Dear Pierre, Thank you for taking the time to provide us with feedback regarding your stay. We are glad to know that Hotel Iron Horse's central location was an excellent starting point for your visit. We will take your suggestions about the room design and lighting into consideration as we continue to enhance our existing facilities. We hope to have the chance to welcome you back in the future. Best, Stavroula Online Reputation Manager

Dear Laurence,We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We value our guest’s feedback and work hard to ensure that similar issues do not occur in the future. We hope you give us another chance soon, so we can share a positive experience.Best regards,Hotel Iron Horse Team

Dear Michel,Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide truly unique experience, and we are thrilled that we were able to exceed your expectations. We are looking forward to welcoming you back to our hotel in the future. Best regards,Hotel Iron Horse Team

Dear Sophie,Thank you so much for quickly sharing your review and for your stay.It is wonderful to see that you enjoyed your time with us and the team cannot wait to welcome you back in future.Thank you for being our guest!Best regards,Hotel Iron Horse Team

Dear Sophe,Thank you for your stay and for this wonderful score.It was a pleasure being your host and we hope to have given you amazing memories of your time in Amsterdam.We hope to welcome you as our guest again soon.Best regards,Hotel Iron Horse Team

Dear Anne Sophie, Thank you very much for taking the time to give us feedback. We are really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immidiate action to ensure that this issued is not repeated again. Hoping to see you once again. Best regards,The Hotel Iron Horse Team

Dear Samy,We appreciate you taking the time to give us the latest impression of the stay with us. Our staff and cleanliness are surely our strenghts and we do a little step every day to improve. We hope to improve your view on our facilities in the next stay. We will be happy to host you again. Best regards,The Iron Horse Hotel Team

Dear Samira,Thank you for sharing a review of your experience. Our team here at Iron Horse Hotel is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon. Best regards, The Iron Horse Hotel Team

Dear Anonymous, Thank you for taking the time to share your review of our hotel. Your feedback is very much valued. We love our central location too! Thank you again, and we look forward to seeing you on your next trip to Amsterdam! Best Regards, Kayleigh

Dear Feltouille, Thank you for your comments and for sharing your experience. We appreciate your feedback and we are pleased to know you enjoyed your overall stay; namely our friendly customer service. We are sorry to hear you found the television channel selection to be limited, and the non-opening window to be an inconvenience. We have taken your comments into consideration in order to improve moving forward. Thank you again, and we hope to welcome you back on your next visit to Amsterdam. Kind regards, Claudia Front Desk Hotel Iron Horse

Dear Carole-anne, We greatly appreciate you taking the time to share your positive comments. We are pleased to know that your stay with us was enjoyable, namely due to our amenable customer service, room amenities and our location. Our dedicated staff strive to accomodate our valued guests with the quality customer service they deserve. We take the quality of our rooms very seriously and are consistently reevaluating and updating our amenities to the level our guests expect. We love our location too! It provides an ideal base to explore the bustling city. Our commitment to investing in our hotel will continue this season with expanding our in-stay services and updating our rooms. Thank you again, and we look forward to seeing you on your next trip to Amsterdam! Kind regards, Claudia Front Desk Hotel Iron Horse

Dear Pollianna, Thank you so much for sharing your positive feedback with us. We value our guests' experience very highly, and therefore we are so delighted that you found your overall stay to be wholly enjoyable. Our commitment to investing in our hotel will continue this season with expanding our in-stay services and updating our rooms. Thank you again for your comments and for recommending us. We look forward to seeing you on your next trip to Amsterdam! Kind regards, Claudia Front Desk Hotel Iron Horse

Dear guest, Thank you very much for your positive rating and for taking the time to share your comments. We are so pleased that your overall experience was enjoyable, and delighted that you especially appreciated our amenable staff customer service. Our staff members take their roles in the industry very seriously, and providing the best customer service for our valued guests is top priority. Our good looks are a bonus… 😊 Thanks again, and we certainly hope to have the pleasure of accommodating you during your next trip to Amsterdam! Kind regards, Claudia Front Desk Hotel Iron Horse

Dear guest, Thank you for your positive feedback and for having taken the time to share your experience with us and other travelers. We are so pleased to know that you’ve enjoyed your overall stay with us, especially with regards to our location, amenable staff, and amenities. Our staff members take their roles in our industry very seriously and strive to provide the quality customer service our guests deserve. Our rooms and amenities are our continuous focus, as our aim is to provide comfort and ease for our valued guests, at our best achievable standard. Our commitment to investing in our hotel will continue this season with expanding in-stay services and updating our rooms. We would certainly love to welcome you back on your next visit to Amsterdam. Kind regards, Claudia Front Desk Hotel Iron Horse

Dear Aurélie, Thank you for your positive feedback and for taking the time to share your experience. We value your comments greatly, and are pleased to hear you found your overall stay with us to be enjoyable. We are especially delighted that you were happy with the room and its cleanliness - we take the quality of our rooms very seriously, as our continuous aim is to provide the comfort our guests deserve. We were sorry to know however that you’ve experienced certain issues with the heating. Rest assured that we have taken this matter into serious consideration and it has now been resolved. Thanks again and we hope to welcome you back on your next trip to Amsterdam! Kind regards, Claudia Front Desk Hotel Iron Horse

Dear Corentin, Thank you so much for your shining review of our hotel. Your comments are greatly appreciated and we are so delighted to know you enjoyed your stay with us, especially regarding our hotel amenities, its cleanliness and our multilingual customer service. Our staff members take their roles in our industry very seriously and strive to provide the quality customer service our guests deserve. Et si nous pouvons vous accueillir dans votre langue maternelle, alors cela nous fait plaisir 😊 Our commitment to investing in our hotel will continue this season with expanding in-stay services and updating our rooms. We would certainly love to welcome you back on your next visit to Amsterdam! Kind regards, Claudia Front Desk Hotel Iron Horse

Dear Jessica, Thank you for taking the time to share your positive impressions of our hotel. Your comments are very much valued and we are so pleased to know you’ve enjoyed your experience, especially regarding our staff and cleanliness. Our dedicated staff members take their roles in our industry very seriously and strive to provide the quality customer service that our guests deserve. We are so pleased to have met with your expectations. We take the cleanliness of our rooms very seriously and are constantly evaluating and updating our rooms and amenities to the level that our guests expect. Thanks again and we hope to accommodate you again during your next visit to Amsterdam! Kind regards, Claudia Front Desk Hotel Iron Horse

Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased that you’ve enjoyed our customer service and the hotel’s location, but were sorry to hear there were some issues some of the amenities and lack of mini fridge. Please rest assured we have addressed this with the team to ensure we improve on this moving forward. Kind regards, Claudia Front Desk Hotel Iron Horse

Dear Benoit, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to know that you’ve enjoyed the hotel’s location and amenities but were sorry to hear that there were some issues regarding cleanliness and customer service. Please rest assured we have addressed this with the team to ensure we improve on this moving forward. Kind regards, Claudia Front Desk Hotel Iron Horse