Avis
9,2
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
19 sept. 2023
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Laurent
6 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laurent
Séjour de 1 nuit en octobre 2021
10/10 Excellent
Denis
6 août 2021
Denis
Séjour de 1 nuit en août 2021
10/10 Excellent
CHLOE
4 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CHLOE
Séjour de 1 nuit en août 2021
8/10 Bien
Voyageur vérifié
Voyage en couple
9 mai 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mai 2021
10/10 Excellent
Voyageur vérifié
Voyage en groupe
10 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en décembre 2019
10/10 Excellent
CHANG JIN
Voyage d’affaires
28 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CHANG JIN
Séjour de 1 nuit en octobre 2019
10/10 Excellent
Diane
20 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour visiter en peu de temps
Diane
Séjour de 1 nuit en août 2019
8/10 Bien
Julien
1 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Julien
Séjour de 3 nuits en mars 2019
10/10 Excellent
Amélie
25 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Amélie
Séjour de 1 nuit en mars 2019
10/10 Excellent
florence, Grenoble
12 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
florence
Séjour de 1 nuit en novembre 2018
10/10 Excellent
Marie
27 août 2018
Marie
Séjour de 2 nuits en août 2018
10/10 Excellent
Rene, Montreal, Canada
5 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rene
Séjour de 2 nuits en juillet 2018
8/10 Bien
Alain
1 oct. 2017
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Excellent emplacement, confort moyen.
Alain
Séjour de 1 nuit en septembre 2017
8/10 Bien
STEPHANE
2 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel tres bien placé et a deux pas de tout
STEPHANE
8/10 Bien
Olivier, Châlons en Champagne
4 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super
Olivier
8/10 Bien
Voyageur vérifié
6 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Bauduin
2 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bauduin
8/10 Bien
Nayer
25 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nayer
6/10 Satisfaisant
brigitte
7 oct. 2014
Les points forts : Personnel et service et confort de la chambre
brigitte
8/10 Bien
Voyageur vérifié
9 déc. 2012
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Voyageur vérifié
10/10 Excellent
Sophie, Belgrade
19 nov. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel idéal pour profiter de Zagreb
Sophie
10/10 Excellent
Voyageur vérifié
4 nov. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien situé ! à recommander !
Voyageur vérifié
6/10 Satisfaisant
Catherine
8 sept. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel de charme à l'orée de la ville haute
Catherine
10/10 Excellent
VALERIE
19 août 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel très bien placé
VALERIE
10/10 Excellent
Voyageur vérifié
23 janv. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
6/10 Satisfaisant
Voyageur vérifié
9 oct. 2011
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Voyageur vérifié
10/10 Excellent
christelle, Paris
17 août 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel zagreb
christelle
10/10 Excellent
Tracy
21 avr. 2024
Les points forts : Propreté
Tracy
Séjour de 2 nuits en avril 2024
10/10 Excellent
Iva
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Iva
Séjour de 1 nuit en avril 2024
10/10 Excellent
Duane
Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Duane
Séjour de 1 nuit en avril 2024
Réponse de Hotel Jagerhorn le 8 avr. 2024
Dear Duane, Thank you for your glowing review!We're thrilled to hear that you appreciated the historical charm of our hotel and found it to be well maintained. It's fantastic to know that you enjoyed our beautiful breakfast setting and that our central location suited your needs perfectly.We take great pride in preserving the heritage of our establishment while providing modern comforts for our guests. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back to the oldest hotel in Zagreb in the future.If there's anything else we can assist you with, please don't hesitate to reach out.
10/10 Excellent
Emily
Voyage en groupe
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emily
Séjour de 1 nuit en mars 2024
Réponse de Hotel Jagerhorn le 2 avr. 2024
Dear Emily, Thank you for your wonderful feedback!We're thrilled to hear that you enjoyed your stay at Hotel Jagerhorn and that our team was able to assist you throughout your time with us. It's great to know that you appreciated our hospitality, location, and overall hotel experience. Your kind words truly mean a lot to us.We would be delighted to welcome you back for another memorable stay whenever your travels bring you to Zagreb again. If you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out to us.
10/10 Excellent
John
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Jagerhorn le 5 févr. 2024
Dear John, Thank you so much for your outstanding review! We're delighted to hear that Davor provided you with exceptional service and made the reservation process smooth and enjoyable.It's fantastic that you had a great overall experience at our boutique hotel. Your kind words are truly appreciated, and we look forward to providing you with the same level of excellence on your future visits.If there's anything specific you loved about your stay or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing our hotel, and we can't wait to welcome you back!
10/10 Excellent
Dielleza
Voyage en famille
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dielleza
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Jagerhorn le 2 févr. 2024
Dear Dielleza, We are delighted to receive your positive feedback! It's wonderful to hear that everything was superb and that you were satisfied with your experience. If you have any further comments or suggestions, please feel free to let us know. Thank you for choosing our hotel!
10/10 Excellent
ANNALISA
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ANNALISA
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Ensari
Voyage en famille
13 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükemmel
Ensari
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Jagerhorn le 23 janv. 2024
Dear Mükemmel, Thank you for your perfect rating and kind words! We're thrilled to hear that you found the rooms clean and well-organized. We take great pride in maintaining a high standard of cleanliness and organization, so it's wonderful to know that this contributed positively to your experience.We're also delighted to hear about your positive interactions with our guest relations team. Their friendliness and understanding are crucial to creating a welcoming and supportive environment for all our guests. It's gratifying to know that they were able to make your stay more enjoyable.We appreciate you taking the time to share your feedback and look forward to the opportunity to welcome you back for another pleasant and comfortable visit. Thank you for choosing to stay with us!
10/10 Excellent
Rafael
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great little festive hotel in center of pedestrian
Rafael
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Jagerhorn le 23 janv. 2024
Dear Rafael, Thank you for your outstanding review and the perfect rating! We're delighted to hear that your one-night stay in Zagreb was great and that you found our hotel's location in the center of the pedestrian area, close to businesses, restaurants, and Christmas markets, to be ideal.We appreciate your feedback regarding the suite's extra room. Understanding our guests' needs is crucial, and your suggestion for a full or queen size bed to replace the twin beds for more comfort and appeal is duly noted. We will certainly consider this in our efforts to continuously improve and provide the most comfortable accommodations.It's great to hear that you found the main bedroom and bathroom comfortable, and that our staff's recommendation for a local restaurant added positively to your dining experience in Zagreb. Our team takes pride in offering personalized and helpful service.We're also pleased that the festive decorations and lighting at the entrance of the hotel enhanced your holiday spirit. Creating a welcoming and celebratory atmosphere during Advent and Christmas is important to us, and we're glad it resonated with you.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back in the future for another enjoyable visit. We hope your next stay will be just as pleasant, if not more so!
10/10 Excellent
Virginia
21 déc. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Virginia
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Jagerhorn le 23 déc. 2023
Dear Virginia, Thank you for your fantastic review and the top rating! We're thrilled to hear that you found our hotel's location great, and that the cleanliness and comfort of our facilities met your expectations. It's especially gratifying to know that our staff's friendliness and helpfulness stood out to you.We appreciate your recommendation for both business and leisure travelers. Our team works hard to provide a welcoming and accommodating environment for all our guests, and your positive feedback is a wonderful affirmation of their efforts. We look forward to the opportunity to welcome you back for another enjoyable stay!
10/10 Excellent
Jan
6 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jan
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Jagerhorn le 10 déc. 2023
Dear Jan, Thank you for your top rating and positive comment! We're delighted to hear that you enjoyed the breakfast at our hotel. Providing a good breakfast experience is important to us, as we believe it's a great way to start the day. We're glad we could meet your expectations in this area. Looking forward to welcoming you back in the future for another enjoyable stay!
10/10 Excellent
JI YEON
25 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location, reasonable price, friendly staff
JI YEON
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Jagerhorn le 28 nov. 2023
Dear Ji Yeon, Thank you for your positive review and for sharing your experience with us! We're thrilled to hear that our hotel's prime location contributed significantly to the convenience and enjoyment of your trip. It's great to know that you found our facilities well-maintained and our staff friendly, adding to the cozy atmosphere of your stay.We appreciate your feedback regarding the mattress comfort. Comfort preferences can vary greatly among guests, and we strive to provide a balance that suits most. Your input is valuable, and we will certainly consider it as we continually seek to improve our guest experience.Looking forward to welcoming you back on your next visit to town!
10/10 Excellent
Wendy
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wendy
Séjour de 4 nuits en novembre 2023
8/10 Bien
Lisa, ACTON
Voyage en famille
14 nov. 2023
Les points forts : Propreté, personnel et service, équipements
Lisa
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Jagerhorn le 15 nov. 2023
Dear Lisa, Thank you for taking the time to review your stay with us and for the positive comments about our front desk staff. We are glad to hear that you found them friendly and helpful. Our team strives to provide the best possible service to ensure a comfortable and pleasant experience for all our guests. If there are any other aspects of your stay that you would like to share or any areas where you think we could improve, please feel free to let us know. We value your feedback and look forward to welcoming you back in the future. Thank you for choosing our hotel!
10/10 Excellent
Marina
Voyage en couple
11 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marina
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Jagerhorn le 14 nov. 2023
Dear Marina, I'm glad to hear you had an excellent experience! It's fantastic to know that your stay was so enjoyable that you'd choose to stay there again. If you have any specific highlights or aspects of your stay that stood out, feel free to share them. Your feedback is valuable and can help others make informed decisions. Looking forward to welcoming you back in the future!
8/10 Bien
Kelsey
Voyage en couple
5 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelsey
Séjour de 6 nuits en octobre 2023
Réponse de Hotel Jagerhorn le 6 nov. 2023
Dear Kelsey, We would like to extend our sincere gratitude for choosing our property for your stay and for sharing your feedback with us. Your comments are instrumental in helping us improve our services and the overall guest experience.We're thrilled to hear that you found our staff to be very helpful and friendly, and that you enjoyed our great breakfast every morning. Providing excellent service and a delicious start to your day is our top priority.We understand your concern about the window facing the courtyard, which limited your ability to keep the curtains open. We apologize for any inconvenience this may have caused and appreciate your understanding. We are actively exploring solutions to enhance privacy in rooms facing the courtyard while still maintaining the courtyard's inviting atmosphere for our guests.Thank you for your feedback, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. If you plan to return or have any specific requests, please feel free to reach out. Your comfort and satisfaction remain our top priorities.
8/10 Bien
Voyageur vérifié
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Jagerhorn le 2 nov. 2023
Dear Anonymous, We appreciate your recent stay at our property and for taking the time to share your feedback with us. Your comments are important to us as we continually strive to enhance the guest experience.We're delighted to hear that you had a great stay with us and that our staff contributed to your positive experience. Their friendliness and helpfulness are essential components of our commitment to excellent service.We understand that the inconvenience of walking through pouring rain to access transportation can be a minor drawback of being in the city center. However, we appreciate your understanding that our prime location offers many advantages despite this occasional inconvenience.Thank you for your kind words, and we hope to have the pleasure of welcoming you back in the future. If you plan to return or have any special requests, please feel free to reach out. Your comfort and satisfaction are our top priorities.
8/10 Bien
JoAnne
30 oct. 2023
Les points forts : Personnel et service et équipements
JoAnne
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Jagerhorn le 30 oct. 2023
Dear JoAnne, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Jägerhorn. We value your input and appreciate your comments, as they help us enhance our services.We're delighted to hear that you found our staff and support team to be fantastic, going out of their way to assist with your questions and needs. Providing excellent service is a priority for us, and it's great to know that they left a positive impression on you.Our location is indeed a fantastic advantage, and we're pleased that you found it amazing. We're grateful for your recommendation.We apologize for the concerns you raised about the hotel's condition. We understand your feedback regarding the carpet. We want to assure you that we are currently in the process of making renovations, including changing the entire carpeting, mattresses, and bedding throughout the hotel, to enhance the overall quality of our rooms.Regarding the absence of an elevator, we appreciate your feedback. Due to the historical nature of the building, installing an elevator is not an option. However, we are more than willing to assist our guests with their luggage and provide support as needed.We look forward to the opportunity to welcome you back in the future, offering an improved experience and a refreshed atmosphere for your stay. Your comments are instrumental in helping us make these enhancements.
10/10 Excellent
Laura
Voyage en groupe
28 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Jagerhorn le 30 oct. 2023
Dear Laura, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our breakfast, found our staff friendly, and appreciated our well-run establishment in its perfect location. Your positive feedback means a lot to us, and we're delighted that your experience with us met your expectations. We look forward to welcoming you back in the future for another wonderful stay.
8/10 Bien
michael francis
Voyage en couple
25 oct. 2023
Les points forts : Propreté, personnel et service, équipements
michael francis
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Jagerhorn le 27 oct. 2023
Dear Michael, Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience during your stay. Our location is indeed one of our biggest assets, and we're delighted to know it met your expectations. We're also pleased to hear that you enjoyed our breakfast options and that our staff made your stay even better.Your feedback is valuable to us, and we always strive to provide the best possible experience for our guests. If you have any suggestions for how we could make your next visit even more enjoyable, please feel free to share. We look forward to welcoming you back in the future and hope to make your stay even more exceptional. Thank you for choosing us for your stay!
8/10 Bien
David, Vaughan
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Jagerhorn le 27 oct. 2023
Dear David, Thank you for taking the time to share your thoughts with us. We're delighted to hear that you found our location to be to your satisfaction. If you have any specific feedback or suggestions for how we can make your experience even better in the future, please don't hesitate to let us know. We value your input and hope to have the opportunity to earn that fifth star from you on your next visit. Your satisfaction is important to us, and we look forward to serving you again.
10/10 Excellent
Raj
Voyage en famille
23 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raj
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Jagerhorn le 25 oct. 2023
Dear Raj, Thank you for taking the time to share your feedback! We're thrilled to hear that you had a great experience during your stay with us.Our central location in the heart of Zagreb is indeed a significant advantage, allowing easy access to everything within walking distance. We understand that parking may have been a bit farther away, but it's wonderful to know that you found our location appealing, especially if you're not driving.Your feedback is important to us, and we hope to have the pleasure of welcoming you back in the future. If there are any specific aspects you enjoyed or any suggestions you have for us, please feel free to share. Thank you for choosing to stay with us.