Extérieur

Avis sur Holiday Inn Express Hotel & Suites Wausau, an IHG Hotel

2.5 out of 5

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 316 avis sur 477." "
Note des voyageurs de 8 (Bien), d’après 122 avis sur 477." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 477." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 477." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 477." "

9,4/10

Propreté

9,2/10

Personnel et service

9,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Brooke

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Heidi le 26 mars 2024
Dear Brooke,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings!We're glad to hear that you enjoyed your stay! We hope that you think of us first next time that you're in the area!Sincerely,

10/10 Excellent

Rachael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the first time my wife and I stayed at this property and we were VERY impressed! Our room was amazing, the staff was helpful and the location was great. We will definitely stay here again.
Séjour de 2 nuits en mars 2024
Réponse de Heidi le 26 mars 2024
Dear Rachael,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings!We're glad to hear that you were impressed with us! We look forward to you booking with us next time that you're in the area!Sincerely,

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Heidi le 26 mars 2024
Dear Emily,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings! We look forward to you booking with us again next time that you're in the area!Sincerely,

10/10 Excellent

Julianne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable and roomy room. Easy fast check in
Séjour de 1 nuit en mars 2024
Réponse de Heidi le 24 mars 2024
Dear Julianne,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings! We're glad to hear that the room was comfortable and roomy, and that your check-in process was fast and easy! We hope you think of us first next time you're in the area!Sincerely,

8/10 Bien

terrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Heidi le 20 févr. 2024
Thank you for taking the time to complete a survey on your stay! We're glad to hear you enjoyed the room. We hope that you think of us first next time that you're in the area!Sincerely,

4/10 Médiocre

Jayme

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Do not stay at this hotel when the annual ski trip of families from IL attend, but don’t care for their children who run, scream, throw ice, scream in hallways, etc. when the hotel staff say there is nothing they can do because the huge group gives them annual business for 8 years.
Séjour de 2 nuits en février 2024

10/10 Excellent

reggie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay very clean and quiet
Séjour de 1 nuit en janvier 2024
Réponse de Heidi le 20 févr. 2024
Dear Reggie, We just wanted to say thank you for taking the time to complete a survey on your stay with us! We're glad to hear that you enjoyed you clean & quiet stay! We hope that you think of us first next time that you're in the area!Sincerely,

4/10 Médiocre

Rachael

Séjour de 2 nuits en janvier 2024

2/10 Horrible

Melissa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had Quieter Nights Before
It was terrible. Would never stay here again. If you want sleep, it's probably quieter in a factory. It was like a daycare zoo with hundreds of kids (quite literally) that were allowed to roam free screaming in the hallway banging the doors that were all propped open with the security latch. When kids open those, they don't shut them quietly. All night screaming and banging. Might have been quiet from 4am to 6am. I called front desk. Nothing changed. Shower was full of someone else's hair. Gross. Then after minimal sleep, go down for breakfast at 940am to be told there's nothing to eat because it only runs until 10 and we needed to get their much earlier. The pillows are so weak that when you lay your head down the only thing supporting your head IS THE PILLOW CASE!! Darkening drapes wouldn't close all the way, and so it stayed bright in the room. Worst. Hotel. Stay. Ever. And we travel enough to know what good and bad stays are. This is not a hotel but a kids playground with pool.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

reggie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Heidi le 20 févr. 2024
Dear Reggie, We just wanted to say thank you for taking the time to complete a survey on your stay! We're glad to hear that you enjoyed it! We hope that you think of us first next time that you're in the area!Sincerely,

10/10 Excellent

Bernadeta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was a nice family time, nice service.
Séjour de 3 nuits en décembre 2023
Réponse de Heidi le 20 févr. 2024
Dear Bernadeta, We just wanted to say thank you for taking the time to complete a survey on your stay with us! We're glad to hear you enjoyed your family time. We hope that you think of us first next time that you're in the area!

6/10 Satisfaisant

Susan

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 3 nuits en décembre 2023
Réponse de Heidi le 20 févr. 2024
Dear Susan, We just wanted to say thank you for taking the time to complete a survey on your stay with us! We hope that you think of us first next time that you're in the area!Sincerely,

8/10 Bien

Kerri

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de Heidi le 20 févr. 2024
Dear Kerri, We just wanted to say thank you for taking the time to complete a survey on your stay with us! We're glad to hear that you enjoyed it! We hope that you think of us first next time that you're in the area!Sincerely,

10/10 Excellent

Sara

Voyage en famille, Voyage avec des animaux de compagnie
Séjour de 1 nuit en décembre 2023
Réponse de Heidi le 20 févr. 2024
Dear Sara, We just wanted to say thank you for taking the time to complete a survey on you stay with us! We're glad to hear that you enjoyed it! We hope that you think of us first next time that you're in the area!Sincerely,

8/10 Bien

Bill

Very good appearance, everything clean and well taken care of.
Séjour de 2 nuits en novembre 2023
Réponse de Heidi le 29 nov. 2023
Dear Bill, We just want to say thank you for taking the time to complete a survey on your stay with such high ratings! We're glad to hear that you enjoyed your stay! We hope that you think of us first next time that you're in the area!

10/10 Excellent

Bob and Deb

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff.
Séjour de 2 nuits en novembre 2023
Réponse de Heidi le 21 nov. 2023
Dear Bob and Deb,Thank you for taking the time to complete a survey on your stay with such high ratings! We're glad you enjoyed the staff during your stay! We hope you think of us first next time that you're in the area!

10/10 Excellent

Belinda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hot tub jets
It was great. The only down fall I had was the hot tub the jets shot up towards your head, the upper ones the lower ones shot out straight across but any other hot tub I have been in the jets don’t shoot up towards your head very uncomfortable. Had to turn jets off, would have been nice to have a timer switch had to use emergency stop to turn off.
Séjour de 2 nuits en octobre 2023
Réponse de Heidi le 1 nov. 2023
Dear Belinda,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings!I apologize for the inconvenience with the hot tub jets, thank you for bringing it to our attention. We hope you think of us first next time you're in the area!

10/10 Excellent

Robyn

Séjour de 1 nuit en octobre 2023
Réponse de Heidi le 20 nov. 2023
Dear Robyn,We just wanted to say thank you for taking the time to complete a survey about your stay with such high ratings! We hope that you think of us first next time that you're in the area!

6/10 Satisfaisant

Lindsey

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Heidi le 1 nov. 2023
Dear Lindsey,We just wanted to say thank you for taking the time to complete a survey on your stay. We hope that you think of us next time that you're in the area!

8/10 Bien

Michele

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Heidi le 1 nov. 2023
Dear Michele,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings! We hope that you think of us first next time that you're in the area!

10/10 Excellent

Phoua

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quickest and easiest checking in/out I’ve ever done
Séjour de 1 nuit en octobre 2023
Réponse de Heidi le 1 nov. 2023
Dear Phoua,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings!We hope that you think of us first next time that you're in the area!

6/10 Satisfaisant

Alyssa

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The family room suites have glass doors for the bedrooms which makes zero sense. We had to put sheets over them just so the TV in the other room wouldn’t keep the kids up.
Séjour de 1 nuit en octobre 2023
Réponse de Keith le 20 oct. 2023
Thank you for taking the time to fill out the survey. We do hope next time you're in the area that you will think of us again.

10/10 Excellent

Cassandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Keith le 11 sept. 2023
Thank you for taking the time to fill out the survey. We are happy to hear how you enjoyed your stay. Next time you're in the area we do hope you think of us again.

10/10 Excellent

Donna

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay.
Séjour de 3 nuits en septembre 2023
Réponse de Keith le 6 sept. 2023
Thank you for taking the time to fill out the survey. We are happy to hear you enjoyed your stay.

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place to stay! Extremely friendly staff,.super clean property. Best Continental breakfast ever!
Séjour de 1 nuit en septembre 2023
Réponse de Keith le 6 sept. 2023
Thank you for the high markings. We are happy you enjoyed your stay. Next time you're in the area we do hope you think of us again.

8/10 Bien

Jodi, Bismarck

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very nice place. Rooms are clean. Beds very comfy. We stayed in Sunday and parking is pretty empty. Been tracing all day and was tired. Then the room above us has kids running around. If I had not unpacked I would have asked to be moved. I just hope they go to bed early.
Séjour de 1 nuit en septembre 2023
Réponse de Keith le 4 sept. 2023
Thank you for taking the time to fill out survey. Next time you're in the area we do hope you would think of us again.

10/10 Excellent

Debbie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One thing I would suggest is to put families on one floor. We had kids running up and down the hallways both late at night and early in the morning.
Séjour de 1 nuit en août 2023
Réponse de Keith le 28 août 2023
Thank you for taking the time to fill out the survey. We are happy to hear that you enjoyed your stay. Next time your in the area we do hope that you think of us again.

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Keith le 16 août 2023
Thank you for taking the time to fill out the survey. Happy to hear you enjoyed your stay.

10/10 Excellent

Kelly

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Like that it was very kid/family friendly. Would definitely come back.
Séjour de 1 nuit en août 2023
Réponse de Keith le 16 août 2023
Thank you for taking the time to fill out the survey. We always try to make our guest's feel at home. Next time you're in the area we do hope you think of us again.

10/10 Excellent

Donald

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Keith le 16 août 2023
Thank you for filling out the survey with such high markings. We are happy you enjoyed your stay.

10/10 Excellent

Marcy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Every thing was beyond expectations! Top notch!
Extremely clean - walked in the front door to a very clean smelling, bright, and clean hotel. Extremely friendly and helpful - During our overnight stay, we came into contact with 5 different employees. Every single one of them asked how we were, if they could get us anything, or help in any way. They simply took a moment to treat us the way human beings should treat one another - with kindness and authenticity. One employee took a few moments to pick up and hug a little girl who walked toward her looking for attention. The little girl was all smiles. While finishing our breakfast, this particular employee went to each table asking if she could dispose of our finished plates. She said she was happy to do this so we could just relax and enjoy our morning. WHAT!? Am I on another planet. This was AMAZING! Extremely efficient - Our room was ready way ahead of schedule. We were heading to a wedding and they made sure to let us check in so we could get to the venue on time. Delicious Breakfast - A great variety, healthy options, sweets, and multiple drink options. Respectful - They want to make sure their guests get rest, but can have fun, too. They reminded a large group that quiet hours were at 10pm, but they could head to the pool to continue their conversation and hang-out. I totally respect that! Not everyone in the hotel is a night owl and needs rest for whatever their next day brings. So appreciated that!
Séjour de 1 nuit en août 2023
Réponse de Keith le 14 août 2023
Thank you for taking the time to write a review. We are happy to hear how you enjoyed your stay. Next time your in the area we do hope that you consider us again.

10/10 Excellent

Cee

Séjour de 1 nuit en août 2023
Réponse de Keith le 2 sept. 2023
Thank you for taking the time to fill out the survey with such high markings. We are happy you enjoyed your stay. Next time you are in the area hopefully you will think of us again.

10/10 Excellent

Rosemary

Séjour de 1 nuit en août 2023
Réponse de Keith le 14 août 2023
Thank you for filling out the survey. We are happy you enjoyed your stay. Next time you are in the area we do hope you will think of us again.

10/10 Excellent

Kristine

Séjour de 1 nuit en août 2023
Réponse de Keith le 28 août 2023
Thank you for the high markings. Glad you enjoyed your stay. Next time your in the area we do hope you think of us again.

10/10 Excellent

Neil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. Clean. Great breakfast. Nice pool
Séjour de 1 nuit en juillet 2023
Réponse de Keith le 3 août 2023
Thank you for taking the time to fill out the survey. We are happy to hear that you enjoyed your stay. Next time you're in the area we do hope that you will think of us again.

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Keith le 27 juil. 2023
Thank you for taking the time to fill out the survey. We are happy to hear you enjoyed your stay. Next time your in the area we do hope that you will again think of us.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay in the suite
Séjour de 1 nuit en juillet 2023
Réponse de Keith le 5 juil. 2023
Thank you for taking the time to fill out the survey. We are very happy to hear how much you enjoyed your stay. We do hope next time you're in the area that you will again think of us.

10/10 Excellent

Alyssa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay!
The staff at this hotel was fantastic. Super friendly and helpful right away when you check in. Our room was very clean, bed was comfortable, AC worked (which is important on a 90-degree day!). The hotel, as a whole, felt very new, fresh, and updated. Continental breakfast was great too. Again, the staff was wonderful here - walking around making sure everyone had what they needed, making sure the food supply never ran out, etc. There is a pool; though I can’t speak to it because I didn’t get a chance to use it. Highly recommend if you’re looking for a place to stay in the area!
Séjour de 1 nuit en juin 2023
Réponse de Keith le 1 juil. 2023
Thank you for taking the time to fill out the survey. We are happy to hear that you enjoyed your stay. Next time your in the area we do hope that you will think of us again.

10/10 Excellent

Christine

Séjour de 1 nuit en juin 2023
Réponse de Keith le 20 juil. 2023
Dear ChristineThank you for taking the time to fill out this survey with such high markings. We do hope next time your in the area you again think of us.

10/10 Excellent

Tammy

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All the staff were very good. The gal working in the dining area both mornings, sorry, I didn’t catch her name, is the best! She was kind, friendly, funny and engaging.
Séjour de 2 nuits en juin 2023
Réponse de Keith le 27 juin 2023
Thank you for taking the time to fill out the survey. We are happy to hear how much you enjoyed the breakfast. Next time your in the area we do hope that you will again think of us.

10/10 Excellent

Emily

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Keith le 27 juin 2023
Thank you for taking the time to fill out the survey with such high markings. We do hope you will think of us first next time your visiting the area.

10/10 Excellent

Alfred

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Keith le 25 juin 2023
Thank you for the high marking from you recent stay. We are so happy you enjoyed your stay. Next time you're in the area we do hope that you will think of us first.

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The facility was nice and clean. Front desk person was competent and friendly, as was the breakfast room attendant.
Séjour de 1 nuit en juin 2023
Réponse de Keith le 17 juin 2023
Thank you for taking the time to tell us about your stay. We are happy to hear that you enjoyed the staff. We do take pride in making our guest feel at home. Next time your in the area we do hope that you will think of us first.

10/10 Excellent

Thomas, Beaver Dam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the size of the room. I like the decor.
Séjour de 1 nuit en juin 2023
Réponse de Keith le 13 juin 2023
Thank you for taking the time to fill out the survey with such high markings. We are glad you enjoyed the decor.Next time you're in the area we do hope you think of us first.

8/10 Bien

Kurt

Séjour de 2 nuits en juin 2023
Réponse de Keith le 13 juin 2023
Thank you for taking the time to survey. Next time your in the area we do hope you think of us again.

10/10 Excellent

kevin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
clean room, friendly staff, hot showers, pool open until midnight.
Séjour de 2 nuits en juin 2023
Réponse de Keith le 7 juin 2023
We are happy to hear how you enjoyed your stay at the Holiday Inn Express. Thank you for taking the time to fill out the survey. We do hope that next time your in town you will again think of us.

10/10 Excellent

Dan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Keith le 2 juin 2023
Thank you for taking the time to fill out the survey. We are happy you enjoyed your stay.

10/10 Excellent

Amy

Séjour de 3 nuits en mai 2023
Réponse de Keith le 21 juin 2023
Glad to hear you enjoyed your stay. Hope you think of us next time your in the area

10/10 Excellent

veasna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Keith le 2 juin 2023
We are happy to hear you enjoyed your stay. Thank you for taking the time to fill out the survey

8/10 Bien

Erna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de Keith le 30 mai 2023
Thank you for taking the time to fill out survey. Hopefully next time you're in the area you will again think of us.