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Avis sur Amerivu Inn and Suites Extended Stay

2.5 out of 5
Amerivu Inn and Suites Extended Stay
1408 N Sandhills Blvd, Aberdeen, NC

Avis

5,2
Note des voyageurs de 10 (Excellent), d’après 22 avis sur 208." "
Note des voyageurs de 8 (Bien), d’après 46 avis sur 208." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 208." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 208." "
Note des voyageurs de 2 (Horrible), d’après 77 avis sur 208." "

5,6/10

Propreté

6,6/10

Personnel et service

4,4/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

4,0/10

Écoresponsabilité

Avis

2/10 Horrible

Terri

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our booking was canceled and we were not notified in advance. We were 4 hours away from home, small town, middle of the night and no other hotels were available. I was up for 27 hours straight and had to drive back because nothing else was available. They said the hotel was overbooked and we should have been notified as they knew this days in advance. Very unhappy
Séjour de 1 nuit en octobre 2022

2/10 Horrible

Sunshine

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didn't even stay
Séjour de 3 nuits en octobre 2022

2/10 Horrible

Karen

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The place was filthy, the area was messy and it was off the main road hard to see , plus my room was cancel and had to drive another hour away,
Séjour de 2 nuits en octobre 2022

2/10 Horrible

Betsy

Voyage en couple
I got to the hotel to check in and was informed they were over booked and did not have a room available. I will be contacting Expedia for a refund.
Séjour de 1 nuit en octobre 2022

2/10 Horrible

Prin

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I went there but I didn't stay because it was too dirty. Then, I talked with the person at the front and he said he will give us our money back but now I contacted them for almost a month but the person at the front said you have to call in the morning to speak with the owner. I contacted them every day but the person didn't let me talk with the owner, and later he didn't answer my call. He picked up the phone and let me hold it for so long and then just cut my call. They didn't give the money back, super bad hotel and the staff.
Séjour de 14 nuits en juillet 2022

2/10 Horrible

Courtney

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nasty
Roach's in the room, cigarette burns all over the bed cover hairs all in the bathroom sink
Séjour de 1 nuit en septembre 2022

4/10 Médiocre

Bennett

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Spend the extra. This cheap room no bargain.
The front desk staff were friendly and helpful. EVERYTHING else was horrible. Room dirty, previous guests old food still in refrigerator, no breakfast elven though it was advertised. Parties around me all night. Bed lumpy with cigarette burns in the covers. Room stunk.
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Marel

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2022

8/10 Bien

Alicia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022

2/10 Horrible

Karhon, Parkville

Séjour de 6 nuits en juin 2022

4/10 Médiocre

Mercer

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 8 nuits en mai 2022
Réponse de Jimmy le 8 juin 2022
Thank you for staying with us

2/10 Horrible

Ryan

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Broken toilet, roaches, and dirty walls and floors.
Séjour de 2 nuits en juin 2022
Réponse de J le 9 juin 2022
The customer wants to stay more days we denied. The customer is laying.

2/10 Horrible

Shunji

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AC has been broken and a room is very dirty and persons did not help anything.
Séjour de 1 nuit en juin 2022
Réponse de J le 9 juin 2022
Not true AC is working perfectly fine

4/10 Médiocre

ryan

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2022

2/10 Horrible

Voyageur vérifié

Séjour de 3 nuits en juin 2022
Réponse de Jio le 8 juin 2022
At a time all rooms was sold out . what ever available was given to the client it doesn’t mean all rooms are terrible. Paying little money expecting 5 star is wrong. Other than that the room is clean and perfect.

4/10 Médiocre

Sarah

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Horrible condition
The front desk clerk was delightful. The room was as clean as it could have been. Otherwise the hotel is in miserable condition and is very seedy. It is as run down as you can get. I would recommend it to no one.
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

lloyd

Voyage en couple
Les points forts : Personnel et service
bugs in the room
Séjour de 1 nuit en mai 2022

2/10 Horrible

Galen

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Actual Worst
Actual worst hotel I've ever stayed in. Dirty towels, live cockroaches, and cigarette burns on both comforters - in a non-smoking room. Shower dirty and clogged, everything was dirty. No phone in room.
Séjour de 1 nuit en avril 2022

2/10 Horrible

david

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the most disgusting hotel we have ever stayed at. There was mold on the walls water damage cigarette burns everywhere. The smell was disgusting. The tile floor was broken in the bathroom. The fridge was dirty. we didn't have any other options to find a different hotel at 11 at night 7 hours from home. I have since filed 2 complaints since we have been home. One for the room conditions and one because we were charged from you guys and then the hotel charged us 60. Both charges are posted on our account. When I called the hotel the guy at the desk yelled at me and told me he had nothing to do with what Expedia charged me and would not refund me for charging me after we already paid through Expedia. I have now spent hours on the phone and waiting a response on my complaints.
Séjour de 1 nuit en mars 2022
Réponse de DD le 23 mars 2022
It is not true after he spend in the room he make dirty the towels everything he need his money back we refuse him to do so.

2/10 Horrible

Margaret

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't let the pictures fool you.
The pictures looked great, I pulled into the parking lot and it did NOT look like the pictures. I did not feel stay staying there with my 4 yo son. I ended up going down the road to a different hotel. I had a friend that was in town as well for the same event and gave him the hotel room since it was non refundable. I had receipts from hotels.com and paypal showing that it was paid. They tried to make my friend pay for the room, after showing them the receipts, they said "maybe the payment will come through tonight" seemed a bit suspect. My friend confirmed that I made the right decision by going somewhere else.
Séjour de 1 nuit en février 2022
Réponse de Jimmy le 8 mars 2022
After spending the night asking money back. Completely laying. No refund.

4/10 Médiocre

Deborah

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Would not return.
Not up to your standard recommendations. Spoiled food in the microwave. The room smelled bad. AC unit foul and full of mold.
Séjour de 1 nuit en décembre 2021

4/10 Médiocre

Michael

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
DO NOT EVEN LOOK AT THIS SIGHT!
It was very quite, which was great since I just had eye surgery that morning. There was cigarette burns on the bedding and the roaches had a party at night. It was the worse experience I have ever had with Hotels.com. The photos where never taken at this sight.
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Thomas

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mr. Velazquez
The whole place needs help, our room was bad, fund a roach, the carpeting was very run down and dirty. We did not stay at this motel. I ask for a refund and checked out.
Séjour de 2 nuits en octobre 2021

2/10 Horrible

Martin

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
STAY AWAY!!
Worst experience in a hotel stay. Three reasons 1) first room, the toilet didn’t work! I had to turn on the valve behind the toilet & there was no chain from handle to plunger. 2) replacement room was smoking room & 3) someone with either dupe key or pass key attempted to enter room at 12:30am! I left immediately! Request total refund by hotel.com! Website should check out these places before putting them on your site!
Séjour de 4 nuits en octobre 2021

2/10 Horrible

David

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Diappointed
Booked a Non-smoking room, received a smoking room. Two light bulbs were burned out over the sink. Tub dripped water all night.
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Richard

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Do not stay here. It is disgusting. Infested with cockroaches, broken flooring, loose plumbing fixtures, blood stains on pillows....
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
My stay was fine. I enjoyed myself
Séjour de 1 nuit en septembre 2021
Réponse de DEDE le 14 sept. 2021
Thank you so much for staying with us. Come again.

2/10 Horrible

Day

Séjour de 1 nuit en août 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
I honestly believe its probably a hotel used for mostly local junkies. I have stayed in a lot of hotels across the country that fall into this price range and this one was by far most disgusting I have ever seen. It sad because the outward appearance is cute and quaint and parking right in front of your room is nice. Front desk person was nice and professional.
Séjour de 3 nuits en août 2021

4/10 Médiocre

K'Lyn

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dirty and bugs
The service was good, but it was filthy. There was dark smears on the walls, there were bugs on the walls and the floor of the bathroom. There were cracks innthe walls and tiles. There was a terrible build up of dirt and grime on all the wall boards.
Séjour de 2 nuits en août 2021

2/10 Horrible

rosalinda

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
had to book this room due to be husband be hospitalized at a local hospital as we were traveling. the room was very dirty. comforter had cigarette burnt marks. room smelled like an ashtray even through it was suppose to be non-smoking. towel was dirty. there’s is no way this facility is following covid prevention protocol let alone basic cleaning. the nurses at the hospital overheard me tell my husband where we booked our room. they told me to run as fast as i could away from here because of drug activities that super8 is known for. this dump should not be an option on your website.
Séjour de 1 nuit en juillet 2021

2/10 Horrible

MILTON

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mal, no ofrecieron desayuno, limpieza por días, y se quedaron con algo que dejé. Adicionalmente las cobijas rotas
Séjour de 8 nuits en juillet 2021

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Pool was closed. Plumbing in room was not working properly.
Séjour de 1 nuit en juillet 2021

4/10 Médiocre

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Floor in room was rotten, outlets didn’t work. Dropped something on floor bent down to pick it up and there was trash under the bed
Séjour de 2 nuits en juillet 2021

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2021

2/10 Horrible

Jessica

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Low level
The rooms smelled like smoke, or urine. We had to try four different rooms, and we almost left. I will not stay here,or probably at any Super 8 again.
Séjour de 1 nuit en juin 2021

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pictures are deceiving of what the rooms look like. They didn't give me the room I asked for and we ended up checking out within 5 minutes of getting into our room.
Séjour de 2 nuits en juin 2021

2/10 Horrible

Eric

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awful
The blankets and bed had cigarette burns. The bathroom was disgusting. The room was supposed to be non smoking, but it stunk of mold and cigarettes. I only stayed 2 of the 3 reserved nights because it was so bad.
Séjour de 3 nuits en juin 2021

2/10 Horrible

Ashley

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Horrible
Our room was supposed to be two queen beds but we were downgraded to double beds with no explanation, room 204. The AC was broke in the room. There was animal feces under the beds. The blankets had cigarette holes in them. The room smelled of urine. The pool was sut down even though it was advertised as open. The pictures on the website are not up to date the room was very run down. They advertise breakfast and gym options but will not allow anyone in the building. Very poor experience we wont be going back.
Séjour de 2 nuits en juin 2021

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en mai 2021

2/10 Horrible

Lauren

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021

2/10 Horrible

James

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super 8 Southern Pines
Upon check in I was issued a room key only to find the room had not been cleaned. They issued another room key and that room had not been cleaned. The front desk had no clue what rooms were cleaned. They had to send someone to check what rooms were available. When I did get a room that was cleaned there were roaches in the room and roach motels in the corners. The coffee maker in the room did not work. The carpets need replaced as well as well as their towels. The towels had holes and were shredding. The local health inspector should shut this place down. I can’t believe that Wyndham would put their name on this place. I will stop staying at their hotels if this is what they are offering. Best that you stay away from this place. Worst hotel I’ve ever stayed at.
Séjour de 1 nuit en mai 2021

2/10 Horrible

Neal

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Do not stay here.
Do not stay here. From the beginning it was bad - I waited 15 minutes to check in because an employee was inside yelling at the manager. The first room we got smelled like a pack of cigarettes was just smoked in there, they gave us a new room and that one smelled like a pack was smoked in it a week ago. There were burn holes in the sheets and scratches all over the doors and walls. The tub leaked and fridge was disgusting. Won't be staying at any Super 8's again.
Séjour de 1 nuit en mai 2021

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté et personnel et service
This was a nasty property. It truly looked like a crime scene in our room w drippings on seats as we entered room. Had to use washcloth to ensure it wasn’t blood. Air conditioner not able to be plugged in. Crumbs and pills under bed. Left and booked another hotel. Expedia should NOT even have on your list!!!!!
Séjour de 1 nuit en mai 2021

2/10 Horrible

Voyageur vérifié

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The manager of the hotel was not just rude, they would not offer the advertised pet rate from Expedia and also called us LIARS for not telling them as we checked in at 1am the night before we had dogs. We had disclosed the dogs on a phone call explaining our late arrival. Beyond rude. Beyond unreasonable.
Séjour de 2 nuits en mai 2021

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was trashy and drug people all around and being over charge for a trashy place very acceptable...
Séjour de 6 nuits en mai 2021

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Trash ass service. They overbook take your money and leave you outback trying to find other arrangements. I will never go back! Racist rude manager!
Séjour de 1 nuit en mai 2021

2/10 Horrible

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
The room smelled awful. The service of checking in was great.
Séjour de 1 nuit en avril 2021

4/10 Médiocre

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The pictures on the site are very misleading. For starters we booked a non-smoking room and there are several burn marks in the comforters, sheets and all over the floors from cigarettes. The shower head was busted and leaks all over. The fridge was missing a leg and about to fall from the stand. The entrance door has been bashed and has a huge gap that can see around through outside. The air conditioner cannot be controlled as the knobs do nor function or missing. The shower was extremely nasty. The site showed the facility in great condition and this is not what we booked. Also noticed at check in the sanitation grade for the complimentary breakfast was 80- can you say no thank you? Gross. Please have the facility update the pictures to be fair to potential customers as we have found this place to be extremely gross and not acceptable. The TV comes on with no signal and have to change that to work. Not a huge deal there but when comes to safety and cleanliness this is extremely disappointing to know they are advertised as clean and this is no where close to what I booked. The site looks appealing on Travelocity and this place is by far the worse place I’ve ever booked or stayed. Once again extremely gross.
Séjour de 1 nuit en avril 2021