Avis sur Days Inn by Wyndham Whittier Los Angeles
Days Inn by Wyndham Whittier Los Angeles
14330 Telegraph Rd, Whittier, CA
Avis
7,2
Bien
7,2/10
Propreté
7,6/10
Personnel et service
7,0/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,2/10
Écoresponsabilité
Avis
Voyage en groupe
26 févr. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2019
Réponse de Tina le 6 mars 2019
Cher client, Nous sommes désolés que l'expérience de votre séjour n'ait pas répondu à vos attentes. Nous sommes désolés que la propreté de votre chambre ne soit pas à la hauteur de nos attentes. Nous avons fait part de vos préoccupations concernant la propreté et le comportement de la gouvernante à notre responsable de l’entretien ménager afin que nous puissions immédiatement régler ce problème et éviter des incidents futurs. Merci pour votre avis.
8/10 Bien
Voyageur vérifié
27 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour tout type de séjour
Voyageur vérifié
4/10 Médiocre
Jose
Voyage en famille
13 févr. 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Jose
Séjour de 1 nuit en janvier 2022
6/10 Satisfaisant
Voyageur vérifié
31 janv. 2022
Les points faibles : Propreté et personnel et service
You get what you paid for
Voyageur vérifié
Séjour de 2 nuits en janvier 2022
4/10 Médiocre
Voyageur vérifié
31 janv. 2022
Les points faibles : Propreté
Not well cleaned.
Voyageur vérifié
Séjour de 1 nuit en janvier 2022
10/10 Excellent
Eric
26 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 1 nuit en janvier 2022
6/10 Satisfaisant
Ivan
26 janv. 2022
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ivan
Séjour de 1 nuit en janvier 2022
6/10 Satisfaisant
Kimberly
Voyage en couple
24 janv. 2022
Les points forts : Personnel et service
Les points faibles : Équipements
Kimberly
Séjour de 1 nuit en janvier 2022
2/10 Horrible
Juan, Queen Creek
Voyage en couple
24 janv. 2022
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Juan
Séjour de 2 nuits en janvier 2022
4/10 Médiocre
Darrell
24 janv. 2022
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Darrell
Séjour de 2 nuits en janvier 2022
10/10 Excellent
Voyageur vérifié
24 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2022
10/10 Excellent
Victor
23 janv. 2022
Victor
Séjour de 1 nuit en janvier 2022
10/10 Excellent
Kristin
18 janv. 2022
Kristin
Séjour de 2 nuits en janvier 2022
Réponse de Tina le 22 janv. 2022
Dear Guest, Its wonderful to hear that your stay with was most pleasant. We look forward to serving you again in the near future. Thank you.
10/10 Excellent
Adelio
Voyage en famille
17 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adelio
Séjour de 2 nuits en janvier 2022
Réponse de Tina le 22 janv. 2022
Dear Guest, We are very happy to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.
6/10 Satisfaisant
CARLOS ALBERTO
Voyage en famille
14 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
CARLOS ALBERTO
Séjour de 5 nuits en janvier 2022
Réponse de Tina le 15 janv. 2022
Dear Guest, Due to COVID-19 Surge, and on the advice of the local authority, our breakfast area is closed. We do serve grab and go items at the front desk, and its available upon request. We are sorry for this inconvenience. We hope you will give us another opportunity to serve you better in the future. Thank you.
6/10 Satisfaisant
Donald
Voyage d’affaires
12 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Donald
Séjour de 1 nuit en janvier 2022
Réponse de Tina le 15 janv. 2022
Dear Guest, We are sorry to hear that there was noise from the parking lot area. We encourage all our guest to reach out to the front desk so that we can address the noise. We are sorry for this disturbance. We hope you will give us another opportunity to serve you better in the near future. Thank you.
2/10 Horrible
Leticia
11 janv. 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fraud
Leticia
Séjour de 1 nuit en janvier 2022
Réponse de Tina le 11 janv. 2022
Dear Guest, Please reach out to Expedia support. They will be able to assist you with your inquiry. Thank you.
8/10 Bien
Cecilia
Voyage en famille, Voyage d’affaires
11 janv. 2022
Les points forts : Personnel et service
Les points faibles : Propreté
Cecilia
Séjour de 1 nuit en janvier 2022
Réponse de Tina le 15 janv. 2022
Dear Guest, We are happy to hear that our staff was most warm and welcoming. We have forwarded your feedback on the upkeep to our housekeeping and maintenance staff so that we can address this immediately. We hope to serve you again in the near future. Thank you.
2/10 Horrible
Gloria
10 janv. 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FRAUD
Gloria
Séjour de 2 nuits en janvier 2022
Réponse de Tina le 11 janv. 2022
Dear Guest, Please reach out to Expedia support. They will be able to assist you with your inquiry. Thank you.
8/10 Bien
Maria
Voyage en famille
8 janv. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Rude attendant
Maria
Séjour de 3 nuits en janvier 2022
Réponse de Tina le 11 janv. 2022
Dear Guest, We are sorry to hear that our staff was not welcoming and friendly. We will use your feedback to improve our service. Thank you for letting us know. We are glad to know that otherwise you stay was pleasant with us. We hope to serve you again in the near future. Thank you.
10/10 Excellent
Mrs
8 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mrs
Séjour de 3 nuits en janvier 2022
Réponse de Tina le 11 janv. 2022
Dear Guest, We are happy to welcome you back to Days Inn Whittier! We are very happy to hear that your stay with us was most relaxing and pleasant. We are looking forward to your return visit with us! Thank you/
6/10 Satisfaisant
Hannah
3 janv. 2022
Les points forts : Personnel et service
Hannah
Séjour de 2 nuits en décembre 2021
Réponse de Tina le 7 janv. 2022
Dear Guest, We are sorry to hear that the room cleanliness did not meet your expectation. We have forwarded your feedback to our feedback to our housekeeping team so that we can address this immediately, We hope you will give us another opportunity to serve you better in the near future. Thank you.
4/10 Médiocre
Daniel
1 janv. 2022
Daniel
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 7 janv. 2022
Dear Guest, We are sorry tp hear that your stay with us did not meet your expectation. We will work hard to continue to improve our guest stay and experience. Thank you.
10/10 Excellent
Adam
31 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adam
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 1 janv. 2022
Dear Guest, Its wonderful to hear that your stay with us was most pleasant, and our staff was warm and welcoming. We look forward to serving you again in the near future. Thank you.
10/10 Excellent
Adam
Voyage en famille
25 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adam
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 25 déc. 2021
Dear Guest, Its so wonderful to hear that you had a most pleasant stay with us, and that our staff was warm and welcoming. Thank you for your review and we look forward to serving you again soon! Happy Holidays!
10/10 Excellent
Monica
24 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5stars to this amazing establishment!
Monica
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 25 déc. 2021
Dear Guest, Its so wonderful to hear that your stay with us always pleasant, and our staff is most warm and welcoming. We appreciate your kind words and loyalty. We look forward to serving you again on your next visit with us. Thank you.
2/10 Horrible
Aurelio
Voyage d’affaires
22 déc. 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unsafe
Aurelio
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 25 déc. 2021
Dear Guest, We are sorry to hear about the inconvenience you experienced during your check-in. Our staff is always available at the front desk. It is possible that our staff stepped away for few minutes to help another guest or take a restroom break. We are sorry for this co-incident. Thank you.
4/10 Médiocre
Monica
Voyage en famille
20 déc. 2021
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Monica
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 25 déc. 2021
Dear Guest, We are sorry to hear that the room floor outside and in the room was not clean. We have forwarded your feedback to our housekeeping supervisor so that we can address this immediately. We encourage all our guests to contact our front desk staff for any concerns that they may have with the room, and we will try our best to resolve the issue. We hope you will give us another opportunity to serve you better in the future. Thank you.
10/10 Excellent
Ahmad
18 déc. 2021
Ahmad
Séjour de 3 nuits en décembre 2021
Réponse de Tina le 25 déc. 2021
Dear Guest, We are very happy to hear that your stay with us was most comfortable and pleasant. Please visit us again soon! Thank you.
10/10 Excellent
Ron
16 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ron
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 18 déc. 2021
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.
10/10 Excellent
Monica
Voyage d’affaires
9 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Monica
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 11 déc. 2021
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.
2/10 Horrible
Maria
Voyage d’affaires
8 déc. 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maria
Séjour de 2 nuits en décembre 2021
Réponse de Tina le 11 déc. 2021
Dear Guest, We are sorry to hear about the inconvenience you experienced during your check-in. We are very sorry that we had no rooms available on the first floor during your check-in. We would definitely help out our guest to make sure that their request is honored. We encourage all our guests to call the property directly, ahead of check-in, if they have any special request, and we will try our best to accommodate it. Please accept our apologies. Thank you.
4/10 Médiocre
JoAnn
Voyage en famille
7 déc. 2021
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
JoAnn
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 11 déc. 2021
Dear Guest, We are extremely sorry that the hair dryer in the room did not work and our staff did not work hard enough to resolve the issue. We will use your feedback to teach and educate our staff for customer service. Please accept our apologies. Thank you.
10/10 Excellent
Irma
Voyage en couple
7 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Irma
Séjour de 2 nuits en décembre 2021
Réponse de Tina le 11 déc. 2021
Dear Guest, We are glad to hear that your stay with us was pleasant. We are sorry for the tight parking spaces. We will work with our guests so that the cars are parked within the strips to allow for the doors to open. Thank you for letting us know.
8/10 Bien
Aimee
6 déc. 2021
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Aimee
Séjour de 1 nuit en décembre 2021
Réponse de Tina le 11 déc. 2021
Dear Guest, We are very happy to hear that your stay with us was comfortable and pleasant. We look forward to serving you again on your next visit with us. Thank you.
10/10 Excellent
Stephanie
5 déc. 2021
Stephanie
Séjour de 3 nuits en décembre 2021
10/10 Excellent
Laura
4 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laura
Séjour de 3 nuits en novembre 2021
Réponse de Tina le 5 déc. 2021
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.
6/10 Satisfaisant
Felix Sanchez
4 déc. 2021
Felix Sanchez
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 5 déc. 2021
Dear Guest, Thank you for your feedback. Due to ongoing concerns about COVD-19, and for the safety of our staff members and our guest, we have limited housekeeping service for our stayover guests. We are looking forward to the future where we can return to normal life. We appreciate your patients during these times. We hope to continue to serve you for your future stays. Thank you.
2/10 Horrible
Michael P.
2 déc. 2021
Les points faibles : Personnel et service
Michael P.
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 4 déc. 2021
Dear Guest, We have told you numerous times that you and your friends must follow our hotel policy during your stay with us (Deposits, ID Check, etc). We are unable to have different policies for different guests. You must follow our hotel policy to stay with us. Our staff works very hard to make sure all our guests have a pleasant stay with us. We will not tolerance verbal abuse or physical threats. Thank you.
2/10 Horrible
free
29 nov. 2021
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
free
Séjour de 3 nuits en novembre 2021
Réponse de Tina le 4 déc. 2021
Dear Guest, We are very sorry to hear that your stay with us did not meet your expectation. We encourage all our guests to immediately contact the front desk with their concerns during the check-in and with the rooms. We will try our best to address them all. Please accept our apologies for your inconvenience. Thank you.
4/10 Médiocre
Felix Sanchez
Voyage d’affaires, Voyage en couple
29 nov. 2021
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felix Sanchez
Séjour de 2 nuits en novembre 2021
Réponse de Tina le 4 déc. 2021
Dear Guest, We are sorry to hear that the room amenities were not sufficient. We have forwarded your feedback to our housekeeping supervisor so that we can address this immediately. Thank you for letting us know. We hope you will give us another opportunity to serve you better in the near future. Thank you.
6/10 Satisfaisant
ANNETTE
Voyage en famille
27 nov. 2021
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dirty hotel
ANNETTE
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 29 nov. 2021
Dear Guest, We are very sorry to hear that the room assigned to you did not meet your expectation. We have forwarded your feedback to our housekeeping and maintenance supervisors so that we can address your concerns immediately. We are located in the beautiful city of Whittier, right across from the Los Angeles County Sheriff Training Academy. We assure you that this is a safe neighborhood. Thank you.
6/10 Satisfaisant
Dominga
Voyage en famille, Voyage d’affaires
25 nov. 2021
Les points faibles : Propreté
Dominga
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 29 nov. 2021
Dear Guest, We are sorry that the bedsheets and comforters did not seem fresh. Please be assured that all our linens are laundered daily for the guest comfort. We have forwarded your feedback to our housekeeping supervisor so that we can follow through and address your concerns. We hope you will give us another opportunity to serve you better in the near future. Thank you.
8/10 Bien
Nicolas
24 nov. 2021
Les points forts : Propreté, personnel et service, confort de la chambre
Nothing bad, nothing exciting… worth it
Nicolas
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 29 nov. 2021
Dear Guest, We appreciate your feedback, and we are glad to inform you that we are indeed in process of remodeling, all room floorings are replaced with LVT and the furniture will be new Days Inn Dawn line. We hope you will return to enjoy our remodeled rooms! Thank you.
10/10 Excellent
Oscar, Saint Louis
Voyage d’affaires
24 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oscar
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 29 nov. 2021
Dear Guest, Its wonderful to hear that your stay with us was pleasant. We look forward to serving you again in the near future. Thank you.
8/10 Bien
Jeleel
Voyage en famille avec de jeunes enfants
21 nov. 2021
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Jeleel
Séjour de 3 nuits en novembre 2021
Réponse de Tina le 29 nov. 2021
Dear Guest, We are glad to hear that your stay with us was pleasant. Please visit us again in the near future. Thank you.
2/10 Horrible
William
Voyage d’affaires
18 nov. 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible place
William
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 19 nov. 2021
Dear Guest, We are sorry to hear that your stay with us did not meet your expectation. We are also sorry to hear that our staff was not helpful and friendly. We will use your feedback to train our staff to provide the best customer service to our guests. It is our goal to have all our guests have the most pleasant stay with us. Please accept our apologies. Thank you.
6/10 Satisfaisant
Voyageur vérifié
17 nov. 2021
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 2 nuits en novembre 2021
Réponse de Tina le 19 nov. 2021
Dear Guest, We are glad to hear that your stay with us was comfortable. We hope to serve you again in the near future. Thank you.
10/10 Excellent
Adam Glen
17 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adam Glen
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 19 nov. 2021
Dear Guest, Its wonderful to hear that your stay with us was relaxing and pleasant, and that our staff was friendly and welcoming. We look forward to serving you again in the near future. Thank you.
10/10 Excellent
Juan Carlos
Voyage en couple
16 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juan Carlos
Séjour de 1 nuit en novembre 2021
Réponse de Tina le 19 nov. 2021
Dear Guest, We are glad to hear that your stay with us was comfortable. We hope to serve you again in the near future. Thank you.