Dear Ms. Manon,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Ms. Marine,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Cedric,Thank you for describing your experience and for sharing it on this website!I am pleased to read that you enjoyed our centralized location. It surely is an aspect of the hotel that we are very proud of!Nonetheless, I regret to see that our hotel services did not match your expectations. Your advice about the nuisance will definitely be shared with the right department. I do want to offer you my apologies for the inconvenience caused. Besides that, we would like to thank you for your kindness. I truly hope that you will consider us for your future stays in Amsterdam, then the team and I will make sure that you receive the extraordinary experience!With kind regards,

Dear Mr. Alexandre,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us.We're glad to read that you liked the hotel's location. However, we are sorry to hear that your stay was less than satisfactory. We understand that the noise of the city can be disruptive to some guests, therefore, we apologize for failing to meet your expectations in this regard. Furthermore, we are also sorry to hear that you experienced other inconveniences during your stay. Please know that we take these inputs seriously, and we always do our best to provide our guests with the best possible experience during their stay. We hope we can have the chance to make it up to you in the future.Kind regards,Fatima Medina Agis – Guest Relations Manager

Dear Mr. Arnaud,On behalf of the entire team, I would like to sincerely thank you for your rating of 8!Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Ms. Isabelle, On behalf of the entire team, I would like to sincerely thank you for your rating of a 10! Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Ms Claire, First of all, I would like to thank you for sharing your experience on this website. What a delightful review! I am pleased to read that you enjoyed your time in Amsterdam and that we have been able to assist in making it special. Thank you for your kind words about our team member and our hygiene. Your enthusiasms is truly visible in them and I will be sure to share them with the team. The next time you will be in Amsterdam, we sincerely hope you will stay with us again. With kind regards,

Dear Jacques, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Grand Hotel Krasnapolsky on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir, Madam, First and foremost, thank you for your wonderful review. We are aware that nowadays the offer of hotels in Amsterdam is very high. Therefore, to receive such an incredible review in which our hotel is recommended, is truly amazing! To see that you have enjoyed our service attests to your compliments. We are honoured by your kind words and would be more than happy to welcome you again in our hotel. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sophie, First of all, I would like to thank you for rating the NH Collection Grand Hotel Krasnapolsky on this website. How wonderful to read that you were able to enjoy our service and public area! We are proud of these kind of ratings. Furthermore, I want to thank you for your compliments about the breakfast. The team and I are always happy to receive feedback from guests as it offers us insight into our guests’ thoughts so we would like to thank you for your words about the toilet. Thank you for staying with us and we hope to welcome you back in the future! Especially so we can show you the actions we have taken to ensure our 5 star service! With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Malik, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Grand Hotel Krasnapolsky on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. Gilles, First of all, I would like to thank you for rating NH Collection Grand Hotel Krasnapolsky on this website. How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience! Rest assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Mr. Vincent, On behalf of the entire team, I would like to sincerely thank you for your rating of a 10! To receive such a high rating and a recommendation is truly a reward to all the efforts of the team to ensure all our guests receive an Extraordinary Experience. I am pleased to read that we have been able to exceed your expectations! It was our pleasure to welcome you to our hotel and we hope to do so again in the near future! With kind regards, Arne Heuwekemeijer – Hotel Director

Dear sir / madam, First and foremost, thank you for your wonderful review! It was a pleasure to read how much you enjoyed the cleanliness of the hotel and the exceptionnel welcome that NH Collection Grand Hotel Krasnapolsky offers. We are delighted to read that we were able to provide you with the Extraordinary Experience that we aim for! It would be an honour to welcome you back again the near future. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Ms. Nassima, Thank you for sharing your experience about you stay on this website. We are delighted to read that our services made your stay in Amsterdam so wonderful. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one! It was our pleasure to welcome you to our hotel and we hope to do so again in the near future! With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. Tayeb, First of all, I would like to thank you for rating NH Collection Grand Hotel Krasnapolsky on this website. How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience! Rest assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, First of all we would like to thank you for sharing your experience on this website. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. To be rated so high is a fantastic compliment and we have shared your review with our team. Hopefully we may welcome you again in a near future. With best regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. Our guests feedback and impressions are very important to us because we see it as means to improve our services every day. Unfortunately it has come to our attention that our score could have been better. The satisfaction of our customers is our priority, but apparently we have not succeeded this time. I would like to offer my apologies for any inconveniences caused to you. However, would you please care to elaborate on what exactly went wrong during your stay? We would love to know a bit more in detail of what could have been done differently and what we could do now to possibly amend the situation. If you give us the opportunity to regain your trust, we will gladly offer you the best that our guests enjoy every day. To show you the improvements we hope you will give us a second chance. Then we will personally look after your reservation and will execute any additional arrangement for your stay. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Guest, Thank you for taking your time to leave a review. We wish you a very good day. With kind regards,

Cher Monsieur / Madame, Tout d’abord, merci d’avoir pris le temps et les efforts nécessaires pour écrire ce commentaire. Les commentaires et les impressions de nos clients sont très importants pour nous, car nous le considérons comme un moyen d’améliorer nos services au quotidien. Nous regrettons sincèrement de connaître votre expérience avec l'odeur dans la pièce. Comme nous visons à fournir à nos clients rien de moins qu'un service cinq étoiles, nous sommes désolés d'apprendre que nous n'avions pas atteint cet objectif à l'époque. J'en ai discuté immédiatement avec notre équipe de gestion. En ce qui concerne votre commentaire selon lequel mes collègues des bureaux principaux ne vous aideraient pas à porter vos bagages, je me suis assuré d’alerter notre responsable du bureau de Front Office de ce problème regrettable. Merci d'avoir attiré notre attention sur ce qui précède. Je voudrais m'excuser pour ces expériences malheureuses. Nous sommes désolés que votre séjour chez nous vous ait laissé une impression négative. Nous comprenons que ces excuses ne peuvent plus changer l'expérience que vous avez vécue dans notre hôtel. La satisfaction de nos clients étant notre priorité, nous espérons donc que vous envisagerez de nous donner une seconde chance de regagner votre confiance et de vous prouver que nous sommes en mesure de délivrer à nos chers invités une expérience de niveau 5 étoiles que beaucoup ont acquise. venez aimer au fil des ans. Pour vous montrer les améliorations, nous espérons que vous nous donnerez une deuxième chance. Ensuite, nous nous occuperons personnellement de votre réservation et exécuterons tout arrangement supplémentaire pour votre séjour. Cordialement, Arne Heuwekemeijer - Directeur de l'hôtel

Dear Sir/Madam, We would like to thank you very much for sharing your experience here on this website. I am happy to read that you enjoyed your stay and that we have been able to provide you with an extraordinary stay in Amsterdam! Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to post a review of your recent stay at NH Collection Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We would like to thank you for your positive remarks about our……………………… We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It would be our pleasure to welcome you back again in NH Collection Grand Hotel Krasnapolsky! With kindest regards, Arne Heuwekemeijer – Hotel Director Dear Sir/Madam, Thank you for taking the time to post a review of your recent stay at NH Collection Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We would like to thank you for your positive remarks about our hotel. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It would be our pleasure to welcome you back again in NH Collection Grand Hotel Krasnapolsky! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, First of all we would like to thank you for sharing your experience on this website. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. How wonderful that you enjoyed our hotel! To be rated so high is a fantastic compliment and we have shared your review with our team. Hopefully we may welcome you again in a near future. With best regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, First of all, thank you for taking the time and effort to write this review. Our guests feedback and impressions are very important to us because we see it as means to improve our services every day. We regret to learn about the inconvenience you experienced because of the noise outside. We are unfortunately not always able to keep the buzz of our lively city centre outside. That is because our hotel is in the heart of the centre of the city and also close to the entertainment area. We do have rooms looking out on the courtyard of our hotel, which are more quiet. As we aim to provide our guests with nothing less than a five star level service we are very sorry to hear that we did not achieve this at the time. I have discussed this with our manager team immediately. Thank you for bringing the above to our attention. I would like to offer my apologies for these unfortunate experiences, we are sorry that your stay with us has left a negative impression on you. We do understand that this apology cannot change the experience you have had in our hotel anymore. As the satisfaction of our customers is our priority, we therefore hope that you will consider giving us a second chance to regain your trust, and prove to you that we are able to deliver our esteemed guests with the 5 star level experience that so many have come to love throughout the years. To show you the improvements we hope you will give us a second chance. Then we will personally look after your reservation and will execute any additional arrangement for your stay. With kind regards, Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

Dear Mr. Remko,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. Imen,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating and comment such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Mr. Gerald,Thank you for your incredible review, I am honoured by your positive comments!Our aim is to achieve the extraordinary and I am pleased to read that we have been able to provide you with a memorable stay. Furthermore, I want to thank you for your kind words about the staff and the food. Your kind words will certainly be shared with the team. I speak on behalf of the entire team when I say; it would be a pleasure to welcome you back again.With kind regards,

Dear Mr. Jason, Thank you for your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced with the deactivation of your room key. Please understand that as per our policy, room keys are automatically deactivated after the official check-out time for security reasons. We are deeply sorry regarding the unpleasant odor from your bathroom. We appreciate your understanding and hope to welcome you back in the future for a much improved experience. Kind regards,

Dear Mr. Paul,Thank you for sharing your experience about … on this platform. We are delighted to read that our ideal location made your stay in Amsterdam so wonderful. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,

Dear T, Thank you for your positive feedback, we are glad to see you have enjoyed your stay and we are looking forward to welcoming you!

Dear Mr. Michael,On behalf of the entire team, I would like to sincerely thank you for your rating of your experience!Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,

Dear Ms. Daniela,On behalf of the entire team, I would like to sincerely thank you for your rating!Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,

Dear Mr./Ms. Hagar,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,

Dear Mr./Ms. Dawn,Thank you for taking the time to share your experiences with us. Our guests’ feedback and impressions are very important to us because we see it as means to improve our services every day.Our aim is to create an extraordinary experience for each and every one of our guests. To read that we were unable to deliver these experiences is regretful. We are taking your feedback regarding Bar the Tailor serious and we are looking for a way to prevent this in the future. I offer my sincerest apologies for not meeting your expectations and for the inconvenience you experienced. I have also shared your feedback regarding the coffee at breakfast and we hope you are willing to reach out to us so we can investigate the situation. Despite not being able to change the negative impression this stay has left you, we do hope to be considered for another stay in the future. We will personally look after your reservation and execute any additional arrangements for your stay.With kind regards,

Dear Mr. Vahid,Thank you for taking the time leaving the review regarding your last stay at the hotel. I regret to read that you had a negative experience with the technical issues and the service did not meet your expectations. I would like to offer you my sincerest apologies as we always aim to present our guests with an Indigenous Experience. Furthermore, I am happy to read that the rest of your experience had gone well.The team and I truly hope you will return to the hotel in the future so we can show you the experience we intend our guests to have! Kind regards,

Dear Ms. Karen,Thank you for your incredible review, I am honoured by your positive comments!Our aim is to achieve the extraordinary and I am pleased to read that we have been able to provide you with a memorable stay. Furthermore, I want to thank you for your kind words about our hotel. Your kind words will certainly be shared with the team. I speak on behalf of the entire team when I say; it would be a pleasure to welcome you back again.With kind regards,

Dear Mr./Ms. Gina,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am pleased to read that you have enjoyed the hotel. Furthermore, I would like to thank you for your kind words about the staff. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,

Dear Ms. Catharina,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Christopher,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Giuseppe,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr. Nirjhar,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. dorinda,First and foremost, thank you for your wonderful review. The team and I are delighted to read that you were happy with your stay, and Janekke was able to show you the extraordinary service we strive to give our guests. I have shared your compliments with the team, and especially with her.Furthermore, I would like to thank you for the high rating, and for the recommendation.I speak on behalf of the entire team when I say; it would be an honour to welcome you back again.With kind regards,

Dear Mr. Paul,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director