Avis sur Baymont by Wyndham Newark at University of Delaware
Baymont by Wyndham Newark at University of Delaware
630 S College Ave, Newark, DE
Avis
7,4
Bien
7,6/10
Propreté
8,2/10
Personnel et service
7,0/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
Voyage en groupe
25 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Management le 25 août 2023
Thank you, Guy.
8/10 Bien
Normand
14 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Normand
Séjour de 1 nuit en juin 2023
Réponse de Manager le 17 juin 2023
Hello Normand,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Please do consider us again on your next visit to the area.
8/10 Bien
Francois
13 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
arret sur le trajet
Francois
Séjour de 1 nuit en août 2022
Réponse de GF le 16 août 2022
Thanks for taking the time to leave a review. We really value your option and feedback so we can make improvements where needed.
We hope that you will give us another try in the future
8/10 Bien
pierre
22 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
pierre
Séjour de 1 nuit en décembre 2019
Réponse de Manager le 16 janv. 2020
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
4/10 Médiocre
Voyageur vérifié
Voyage en groupe
7 août 2019
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de Tarpan le 7 août 2019
I am very sorry about your stay. What room were you in and what is your name? It is not possible for us to fix any issues if we do not know what room the issue is in.
8/10 Bien
Voyageur vérifié
Voyage en famille
23 juin 2019
Les points forts : Propreté
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Manager le 25 juin 2019
Thank you so much for staying and for taking the time to rate our hotel. We hope to see you again.
8/10 Bien
Alain
31 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alain
Séjour de 1 nuit en mars 2019
Réponse de Manager le 2 mai 2019
Thank you for your valued and motivating feedback. Our team works hard to the best of our ability to ensure we satisfy your everyday needs and we are pleased to know we succeed in doing so. Please come again to see us soon!
8/10 Bien
Daniel
12 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daniel
Séjour de 1 nuit en août 2018
Réponse de Dhruv, J le 14 août 2018
Dear Daniel,
I thank you for your kind review of our property. We are happy that we were able to satisfy your expectations during your stay.
We hope to see you again.
Regards,
6/10 Satisfaisant
André
12 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
André
Séjour de 1 nuit en février 2018
6/10 Satisfaisant
Kadian
24 mars 2024
Les points forts : Personnel et service
Kadian
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Kadian, We appreciate you choosing our hotel for your stay! If there are any details you wish to share about your experience, please reach out to us so we can ensure all concerns are addressed promptly.
10/10 Excellent
Shaylynn
23 mars 2024
Les points forts : Propreté
Shaylynn
Séjour de 2 nuits en février 2024
Réponse de Manager le 24 mars 2024
Hello Shaylynn,We are delighted to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.
8/10 Bien
David
17 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service
David
Séjour de 1 nuit en mars 2024
Réponse de Manager le 19 mars 2024
Hello David,We're delighted to hear you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.
10/10 Excellent
Natalie
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natalie
Séjour de 1 nuit en mars 2024
Réponse de Manager le 20 mars 2024
Hello Natalie,We appreciate your feedback on our friendly front desk agents and hardworking housekeeping staff. Our team takes pride in providing excellent service to all our guests. Should you have any further comments or concerns, please feel free to contact our management team directly.
10/10 Excellent
Mitchell W
Voyage en famille
16 mars 2024
Mitchell W
Séjour de 1 nuit en mars 2024
Réponse de Manager le 17 mars 2024
Hello Mitchell W,We appreciate your feedback on both the location and room size. It's good to hear our proximity to the university was convenient for you. Thank you for choosing to stay with us.
8/10 Bien
James
Voyage en famille, Voyage d’affaires
15 mars 2024
James
Séjour de 1 nuit en mars 2024
Réponse de Manager le 16 mars 2024
Hello James,We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable to us, and we encourage you to reach out to management to discuss your concerns further. We appreciate your understanding and hope to welcome you back in the future.
10/10 Excellent
Daniel
3 mars 2024
Daniel
Séjour de 2 nuits en mars 2024
Réponse de Manager le 24 mars 2024
Hello Daniel,We are thrilled to hear that you had a wonderful stay with us! Looking forward to welcoming you back soon!
8/10 Bien
Tarang
21 févr. 2024
Tarang
Séjour de 2 nuits en février 2024
Réponse de Manager le 24 févr. 2024
Hello Tarang, We're pleased to hear you found our hotel affordable. We strive to provide a value-packed experience for all our guests. If you have any further feedback or suggestions, please don't hesitate to share them with us. Happy travels!
10/10 Excellent
Denise
21 févr. 2024
Denise
Séjour de 1 nuit en février 2024
Réponse de Manager le 22 mars 2024
Hello Denise,We are thrilled to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!
10/10 Excellent
Tong, Newark
Voyage en famille, Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tong
Séjour de 1 nuit en février 2024
Réponse de Manager le 20 févr. 2024
Hello Tong,We are delighted to hear that you had a pleasant stay with us. Our team strives to provide exceptional service to all our guests. Your kind words about our location and staff are greatly appreciated. We hope to welcome you back in the near future for another enjoyable experience.
8/10 Bien
Peter
Voyage en famille avec de jeunes enfants
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en février 2024
Réponse de Manager le 19 févr. 2024
Hello Peter, We are pleased to hear you found value in your stay and appreciated our cleanliness. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. We hope to welcome you back in the future.
8/10 Bien
Tarang
Voyage d’affaires
15 févr. 2024
Les points forts : Personnel et service
Tarang
Séjour de 2 nuits en février 2024
Réponse de Manager le 16 févr. 2024
Hello Tarang,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you found our rates to be affordable. We strive to provide value for our guests. If there's anything else we can assist you with, please don't hesitate to reach out to our management team directly.
10/10 Excellent
Aaron
Voyage d’affaires
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aaron
Séjour de 1 nuit en février 2024
Réponse de Manager le 15 févr. 2024
Hello Aaron,Thank you for your positive feedback regarding the cleanliness, quietness, and friendliness of our staff. We strive to maintain a pleasant and welcoming environment for all our guests. We appreciate your review and hope to welcome you back in the future.
10/10 Excellent
Tarang
7 févr. 2024
Les points forts : Propreté et personnel et service
Tarang
Séjour de 2 nuits en février 2024
Réponse de Manager le 9 févr. 2024
Hello Tarang,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you found the value of your stay to be satisfactory. We strive to provide affordable accommodations without compromising on quality. We look forward to welcoming you back for another pleasant experience in the future.
8/10 Bien
Ashley
7 févr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Ashley
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 févr. 2024
Hello Ashley,Thank you for choosing our hotel for your recent stay. We hope you had a pleasant experience and enjoyed our facilities and services. If you have any feedback or suggestions for improvement, please don't hesitate to reach out to us directly. We value your input and look forward to serving you again in the future.
10/10 Excellent
Juan
Voyage en couple
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juan
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 2 févr. 2024
Hello Juan,Thank you for your feedback! We're glad to hear that you found our hotel clean and quiet. We strive to maintain a peaceful atmosphere for our guests to enjoy their stay. We appreciate your review and hope to welcome you back in the future.
10/10 Excellent
MarieRebecca
Voyage en couple
31 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MarieRebecca
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello MarieRebecca,Thank you for your kind words regarding our staff and the overall cleanliness of our establishment. We appreciate your feedback about the absence of a shower/tub option. We understand that different preferences and needs exist, and we value your input. We encourage you to reach out to management directly to further discuss any concerns you may have.
4/10 Médiocre
tanajah
23 janv. 2024
tanajah
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 22 mars 2024
Hello tanajah, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to provide more details about your stay so we can address any concerns you may have. We value your input and would like the opportunity to make things right for you.
10/10 Excellent
Napoleon
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Napoleon
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 20 janv. 2024
Hello Napoleon,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back soon!
10/10 Excellent
Michelle, Philadelphia
Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Michelle,Thank you for your kind words about our friendly and helpful staff. We value their commitment to providing excellent service to our guests. Your feedback is greatly appreciated!
8/10 Bien
Raine
2 janv. 2024
Les points forts : Personnel et service
Raine
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 janv. 2024
Hello Raine,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to know that your experience with us was satisfactory. Should you have any additional feedback or suggestions, we encourage you to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.
10/10 Excellent
Jereline
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jereline
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 8 janv. 2024
Hello Jereline,Thank you for your continued loyalty and for sharing your positive experiences with us. We truly appreciate your kind words and are thrilled to have been your go-to choice for accommodation. We look forward to welcoming you back for many more memorable stays in the future.
8/10 Bien
Urysha
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Urysha
Réponse de Manager le 31 déc. 2023
Hello Urysha,Thank you for taking the time to share your positive experience with our front desk staff. We are delighted to hear that their professionalism and friendliness made your stay enjoyable. We appreciate your feedback and hope to welcome you back for another great experience in the future.
10/10 Excellent
Jereline
Voyage en famille
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jereline
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Jereline,Thank you for sharing your positive experience with us! We take pride in our clean and well-maintained rooms and bathrooms. We strive to provide a comfortable stay for all our guests. We hope to welcome you back in the future!
10/10 Excellent
KeMin
Voyage d’affaires
25 déc. 2023
Les points forts : Propreté, personnel et service, équipements
KeMin
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 28 déc. 2023
Hello KeMin,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a great experience and that you are considering booking with us again in the future. We sincerely appreciate your feedback and look forward to welcoming you back soon.
10/10 Excellent
Jereline
Voyage en famille
23 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jereline
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 27 déc. 2023
Hello Jereline,We're thrilled to hear that you had a great stay with us! Thank you for choosing our hotel and taking the time to share your positive experience. We hope to have the pleasure of welcoming you back in the future.
10/10 Excellent
Jereline
Voyage en famille
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jereline
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 24 déc. 2023
Hello Jereline,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. It's always our goal to provide excellent customer service and we're glad to know that we delivered. We hope to have the opportunity to welcome you back in the future for another great experience.
4/10 Médiocre
Richard
20 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room cleanliness
Richard
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 23 déc. 2023
Hello Richard, Thank you for sharing your feedback regarding the cleanliness of your room. We take these concerns seriously and apologize for any inconvenience caused. Our housekeeping team has been notified and will address this matter to ensure a higher standard of cleanliness going forward. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable experience.
10/10 Excellent
Danielle
Voyage en famille, Voyage en couple
20 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danielle
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello Danielle,Thank you for your review! We're delighted to hear that you had an excellent stay and enjoyed our clean hotel and great breakfast. Our front desk staff is dedicated to providing excellent service, and we're glad they were able to assist you during your stay. We look forward to welcoming you back in the future!
10/10 Excellent
Doreen
Voyage en groupe
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Doreen
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 16 déc. 2023
Hello Doreen,Thank you for your positive feedback! We're glad to hear that our front desk staff provided excellent service and that your check-in process was quick and easy. It's great to know that your room was clean and the bed was comfortable. We strive to provide all necessary amenities including a coffee maker, fridge, and microwave. We appreciate your kind words and hope to welcome you back in the future.
6/10 Satisfaisant
Lauren
Voyage en famille, Voyage en couple
14 déc. 2023
Les points forts : Propreté et personnel et service
Lauren
Réponse de Manager le 8 févr. 2024
Hello Lauren, We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, we encourage you to reach out to us directly. We value our guests' opinions and would like to address any issues you may have encountered. We hope to welcome you back in the future for an even better experience.
10/10 Excellent
Jereline
Voyage en famille
14 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jereline
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 16 déc. 2023
Hello Jereline,Thank you for sharing your positive experience with us! We are delighted to hear that your stay was pleasant. It was our pleasure to have you as our guest, and we hope to welcome you back in the future for another enjoyable stay.
10/10 Excellent
Jereline
14 déc. 2023
Jereline
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 5 janv. 2024
Hello Jereline,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We hope to have the opportunity to welcome you back soon!
10/10 Excellent
Christopher
11 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Christopher
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 14 déc. 2023
Hello Christopher,We are thrilled to hear that you had such a fantastic experience during your stay with us! Your positive rating is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
10/10 Excellent
Jereline
Voyage en famille
5 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jereline
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello Jereline,Thank you for your positive feedback on our clean rooms and bathrooms. We strive to maintain a high standard of cleanliness to ensure our guests have a comfortable stay. We appreciate your kind words and hope to welcome you back in the future.
10/10 Excellent
Jereline
Voyage en famille
5 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jereline
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello Jereline,Thank you for your kind words and continued loyalty to our hotel. We greatly appreciate your positive feedback on our customer service. We strive to provide exceptional experiences for all our guests and it's always rewarding to know when we have succeeded. We look forward to welcoming you back on your next visit to the area.
10/10 Excellent
Jereline
Voyage en famille
5 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jereline
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello Jereline,Thank you for your positive feedback! We appreciate your kind words and are delighted to hear that you had a great stay with us. We strive to provide a smooth experience for our guests, and we are thrilled that we succeeded with you. If you have any future travel plans, we would be more than happy to welcome you back to our hotel.
10/10 Excellent
Pham
Voyage en groupe
4 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pham
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 7 déc. 2023
Hello Pham,We're thrilled to hear that you found our hotel clean and pleasant-smelling at a good price! We strive to offer a comfortable and affordable experience for all of our guests. We look forward to welcoming you back in the future.
10/10 Excellent
Patricia
Voyage en famille avec de jeunes enfants
4 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 7 déc. 2023
Hello Patricia,Thank you for taking the time to share your positive experience with our front desk and housekeeping team. We appreciate your feedback and are happy to hear that your check-in was quick and easy, and that the housekeeping service was generous and kept the hotel clean. It's our goal to provide excellent service to all our guests. We hope to welcome you back in the future.
10/10 Excellent
Jereline
Voyage en famille
2 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jereline
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 7 déc. 2023
Hello Jereline,Thank you for your positive feedback! We pride ourselves on maintaining cleanliness and ensuring a pleasant atmosphere for our guests. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.
10/10 Excellent
Jereline
Voyage en famille
2 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jereline
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 7 déc. 2023
Hello Jereline,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and that you found our breakfast to be a pleasant surprise. We strive to provide a positive experience for all our guests and we're glad that we exceeded your expectations. We look forward to welcoming you back in the future.