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Avis sur Renaissance ClubSport Aliso Viejo Laguna Beach Hotel

3.5 out of 5
Renaissance ClubSport Aliso Viejo Laguna Beach Hotel
50 Enterprise, Aliso Viejo, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 511 avis sur 801." "
Note des voyageurs de 8 (Bien), d’après 197 avis sur 801." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 801." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 801." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 801." "

9,4/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Hendrik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Stayed there for a business trip.
Séjour de 4 nuits en mars 2019
Réponse de Assistant General Manager le 11 mars 2019
Dear Hendrik, thank you for your fantastic review of Renaissance ClubSport Aliso Viejo Laguna Beach Hotel. We love that you could enjoy the best of Orange County with our resort-style amenities and excellent service. Our hotel is an attractive destination for business travelers, and it was a pleasure reading your comments. Thank you again for your feedback, and we look forward to having you stay with us again. Michael Robby, Assistant General Manager

10/10 Excellent

Thierry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Charre

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved everything about this Resort. The options of exercising and relaxing, onsite dining and the trendy aesthetics. Confirmed our decision to stay at the R. The restaurant had so many different options and it was affordable. The lap pools to whirlpool and outdoor jacuzzi allowed for muscle relaxation at its finest. It boosts every exercise equipment and exercise classes (Shout out to Natalie our instructor!) that you can think of. It was a nice way to either regenerate your determination to workout or ignite your existing flame dor health and fitness. It was truly an amazing experience. The only downfall was the housekeeping was not timely for our room.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Todd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Bashir, Concord

Voyage en famille
Excellent customer service and very professional front desk clerks
Séjour de 4 nuits en février 2024

10/10 Excellent

Khachatur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staf
Séjour de 1 nuit en mars 2024

2/10 Horrible

CHI FUNG WILSON

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overrated
Poor front desk services Poor cleaning services Nobody at the glass door Bad manners Felt offended
Séjour de 1 nuit en février 2024

2/10 Horrible

Niyazi, CLIFTON

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Baddd
Séjour de 3 nuits en février 2024

10/10 Excellent

Nolan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Kelli

Voyage en famille
Les points faibles : Propreté
It was ok. Wouldn't necessarily stay there again.
Meh, the hotel part of it was ok. There was debris all over the floor so who knows when the last vacuum ran through. Bedding was dirty, and the room itself was a little run down. I also thought the $35 parking fee was ridiculous for you to park your own car in the large empty parking garage across the street. The upside was the pool area for the kids to play and the lobby was nice. The fitness facilities looked nice but we didn't use them.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Maria

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 5 nuits en janvier 2024

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Catherine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en décembre 2023

10/10 Excellent

Jay

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service
Bad service. No front desk help. No one to help with luggage or dolly. Very rude.
Séjour de 3 nuits en décembre 2023

8/10 Bien

kenneth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Would like to have more towels at the outset.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Soci

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property had a great gym. Location was not far from the beach areas.
Séjour de 3 nuits en novembre 2023

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great restaurant so I did not have to go out unless I wanted to. Great servers too. Mattress was the only downside of my stay. Lumpy and not comfy.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, I will be returning.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Alacia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved everything! The other reason why we rated it 4 is in 2023 if you’re a hotel with this reputation you should have mini fridges in every room. This is the first hotel of this reputation that we arrived with no mini fridge. Also, the TVs are outdated with apps and not connected to WiFi to even access the apps on them. Lastly, the sink clogged up continuously within 30-60 seconds. Either someone needs to fix those drains or replace the sink. Overall beautiful property.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pleasant 2 night stay
My husband and I stayed here for 2 nights on a beach trip. This hotel was in a location that was very quiet (not next to noisy roads). We also had a room at the end of the hallway in a corner room, so we heard nothing! The room was very nice and well laid out (King bed). The mini fridge was a decent size. There was no microwave, but we didn’t need one. The bed had a slight feather- type pad, but the bed and pad were not very soft. However, I’m pretty picky and I travel with a memory foam pad. The shower was a walk in shower with no closing door, which was fine, but there was no exhaust fan, so the bathroom steamed up. There was a bunch of black hair around the drain during my shower and if was not my hair. Other than that the room was clean. I couldn’t get the vending machines to work on two floors but the man at the front desk got some Sprite for me from the bar when I told him about it and said he’d let the manager know. We didn’t go to the bar/restaurant or gift shop and I think the pool was under repair so I can’t comment on these. Overall it was a pleasant stay. I wasn’t really happy about the paid parking. It was a parking garage next to the hotel. We had to drive farther to the beach staying here, but it was worth it to have a quiet hotel room. There is no free breakfast, if that’s important to you. I would probably stay here again if the price was right. We got a good last minute deal in October.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Taryn

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Yolanda

Voyage en couple
Les points forts : Équipements
Nice, clean resort. Enjoyed the gym which offers just about everything and more compared to other monthly membership gyms.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Mihai, LAS VEGAS

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and safe
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Roxana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel stay
A hotel perfect for everyone, adult, couples, and families can definitely enjoy a stay here. Lots of amenities like the gym, swimming pools, and small water slide area for kids. They have a restaurant with pub food and a full bar. Parking is a little pricey like $27 a night for garage self parking. It’s like 30 minute drive to the Laguna Beach waterfront. Location wise, it was great.
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Charles

Séjour de 1 nuit en octobre 2023

8/10 Bien

Saeeda

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I thought it was going to be a little more luxurious. There was no room service, mini bar or good tea selection. They put a $250 hold on the card for amenities but there weren't really any amenities.
Séjour de 7 nuits en octobre 2023

6/10 Satisfaisant

Ruben, Henderson

Voyage en couple
Les points forts : Équipements
Not a luxury hotel average Joe nothing to write home about. Property does have nice amenities pools, fitness center, Starbucks counter, bar and restaurant nothing fancy. Rooms are in need of updating nothing special at all about them.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Jeramiah

Séjour de 1 nuit en septembre 2023

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great all-around and for fitness
We loved everything about this hotel. It is centrally located, attractive, staff was friendly and the facilities - especially the fitness center - are among the best I have ever seen.
Séjour de 2 nuits en septembre 2023

8/10 Bien

Claudia

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The rooms are wonderful and so are the Gym and Pool. The parking is outrageously expensive for such an expensive hotel. The staff at reception was not particularly friendly or forthcoming, general lack of interest.
Séjour de 2 nuits en août 2023

10/10 Excellent

Belinda

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, équipements
Fantastisches Fitnessstudio, schöner Pool
Séjour de 3 nuits en août 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Nancy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will 100% be back to stay here again!
This is hands down one of the best , if not the actual best hotel I’ve stayed in for vacation. The staff is outstanding and the facility has so much to offer with full access to pool and full gym with fitness classes.
Séjour de 8 nuits en juillet 2023

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed 10 days. The highlight was the fitness center attached to the hotel. The basketball court, pool and weightlifting equipment are excellent. The cafe and restaurant in the hotel are very good with heathy options for the entire family. We also used the spa services and had an excellent experience. One thing to know, they don’t clean the rooms unless you request it. The rooms were clean and comfortable, but pretty basic. For our family of 4 that used the hotel to mainly sleep as we explored Southern California, it worked out really well. Easy to get to and from places. We would definitely return.
Séjour de 10 nuits en juillet 2023

4/10 Médiocre

Harry, Aliso Viejo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I will never stay here again based upon one item, $27 a day to park a car in an open parking structure is overpriced and abusive. The gym that uses the same structure is not charged. Again abusive and I was not advised until I arrived and had to back into the structure 2 floors up and hang a card on my mirror
Séjour de 1 nuit en juillet 2023

8/10 Bien

Marilyn, santa fe

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Didn't realize that it was located so far from the beach and required a ride to the center of town. No one's fault.
Séjour de 4 nuits en juillet 2023

8/10 Bien

Peter J.

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is really good but not 5 out of 5 for two reasons. The shower head is really bad and has no volume or pressure. They charge $27,00 for PARKING!!! I use to live right around the corner so I know the area well and the parking garage is virtually empty. Charging Manhattan prices for parking is border line highway robbery. Otherwise this is an outstanding hotel.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Gabriel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel has everything. Great gym facilities, pools, splash pads for the little ones, great bar and food and is conveniently located near many restaurants. Staff was great. Only dislike is the bed….needs to be updated to a firmer mattress.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Sylvia

Séjour de 4 nuits en juillet 2023

10/10 Excellent

Hossein

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
If you enjoy the gym or the feeling of a wellness center...you will very much enjoy this hotel. The gym seemed bigger than the hotel...its in a separate area easily accessible from the hotel. The womans locker rooms are nothing like I've ever seen (guessing the men's locker room is the same). Each sink has a blow dryer, spray deodorant, hair spray, Q-tips, etc, gym bathrooms have body wash, shampoo, conditioner. Very clean. The steam room, sauna and jacuzzi are available in the women's locker room as well. Gym offers basketballs and racquetball courts, massage, esthetician, yoga classes, trx classes, zumba.... it really does have it all. Rooms are good and clean...nothing spectacular. but the amenities def made up for what the rooms for lacking. we will definitely be back on a regular basis.
Séjour de 2 nuits en juillet 2023

4/10 Médiocre

Rodrigo

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Overall poor experience. The beds were hard and uncomfortable. I had to request extra pillows and the lady at the front desk completely forgot about my request. My body ached my entire stay.
Séjour de 2 nuits en juin 2023

8/10 Bien

monica

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Shannon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome Experience
This is our second time staying here and we are so excited to show the kids all of the great activities. We celebrated our nine year anniversary here and had such an amazing time. Such a Clean Hotel, and everybody is very friendly, delicious food and they even had a DJ on Sunday.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Jean

Séjour de 1 nuit en juin 2023

8/10 Bien

Jon, Los Angeles

Séjour de 1 nuit en juin 2023