Avis
8,6
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en groupe
22 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2023
6/10 Satisfaisant
Voyageur vérifié
5 juin 2021
Les points faibles : Propreté
Not met expectations
Voyageur vérifié
Séjour de 3 nuits en juin 2021
8/10 Bien
florence
25 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Noël à York
florence
Séjour de 1 nuit en décembre 2019
10/10 Excellent
Xavier
Voyage d’affaires
25 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great !
Xavier
Séjour de 1 nuit en octobre 2019
8/10 Bien
Voyageur vérifié
27 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très beau séjour à York
Voyageur vérifié
Séjour de 3 nuits en août 2019
10/10 Excellent
Amelia
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amelia
Séjour de 2 nuits en mars 2024
Réponse de Owen le 28 mars 2024
Dear AmeliaWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our great breakfast selection, stunning views and excellent location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York
10/10 Excellent
Josheua
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Josheua
Séjour de 4 nuits en mars 2024
10/10 Excellent
patrick
17 mars 2024
Les points forts : Propreté et personnel et service
patrick
Séjour de 1 nuit en mars 2024
10/10 Excellent
katie
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
katie
Séjour de 1 nuit en mars 2024
Réponse de Owen le 17 mars 2024
Dear KatieWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our excellent members of staff.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York
8/10 Bien
Judith
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Judith
Séjour de 2 nuits en mars 2024
10/10 Excellent
Damian, London
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Damian
Séjour de 1 nuit en mars 2024
Réponse de Owen le 17 mars 2024
Dear DamianWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our excellent location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York
8/10 Bien
Scott
Voyage en groupe
2 mars 2024
Les points forts : Équipements
Scott
Séjour de 1 nuit en mars 2024
Réponse de Melanie Lewis Operations Manager le 5 mars 2024
Dear Scott Thank you for taking the time to provide us with your feedback I am delighted to see that you enjoyed a good stay with us I very much hope that we have the pleasure of welcoming you back to the hotel again very soon. Kind Regards Manager
6/10 Satisfaisant
Anne
20 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Anne
Séjour de 4 nuits en février 2024
Réponse de Owen le 29 févr. 2024
Dear AnneWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff and great location with easy access to the city centre.However, I deeply regret that certain areas fell short of expectations. Unfortunately we have never had mini-fridge's available in the rooms, however it is something we are looking into for in the future. While the bar does not officially open until 3pm, please contact reception if you need anything as we are always happy to accommodate you.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York
10/10 Excellent
KATHERINE
Voyage en groupe
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KATHERINE
Séjour de 1 nuit en février 2024
Réponse de Owen le 29 févr. 2024
Dear KATHERINEWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very happy that you were able to take advantage of our NCP discount.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York
6/10 Satisfaisant
Nick
17 févr. 2024
Nick
Séjour de 1 nuit en février 2024
8/10 Bien
michael
17 févr. 2024
Les points forts : Propreté
michael
Séjour de 1 nuit en février 2024
10/10 Excellent
Terry
Voyage en couple
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terry
Séjour de 1 nuit en février 2024
Réponse de Owen le 29 févr. 2024
Dear TerryWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our newly refurbished rooms and excellent location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York
6/10 Satisfaisant
Victoria
Voyage en couple
11 févr. 2024
Les points forts : Propreté et équipements
Victoria
Séjour de 1 nuit en février 2024
Réponse de Owen le 29 févr. 2024
Dear VictoriaWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff.However, I deeply regret that certain areas fell short of expectations. If you experience any issues with your room please do not hesitate to contact reception. We have an on site maintenance and housekeeping team that are available to come and fix any issues in the room for you as quickly as possible.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York
8/10 Bien
Patrick, Preston
Voyage en groupe
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patrick
Séjour de 1 nuit en février 2024
Réponse de Owen le 29 févr. 2024
Dear PatrickWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York
8/10 Bien
Alan
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alan
Séjour de 1 nuit en janvier 2024
8/10 Bien
Ben
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ben
Séjour de 2 nuits en décembre 2023
6/10 Satisfaisant
Brandon
29 déc. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Great room and service but experience not great
Brandon
Séjour de 1 nuit en décembre 2023
Réponse de Owen le 17 mars 2024
Dear BrandonWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff members and newly refurbished rooms.However, I deeply regret that certain areas fell short of expectations. As a city centre hotel our car park is located under the hotel so as to provide space for more bedrooms, the pillars holding up the building do make some of the parking spaces smaller than others and for that I can only apologise. As there is no way into the building from in the car park, we prefer to let guests park themselves before walking back to reception to check in.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York
10/10 Excellent
Susan
Voyage en famille
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Susan
Séjour de 7 nuits en décembre 2023
Réponse de Owen le 17 mars 2024
Dear SusanWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff and newly refurbished rooms.However, I deeply regret that certain areas fell short of expectations. Changing the towels daily is a service we provide however this is optional and you can request to keep the same towels during your stay with any member of staff. This is down to guests personal preferences.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York
10/10 Excellent
Andrea
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrea
Séjour de 1 nuit en décembre 2023
8/10 Bien
Voyageur vérifié
25 déc. 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Not too bad
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Owen le 17 mars 2024
Dear Hotels.com UserWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York
10/10 Excellent
Kris
24 déc. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Kris
Séjour de 1 nuit en décembre 2023
8/10 Bien
Vic
Voyage en groupe
23 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Compact, but comfortable.
Vic
Séjour de 1 nuit en décembre 2023
Réponse de Owen le 17 mars 2024
Dear VicWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York
8/10 Bien
Voyageur vérifié
Voyage en groupe
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Owen le 17 mars 2024
Dear Hotels.com UserWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York
8/10 Bien
Alan
20 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room review
Alan
Séjour de 2 nuits en décembre 2023
Réponse de Owen le 17 mars 2024
Dear AlanWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York
10/10 Excellent
Kim
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kim
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Alison
Voyage en famille
19 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alison
Séjour de 1 nuit en décembre 2023
Réponse de Owen le 17 mars 2024
Dear AlisonWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff members.However, I deeply regret that certain areas fell short of expectations. We are currently working on a new ticket machine for the car park to make it easier for guests.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York
10/10 Excellent
Suzie
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Suzie
Séjour de 2 nuits en décembre 2023
2/10 Horrible
Bev
Voyage en couple
17 déc. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bev
Séjour de 2 nuits en décembre 2023
8/10 Bien
John
17 déc. 2023
John
Séjour de 1 nuit en décembre 2023
4/10 Médiocre
Stephen
Voyage en famille
15 déc. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Stephen
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Nuno
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Nuno
Séjour de 1 nuit en décembre 2023
Réponse de Owen le 17 mars 2024
Dear NunoWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our excellent staff, newly refurbished rooms and great location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York
8/10 Bien
Andrew
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Night in York.
Andrew
Séjour de 1 nuit en décembre 2023
Réponse de Owen le 17 mars 2024
Dear AndrewWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our newly refurbished rooms.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York
10/10 Excellent
SARAH
Voyage en couple
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SARAH
Séjour de 2 nuits en décembre 2023
Réponse de Owen le 17 mars 2024
Dear SARAHWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our excellent location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York
6/10 Satisfaisant
HAYLEY
Voyage en groupe
10 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
HAYLEY
Séjour de 1 nuit en décembre 2023
Réponse de Owen le 17 mars 2024
Dear HAYLEYThank you for your recent stay with us at Radisson Hotel York.We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.Warm Regards,OwenRadisson Hotel York
10/10 Excellent
Jennifer
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en décembre 2023
8/10 Bien
Sharon
7 déc. 2023
Les points forts : Propreté et confort de la chambre
Sharon
Séjour de 1 nuit en décembre 2023
Réponse de Owen le 17 mars 2024
Dear SharonWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York
4/10 Médiocre
Kevin
6 déc. 2023
Kevin
Séjour de 1 nuit en décembre 2023
8/10 Bien
Ryan
5 déc. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Ryan
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Greg
4 déc. 2023
Greg
Séjour de 1 nuit en décembre 2023
8/10 Bien
gary
4 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
gary
Séjour de 3 nuits en novembre 2023
10/10 Excellent
Sarah
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sarah
Séjour de 1 nuit en décembre 2023
Réponse de Melanie Lewis Operations Manager le 7 déc. 2023
Dear Sarah Thank you for your feedback glad you enjoyed breakfast and the mulled wine. I hope that you will be back to stay with us in the future. Kind Regards
8/10 Bien
Julie
Voyage en groupe
2 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Julie
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Jon
30 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay.
Jon
Séjour de 2 nuits en novembre 2023
Réponse de Melanie Lewis Operations Manager le 7 déc. 2023
Dear Jon Thank you for your feedback I will be sure to share your comments to the rest of the team, friendly helpful staff is exactly what makes our hotel great and I am delighted that this is been recognized as the case. I hope that we are welcoming you back again very soon. Kind Regards
10/10 Excellent
Angela
30 nov. 2023
Angela
Séjour de 2 nuits en novembre 2023
8/10 Bien
Christopher
Voyage en couple
29 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en novembre 2023
Réponse de Melanie Lewis Operations Manager le 7 déc. 2023
Dear ChristopherThank you for your feedback I am glad that you were able to enjoy the amazing views and our great location. I am sorry that your stay was marred by the state of the mattress and noise from the heating system please rest assured I will make sure these issues are rectified. I hope that you will come back and stay with us in the future and allow us the opportunity to better serve you next time. Kind Regards