Beste gast,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u in de toekomst opnieuw te mogen verwelkomen.Wencke BolsiusGeneral Manager

Dear Pierre, Thank you rating us with the best score. We are delighted that you have enjoyed your stay at Swissotel Amsterdam and hope to welcome you back in the near future. Kind regards,

Dear Guy,My sincerest apologies for not being able to have given you a wonderful stay. I have full confidence that we will always strive for perfection and create ultimate guest experiences.During your stay there were some software updates installed which caused the delay in service. Rest assured that on your next stay, you will be enjoying your time from the moment you arrive until you depart.On behalf of the entire team, I wish you a great festive season and wish you all the best for 2023!Regards,Wencke BolsiusGeneral Manager

Dear Anonymous, Thank you for sharing your stay experience with us and I hope that on your next visit to Amsterdam, we will be able to offer you a better rate. Have a great day. Wencke Bolsius

Dear Herb, Thank you so much for rating us with a 10 out of 10. We really appreciate your kind word. We all hope that you will select Swissôtel Amsterdam on your next trip to The Netherlands. Regards

Dear Robert, Thank you for sharing your review with us. I am happy to read that you enjoyed our the comfort and good location of our hotel. Nevertheless, I regret to read that you experienced some inconveniences with your room regarding the cleaning of it. Please know that our team always remains at your disposal if you wish to address anything. We always strive for the best possible cleaning and I regret to read that this was not in the case for you. I offer you my apologies and will make sure to follow up internally. Besides this, I do hope you will be visiting us again in the nearby future to regain your faith in us. Warm regards,

Dear Agnes, Thank you for the 10 out of 10 score. Hopefully we will welcome you again as our guest one day. Regards, Wencke Bolsius General Manager

Dear Mariama, Thank you very much for rating us 10 out of 10! We really appreciate this and are looking forward to welcoming you again. Regards, Wencke Bolsius General Manager

Dear Eric, Thank you for your very kind words and we hope to welcome you back as our guest in the future. Regards, Wencke Bolsius General Manager

Dear vincent, Thank you for leaving us such a lovely review. Our team is delighted to hear you enjoyed our warm hospitality, remarkable breakfast and great service. At Swissotel, we have a range of rooms available to ensure all our guest’s needs are met. We are glad to hear we met yours :) The situation surrounding COVID-19 has limited us in some ways but we are sure to continue to give our guests a memorable experience! Once again, thank you for leaving us a lovely review. Our team looks forward to welcoming you back to our hotel. We wish you a pleasant day. Warm regards, Wencke Bolsius General Manager Swissotel Amsterdam

Bonjour Jean! On behalf of the team here at Swissotel Amsterdam, thank you for leaving us a 5/5 review! We are glad you enjoyed our unique location close to many things Amsterdam offers. A tram stop is indeed just outside our doors, allowing easy access to all corners. Your kind comments will be passed down to our team; they’ll truly appreciate it :) We look forward to welcoming you back to our hotel soon. Warm regards, The Swissotel Amsterdam Team

Dear Stephan, Thank you kindly for taking the time to share your experience with us. We are excited to learn your stay with us was a pleasant one and that our colleague was able to assist you in your native tongue. We look forward to welcoming you back with us in the near future.

Dear Antony, Thank you for your kinds words in regards to your stay at our hotel. We are pleased to hear you enjoyed our warm hospitality and comfortable beds! Please know that the entire team is looking forward to welcoming you back very soon for another amazing experience! Warm regards, The Swissôtel Amsterdam Team

Dear Sir / Madam, Thank you for sharing your rating with us and other fellow travelers. We are happy to read that you enjoyed your stay with us. Please know that we are looking forward to your return! Kind regards, The team of Swissotel Amsterdam

Dear Sir / Madam, Thank you for sharing your experience with us. We are happy to read that you did enjoy our central location. Then, we regret it to read that the rest of your experience was not up to your satisfaction. This is definitely not how we want to treat our guests! Please allow us to offer you our sincerest apology for the inconveniences you have experienced whilst staying with us. Since the restaurant is outsourced, we will make sure to share your comments and feedback with the restaurant manager. Once again we regret to read that we were unable to meet your expectations and we will do out utmost best to improve our services. We do hope you will be giving us another chance in the future to regain your faith in us. Kind greetings, The Swissotel Amsterdam Team

Dear Carole, Merci beaucoup for your amazing review! It makes us all very happy that everything regarding your stay, from the exceptional location to the attentive staff and excellent breakfast, was exceeding your expectations. It is always a pleasure to receive this feedback and we thank you sincerely for it. We do hope to welcome you back in the nearby future to provide you with another great experience worth a 10! Kind regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Francois, We are honoured by your comments on our nice staff, spacious room and good value for the price you have paid to stay with us. It is always a delight to read that everything exceeded your expectations and that you are very satisfied. Thank you for sharing your amazing feedback with us and we hope to welcome you again in the nearby future! Kind regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Sir / Madam, It is great to see that you have enjoyed your stay with us and that you mentioned our central location, cleanliness and the availability of the staff. Please know that these compliments are always very much valued! Thank you for choosing Swissotel Amsterdam and we hope to see you again soon. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Alain, We hereby would like to thank you for your review. It is great to read that you enjoyed your room and the price/quality ratio and that you took the time to provide us with your kind feedback. On behalf or our smiling and helpful staff, we thank you for your stay and we all hope to see you again soon. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Sir / Madam, We are delighted by your kind 5 out of 5 rating on Expedia.com. Reading this means that your stay was up and beyond your expectations and this is something we truly value. Thank you for staying with us and we hope to have the pleasure of welcoming you back anytime soon! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Francoise, We are delighted by your review and kind words! It makes us very happy that you enjoyed our very nice location and our welcoming and hospitable staff. I will make sure to pass on you feedback to my colleagues; this will be highly appreciated! On behalf of the team, I thank you for choosing Swissotel Amsterdam and we hope to have the pleasure of welcoming you back soon! We are looking forward to it. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Sir / Madam, Thank you for taking the time to provide us with a rating on Expedia.com. I regret to read that your stay was not up to your satisfaction. As we want to provide you with the best possible experience, we would have liked to receive any feedback during your stay in order to make up for any inconveniences. Every day, we strive to excellence and I do offer you my apologies that this was not in the case for you. We hope to have the opportunity to welcome you back to provide you with an excellent experience! Warm greetings, Harold Kluit General Manager Swissotel Amsterdam

Dear Sir / Madam, We are pleased that you enjoyed our excellent and central location, right in the middle of the vibrant heart of Amsterdam. It is great to read that our pleasant staff provided you with an excellent experience. Please know that we always strive for the best possible experience and that, if something requires improvements, we are more than happy to receive this feedback. We thank you for your stay and your review and we hope to see you again in our hotel! Warm greetings, Harold Kluit General Manager Swissotel Amsterdam

Dear Andre, I hereby would like to thank you for taking the time to inform us and other fellow travelers regarding your recent experience at Swissotel Amsterdam. It is always a delight to read that you enjoyed our very central location, correct service and very good breakfast. It is indeed true that we do not have our own parking. We do however offer valet parking and taxi services to make sure we provide our guests with everything they need. It was a sincere pleasure to have you as our guest and we do hope to welcome you again in the nearby future! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Arnaud, On behalf of all team members of Swissotel Amsterdam, I thank you for taking the time to provide us with with your '8 out of 10' rating on Hotels.com. We are content that you have enjoyed your stay with us and that you took the time to share this with us. We hope that you will return to our hotel when you visit Amsterdam again. We are looking forward to it! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Sir / Madam Thank you kindly or providing us with a '4 our of 5' rating on Expedia.com. It is great to see that you have enjoyed your stay with us and that you took the time to provide us with your findings. Please know that we always strive for an experience worth a '5 out of 5'. If there is something we could improve to make sure you have had an unforgettable stay, we are more than happy to receive this feedback. We hope to have the opportunity to welcome you again soon at Swissotel Amsterdam! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Phil, Thank you for taking the time to leave us a review on Hotels.com regarding your recent stay at Swissotel Amsterdam. We are delighted that you have enjoyed your stay with us. It is one of our top priorities to provide you with an experience worth a 10, so please let us know if there is anything we can do to improve our services and products. We thank you once again for your stay and we hope to see you again very soon! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Yvon, We are honoured to read that you enjoyed your recent stay at Swissotel Amsterdam and mentioning our great location, the comfort and the quality of the breakfast. Your kind words have been shared internally with the team. When you will visit Amsterdam again, we hope to have the pleasure of welcoming you back. Warm regards, The Swissotel Amsterdam Team

Dear Sir/Madam, Thank you for your feedback and for mentioning our comfortable beds and ideal location in the heart of Amsterdam. We hope to welcome you back soon. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Fatiha, We are happy to read you had such a pleasant stay at our awesome hotel and you enjoyed the well-equipped rooms and central location. We look forward to welcoming you back soon. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

Dear Sir,Thank you very much for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Madam,Thank you for the time taken to share your experience of staying with us.We are glad you had a comfortable stay with us, we would like to mention that we do have different categories and sizes of rooms. We would be happy to assist in selecting a larger room for your next visit.We hope to welcome you back. Best wishes,Wencke Bolsius, Directora general

Dear Christine,Thank you for your thorough feedback.We are delighted to hear that our central location and the assistance provided by our staff met your expectations and contributed positively to your experience.However, we regret to hear that your room was not ready upon your arrival after the official check-in time. We strive to have all rooms prepared promptly and apologize for any inconvenience this may have caused. Additionally, we are concerned about the issue you encountered with the toiletries and the air conditioning. We aim for every aspect of our guest's stay to be perfect, and it appears we fell short in these areas. We have taken note of your feedback regarding the room amenities and hotel condition and will use it as an opportunity to ensure we maintain our high standards.We are pleased to acknowledge that the cleanliness and service were to your satisfaction, and we are thankful for your positive remarks on these aspects of your stay.We hope to have the occasion to welcome you again to our hotel in the future.Kind regards,Wencke Bolsius, General Manager

Dear Marilyn,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to learn that our central location provided you with the convenience you desired for dining and shopping in the vibrant heart of Amsterdam. It is also gratifying to know that the cleanliness of our rooms and the overall condition of Swissotel Amsterdam met your expectations, ensuring a pleasant stay.While we understand that you found our room amenities to be satisfactory, we continuously strive to provide exceptional facilities and comfort to all our guests. We are proud of our amenities from Switzerland by Pürovel and hope they added a touch of luxury to your experience.Our commitment to service is unwavering, and we are overjoyed that this was reflected during your time with us. The entire team is dedicated to creating memorable stays, and your acknowledgment is greatly appreciated.It would be our pleasure to have you return on another occasion. Very best wishes,Wencke Bolsius, General Manager

Dear Diane,Thank you for taking the time to share your feedback with us.We are delighted to hear that our prime location and the cleanliness of our hotel met your expectations and contributed positively to your stay.However, we regret to hear that the comfort of our beds and pillows did not align with your preferences. We also take note of your comments regarding the room temperature and are sorry to learn that it affected your comfort. Our rooms are indeed equipped with air conditioning, and we are always ready to assist our guests in finding a suitable temperature setting. Safety is a priority for us, and we are concerned about your experience with the bathtub. We will certainly look into this matter to ensure that all our guests feel secure using our facilities.We hope to welcome you back.Kind regards,Wencke Bolsius, General Manager

Dear Johanna,Thank you for this review!We are thrilled to read that you have enjoyed your stay and hope to welcome you back at Swissôtel Amsterdam soon.Kind regards,Wencke Bolsius, Hoteldirektorin

Dear Pratika,Thank you so much for leaving such a lovely review.It is heartening to hear that our central location provided the perfect starting point for your explorations in Amsterdam. We endeavor to offer convenience and accessibility to our guests, and your appreciation validates our efforts.Our team is thrilled to receive your praises for the exceptional customer service you experienced. At Swissotel Amsterdam, personalized service is a cornerstone of our hospitality, and we are glad that our staff made a lasting impression with their attentiveness and guidance.We are also pleased that you would recommend our hotel to others. Knowing that our guests are leaving with positive memories and a willingness to share them with others is the greatest recognition we can receive.It would be our pleasure to have you return on another occasion. Very best wishes,

Dear Jermaine,Thank you very much for this kind review.We are thrilled to learn that you enjoyed the cleanliness of your room and the service provided by our team. Our goal is to deliver exceptional guest experiences, and it's gratifying to know we met this during your visit.However, we regret to hear about the absence of wash rags in your room. We strive to cater to all our guests' needs and will look into this oversight to ensure a more comfortable experience for all future stays.We are also pleased that you found the amenities in your room to your satisfaction, contributing to a memorable and enjoyable stay.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Paola,Thank you for the time taken to share your experience of staying with us.We are delighted to hear that you found our service to be attentive and our rooms clean, as our team strives to maintain the highest standards of cleanliness.However, we regret to hear that the room size and bed comfort did not meet your expectations. While our room sizes are reflective of the typical historical Amsterdam architecture, we understand that comfort is subjective, and we are sorry that we did not exceed your expectations in this regard.We are continuously working on improving our hotel's condition and guest experience, and we sincerely appreciate your input. Your patronage is important to us, and we are committed to providing you with the quality and service you expect from Swissotel Amsterdam.We hope to welcome you back. Best wishes,Wencke Bolsius, General Manager

Dear Matthew,Thank you for sharing your experience with us.We are delighted to hear that you found our rooms to be clean and comfortable and our hotel staff to be very pleasant, reflecting our commitment to providing exceptional service.However, we deeply regret the inconvenience you experienced due to the World War 2 Remembrance Day and the impact it had on your stay. It is indeed our priority to ensure our guests are well-informed of any events that might affect their plans and we hope you can appreciate the exceptional character of the matter. Please be assured that your feedback is invaluable to us as it helps us to improve the experience of our guests. We trust that the positive aspects of your stay, including the friendliness of our staff and the condition of our hotel, will encourage you to return.We are looking forward to welcoming you again.Kind regards, Wencke Bolsius, General Manager

Dear William,Thank you very much for this kind review.We are delighted to hear that our team's efforts to accommodate an early check-in enhanced your experience with us. It is our pleasure to provide helpful recommendations to ensure our guests fully enjoy the vibrancy of Amsterdam's city center. Knowing that you appreciated the comfort of your room and the hotel's location is truly rewarding for us.Should your travels bring you back, we invite you to explore even more of what Swissotel Amsterdam has to offer.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear John C,Thank you very much for this kind review.We're glad that you had a pleasant stay and that it lived up to your expectations.It's great to know we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Edmond,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Stephen,Thank you very much for this kind review.It brings us great pleasure to know that the bath facilities contributed to a rejuvenating stay for you. We take pride in maintaining the high standards of our hotel condition to ensure every visit is memorable. Moreover, our dedicated team is thrilled that their commitment to service excellence has been acknowledged and appreciated.We are grateful for your commendation and it is guests like you that make Swissotel Amsterdam the establishment it is today.We hope to welcome you again to our hotel.Kind regards,Wencke Bolsius, General Manager

Dear Alfredo,Thank you very much for this kind review.We are thrilled to know that our central location provided you with the convenience to explore the historic heart of Amsterdam with ease. While we are pleased that you found our service to be exemplary, we recognize your observations regarding room amenities and hotel condition. Please rest assured that we constantly strive to maintain and improve our facilities to ensure a comfortable and enjoyable stay for all our guests. Your commendation on the cleanliness of our rooms is greatly appreciated, as our team works diligently to ensure our high standards are upheld. Thank you once again for choosing Swissotel Amsterdam, and we hope to continue being your preferred choice in the city.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

Dear Dianne,We'd like to thank you for this positive feedback about your stay in our hotel.It is rewarding to know that you had such a pleasant experience with us.Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion. Kindest regards,Wencke Bolsius, General Manager

Dear Rita,Thank you for reviewing your recent experience.It delights us to know that our prime location contributed significantly to the enjoyment of your visit, allowing you the convenience of exploring Amsterdam's historic heart with ease.Our team is overjoyed to receive your commendation for their dedicated service, and we are equally pleased that the views of Dam Square from your room added a touch of wonder to your stay.While we note your neutral sentiment on our room amenities, rest assured that we are committed to providing a comfortable and luxurious experience, reflective of the high standards we uphold at Swissotel Amsterdam.Thank you for your kind words on the cleanliness of our rooms and the overall condition of our hotel. We take great pride in maintaining our property to ensure guests like yourself can enjoy a memorable stay.We all look forward to welcoming you back in the future.Kind regards,Wencke Bolsius, General Manager

Dear Monika,Thank you for your review. We are happy to read that you have enjoyed the tranquility of the hotel despite the business of the city centre. We also really appreciate the positive words about our staff and the cleanliness of your room. Your well-being is important to us and it is nice to hear that we were able to contribute to this.We hope to welcome you back soon!Kind regards,Wencke Bolsius, General Manager