Avis
9,2
Merveilleux
9,8/10
Propreté
8,8/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille, Voyage en couple
14 sept. 2021
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2021
Réponse de Ivana le 14 sept. 2021
Dear Laura, Thank you so much for your lovely review. We are happy that you had a pleasant stay with us. We strive to provide the best experience to our guests and it warms our hearts to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to be your hosts again in the future. Best wishes and many safe travels!
10/10 Excellent
nathalie
Voyage en famille
18 août 2020
Les points forts : Propreté et confort de la chambre
Appartement moderne ,spacieux,impeccable.
nathalie
Séjour de 5 nuits en août 2020
Réponse de Ester le 18 août 2020
Dear nathalie,
Thank you for the amazing feedback and top score. We are glad that you had an amazing stay!
Best Regards!
8/10 Bien
Voyageur vérifié
1 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mai 2018
Réponse de Thora le 19 juil. 2018
Thank you for your feedback, we appreciate it and glad to hear that you enjoyed your stay.
4/10 Médiocre
Kannis
Voyage en famille, Voyage en groupe
30 avr. 2024
Les points faibles : Équipements
Kannis
Séjour de 2 nuits en avril 2024
Réponse de k le 30 avr. 2024
Dear Kannis,Thank you for your review.Your happiness is our pleasure. We are sorry that we did not meet your expectations. We appreciate you bringing this remark to our attention. We hold ourselves to the highest standards and we strive to provide the best experience to our guests with our self-services and 24/7 support available for assistance. We are sorry you did not contact us during your stay. We are looking forward to welcoming you in the future for a better experience.Kindly,Klimentina
8/10 Bien
Thomas
Voyage en famille
26 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en avril 2024
Réponse de k le 30 avr. 2024
Dear Thomas,Thank you for your review! We appreciate your stay with us and we are glad to hear you liked it and enjoyed it. Your feedback is valuable to us. We'd be happy to be your hosts again in the future, you are always welcome!Kindly,Klimentina
10/10 Excellent
peter
Voyage en famille avec de jeunes enfants
13 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
peter
Séjour de 1 nuit en avril 2024
Réponse de k le 15 avr. 2024
Dear Peter,Thank you for your kind review! We appreciate your stay with us and we are glad to hear you liked it and enjoyed it. We'd be happy to be your hosts again in the future, you are always welcome!Kindly,Klimentina
10/10 Excellent
Danielle
Voyage en famille
5 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Danielle
Séjour de 1 nuit en avril 2024
Réponse de Ivy le 8 avr. 2024
Thank you for choosing us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.
8/10 Bien
Joshua
Voyage en famille, Voyage en groupe
9 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Joshua
Séjour de 4 nuits en février 2024
Réponse de Apolonia le 11 févr. 2024
Dear Joshua, thank you for taking the time to share your experience with us. We're glad to hear that you found our location convenient and enjoyable. We understand the inconvenience caused due to the absence of an elevator and the impact it can have, but kindly note that an elevator is not listed as one of our amenities. Once again, thank you for your valuable feedback and we hope to see you again on your next visit.
8/10 Bien
karsia, alameda
15 oct. 2023
karsia
Séjour de 1 nuit en octobre 2023
Réponse de ETX-Joelsigurdsson8 le 22 oct. 2023
Dear Karsia,We are so grateful for your review. Thanks for sharing your rating with us and the community.Kindest regards,Jelena
10/10 Excellent
Gary
15 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Gary
Séjour de 1 nuit en octobre 2023
Réponse de Ivy le 17 oct. 2023
Thank you for choosing us . We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.
10/10 Excellent
Seckin, Mosfellsbaer
Voyage en famille
30 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Seckin
Séjour de 1 nuit en septembre 2023
Réponse de Ana le 1 oct. 2023
Thank you for the time to give us a nice review of your recent stay in our hostel. We take great pride in our location and we hope that we were a part of creating a memorable time on your visit to Iceland.
10/10 Excellent
Timothy
Voyage en famille, Voyage en groupe
11 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Timothy
Séjour de 1 nuit en septembre 2023
Réponse de Apolonia le 12 sept. 2023
Dear Timothy, we are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.
10/10 Excellent
Upeshkumar
6 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Upeshkumar
Séjour de 1 nuit en septembre 2023
Réponse de K le 8 sept. 2023
Dear Upeshkumar,Thank you! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina
10/10 Excellent
Michael
Voyage en famille
18 août 2023
Les points forts : Propreté et confort de la chambre
Great location. Lovely apartment
Michael
Séjour de 1 nuit en août 2023
Réponse de Veliche le 19 août 2023
Dear Michael,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,
8/10 Bien
Yin Ha Angela
Voyage en groupe
8 août 2023
Les points forts : Propreté et confort de la chambre
Yin Ha Angela
Séjour de 1 nuit en août 2023
Réponse de Marie le 10 août 2023
Dear Yin Ha Angela,Thank you for your feedback.We are happy that you had a positive experience, and we hope that you will come back with us in the future.Best wishes from our team!
10/10 Excellent
Jodi
Voyage en famille
26 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jodi
Séjour de 1 nuit en juillet 2023
Réponse de Tanja le 26 juil. 2023
We sincerely appreciate you taking the time to share your positive experience with us! Thank you for your stellar review and we hope we can welcome you back in the future. Best and warmest wishes from our team.
8/10 Bien
Sakinah
13 juil. 2023
Les points forts : Propreté et confort de la chambre
Sakinah
Séjour de 1 nuit en juillet 2023
Réponse de Vladimir le 15 juil. 2023
Dear Sakinah,Thank you for staying with us, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!Best regards,Vladimir
8/10 Bien
Wade
Voyage en famille
10 juil. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Wade
Séjour de 3 nuits en juillet 2023
Réponse de Apolonia le 11 juil. 2023
Dear Wade, thank you for you comment. We take all reviews very seriously, your feedback will help us improve for our next guest or your next visit. We look forward to seeing you again next time you decide to stay with us. Best and warmest wishes from our team.
10/10 Excellent
Louba
Voyage en famille
5 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Louba
Séjour de 1 nuit en juillet 2023
Réponse de Veliche le 6 juil. 2023
Dear Louba,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,
10/10 Excellent
Wilfredo
Voyage en famille
19 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wilfredo
Séjour de 1 nuit en juin 2023
Réponse de Tanja le 21 juin 2023
Thank you so much for your stellar review! We’re thrilled to hear you enjoyed your stay with us. We hope we can welcome you back in the future. Best and warmest wishes from our team.
6/10 Satisfaisant
Kirsten
2 mai 2023
Kirsten
Séjour de 1 nuit en mai 2023
Réponse de Apolonia le 3 mai 2023
Dear Kirsten, thank you for taking the time to review us. We are very glad to hear that you liked your stay with us. We hope you can come back and stay with us in the future.
10/10 Excellent
Genevieve
Voyage en famille
11 avr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Genevieve
Séjour de 1 nuit en avril 2023
Réponse de Marie le 12 avr. 2023
Dear Genevieve,Thank you for your stay and this wonderful review.We are pleased to hear that you enjoyed your time with us. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Thank you very much for staying with us. We hope that we are able to welcome you back in the future.Kind regards,
10/10 Excellent
LAI LAI
3 avr. 2023
LAI LAI
Séjour de 2 nuits en avril 2023
Réponse de Igor S. le 5 avr. 2023
We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.
10/10 Excellent
Marcos
Voyage en couple
25 sept. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Marcos
Séjour de 1 nuit en septembre 2022
Réponse de Igor le 28 sept. 2022
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
10/10 Excellent
JOSEPH
20 sept. 2022
JOSEPH
Séjour de 1 nuit en septembre 2022
Réponse de Tanja le 22 sept. 2022
Thank you for your stellar review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.
10/10 Excellent
Martin
Voyage en famille
19 sept. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Martin
Séjour de 3 nuits en septembre 2022
Réponse de Tanja le 22 sept. 2022
Thank you for your stellar review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.
2/10 Horrible
Voyageur vérifié
Voyage en groupe
14 sept. 2022
Les points faibles : Confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en septembre 2022
Réponse de Igor le 28 sept. 2022
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.
10/10 Excellent
Mark
Voyage en famille
20 août 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mark
Séjour de 2 nuits en août 2022
Réponse de Hristijan le 13 sept. 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated.Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future.Best and warmest wishes from our team,
10/10 Excellent
Voyageur vérifié
Voyage en famille
31 juil. 2022
Les points forts : Propreté et confort de la chambre
Luxurious apartment
Voyageur vérifié
Séjour de 1 nuit en juillet 2022
Réponse de Tanja le 3 août 2022
Thank you so much for your stellar review! We’re thrilled to hear you enjoyed your stay with us. We hope we can welcome you back in the future. Best and warmest wishes from our team.
8/10 Bien
CHRISTA
Voyage en famille
30 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
CHRISTA
Séjour de 1 nuit en juillet 2022
Réponse de Tanja le 3 août 2022
We sincerely appreciate you taking the time to share your positive experience with us! Thank you for your review and we hope we can welcome you back in the future. Best and warmest wishes from our team.
10/10 Excellent
Linsy
Voyage en famille
3 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Linsy
Séjour de 1 nuit en juillet 2022
Réponse de Hristijan le 22 juil. 2022
Thank you so much for your wonderful review.
We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated.
Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future.
Best and warmest wishes from our team.
10/10 Excellent
Kristi
Voyage en famille
27 juin 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kristi
Séjour de 3 nuits en juin 2022
Réponse de Hristijan le 22 juil. 2022
Thank you so much for your wonderful review.
We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated.
Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future.
Best and warmest wishes from our team.
10/10 Excellent
Ling
Voyage en famille
22 juin 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ling
Séjour de 1 nuit en juin 2022
Réponse de Hristijan le 22 juil. 2022
Thank you so much for your wonderful review.
We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated.
Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future.
Best and warmest wishes from our team.
10/10 Excellent
Mark
Voyage en famille
5 juin 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mai 2022
Réponse de Ivana le 5 juin 2022
Dear Mark,
Thank you for the lovely words and the perfect score, we appreciate it :) We are happy to hear that you had such a nice stay at our place. We do strive to provide the best experience to our guests and it warms our hearts when we hear that we succeeded. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. We wish you many safe travels :)
10/10 Excellent
MEI PIN, Portland
Voyage en couple
2 juin 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
MEI PIN
Séjour de 1 nuit en mai 2022
Réponse de Hristijan le 2 juin 2022
Thank you so much for your wonderful review.
We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated.
Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future.
Best and warmest wishes from our team.
10/10 Excellent
Rebecca
Voyage en famille
23 mai 2022
Les points forts : Propreté et confort de la chambre
Rebecca
Séjour de 2 nuits en mai 2022
Réponse de Sashko le 24 mai 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.
10/10 Excellent
Douglas
Voyage en groupe
20 mai 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Douglas
Séjour de 2 nuits en mai 2022
Réponse de Sashko le 24 mai 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.
8/10 Bien
Voyageur vérifié
1 mars 2022
Les points forts : Propreté et confort de la chambre
Weekend in Akureyri
Voyageur vérifié
Séjour de 3 nuits en février 2022
Réponse de Hristijan le 1 mars 2022
Dear guest.
We are glad you had a positive experience with us despite the issues you experienced with us.
Thank you for your feedback.
Best regards,
10/10 Excellent
Bjarki
Voyage en famille
20 févr. 2022
Les points forts : Propreté et confort de la chambre
Clean,spacious and centrally located.
Bjarki
Séjour de 3 nuits en février 2022
Réponse de Olgica le 20 févr. 2022
Dear Guest,
Thank you very much for your review.
We are glad that you liked our space. We hope that you will be our guest in the future.
Best regards,
Olgica
10/10 Excellent
maria
Voyage en groupe
14 févr. 2022
Les points forts : Propreté et confort de la chambre
maria
Séjour de 2 nuits en février 2022
Réponse de Maria le 16 févr. 2022
Thank you so much for your wonderful review.
We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated.
Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future.
10/10 Excellent
Edda María
Voyage d’affaires
9 févr. 2022
Les points forts : Propreté et confort de la chambre
Snyrtilegt og hljóðlátt
Edda María
Séjour de 2 nuits en février 2022
Réponse de Igor le 9 févr. 2022
Thank you for your review. We are pleased that you were happy with your stay overall. We sincerely appreciate and value your comments on areas within our Apartments that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes!
10/10 Excellent
Josef
Voyage en couple
7 janv. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Josef
Séjour de 10 nuits en décembre 2021
Réponse de Sashko le 7 janv. 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.
10/10 Excellent
HYEOKMIN
Voyage d’affaires
18 déc. 2021
Les points forts : Propreté et confort de la chambre
HYEOKMIN
Séjour de 17 nuits en novembre 2021
Réponse de Helga le 22 déc. 2021
Dear guest.
Thank you for staying and we hope you had a wonderful time:-)
Best regards
Acco staff
10/10 Excellent
Rodelio Oliver
Voyage en groupe
21 sept. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rodelio Oliver
Séjour de 1 nuit en septembre 2021
Réponse de Ester le 1 nov. 2021
Dear Rodelio,
Thank you very much for the amazing review, it is very much apprecated!
Best Regards!
10/10 Excellent
James
Voyage d’affaires
18 sept. 2021
Les points forts : Propreté et confort de la chambre
Very Good.
James
Séjour de 1 nuit en septembre 2021
Réponse de Ester le 1 nov. 2021
Dear James,
It is was a pleasure having you stay with us! Thank you for the amazing review!
Best Regards!
8/10 Bien
Todd
Voyage en groupe
23 août 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Todd
Séjour de 1 nuit en août 2021
Réponse de Simona le 23 août 2021
Dear Guest,
Thank you for your kind review and the perfect score, we appreciate it. We are glad that you had such an enjoyable stay and that you liked the accommodation. We hope that you will visit us again some day when in Iceland. Best Regards, Simona
10/10 Excellent
Manuela
Voyage en groupe
19 août 2021
Les points forts : Propreté et confort de la chambre
Manuela
Séjour de 1 nuit en août 2021
Réponse de Helga le 25 août 2021
Hello Manuela.
Thank you so much for your great review and for taking the time.
Best regards.
Acco staff.
10/10 Excellent
Una
17 août 2021
Una
Séjour de 2 nuits en juillet 2021
Réponse de Sashko le 22 janv. 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille avec de jeunes enfants
5 août 2021
Les points forts : Propreté et équipements
Voyageur vérifié
Séjour de 3 nuits en août 2021
Réponse de Ivana le 5 août 2021
Dear Guest,
Thank you for taking the time to send us a review, we appreciate it. We are glad that you had a good stay and that you liked the accommodation. Unfortunately, a central city apartment comes with central city noise. Regarding the smell of the water, the cold water is glacial and should not smell, Icelandic water is one of the best in the world. But the hot water is geothermal and rich in minerals, which gives it a sulfuric smell. We hope that we will have the pleasure of being your hosts again in the future.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
7 juil. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de Ivana le 5 août 2021
Dear Guest,
Thank you for taking the time to send us a review, we appreciate it. We are glad that you had a good stay and that you liked the accommodation. Unfortunately, a central city apartment comes with central city noise. Regarding the check in, for most guests it is convenient to get the codes via e-mail and self check in. We do not have a concierge service, but we are available by phone or by message 24/7. We hope that we will have the pleasure of being your hosts again in the future.