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Avis sur Renaissance Newport Beach Hotel

4 out of 5
Renaissance Newport Beach Hotel
4500 Macarthur Blvd, Newport Beach, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 612 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 189 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 86 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 60 avis sur 1001." "

9,0/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Angelica

Voyage en famille, Voyage d’affaires
Our trip was a last minute family emergency so I quickly chose a hotel we had stayed at before even though our last stay was less than great. This time the beds were much better but the rooms at Renaissance are just okay. Uncomfortable furniture and thoughtlessly appointed bathrooms. Bad coffee. Plus the WiFi is terrible unless you spend another $15 for a better connection. Parking is expensive too. Self parking is $43 a night and valet is $48. We were charged for a night of valet parking even though we self parked the entire time we were there. So, make sure you double check your bill when you check out! The other thing that I found less than welcoming was the fact that I couldn’t talk to a real person about our reservation without going through a tedious automated system that took several minutes to finally connect me to a live person. All I wanted to do was confirm our reservation and let them know that we were unavoidably delayed. I had to call twice because I got disconnected and was put through Marriott Bonvoy’s corporate machine both times. When you’ve been traveling, especially because you are dealing with a traumatic family emergency, and your accommodations make tiny things inconvenient… just, no. We won’t choose to stay at The Renaissance again.
Séjour de 2 nuits en avril 2024
Réponse de HotelMgmt le 25 avr. 2024
Angelica, thank you for taking the time to share your experience, especially given the stressful circumstances surrounding your visit. We truly regret that your stay did not meet the comfort and ease you deserved. We appreciate your feedback on the improvements in our bedding since your last stay, though it's clear we have more work to do. We understand how essential a comfortable environment is and will look into enhancing these aspects. We also acknowledge your concerns regarding the WiFi service and parking fees. We are continuously reviewing our pricing to ensure it remains competitive while providing the best possible service. We're sorry to hear about the difficulties you encountered with our phone system. We strive to make every interaction smooth and straightforward, and clearly, we fell short in this regard. Your experience has been shared with our Management Team to prompt improvements in how we connect with our guests. Thank you once again for your candid feedback. We hope to have another opportunity to restore your faith in our hotel and provide you with the excellent service you should expect from us.

10/10 Excellent

Maria A.

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property and friendly staff!
Séjour de 2 nuits en avril 2024
Réponse de HotelMgmt le 23 avr. 2024
Knowing the beauty of our grounds in addition to our warm hospitality made your experience at Renaissance Newport Beach Hotel five-star worthy is exciting! Thank you for your wonderful review! Hopefully, your travels bring you back to the area soon to enjoy us again, Maria!

10/10 Excellent

andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de HotelMgmt le 23 avr. 2024
Nothing pleases us more than knowing you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Andrea!

6/10 Satisfaisant

Varand

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It’s just ok nothing to write home about
Séjour de 2 nuits en avril 2024
Réponse de HotelMgmt le 19 avr. 2024
Varand, thank you for your review and honesty. We are happy you had a satisfactory experience, but we would love to learn how to impress you further in the future. We look forward to winning you over entirely one day soon.

6/10 Satisfaisant

Sophie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There were kids running down the hallway on the 8th floor banging on doors to wake people up. The bar service was not great on Saturday night. The bartenders served us a drink in a dirty glass and did not seem all too bothered by it. The glass was filthy, and it was odd the bartender did not notice when she poured a rather expensive drink, It was very strange service for that level of a hotel.
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 18 avr. 2024
Sophie, we certainly agree that the experience you described is not typical. We regret you endured disruptions from other guests. Be sure to reach out to us while you are with us in the future should you have any concerns. We would gladly assist to ensure your stay is comfortable and peaceful all around. Thank you for your feedback about the bar. We will be addressing this immediately so that every area of our property reflects the high standards our Brand is known for. Please allow us another opportunity to gain your full confidence.

10/10 Excellent

Kelsie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de HotelMgmt le 17 avr. 2024
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

8/10 Bien

natalie

Séjour de 1 nuit en avril 2024
Réponse de Hotelmgmt le 15 avr. 2024
Thank you for rating us so highly, Natalie. We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

10/10 Excellent

Traci

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 4 nuits en mars 2024
Réponse de HotelMgmt le 9 avr. 2024
Traci, we are happy your experience at Renaissance Newport Beach Hotel was enjoyable! Be sure to hurry back for another 10/10 stay!

4/10 Médiocre

Elena

Les points forts : Propreté
Internet for free doesn't works .They changed from my card twise time almost $50 for 1 day and $48 per parking lot .This hotel present good rpice but then changed for anything and total is different then presentation. I am not satisfied this management strategies.
Séjour de 1 nuit en mars 2024
Réponse de Hotelmgmt le 31 mars 2024
Elena, we’re truly sorry to hear about the inconvenience you experienced with our Wi-Fi, and for the unexpected charges you encountered. Please know that our incidental fee is merely a hold, and if no additional charges are incurred during your stay, the full amount will be released at check-out. While we strive to price our parking competitively for the Newport Beach area, we also sincerely regret if that charge came as a surprise. We’ll discuss your comments with our team to see how we can better serve our guests, and we hope for another chance to change your impression of us.

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay!
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 29 mars 2024
How marvelous to know your time at Renaissance Newport Beach Hotel was impressive and perfect all around. Thank for your taking the time to share your positive experience, Matthew. We hope to see you again soon!

8/10 Bien

sanjuana

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 27 mars 2024
We're grateful for your positive feedback! On your next trip to the area, we hope you'll stay with us again so we can strive to exceed your expectations even further.

10/10 Excellent

soyini, Cambria Heights

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What an amazing stay. I did not want to leave. Hope to return soon.
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 25 mars 2024
We were sad to see you go as well, Soyini! It is wonderful to hear your experience was stellar from start to finish here at Renaissance Newport Beach Hotel. We look forward to welcoming you again so hurry back!

10/10 Excellent

Andrew

Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 9 avr. 2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Andrew.

2/10 Horrible

Gurtej

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s not that good
Séjour de 4 nuits en mars 2024
Réponse de HotelMgmt le 18 mars 2024
We are extremely disappointed to learn we did not leave a positive impression on you, Gurtej. We would like to hear more from you so that we can continue to enhance our property and hopefully win you over in the future. Thank you.

8/10 Bien

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice lobby and heated pool. Good lobby design. Don't like the ridiculous price og $43 per night to park there! Plus have to walk a ways by exterior to get into hotel.
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 13 mars 2024
Your compliments regarding our beautiful lobby and leisure amenities are greatly appreciated. However, we regret you were not satisfied with our parking. We will discuss your thoughts with our Management Team as we strive to offer competitive rates and are always assessing and adjusting. Hopefully, you will still choose us in the future, David.

10/10 Excellent

Joshua

Séjour de 2 nuits en mars 2024
Réponse de Hotelmgmt le 31 mars 2024
Earning five stars from you has made our day, Joshua! Thank you and it will be our pleasure to welcome you back.

8/10 Bien

Linda

Voyage en famille
Les points forts : Propreté et personnel et service
The lobby was lovely and smelled very clean and fresh. The room less so
Séjour de 1 nuit en mars 2024
Réponse de HotelMgmt le 5 mars 2024
Knowing our lobby was inviting and ensured a warm and satisfying welcome is exciting, Linda. However, we regret your accommodations fell short. We will speak with housekeeping to make sure your next experience is seamless all around. Thank you for your helpful feedback!

10/10 Excellent

Somayeh, Kirkland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de HotelMgmt le 4 mars 2024
It's rewarding to see that you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Somayeh.

8/10 Bien

Nathan

Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 21 mars 2024
We appreciate your high rating. It was a pleasure serving you, and we hope to welcome you back soon, Nathan.

10/10 Excellent

Leslie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff & convenience to visiting friends & family were the best aspects of the hotel. Especially the friendliness & helpfulness of the staff (Ricardo the valet stands out). When a friend was waiting for me in the lobby, someone even offered her a cold bottle of water! My one suggestion is that the bed in my room (319) needs to be replaced. It has a big divot that ended up causing me back aches. I will be staying here for subsequent stays in SoCal & have already posted that on my (450 member) Facebook page. Thank you
Séjour de 4 nuits en février 2024
Réponse de HotelMgmt le 22 févr. 2024
Leslie, your generous compliments and boasting recommendations on social media are truly appreciated. We love that our warm hospitality coupled with our ideal SoCal location ensured the best trip possible. It was a pleasure ensuring a comfortable wait for your friend as well! We certainly will check out that bed though. All of us at Renaissance Newport Beach Hotel will be eagerly awaiting your next trip!

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stay was easy and a lot nicer than I expected ! Thanks again
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 20 févr. 2024
Exceeding your expectations with our stellar service and ensuring a seamless trip overall was a pleasure, Chris. Thank you for taking a moment to let us know how we are doing here at Renaissance Newport Beach Hotel. All of us hope to warmly welcome you back soon!

10/10 Excellent

Scott

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is amazing, very friendly. Front desk took great care of me at check in, server at breakfast treated me like an old friend and Blake (shuttle driver) took great care when taking me to the airport. GM should be very proud of the team.
Séjour de 2 nuits en février 2024
Réponse de HotelMgmt le 15 févr. 2024
We certainly are, Scott! Our team makes us proud each day and we are thrilled to read their impeccable service shined through during your recent stay. We cannot wait to celebrate them all, especially Blake and our Front Desk Team! It is wonderful to know your mornings started perfectly and we hope we have enticed you to return. We would love to host you again soon here at Renaissance Newport Beach Hotel!

6/10 Satisfaisant

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The walls are thin we could here the door slamming from the other rooms and kids running around in the room next to us. The alarm went off on floor/room at 3am and kept going off every 20 mins or so until we called the reception to turn it off. Got very little sleep.
Séjour de 2 nuits en février 2024
Réponse de HotelMgmt le 12 févr. 2024
Thank you for taking the time to share your feedback from your recent stay with us. We sincerely apologize for the disturbances you experienced. We understand how crucial a good night's sleep is for our guests, and it's clear we fell short of providing the tranquil and comfortable environment we aim for. Your concerns have been noted and will be addressed with our team to prevent similar situations in the future. We hope to have another opportunity to provide you with a more serene and satisfying experience in the future.

6/10 Satisfaisant

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de HotelMgmt le 7 févr. 2024
Learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit, William.

10/10 Excellent

Kassi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding service
Séjour de 2 nuits en février 2024
Réponse de HotelMgmt le 5 févr. 2024
Kassi, we're thrilled to have exceeded your expectations with our service! Your kind words are greatly appreciated, and we can't wait to provide you with more exceptional hospitality during your next visit to the Renaissance Newport Beach Hotel!

10/10 Excellent

Brent

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotelmgmt le 5 févr. 2024
Brent, receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

10/10 Excellent

Allison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hotelmgmt le 5 févr. 2024
Thank you for your five-stars, Allison. We look forward to your return and hope it's soon!

10/10 Excellent

NEIL

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is located very near John Wayne Airport. The facilities are clean and well maintained. Highly recommended stay.
Séjour de 2 nuits en janvier 2024
Réponse de HotelMgmt le 29 janv. 2024
Your recommendation is truly appreciated, Neil! We loved offering an ideal location to ease your travels as well as sparkling clean accommodations to ensure the utmost comfort. We hope your travels bring you back to Renaissance Newport Beach Hotel soon!

10/10 Excellent

Mary Babette Rielly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was frustrated that parking costs so much there, but otherwise was very happy with my stay.
Séjour de 3 nuits en décembre 2023
Réponse de Hotelmgmt le 27 janv. 2024
Mary, we're pleased to hear that you had an enjoyable stay with us! However, we apologize for any inconvenience you experienced regarding our parking fee. We aim to provide competitive rates for the Newport Beach area, but we understand your concern. We hope you will choose to stay with us again in the future so we can work to exceed your expectations in every way. Until then, safe travels!

10/10 Excellent

Aaron

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great stay for my purposes. Friendly staff and clean rooms, great amenities and a good restaurant. Thank you.
Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 29 janv. 2024
Thank you, Aaron! It was an absolute pleasure welcoming you to Renaissance Newport Beach Hotel and providing the warmest hospitality and beautiful accommodations! We are thrilled your dining experience at Current Coastal Cuisine further enhanced your expereince and cannot wait to convey your compliments to the team. Whenever you are in the area be sure to visit!

2/10 Horrible

Geoff

Les points faibles : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de HotelMgmt le 25 janv. 2024
Our apologies if your visit wasn't as expected. We eagerly await a future opportunity to make your next stay more enjoyable, Geoff.

10/10 Excellent

Jocelin

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Near the airport! Great service!
Séjour de 3 nuits en janvier 2024
Réponse de HotelMgmt le 23 janv. 2024
Jocelin, it was a joy welcoming you and providing a seamless travel experience. We love that our location served you perfectly and ensured the utmost convenience. We are also happy to hear the team left a positive impression with their impeccable service here at Renaissance Newport Beach. We hope you will think of us the next time you are in the area!

10/10 Excellent

David

Séjour de 1 nuit en janvier 2024
Réponse de HotelMgmt le 2 févr. 2024
We appreciate your high rating. It was a pleasure serving you, and we hope to welcome you back soon, David!

10/10 Excellent

Michelle

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyed my STAY!
It was wonderful. I was there on business and the meeting was actually at the hotel. Everything was superb! The days were long and the hotel beautiful, the amenities were exceptional. The workout room, the lounge and tv area. The snack store. The beds were great.
Séjour de 2 nuits en janvier 2024
Réponse de HotelMgmt le 11 janv. 2024
Thank you for sharing your experience, Michelle. It's truly rewarding to hear that your business stay with us was wonderful and that you found everything superb, from our amenities to the comfort of our beds. We're delighted that the workout room, lounge, TV area, and snack store all contributed positively to your long days, offering relaxation and convenience. Knowing that guests like you enjoy their stay to the fullest is what motivates us to maintain high standards in everything we do. We look forward to welcoming you back, whether for business or leisure, and providing another exceptional experience.

10/10 Excellent

Lucia

Séjour de 2 nuits en décembre 2023
Réponse de HotelMgmt le 26 janv. 2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Lucia!

10/10 Excellent

Pamyla

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Love this property!
Séjour de 3 nuits en janvier 2024
Réponse de HotelMgmt le 8 janv. 2024
We are honored to receive your compliments, Pamyla, and greatly appreciate you taking a moment to review your experience at Renaissance Newport Beach Hotel. We would love to host you again and ensure another perfect stay!

8/10 Bien

Valerie

Séjour de 1 nuit en janvier 2024
Réponse de Hotelmgmt le 8 janv. 2024
Thank you, Valerie, for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

8/10 Bien

Chau

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Séjour de 2 nuits en décembre 2023
Réponse de HotelMgmt le 8 janv. 2024
What a wonderful compliment, Chau! Thank you kindly from all of us at Renaissance Newport Beach Hotel. We hope you will return to enjoy us again!

10/10 Excellent

Kenneth

Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 30 déc. 2023
Thank you for your perfect rating, Kenneth! We're thrilled to know that your experience with us was exceptional. It was a pleasure hosting you, and we look forward to your next visit!

6/10 Satisfaisant

Gigi Coello

Voyage en couple
Les points forts : Propreté et équipements
The bed was very uncomfortable. So were the pillows so I had a terrible night's sleep. Otherwise, it's a nice hotel.
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 29 déc. 2023
Gigi, we are sorry to hear about your discomfort with the bed and pillows, and we appreciate your feedback for improvement. We are glad you found our hotel nice overall and hope to welcome you back for a more comfortable and restful experience in the future.

10/10 Excellent

Jonas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Second time we've stayed at this property. It's our a go to hotel at the Newport Beach area. Parking is a bit expensive.
Séjour de 2 nuits en décembre 2023
Réponse de HotelMgmt le 28 déc. 2023
We love welcoming returning guests back to the Renaissance Newport Beach Hotel, Jonas! Thank you for scoring us so highly. You will find our parking rates comparable to similar lots in the area, but we regret if the charge took you by surprise. Please make plans to visit us again soon!

8/10 Bien

Mohammad

Les points forts : Infrastructures et conditions de l’hébergement
Good stay
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 26 déc. 2023
What a terrific review, Mohammad! Thank you! Be sure to choose Renaissance Newport Beach Hotel for another beautiful stay soon!

8/10 Bien

Sepideh

Les points forts : Propreté et personnel et service
Réponse de HotelMgmt le 20 déc. 2023
Your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area!

10/10 Excellent

Don

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like the hotel lobby and rooms and check-in customer service. Really did not like the $41 overnight parking charge. Super expensive and egregious.
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 18 déc. 2023
Don, thank you for your feedback. We're glad to hear that you liked our lobby, rooms, and the customer service at check-in. However, we understand your concern regarding the overnight parking charge. We strive to maintain competitive pricing while offering the best possible service and amenities. Your input is invaluable to us as we continuously evaluate our pricing structure to ensure it aligns with our guests' expectations and needs. We appreciate you bringing this to our attention and hope to welcome you back in the future.

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome!
Great staff very friendly and accommodating. Rooms were very nice and clean.. the whole atmosphere was great..
Séjour de 1 nuit en décembre 2023
Réponse de HotelMgmt le 20 déc. 2023
We love that our warm and welcoming ambiance won you over and that our team ensured impeccable service throughout your time at Renaissance Newport Beach Hotel. Thank you, Jason! We hope you can revisit soon!

10/10 Excellent

Elizabeth, Las Vegas

Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 17 déc. 2023
It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon, Elizabeth!

10/10 Excellent

Michael, Queen Creek

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location. Easy access from MacArthur and Birch. Never had to wait for an elevator. Friendly staff.
Séjour de 2 nuits en décembre 2023
Réponse de HotelMgmt le 12 déc. 2023
Michael, we enjoyed learning about your stay with us at Renaissance Newport Beach Hotel! We are glad our location served you well and that your experience was seamless from start to finish. We would love to warmly welcome you back soon!

10/10 Excellent

Belinda, Yucca Valley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The entire property is very well-maintained with an inviting decor. The staff members are very friendly and professional, from the valet staff to the people at the front desk. The level of customer service is excellent. The room was spacious, and the bed was very comfortable. We will stay here again; keep up the excellent job!
Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 12 déc. 2023
Impressing you the moment you arrived with our gorgeous grounds and beautiful lobby was a joy, Belinda. Thanks for the compliments! We are even more pleased to read the team's warm welcome and service throughout your stay left a lasting impression. We cannot wait to convey your kind words to everyone here at Renaissance Newport Beach Hotel! It is an honor to hear you will return and we hope it can be soon! See you then!

6/10 Satisfaisant

Charles

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de HotelMgmt le 6 déc. 2023
Thank you for visiting, we hope to welcome you back to improve your experience, Charles.

10/10 Excellent

MICHELLE

Séjour de 1 nuit en décembre 2023
Réponse de Hotelmgmt le 5 déc. 2023
It was a pleasure to serve as your home-away-from-home, Michelle, and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.