Les notes se basent sur un nombre total de 139 avis vérifiés

4,3 sur 5
Recommandé par 80 % des clients
4,5 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great stay

Publié le 19 août 2017
Les + : Room was very spacious and there are plenty of amenities close by.
Les - : None
Situation : Alot of amenities very close by. Large grocery store, restaurants, drug store, bank and a pretty straight shot to get to the highway.
Our room was very large compared to what you usually get. Room was very clean, staff was nice and was overall pretty quiet.
Commentaire laissé par : Direction de l'hôtel
23 août 2017 par GM, Direction de l'hôtel
Thank you for your great review about our hotel. We hope to see you again next time your travels bring you to the St. Charles area.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Staff was friendly and helpful.

Publié le 8 juil. 2017
Staff was friendly and helpful. Facility was clean and the kids loved the pool.
Commentaire laissé par : Direction de l'hôtel
11 juil. 2017 par Barb Merigold, Direction de l'hôtel
Thanks for sharing you feedback about our hotel and the staff. Our pool is perfect for the kids, so we are glad to hear they had a great time. Thank you for sharing your stay.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Close to where we were going

Publié le 8 juil. 2017
The only problem we had was the keys did not work very well when using the pool
Commentaire laissé par : Direction de l'hôtel
11 juil. 2017 par Barb Merigold, Direction de l'hôtel
We are very glad to hear you had a great stay and enjoyed our pool. Thank you for the feedback on the lock so we can address that right away. We hope to see you again soon.
4 sur 5
par Charlotte

Overpriced but clean

Publié le 1 juin 2017 sur Hotels
It was clean. Bed uncomfortable check in was lacking and was overpriced for what is included.
Commentaire laissé par : Direction de l'hôtel
12 juin 2017 par Barbara Merigold, Direction de l'hôtel
Glad to hear that you found the hotels clean. I will personally check your bed to see if it needs a new mattress. Thanks for letting us know.
5 sur 5
par Emma

Publié le 18 mai 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
12 juin 2017 par Barbara Merigold, Direction de l'hôtel
Thank you for the 5-Star Rating. We are thrilled to hear that you enjoyed your stay and hope to see you back soon.
5 sur 5
par Kenneth

Excellent

Publié le 24 avr. 2017 sur Hotels
Very nice, clean, comfortable bed.
Commentaire laissé par : Direction de l'hôtel
2 mai 2017 par Barbara Merigold, Direction de l'hôtel
Glad to hear you had a great stay with us! Thank you for sharing!
5 sur 5
par Pedro

Clean and great hotel

Publié le 20 avr. 2017 sur Hotels
Great clean and comfortable room. Wish I was staying longer, bed was super comfortable also location was nice and secluded.
Commentaire laissé par : Direction de l'hôtel
2 mai 2017 par Barbara Merigold, Direction de l'hôtel
We are so glad you enjoyed our beds and had a stay with us. Thank you for your kind comments on the cleanliness of the hotel. We appreciate you taking the time to share your feedback.
3 sur 5
par Saeed

Room had a ant problem

Publié le 18 avr. 2017 sur Hotels
Great staff They were very helpful But room did have a ant problem
Commentaire laissé par : Direction de l'hôtel
2 mai 2017 par Barbara Merigold, Direction de l'hôtel
We have a great staff and I am so glad you had great encounters with them. I am sorry to hear you had some ants in your room. Our maintenance team has been notified and will have that corrected immediately. Thank you for sharing your stay!
5 sur 5
Recommandé
pour Couples
par un voyageur vérifié de Chicag

Getaway Weekend

Publié le 12 mars 2017
Les + : The cleanliness and the staff
Les - : Widen the parking spaces.
Situation : Great location to nearby restaurants, activities and only minutes away from downtown St. Charles and Pheasant Run.
My wife and I simply planned a quite getaway weekend from the daily grind and the Courtyard provided exactly what we were hoping for.
Commentaire laissé par : Direction de l'hôtel
15 mars 2017 par Barb Merigold, Direction de l'hôtel
Thank you so much for sharing your kind comments about your stay. I am glad you and your wife were able to have a nice getaway! Come see us again soon.
5 sur 5
par todd

Publié le 7 mars 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
15 mars 2017 par Barbara Merigold, Direction de l'hôtel
Thank you for rating us on Expedia. We are so glad we exceeded your expectations. We hope to see you again soon.