Avis sur Days Inn by Wyndham Whittier Los Angeles

2.5 out of 5
Days Inn by Wyndham Whittier Los Angeles
14330 Telegraph Rd, Whittier, CA

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 331 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 246 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 197 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 103 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 124 avis sur 1001." "

7,2/10

Propreté

7,6/10

Personnel et service

7,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel loin de tout, ne surtout pas marcher pieds nus dans la chambre en 5 minutes ils sont noirs, état des draps tâches sur les draps et oreillers, le check out est à 11h00 la femme de ménage à 10h00 vient vous voir pour le rappeler est à 10h30 elle revient encore menaçante cette fois-ci. Petit déjeuner très légers sommaire même. les autoroutes très loins de l'hôtel sans GPS impossible de trouver l'hôtel ou de rejoindre n'importe qu'elle autoroute.
Séjour de 3 nuits en février 2019
Réponse de Tina le 6 mars 2019
Cher client, Nous sommes désolés que l'expérience de votre séjour n'ait pas répondu à vos attentes. Nous sommes désolés que la propreté de votre chambre ne soit pas à la hauteur de nos attentes. Nous avons fait part de vos préoccupations concernant la propreté et le comportement de la gouvernante à notre responsable de l’entretien ménager afin que nous puissions immédiatement régler ce problème et éviter des incidents futurs. Merci pour votre avis.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour tout type de séjour
Parfait. Propre, chambre avec très grand lit Rien à dire Super

4/10 Médiocre

Jose

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
..
Séjour de 1 nuit en janvier 2022

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et personnel et service
You get what you paid for
Stayed for the weekend with my partner. We go to the room and it smelled funky. I noticed a lot of stains on the floor and on the laps. Went to check the restroom and same stain on the toilet and shower curtain. The stain was also on the sink. I turned on the AC and the smell got worse and I checked and there was ramen noddles in the vents. The bed was clean so no issue with that.
Séjour de 2 nuits en janvier 2022

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté
Not well cleaned.
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2022

6/10 Satisfaisant

Ivan

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room floor was so dirty I had to throw away my socks afterwards. There was a suspicious guy with a backpack walking around the rear parking lot back and forward looking at the cars and people. Never coming back
Séjour de 1 nuit en janvier 2022

6/10 Satisfaisant

Kimberly

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
I got the hotel because of the breakfast, I could have went down the street for 30 Dollars cheeper and no breakfast
Séjour de 1 nuit en janvier 2022

2/10 Horrible

Juan, Queen Creek

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Central location to restaurants.
Séjour de 2 nuits en janvier 2022

4/10 Médiocre

Darrell

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room was pretty clean but the curtains were old and had holes in them so in the morning I had to roll over to a place where the sun was not shining through
Séjour de 2 nuits en janvier 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Victor

Séjour de 1 nuit en janvier 2022

10/10 Excellent

Kristin

Séjour de 2 nuits en janvier 2022
Réponse de Tina le 22 janv. 2022
Dear Guest, Its wonderful to hear that your stay with was most pleasant. We look forward to serving you again in the near future. Thank you.

10/10 Excellent

Adelio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleaning is top notch.
Séjour de 2 nuits en janvier 2022
Réponse de Tina le 22 janv. 2022
Dear Guest, We are very happy to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.

6/10 Satisfaisant

CARLOS ALBERTO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
El anuncio dice parquing picina y desayuno gratis. El desayuno no existe. Ni siquiera tiene un comedor o lugar donde brindarlo
Séjour de 5 nuits en janvier 2022
Réponse de Tina le 15 janv. 2022
Dear Guest, Due to COVID-19 Surge, and on the advice of the local authority, our breakfast area is closed. We do serve grab and go items at the front desk, and its available upon request. We are sorry for this inconvenience. We hope you will give us another opportunity to serve you better in the future. Thank you.

6/10 Satisfaisant

Donald

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Couldn’t sleep due to a lot of continuous noise at parking lot. Is there a security guard ?
Séjour de 1 nuit en janvier 2022
Réponse de Tina le 15 janv. 2022
Dear Guest, We are sorry to hear that there was noise from the parking lot area. We encourage all our guest to reach out to the front desk so that we can address the noise. We are sorry for this disturbance. We hope you will give us another opportunity to serve you better in the near future. Thank you.

2/10 Horrible

Leticia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fraud
This reservation was booked under fraud pretenses. I did not reserve a room, nor did I stay at your facility. My name is not Leticia
Séjour de 1 nuit en janvier 2022
Réponse de Tina le 11 janv. 2022
Dear Guest, Please reach out to Expedia support. They will be able to assist you with your inquiry. Thank you.

8/10 Bien

Cecilia

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Staff was great super friendly. The facility does look a little worn and not the cleanest.
Séjour de 1 nuit en janvier 2022
Réponse de Tina le 15 janv. 2022
Dear Guest, We are happy to hear that our staff was most warm and welcoming. We have forwarded your feedback on the upkeep to our housekeeping and maintenance staff so that we can address this immediately. We hope to serve you again in the near future. Thank you.

2/10 Horrible

Gloria

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FRAUD
This booking was reserved under fraud pretense. I did NOT reserve a room, nor did I check in. I called and spoke with Matthew who was absolutely NO help and hung up on me.
Séjour de 2 nuits en janvier 2022
Réponse de Tina le 11 janv. 2022
Dear Guest, Please reach out to Expedia support. They will be able to assist you with your inquiry. Thank you.

8/10 Bien

Maria

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Rude attendant
Attendant was somewhat rude and short! That’s the only thing I did not like about my stay
Séjour de 3 nuits en janvier 2022
Réponse de Tina le 11 janv. 2022
Dear Guest, We are sorry to hear that our staff was not welcoming and friendly. We will use your feedback to improve our service. Thank you for letting us know. We are glad to know that otherwise you stay was pleasant with us. We hope to serve you again in the near future. Thank you.

10/10 Excellent

Mrs

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have been here a few times but not since the hole pandemic shut down and reopening all the restaurants &hotels this was my first time being in the jacuzzi room 121 it was so nice and relaxing the remodeling of the rooms beautiful and clean clean its so relaxing definitely coming back.
Séjour de 3 nuits en janvier 2022
Réponse de Tina le 11 janv. 2022
Dear Guest, We are happy to welcome you back to Days Inn Whittier! We are very happy to hear that your stay with us was most relaxing and pleasant. We are looking forward to your return visit with us! Thank you/

6/10 Satisfaisant

Hannah

Les points forts : Personnel et service
The external looked nice but inside the hotel room wasn't the cleanest. It was clear that the building is a little older and not well kept up.
Séjour de 2 nuits en décembre 2021
Réponse de Tina le 7 janv. 2022
Dear Guest, We are sorry to hear that the room cleanliness did not meet your expectation. We have forwarded your feedback to our feedback to our housekeeping team so that we can address this immediately, We hope you will give us another opportunity to serve you better in the near future. Thank you.

4/10 Médiocre

Daniel

Séjour de 1 nuit en décembre 2021
Réponse de Tina le 7 janv. 2022
Dear Guest, We are sorry tp hear that your stay with us did not meet your expectation. We will work hard to continue to improve our guest stay and experience. Thank you.

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hospitality, friendly staff
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 1 janv. 2022
Dear Guest, Its wonderful to hear that your stay with us was most pleasant, and our staff was warm and welcoming. We look forward to serving you again in the near future. Thank you.

10/10 Excellent

Adam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable and amazing staff
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 25 déc. 2021
Dear Guest, Its so wonderful to hear that you had a most pleasant stay with us, and that our staff was warm and welcoming. Thank you for your review and we look forward to serving you again soon! Happy Holidays!

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5stars to this amazing establishment!
We come here so much and the staff has been absolutely awesome. Very clean and it almost feels like I'm at home. When we stay in hotels...we have never stayed at such a wonderful, hospitable establishment!! Thank you Days in for such an amzinh staff!!!! We'll see u next time. Customers should book a 2 night stay because i always regret not getting two nights smh.
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 25 déc. 2021
Dear Guest, Its so wonderful to hear that your stay with us always pleasant, and our staff is most warm and welcoming. We appreciate your kind words and loyalty. We look forward to serving you again on your next visit with us. Thank you.

2/10 Horrible

Aurelio

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unsafe
Was never able to get into room. Attendant was not available after i checked in and came back looking for help as door key was not working. Was approached by two men asking for money. Left soon after and drove to friends house to avoid area and situation. Unsafe, poor service
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 25 déc. 2021
Dear Guest, We are sorry to hear about the inconvenience you experienced during your check-in. Our staff is always available at the front desk. It is possible that our staff stepped away for few minutes to help another guest or take a restroom break. We are sorry for this co-incident. Thank you.

4/10 Médiocre

Monica

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The stairwell was filthy. The floor in the room had water_mud residue. Chairs in the room had huge dirty spots. I was tired otherwise I'd wanted a refund to for somewhere else. For the price, I expected more.
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 25 déc. 2021
Dear Guest, We are sorry to hear that the room floor outside and in the room was not clean. We have forwarded your feedback to our housekeeping supervisor so that we can address this immediately. We encourage all our guests to contact our front desk staff for any concerns that they may have with the room, and we will try our best to resolve the issue. We hope you will give us another opportunity to serve you better in the future. Thank you.

10/10 Excellent

Ahmad

Séjour de 3 nuits en décembre 2021
Réponse de Tina le 25 déc. 2021
Dear Guest, We are very happy to hear that your stay with us was most comfortable and pleasant. Please visit us again soon! Thank you.

10/10 Excellent

Ron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 18 déc. 2021
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.

10/10 Excellent

Monica

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 11 déc. 2021
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

2/10 Horrible

Maria

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pésimo servicio, desde el check inn hasta el check out, mi mamá está en silla de ruedas, hicimos reservación para ello y cuando llegamos nos dijeron que no tenían en planta baja y que teníamos q subirla cargando, incluía desayuno, y no te daban nada, viejo en mal estado, groseros, sin medidas de covid, ninguno de los empleados traía cubrebocas. Te cobran 100 dólares de depósito ( el cuál todavía estoy esperando que me devuelvan) para un lugar q ni siquiera lo vale, Me extraña q el corporativo de Days Inn tenga bajo su franquicia este tipo de hotel.
Séjour de 2 nuits en décembre 2021
Réponse de Tina le 11 déc. 2021
Dear Guest, We are sorry to hear about the inconvenience you experienced during your check-in. We are very sorry that we had no rooms available on the first floor during your check-in. We would definitely help out our guest to make sure that their request is honored. We encourage all our guests to call the property directly, ahead of check-in, if they have any special request, and we will try our best to accommodate it. Please accept our apologies. Thank you.

4/10 Médiocre

JoAnn

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Blow dryer in room broke the front desk had no back blow dryers flew into California for a party and my hair was wet after showering so that messed up my night !! And they really didn’t care that the Pio dryer was out?
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 11 déc. 2021
Dear Guest, We are extremely sorry that the hair dryer in the room did not work and our staff did not work hard enough to resolve the issue. We will use your feedback to teach and educate our staff for customer service. Please accept our apologies. Thank you.

10/10 Excellent

Irma

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lo unico que no me gustó es que el estacionamiento esta muy chico, y los espacios asigados para cada carro estan tan reducidos, que hay algunos que ni siquiera se puede abrir la puerta para bajarse.
Séjour de 2 nuits en décembre 2021
Réponse de Tina le 11 déc. 2021
Dear Guest, We are glad to hear that your stay with us was pleasant. We are sorry for the tight parking spaces. We will work with our guests so that the cars are parked within the strips to allow for the doors to open. Thank you for letting us know.

8/10 Bien

Aimee

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Second time I've stayed here. Really like this spot and reasonably priced
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 11 déc. 2021
Dear Guest, We are very happy to hear that your stay with us was comfortable and pleasant. We look forward to serving you again on your next visit with us. Thank you.

10/10 Excellent

Stephanie

Séjour de 3 nuits en décembre 2021

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2021
Réponse de Tina le 5 déc. 2021
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.

6/10 Satisfaisant

Felix Sanchez

The front office needs to be more attentive . They really do need to start servicing the rooms .
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 5 déc. 2021
Dear Guest, Thank you for your feedback. Due to ongoing concerns about COVD-19, and for the safety of our staff members and our guest, we have limited housekeeping service for our stayover guests. We are looking forward to the future where we can return to normal life. We appreciate your patients during these times. We hope to continue to serve you for your future stays. Thank you.

2/10 Horrible

Michael P.

Les points faibles : Personnel et service
An employee named Das was most disagreeable, loud, belligerent, unhelpful, unkind, unreasonable,...overall Das is not a good person. i may never use a wyndham location agaoin.to be fair, i ended my last contact by calling him an "F....ing Thief" over and over. thats the only time i was loud, rude or unkind only the very end. mike perez
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 4 déc. 2021
Dear Guest, We have told you numerous times that you and your friends must follow our hotel policy during your stay with us (Deposits, ID Check, etc). We are unable to have different policies for different guests. You must follow our hotel policy to stay with us. Our staff works very hard to make sure all our guests have a pleasant stay with us. We will not tolerance verbal abuse or physical threats. Thank you.

2/10 Horrible

free

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was filthy. I had to clean it myself when I got there. The floor turned my towel pure black from the filth and the room smelled like marijuana. I will never stay in another Wyndham hotel again. It was one of the worst experiences ever.
Séjour de 3 nuits en novembre 2021
Réponse de Tina le 4 déc. 2021
Dear Guest, We are very sorry to hear that your stay with us did not meet your expectation. We encourage all our guests to immediately contact the front desk with their concerns during the check-in and with the rooms. We will try our best to address them all. Please accept our apologies for your inconvenience. Thank you.

4/10 Médiocre

Felix Sanchez

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not really happy with the attention in making sure all amenities were covered
Séjour de 2 nuits en novembre 2021
Réponse de Tina le 4 déc. 2021
Dear Guest, We are sorry to hear that the room amenities were not sufficient. We have forwarded your feedback to our housekeeping supervisor so that we can address this immediately. Thank you for letting us know. We hope you will give us another opportunity to serve you better in the near future. Thank you.

6/10 Satisfaisant

ANNETTE

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dirty hotel
This hotel is super dirty and in a bad area of Whittier. The wall inside the room are filthy and the bathroom too. Roaches!!! Don’t get me started on the roaches…
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 29 nov. 2021
Dear Guest, We are very sorry to hear that the room assigned to you did not meet your expectation. We have forwarded your feedback to our housekeeping and maintenance supervisors so that we can address your concerns immediately. We are located in the beautiful city of Whittier, right across from the Los Angeles County Sheriff Training Academy. We assure you that this is a safe neighborhood. Thank you.

6/10 Satisfaisant

Dominga

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté
Bed sheets and comforter could be cleaner to provide a better sleep and assurance...was white stains on comforter and sheets felt dusty...side chair was dirty.
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 29 nov. 2021
Dear Guest, We are sorry that the bedsheets and comforters did not seem fresh. Please be assured that all our linens are laundered daily for the guest comfort. We have forwarded your feedback to our housekeeping supervisor so that we can follow through and address your concerns. We hope you will give us another opportunity to serve you better in the near future. Thank you.

8/10 Bien

Nicolas

Les points forts : Propreté, personnel et service, confort de la chambre
Nothing bad, nothing exciting… worth it
Room is starting to be out dated, could use a remodel however it wasn’t bad. Location was great and if they did remodel I’m sure they could charge more.
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 29 nov. 2021
Dear Guest, We appreciate your feedback, and we are glad to inform you that we are indeed in process of remodeling, all room floorings are replaced with LVT and the furniture will be new Days Inn Dawn line. We hope you will return to enjoy our remodeled rooms! Thank you.

10/10 Excellent

Oscar, Saint Louis

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So far everything looks fine
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 29 nov. 2021
Dear Guest, Its wonderful to hear that your stay with us was pleasant. We look forward to serving you again in the near future. Thank you.

8/10 Bien

Jeleel

Voyage en famille avec de jeunes enfants
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Last minute check in
Séjour de 3 nuits en novembre 2021
Réponse de Tina le 29 nov. 2021
Dear Guest, We are glad to hear that your stay with us was pleasant. Please visit us again in the near future. Thank you.

2/10 Horrible

William

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible place
Very bad service if you stay one more night there is no room cleaning, the staff and the manager have an aggressive and rude bad character. cleaning in the rooms very bad I do not recommend this place at all
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 19 nov. 2021
Dear Guest, We are sorry to hear that your stay with us did not meet your expectation. We are also sorry to hear that our staff was not helpful and friendly. We will use your feedback to train our staff to provide the best customer service to our guests. It is our goal to have all our guests have the most pleasant stay with us. Please accept our apologies. Thank you.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Séjour de 2 nuits en novembre 2021
Réponse de Tina le 19 nov. 2021
Dear Guest, We are glad to hear that your stay with us was comfortable. We hope to serve you again in the near future. Thank you.

10/10 Excellent

Adam Glen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and peaceful hotel, no problems and very friendly
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 19 nov. 2021
Dear Guest, Its wonderful to hear that your stay with us was relaxing and pleasant, and that our staff was friendly and welcoming. We look forward to serving you again in the near future. Thank you.

10/10 Excellent

Juan Carlos

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was ok
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 19 nov. 2021
Dear Guest, We are glad to hear that your stay with us was comfortable. We hope to serve you again in the near future. Thank you.