterdam and within walking distance of Amsterdam Central Station, Dam Square and most of the city’s tourist attractions. Thank you for being our guest and I hope to have the pleasure of welcoming you back again soon. Warm regards, Aichane Agut, Location Manager
10/10 Excellent
Loiza
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loiza
Séjour de 3 nuits en février 2024
Réponse de Aichane le 3 avr. 2024
Dear Loiza, There is no better compliment than a perfect 5 star rating and our guests appreciation of our team so thank you so much. We are very happy that you were impressed by our cleaning standards and we agree that we have a great location in the heart of Amsterdam and within walking distance of Dam Square and many tourist attractions. Please come back soon and we hope that you will share your experience with your friends and family as we would love to welcome them too at the Highlander Hotel. Warm regards, Aichane Agut, Location Manager
10/10 Excellent
Roberta
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roberta
Séjour de 3 nuits en mars 2024
Réponse de Aichane le 30 mars 2024
Dear Roberta,Thank you for this outstanding 10/10 rating following your visit to the Highlander Hotel. I am delighted that you loved our city centre location, close to Amsterdam Central Station and within walking distance of most of the city's tourist attractions, including Dam Square, the Jordaan neighbourhood as well the Red Light District and I am glad that my friendly team made such a great impression - they will be thrilled when I pass on your compliments.Please come back soon and do share your experience with your friends and loved ones. Warm regards,Aichane Agut, Location Manager
10/10 Excellent
Janie
Voyage en famille
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Janie
Séjour de 2 nuits en mars 2024
Réponse de Aichane le 13 mars 2024
Dear Janie, Thank you so much for taking the time to share your experience with us on this platform.It makes me proud that you appreciated my amazing team who love what they do and who go above and beyond to ensure our guests happiness. I am delighted that you enjoyed our extensive buffet breakfast as well our amazing city centre location, close to Amsterdam Central station and within walking distance of all the main tourist attractions. Your glowing recommendation of the Highlander Hotel means the world to us and we can’t wait to welcome you back again soon. Warm regards, Aichane Agut, Location Manager
8/10 Bien
Nelson D.
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nelson D.
Séjour de 2 nuits en mars 2024
Réponse de Aichane le 11 mars 2024
Dear Nelson, Thank you for choosing the Highlander Hotel and for taking the time to share your thoughts with us.We are delighted that you appreciated our city centre location and its convenient proximity to many of Amsterdam's must-see attractions. It is also nice to know that our team made a great impression on you and that our team took good care of you. We hope to welcome you back soon and in the meantime do please tell all your family and friends about us.Kind regards, Aichane Agut, Location Manager
10/10 Excellent
Sherie
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sherie
Séjour de 4 nuits en mars 2024
Réponse de Aichane le 9 mars 2024
Dear Sherie, What a lovely review, I am delighted that you had a fantastic stay with us at the Highlander Hotel. It makes me proud that you appreciated my amazing team who love what they do and who go above and beyond to ensure our guests happiness. Being in the heart of Amsterdam means that everything the city has to offer is on your doorstep. Whether you want to explore the charming canals, visit world-renowned museums or simply enjoy a leisurely stroll through the historic streets, it is all within easy reach.Your recommendation means the world to us and I hope to have the pleasure of welcoming you back again soon. Warm regards, Aichane Agut, Location Manager
8/10 Bien
Chanel Marie
29 févr. 2024
Les points forts : Propreté et personnel et service
Chanel Marie
Séjour de 3 nuits en février 2024
Réponse de Aichane le 1 mars 2024
Dear Chanel Marie, It was lovely having you with us at the Highlander Hotel and we would like to thank you for rating your recent stay with us. It is great to see that you had a comfortable experience at our hotel, although we would love to know what we can improve to receive that perfect 10/10 score. Thank you for choosing our hotel, we realize you had many options in our area, and we hope it won't be long before we can welcome you back.Kind regards, Aichane Agut, Location Manager
10/10 Excellent
Grzegorz
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grzegorz
Séjour de 2 nuits en février 2024
Réponse de Aichane Agut, Location Manager le 24 févr. 2024
Dear Grzegorz, Thank you for your incredible 10 out of 10 rating. We are absolutely thrilled that you loved your stay at the Highlander Hotel and hope that our location in the heart of Amsterdam, as well as our comfortable accommodation, contributed to your high marks. Please come back soon and it would be great if you could share your experience with your friends and family. Warm regards, Aichane Agut, Location Manager
8/10 Bien
Aaron
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aaron
Séjour de 2 nuits en février 2024
Réponse de Aichane Agut, Location Manager le 24 févr. 2024
Dear Aaron, Thank you for choosing the Highlander Hotel as your base in Amsterdam. We are delighted to learn that overall you enjoyed your time with us, although we always appreciate knowing what we did well and what we could have improved upon. It was lovely having you and we hope to have the pleasure of welcoming you back again in the future. Kind regards, Aichane Agut, Location Manager
6/10 Satisfaisant
Natalie
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terrible sleep due to noise
Natalie
Séjour de 1 nuit en février 2024
Réponse de Aichane Agut, Location Manager le 24 févr. 2024
Dear Natalie, Thank you for your review. Whilst we are delighted that you enjoyed our excellent location in the heart is Amsterdam, we are sorry to hear that there was some noise disturbance from guests in the adjacent room and we apologise for any inconvenience this may have caused. Please note that you can always let us know when you encounter a problem, and we will do our utmost to resolve it for you. We hope this did not detract from your overall enjoyment and we truly hope to welcome you back in the near future. Best regards, Aichane Agut, Location Manager
8/10 Bien
Guelin
Voyage en couple
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Guelin
Séjour de 3 nuits en février 2024
Réponse de Aichane Agut, Location Manager le 24 févr. 2024
Dear Guelin, It was our pleasure hosting you at the Highlander Hotel. I am very happy that you found your room to be beautiful, enjoyed the Bluetooth speakers and I agree that we have an amazing location in the centre of Amsterdam and close to Dam Square. I shall certainly take on board your comments regarding the refill of the tissues. Thank you for choosing to stay with us and I hope to welcome you back again in the future. Kind regards, Aichane Agut, Location Manager
10/10 Excellent
a
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a
Séjour de 3 nuits en février 2024
Réponse de Aichane Agut, Location Manager le 24 févr. 2024
Greetings from the Highlander Hotel! We are thrilled by your 10 out of 10 rating - this means the world to us! It is nice to know that you were impressed by the cleanliness of our property and our location, right in the centre of Amsterdam and close to many interesting sites like the National Maritime Museum and the Anne Frank House, is very convenient indeed. Thank you for being our guest and we hope to have the pleasure of welcoming you back again soon. Kind regards, Aichane Agut, Location Manager
10/10 Excellent
Lucas Bradley Elliott
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucas Bradley Elliott
Séjour de 2 nuits en janvier 2024
Réponse de Aichane le 7 févr. 2024
Dear Lucas, What an honour it is to achieve this outstanding 10 out of 10 rating from you for your recent visit to the Highlander Hotel. We are thrilled that you had an excellent experience and that we managed to meet all of your expectations.Please come back soon and don’t forget to recommend us to your friends and family! Warm regards, Aichane Agut, Location Manager
10/10 Excellent
Nicole
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicole
Séjour de 2 nuits en janvier 2024
Réponse de Aichane le 3 févr. 2024
Beste Nicole, Ik ben blij om te zien dat u heeft genoten van uw tijd bij ons in het Highlander Hotel en dat mijn team een geweldige indruk op u heeft achtergelaten. Wat fijn dat uw comfortabele kamer en de service die wij bieden aan uw verwachtingen hebben voldaan. Bedankt dat u voor ons heeft gekozen en ik hoop dat u snel nog eens bij ons terugkomt. Met vriendelijke groeten, Aichane Agut, Locatie Manager
10/10 Excellent
Matthew
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 1 nuit en janvier 2024
Réponse de Aichane le 30 janv. 2024
Dear Matthew, Thank you for being our loyal and repeated guest. We are delighted that once again you had a great stay at the Highlander Hotel and that we managed to meet your expectations. Your generous 10/10 rating means the world to us and we hope that you will return to us in the near future, rest assure that our amazing team will be waiting to make your next visit another memorable one. Warm regards, Aichane Agut, Location Manager
10/10 Excellent
Natasha
Voyage en groupe
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel!
Natasha
Séjour de 1 nuit en janvier 2024
Réponse de Aichane le 3 févr. 2024
Dear Natasha, On behalf of all of us here at the Highlander Hotel, I would like to thank you for your recent visit to us and for this outstanding review. If we can assist our guests in any way at all, for example with early check in or an upgrade, then we will always do our utmost as your enjoyment is our pleasure so I am happy to see that we were able to do so. It is nice to know that the size of your room has met your expectations and I agree that we have an excellent location, which is within walking distance of most of the city's tourist attractions, including Dam Square, Amsterdam Central Station and the Red Light District. Thank you for your glowing recommendation and please come back soon. Warm regards, Aichane Agut, Location Manager
6/10 Satisfaisant
Daniela
Voyage en groupe
10 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Daniela
Séjour de 3 nuits en décembre 2023
Réponse de Aichane le 12 déc. 2023
Dear Daniela, Thank you for your recent visit to the Highlander Hotel in Amsterdam. We are pleased to hear that overall you enjoyed your time with us although we always appreciate knowing what we did well and what we could have improved upon.It was lovely having you and we hope to welcome you back again in the future.Best regards,Aichane Agut, Location Manager
10/10 Excellent
Nadia Simoes
Voyage en groupe
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nadia Simoes
Séjour de 2 nuits en novembre 2023
Réponse de Aichane le 29 nov. 2023
Dear Nadia,There is no better compliment than a perfect 5 star review and our guests appreciation of our team so thank you so much. We are very happy that our city centre location in the heart of Amsterdam and within walking distance of all the main tourist attractions, has met your expectations.On behalf of all of us here at the Highlander Hotel, please come back soon and don’t forget to recommend us to your friends and family as it would be lovely to welcome them too. Warm regards, Aichane Agut, Location Manager
6/10 Satisfaisant
Genrik
8 nov. 2023
Genrik
Séjour de 2 nuits en novembre 2023
Réponse de Aichane le 10 nov. 2023
Dear Genrik, It was lovely having you at the Highlander Hotel. I am delighted that the cleanliness of our unique rooms has made a great impression on you and I agree that our location is amazing within walking distance of everything that this beautiful city has to offer. However, I am disappointed to see that our buffet breakfast was not to your liking. We usually get many compliments about how varied and delicious it is, but having said that, I would love to know what we could improve to make it even better.Thank you for being our guest and I hope that we will get the chance to welcome you back again in the future. Kind regards, Aichane Agut, Location Manager
10/10 Excellent
Larissa
Voyage en couple
1 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Larissa
Séjour de 1 nuit en octobre 2023
Réponse de Aichane le 1 nov. 2023
Beste Larissa, Namens ons allemaal hier in het Highlander Hotel, willen wij u bedanken voor deze geweldige 10/10 beoordeling. Het maakt ons trots om uw complimenten over ons team te lezen en we zullen er zeker van zijn ze met hen te delen. We zijn blij dat u onder de indruk was van de netheid van uw kamer en we zijn het met u eens dat onze locatie goed is, in het hart Amsterdam en op loopafstand van de meeste toeristen attracties. Dank u wel voor uw mooie aanbeveling en we hopen dat we u snel weer mogen verwelkomen. Met vriendelijke groeten, Aichane Agut, Locatie Manager
10/10 Excellent
Mark
10 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend away
Mark
Séjour de 2 nuits en octobre 2023
Réponse de Aichane le 11 oct. 2023
Dear Mark, What a wonderful review and thank you for sharing it on this platform. We appreciate your compliments regarding our fabulous buffet breakfast, our amazing team, the cleanliness of our well-equipped rooms and our excellent location in the heart of Amsterdam, close to Dam Square and most of Amsterdam’s tourist attractions as well as the main shopping and entertainment areas. Fantastic that you will come back to the Highlander Hotel, we will be here waiting for you! Warm regards, Aichane Agut, Location Manager
10/10 Excellent
Jocelyn
Voyage en groupe
9 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jocelyn
Séjour de 2 nuits en octobre 2023
Réponse de Aichane le 9 oct. 2023
Dear Jocelyn, Thank you for taking the time to review your stay with us and for your perfect 10/10 score - this really is appreciated.It is great to learn that you were impressed by the cleanliness of our property and we agree that we have a convenient location in the heart of Amsterdam and within walking distance of Amsterdam Central Station. Please come back soon, we can’t wait to welcome you back again at the Highlander Hotel. Warm regards, Aichane Agut, Location Manager
10/10 Excellent
Joerg
8 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10 von 10
Joerg
Séjour de 2 nuits en septembre 2023
Réponse de Aichane le 28 oct. 2023
Dear Joerg, Wow, what an honour it is to achieve this outstanding 10/10 rating from you for your recent stay at the Highlander Hotel, this means that we managed to meet or even exceeded your expectations. We hope that you will return to us in the near future and rest assure that our amazing team will be waiting to make your next visit another memorable one. In the meantime, please do share your experience with your friends and family. Warm regards, Aichane Agut, Location Manager
10/10 Excellent
Marius
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Utmerket
Marius
Séjour de 3 nuits en septembre 2023
Réponse de Aichane le 4 oct. 2023
Dear Marius, Thanks for this awesome review and your generous 10/10 rating. It was great having you stay with us and I am thrilled that you were impressed by the cleanliness of our property. It is also nice to know that you enjoyed our extensive buffet breakfast and I agree that we have an excellent location, close to Amsterdam Central Station and within walking distance of all major tourist attractions.On behalf of all of us here at the Highlander Hotel; please come back soon and we trust that you will share your experience with your family and friends. Warm regards, Aichane Agut, Location Manager
10/10 Excellent
Charles
16 sept. 2023
Charles
Séjour de 2 nuits en septembre 2023
Réponse de Aichane le 7 oct. 2023
Dear Charles, Thank you for taking time out of your day to provide this 5-star review with the Expedia online travel community!We are delighted to learn that you enjoyed your stay with us to the fullest and we all hope to welcome you back many more times at the Highlander Hotel! In the meantime, please do share your experience with your friends and family. Warm regards, Aichane Agut, Location Manager
8/10 Bien
Zohar
14 sept. 2023
Les points forts : Confort de la chambre
Bice not more
Zohar
Séjour de 2 nuits en septembre 2023
Réponse de Aichane le 16 sept. 2023
Dear Zohar, Thank you for your kind rating following your recent visit to our property. Whilst I am delighted that you found our hotel to be nice, I am sorry to hear that our services did not live up to your expectations. Please do not hesitate to get in touch with me if you would like to discuss this in more detail and so that we may understand what happened.I hope that we will have the opportunity to welcome you back whenever your travels take you back to Amsterdam. Best regards, Aichane Agut, Location Manager
10/10 Excellent
Glenn
Voyage d’affaires
21 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stylish and great location
Glenn
Séjour de 1 nuit en juillet 2023
Réponse de Aichane le 22 juil. 2023
Dear Glenn, What a pleasure it was to have you as our guest at the Highlander Hotel. I am so happy that you were impressed by your stylish room and I agree that we have a wonderful city centre location, close to Dam Square. It was lovely having you and I hope to have the pleasure of welcoming you back many more times, and please do share your experience with your family and friends. Warm regards, Aichane Agut, Location Manager **Special offer – When staying 4 nights or longer, we offer our guests a complimentary bottle of wine**