Vue depuis l’hébergement

Avis sur A'Famosa Resort

3.5 out of 5
A'Famosa Resort
Jalan Kemus, Simpang Empat, Alor Gajah, Malacca

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 29 avis sur 172." "
Note des voyageurs de 8 (Bien), d’après 51 avis sur 172." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 172." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 172." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 172." "

6,4/10

Propreté

6,6/10

Personnel et service

6,2/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Alvin

Les points faibles : Infrastructures et conditions de l’hébergement
Room was not as expected
Séjour de 2 nuits en mars 2024

8/10 Bien

Rose Hafiza

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

ANNIS RAJ

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place for group activity
Séjour de 1 nuit en mars 2024

10/10 Excellent

Mazulida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good facilities
Séjour de 1 nuit en mars 2024

10/10 Excellent

Mohd Iskandar Shah, JOHOR BAHRU

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Satisfied..
Séjour de 2 nuits en février 2024

8/10 Bien

Adelina

Séjour de 1 nuit en février 2024

10/10 Excellent

Yaya

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Elaine Yen Ling

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

tarreq naufal

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
old black and white photos of 2 old man everywhere from the hall to the bed rooms. Very spooky. Please change.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Law

Séjour de 1 nuit en septembre 2023

8/10 Bien

Mathews

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Convenient location, property has seen better days but witnessed upgrading happening around the place. Friendly and helpful staff, excellent breakfast.
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Zubaidah

Voyage en groupe
Overall stay was ok.Management should doing cleaning the building will more better and pleased put more signboard for checkin lobby.
Séjour de 1 nuit en août 2023

2/10 Horrible

Khairul Nizam

Séjour de 1 nuit en mai 2023

2/10 Horrible

Stephen

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Studio accommodation is terrible. Broken elevators, mould in the bathrooms, furniture that needs to be replaced, zero cooking or washing facilities. The information provided on the website is misleading at best. Multiple amenities are run down and falling apart.
Séjour de 11 nuits en janvier 2023

10/10 Excellent

Norfazilah

Séjour de 1 nuit en décembre 2022

2/10 Horrible

Suresh

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not worth

8/10 Bien

Chitra

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Happy kids
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Kok

Séjour de 1 nuit en mai 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Unpleasant checked-in
I book hotel with a certain total amount including tax and service charge and choose pay at the hotel, during check-in i was asked to pay amount higher than agreed amount. Luckily i brought printed email confirmation and show the agreed amount. I was required to wait before the payment made.
Séjour de 1 nuit en octobre 2021

8/10 Bien

Samsudin, Kl

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No sufficent staff at lobby of the block.No coffe/ tea and sugar..
Séjour de 1 nuit en septembre 2020

10/10 Excellent

Mohamad Syazli

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Good location to relax and shopping!
Good location to relax and shopping! Facilities need to be upgraded.
Séjour de 2 nuits en septembre 2020

2/10 Horrible

MSP, Singapore

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property was old but reasonably clean. The furnitures and service was bad
Séjour de 1 nuit en mars 2020

2/10 Horrible

Voyageur vérifié

Séjour de 3 nuits en janvier 2020

8/10 Bien

Ramli

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfy
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Ken

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

2/10 Horrible

Ong

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outdated and old fashion building
Séjour de 2 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
provide basic cutleries
venue an accommodation is good. the only things to be upgrade is the condo facilities. price is not that cheap and its ok. but due to that, the management have to consider provide some basic cutleries or at least forks and spoons and plate used for eating or serving food. its a basic to be prepare if u stay in a fully furnish condo. please improve on that. the rest all is ok
Séjour de 2 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay with family of small kids
We stayed at the dsavoy condo family room. The room is very clean and service is good. Except the breakfast area is further from you stay. About 5 minutes drive. The view is very nice facing the driving range. Will consider staying here again.
Séjour de 3 nuits en décembre 2019

8/10 Bien

TAUFIK

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Generally it was good. But when I was there, there was road tarring works going on. That had affected my driving in and out of the condo I was staying in -Block 1. Why did it have to be done during that time (12/12/19)? Why not do it other time. Thank you.
Séjour de 1 nuit en décembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pro: Cozy room & nice view.
Séjour de 1 nuit en décembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
We stayed in block 4 of condo del savour. Building was very old with paints flaking. One out of three lifts was shut down. Another lift malfunctioned during one of our ride up. Stuck in between floors. Rooms were spartan but clean. Pillow was too thick for me. We got a unit with worn out flooring and very old tube tv. The inclusive breakfast spread was fairly good. Location was ideal for the family to visit the various theme parks and a nice mall right next to it. However there is severe lack of dining options. Had to drive 15 minutes into Tampin town to get reasonable food.
Séjour de 2 nuits en décembre 2019

8/10 Bien

JK78, Singapore

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Basically, we have booked the 2 bedrooms villa with swimming pool for 4 days 3 nights.The pictures on the website are definitely a "WOW" , even thou not really true to the picture but frankly the villa was beyond my expectation. Check-in was ok, Villa is clean, comfortable, swimming pool water can be very cold to swim in but the kids still jump in to enjoy themselves and as its outdoor , there will be dry leaves / bugs in them. There is also a jacuzzi which was ok for relax , water was cold too :) Breakfast is near the golfcourse and its about 10mins drive from villa to breakfast place. So its better to have your own transport if you are staying at the Villa as they are quite a distance away even thou i did see some signboard with the shuttle bus. Breakfast was ok but maybe the resort can provide more variety of fruits instead of only 1 type. Went to Old West, paid for the dinner along with the fun fair games etc, sorry to say its not worth going in there. Basically there is nothing much within A'Famosa Resort unless you are driving, you can drive to Malacca town which is around 50mins away where there are more food and shopping to be done. Wifi always has problem connecting in the morning. 1 night the aircon in the living room has problem but they responded very fast. so i would say staff respond are good. Check out - ok Overall i would say that A'Famosa Villa is great for family but need to have your own vehicle in order to move around.
Séjour de 3 nuits en novembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté
Booked 2 units of 2 bedrooms unit for 2 nites. FOC Bfast that did not match while booking. Hotel.com quotes FOC for 12 person; but hotel insist there only 8 FOC Bfast. 2/3 elevator didn’t function. Smelly room. There are NO Price ticket advantages to hotel guest to entering Water Theme Park or Safari or Cowboy Town.
Séjour de 2 nuits en octobre 2019

8/10 Bien

tang

Séjour de 2 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large villa, spacious room, a nice private pool. Have room service to villas.
Séjour de 1 nuit en septembre 2019
Réponse de Hotel Manager le 24 sept. 2019
Dear Anonymous, Greeting from A’Famosa Resort, We are so appreciative of your kind post and great support, thank you! Nice to hear our family members have been anticipatory to your needs, your praise for them serves as a great motivation to the team here. We hope to have many more opportunities to be of service again in future. Kind regards, Hotel Manager.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel staff was excellent and a lot of attraction in the resort itself
Séjour de 1 nuit en septembre 2019
Réponse de Hotel Manager le 14 sept. 2019
Dear Guest, Greeting from A’Famosa Resort, We are delighted to know that you had a fantastic time during your stay with us. Your kind words and recommendation to others has made our work here more meaningful than ever. Should your travels bring you back to Melaka, let us welcome you again for another wonderful stay. Kind regards, Hotel Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall room is nice and big. Very recommended!
Séjour de 1 nuit en août 2019
Réponse de Hotel Manager le 14 sept. 2019
Dear Guest, Greeting from A’Famosa Resort, We are delighted to know that you had a fantastic time during your stay with us. Your kind words and recommendation to others has made our work here more meaningful than ever. Should your travels bring you back to Melaka, let us welcome you again for another wonderful stay. Kind regards, Hotel Manager

4/10 Médiocre

Rickard

Les points faibles : Propreté et confort de la chambre
We checked out earlier from this hotel.
When we arrived at the condo we immediately found cockroaches. There was no kitschen in the condo. We had No furniture on the balconys, it was steril. At the waterpark everyone was bathing with their clothes on, No bicinis even burca and niqab. Golf was great, but long ques.
Séjour de 6 nuits en août 2019
Réponse de Hotel Manager le 14 sept. 2019
Dear , Thank you for being our guest here at A’ Famosa Resort. We have reviewed your feedback and we are sorry to hear that your visit with us was less than satisfactory.  We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

8/10 Bien

TEE BEE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stay
Comfortable stay and good environment
Séjour de 3 nuits en août 2019
Réponse de Hotel Manager le 14 août 2019
Dear Tee Bee, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
The condition for the room is too old
Séjour de 1 nuit en août 2019
Réponse de Hotel Manager le 14 août 2019
Dear Anonymous, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

6/10 Satisfaisant

terrence

Les points forts : Confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Hotel Manager le 14 août 2019
Dear Terrence, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

10/10 Excellent

MJ

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Higher than my expectation.
Séjour de 1 nuit en août 2019
Réponse de Hotel Manager le 13 août 2019
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind Regards.

4/10 Médiocre

Thomas

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Please make sure you check your rooms properly.
The condition of the room we had was bad. After we shower, the toilet floor becomes very wet because the shower area seals are worn off. The room is full of ants and it attacked our luggage. I hope this is a one off case.
Séjour de 1 nuit en août 2019
Réponse de Hotel Manager le 13 août 2019
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind Regards.

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Water pressure not strong to shower to wear. Swimming pool light not bright
Séjour de 3 nuits en août 2019
Réponse de Hotel Manager le 13 août 2019
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind Regards.

8/10 Bien

Firdauz, Singapore

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location is alright. Rooms were newly renovated. Hot shower was amazing.
Séjour de 2 nuits en août 2019
Réponse de Hotel Manager le 24 août 2019
Dear Firdauz, Greeting from A’Famosa Resort, We are delighted to know that you had a fantastic time during your stay with us. Your kind words and recommendation to others has made our work here more meaningful than ever. Should your travels bring you back to Melaka, let us welcome you again for another wonderful stay. Kind regards, Hotel Manager

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2019
Réponse de Hotel Manager le 31 juil. 2019
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2019
Réponse de Hotel Manager le 29 juil. 2019
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
not well mantain . breakfast was not much choice
Séjour de 1 nuit en juin 2019
Réponse de Hotel Manager le 25 juin 2019
Dear Anonymous, Thank you for choosing to stay at A’Famosa Resort. I am deeply sorry to hear about your disappointing stay. Whilst we are unable to undo the unpleasant experience, please accept our most humble apology, and rest assured we are looking into the matter and will make the appropriate improvements to our accommodations and facilities. It is most unfortunate that we did not meet your expectations and we greatly appreciate your feedback. We hope that you will give us the opportunity to welcome you back for a more satisfactory stay in the near future. Kind regards, Hotel Manager

6/10 Satisfaisant

Ahmad Muizzudin

Séjour de 2 nuits en avril 2019

6/10 Satisfaisant

Ck, jB, my

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Environment was good but the apartment was quite old. Many thing were not functioning is aircond fan safe deposit box. Needed to call housekeeping multiple times to rectify error. The bath tub was in dilapidated condition
Séjour de 2 nuits en avril 2019
Réponse de Hotel Manager le 30 avr. 2019
Dear Ck, Thank you for being our guest here at A’ Famosa Resort. We have reviewed your feedback and we very much appreciate the positive points highlighted. However, I am very disappointed to hear of the shortcomings you encountered. Rest assured we have addressed the issues with the appropriate teams. We are always exploring ways to ensure our guests’ comfort, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager