Terrasse/Patio

Avis sur The Dupont Circle Hotel

The Dupont Circle Hotel
1500 New Hampshire Ave Nw, Washington, DC

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 892 avis sur 1111." "
Note des voyageurs de 8 (Bien), d’après 143 avis sur 1111." "
Note des voyageurs de 6 (Satisfaisant), d’après 38 avis sur 1111." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 1111." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 1111." "

9,8/10

Propreté

9,8/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

MARC

Séjour de 2 nuits en décembre 2023
Réponse de Amarri Aton- Assistant Guest Relations Manager le 18 déc. 2023
Dear Mr. Marc,Warm greetings from The Dupont Circle Hotel and thank you for having chosen our hotel as your residence during your recent stay in Washington D.C.! We truly appreciate you taking the time to respond to our survey, and we delighted to read that you had an exceptional stay. Our colleague's passion and professionalism are what we pride ourselves on, and comments such as yours are the best possible compliment and encouragement, showing that their attitude towards exceptional customer service does not go unnoticed. We will make sure to share your kind comments with all the team members. Once again, thank you for sharing your experience and we do hope that we will have the opportunity to welcome you back to The Dupont Circle Hotel in the near future. Best Regards, Amarri AtonAssistant Guest Relations Manager

10/10 Excellent

yann

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Amarri Aton- Assistant Guest Relations Manager le 2 févr. 2024
Dear Ms. Yan,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

2/10 Horrible

mohamed

Voyage d’affaires
Les points faibles : Propreté et confort de la chambre
A FUIRRR
Horrible, personel pas dutout poli, 680 euros pour deux nuits !!! Et ils me donnent une chambre minuscule au bout du couloir avec le bruit de la climatisation impossible de fermer l'oeil chambre 246... Une catastrophe cet hotel... Coffre de ma chambre bloqué personne n'arrive à l'ouvrir j'ai du rester dans ma chambre à attendre le technicien... Un cauchemar
Séjour de 2 nuits en mai 2023
Réponse de Hotel Management le 12 juin 2023
Merci pour votre avis détaillé sur le Dupont Circle Hotel. Je suis attristé d'apprendre que votre séjour parmi nous n'a pas été à la hauteur de nos attentes. Je transmettrai vos commentaires à la personne appropriée. Je soulignerai également le coffre-fort dans la chambre car ce n'est pas un événement normal. Je suis vraiment désolé et j'espère que nous vous accueillerons à nouveau à l'avenir pour vous montrer que c'était une exception.

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Location and courtesy very good
Séjour de 1 nuit en août 2022
Réponse de Khristine Giguere le 13 oct. 2022
Dear Jonathan, Thank you for staying at The Dupont Circle Hotel. We appreciate your review and giving us 5/5. We are happy to hear that you've enjoyed our central location and unique personalize service that we provide. Looking forward to welcoming you again. Our goal is to deliver flawless and memorable experience. Warm regards, Khristine Giguere Assistant Guest Relations Manager

10/10 Excellent

Natalie

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent service et très belles chambres avec lits confortables. Excellents restaurants. Le personnel fait vraiment la différence dans à cet hôtel, tout simplement exceptionnel.
Séjour de 2 nuits en août 2022
Réponse de Farah Faraj le 8 août 2022
Dear Ms. Natalie, Thank you for rating your experience at Dupont Circle Hotel. We are delighted to read that you have spent a comfortable and a memorable stay with us. Your lovely feedback is a great reward for our team members as the entire team is committed to create a remarkable experience that our valued guests expect from The Dupont Circle hotel. Thank you again and we would love to welcome you again soon. Best Regards, Farah Faraj Senior Guest Relations Manager

10/10 Excellent

HERVE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2022
Réponse de Jamie Kang, Director of Front Office le 30 avr. 2022
Dear HERVE, Thank you for staying with us and we appreciate your review. We look forward to your next stay. Warm Regards, Jamie Kang Director of Front Office

10/10 Excellent

shailaja

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very good space to stay
Séjour de 2 nuits en mars 2024

10/10 Excellent

Luisk

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Kathryn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 28 mars 2024
Dear Kathryn,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

KiKi

Séjour de 1 nuit en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 27 mars 2024
Dear KiKi,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

8/10 Bien

Fran

Séjour de 1 nuit en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 27 mars 2024
Dear Fran,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Eva

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful hotel with great service.
Séjour de 1 nuit en mars 2024
Réponse de Eric K. le 25 mars 2024
Dear Eva,Thank you for taking the time to review The Dupont Circle Hotel. I appreciate your great feedback. My team strives to provide excellent service and we are happy you got to experience this. I hope you enjoyed the great area of Dupont Circle and also our outlets, The Pembroke and Doyle Bar. We hope to see you again. - Eric Kidd, Assistant Front Office Manager

8/10 Bien

Darius

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice staff! Very nice property!
Séjour de 1 nuit en mars 2024
Réponse de Eric K. le 24 mars 2024
Dear Darius,Thank you for taking the time to review The Dupont Circle Hotel. I appreciate your great feedback. My team strives to provide excellent service and we are happy you got to experience this. I hope you enjoyed the great area of Dupont Circle and also our outlets, The Pembroke and Doyle Bar. We hope to see you again. - Eric Kidd, Assistant Front Office Manager

10/10 Excellent

Lawrence Hui

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 24 mars 2024
Dear Lawrence Hui,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Gillian, New York

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful hotel, lovely staff, perfect location
Séjour de 1 nuit en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 24 mars 2024
Dear Gillian,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

6/10 Satisfaisant

Russell

Voyage en couple
Les points forts : Propreté et équipements
We had a fine stay at the DCH, Our lock was broken from the inside, so it worked but needed to be fixed. So I asked the front desk if they could fix it after we let them know we were off for dinner. Their handyman crewe showed up as I was getting out of the shower. Less than ideal. On standard room, bathroom is super small and the shower is situated so if you aren't careful, you'll create a lake in the bathroom. Now the good, bed/pillows super comfortable. Great location. Room service was solid. And their people, front desk, concierge, doorman, were all outstanding.
Séjour de 1 nuit en mars 2024
Réponse de Eric K. le 24 mars 2024
Dear Russell,Thank you for taking the time to review The Dupont Circle Hotel. I am happy to see that your experience was great with us. We strive to provide the best services possible to our guests. It appears that we may have missed the mark on a few aspects during your stay and we apologize for any inconveniences you may have faced. Thank you for the fantastic feedback and we hope to see you again soon. - Eric Kidd, Assistant Front Office Manager

10/10 Excellent

Pratik

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 20 mars 2024
Dear Pratik,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Linda

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wonderful hotel!
Séjour de 1 nuit en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 20 mars 2024
Dear Linda,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Michelle, Fort Myers

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Loved our stay. Very comfortable bed and pillows. Loved the robes. Breakfast was excellent. Only issue was the service in the bar … we waited at least 20 min after ordering to get our drinks.
Séjour de 2 nuits en mars 2024
Réponse de Farah Faraj le 17 mars 2024
Dear Michelle,Thank you for your feedback! We're glad you loved your stay overall. Apologies for the delay in the bar service. Your comments have been shared with our staff for improvement. We look forward to welcoming you back soon!

10/10 Excellent

Antonio

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Farah Faraj le 16 mars 2024
Dear Mr. Antonio, Thank you for the perfect 5/5 rating! We're delighted you enjoyed your experience with us.Best regards,Farah FarajGuest Relations Manager

10/10 Excellent

Amy

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The room was only 300 sqft but seemed so much bigger. The bathroom floor was heated and amazing
Séjour de 1 nuit en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 15 mars 2024
Dear Amy,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Yasenia

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel staff are the most friendly and welcoming people you could ever meet!
Séjour de 2 nuits en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 13 mars 2024
Dear YaseniaThank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Lisa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 13 mars 2024
Dear Lisa,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Valentina

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Incredible stay. Hotel was beautiful, clean and modern. Staff went above and beyond.
Séjour de 2 nuits en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 11 mars 2024
Dear Valentina,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Scott

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This was the best hotel experience we have had. Staff was absolutely incredible, from check-in to the restaurant to the cleaning staff. All were focused on our needs and making sure we had a great stay. The lobby area with the fire place was a great space to lounge. Location is near everything..tons of great restaurants and shops whiting walking distance. We will definitely stay here again.
Séjour de 3 nuits en mars 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 11 mars 2024
Dear Scott,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

William

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Remodeled at a luxury level. Very well staffed.
Séjour de 1 nuit en mars 2024
Réponse de Eric K. le 8 mars 2024
Dear William,Thank you for taking the time to review The Dupont Circle Hotel. I appreciate your great feedback. My team strives to provide excellent service and we are happy you got to experience this. I hope you enjoyed the great area of Dupont Circle and also our outlets, The Pembroke and Doyle Bar. We hope to see you again. - Eric Kidd, Assistant Front Office Manager

8/10 Bien

ilbeth

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property itself is beautiful;,however, parking was $50 a night for valet, the room walls paper thin, you could hear everything in hallway and within the rooms, also no refrigerator or microwave in room but if you request one they will roll one up and hook it up for you. Keep in mind this is bulky so get all aesthetics pictures prior to requesting this.
Séjour de 2 nuits en décembre 2023
Réponse de Eric K. le 8 mars 2024
Dear ilbeth,Thank you for taking the time to review The Dupont Circle Hotel. I appreciate your great feedback. My team strives to provide excellent service and we are happy you got to experience this. I hope you enjoyed the great area of Dupont Circle and also our outlets, The Pembroke and Doyle Bar. I do apologize for any inconvenience you may have faced. We appreciate your honest and detailed feedback. We hope to see you again. - Eric Kidd, Assistant Front Office Manager

10/10 Excellent

Tashika

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The Dupont Circle Hotel has everything you need and it is in a perfect location for attractions and national museums. This is probably one of my top hotels for customer service. The area is very walkable and quiet. There were safe local community vibes and there even was a pop up street market with food and vendors on Sunday. The front concierge and cleaners were amazing, generous, helpful, and kind. I was able to have them hold my bags while I explored and they contacted me when my room was ready for early check in. I stayed in the junior deluxe suite that had an excellent view of the Dupont Circle Street itself. It was the perfect size for three adults and I asked for the rollout bed which was a twin size frame and sleeps great. My favorite highlight about the bathroom was the heated floors. I had welcome complimentary appetizers and wine. Be sure to check out The PEMBROKE restaurant for brunch and reserve a seat ahead of time. The food was exceptional! I felt like royalty dining there with attentive hosts and servers.
Séjour de 1 nuit en février 2024
Réponse de Eric K. le 5 mars 2024
Dear Tashika,Thank you for the fantastic review of The Dupont Circle Hotel, including The Pembroke and Doyle Bar. We are thrilled to hear that you had an outstanding experience with us. We strive to provide the best experience for all of our guests, and we are very happy you noticed this. When not at the hotel, we hope you had the chance to explore the wonderful area of Dupont Circle and take part in the fun activities that the local community has to offer. We appreciate the well-spoken and detailed feedback. If you are ever in Washington D.C. again, we would love to host you. Have a great year. - Eric Kidd, Assistant Front Office Manager

10/10 Excellent

Vanessa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Eric K. le 1 mars 2024
Dear Vanessa,Thank you for taking the time to review The Dupont Circle Hotel. I appreciate your great feedback. My team strives to provide excellent service and we are happy you got to experience this. I hope you enjoyed the great area of Dupont Circle and also our outlets, The Pembroke and Doyle Bar. We hope to see you again. - Eric Kidd, Assistant Front Office Manager

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent service - from front desk to maid service to bell hops! Great location in one of the best areas of DC! Added bonus was a bar off the lobby that had a lot of energy.
Séjour de 3 nuits en février 2024
Réponse de Farah Faraj le 28 févr. 2024
Dear David, We are delighted to hear you enjoyed our excellent service and prime location in one of DC's best areas! The lively bar off the lobby was an added bonus. We appreciate your kind words and hope to welcome you back soon!

10/10 Excellent

Ryan

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Probably the best hotel I have ever stayed at
Séjour de 1 nuit en février 2024
Réponse de Farah Faraj le 28 févr. 2024
Dear Mr. Ryan, Thank you for taking the time to share your feedback following your recent stay with us. I am thrilled to read that you enjoyed your stay and for the 5/5 rating. We look forward to your next visit to create another enchanting experience. Best Regards, Farah Faraj Guest Relations Manager

10/10 Excellent

Ingrid

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great property, great location!
Séjour de 1 nuit en février 2024
Réponse de Eric K. le 28 févr. 2024
Dear Ingrid,Thank you for taking the time to review The Dupont Circle Hotel. I appreciate your great feedback. My team strives to provide excellent service and we are happy you got to experience this. I hope you enjoyed the great area of Dupont Circle and also our outlets, The Pembroke and Doyle Bar. We hope to see you again. - Eric Kidd, Assistant Front Office Manager

10/10 Excellent

James, Pensacola

Séjour de 2 nuits en février 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 20 mars 2024
Dear James,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Lynn, Raleigh

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Classy joint! Beautiful hotel, friendly staff, great location. Great hotel bar.
Séjour de 2 nuits en février 2024
Réponse de Eric K. le 26 févr. 2024
Dear Lynn,Thank you for taking the time to review The Dupont Circle Hotel. I appreciate your great feedback. My team strives to provide excellent service and we are happy you got to experience this. I hope you enjoyed the great area of Dupont Circle and also our outlets, The Pembroke and Doyle Bar. We hope to see you again. - Eric Kidd, Assistant Front Office Manager

10/10 Excellent

Jennifer

Séjour de 3 nuits en février 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 20 mars 2024
Dear Jennifer,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Dejen

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
24-hour room service, and good food
Séjour de 1 nuit en février 2024
Réponse de Farah Faraj le 21 févr. 2024
Dear Dejen, Thank you for taking the time to share your feedback following your recent stay with us. I am thrilled to read that you enjoyed your stay and for the 5/5 rating. We look forward to your next visit to create another enchanting experience. Best Regards, Farah Faraj Guest Relations Manager

10/10 Excellent

Johanna

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location, friendly staff, clean room. Happy with my stay.
Séjour de 1 nuit en février 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 19 févr. 2024
Dear Johanna,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Mayme

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful, cozy and well appointed hotel. The staff is very professional .. John at the front entrance was kind and helpful.
Séjour de 1 nuit en février 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 17 févr. 2024
Dear Mayme,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Anton, Spencer

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff is very attentive and provide outstanding customer service. The hotel atmosphere is cozy, comfortable, and sophisticated.
Séjour de 3 nuits en février 2024
Réponse de Farah Faraj le 16 févr. 2024
Dear Anton, Thank you for your kind words! We're delighted to hear you enjoyed our attentive staff and found the hotel atmosphere cozy, comfortable, and sophisticated. We look forward to welcoming you back for another exceptional stay.Best Regards,Farah FarajGuest Relations Manager

10/10 Excellent

Paul, Beavercreek

Séjour de 2 nuits en février 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 20 mars 2024
Dear Paul,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Phillip

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was amazing
Séjour de 1 nuit en février 2024
Réponse de Eric K. le 12 févr. 2024
Dear Phillip,Thank you for taking the time to review The Dupont Circle Hotel. I appreciate your great feedback. My team strives to provide excellent service and we are happy you got to experience this. I hope you enjoyed the great area of Dupont Circle and also our outlets, The Pembroke and Doyle Bar. We hope to see you again. - Eric Kidd, Assistant Front Office Manager

6/10 Satisfaisant

LUIS

Voyage d’affaires
Les points forts : Propreté et équipements
The property is not as it used to be.
Séjour de 2 nuits en février 2024
Réponse de Overnight Manager le 11 févr. 2024
Thank you for your feedback. We are happy to have you staying with us. Was there something specific that made your stay different from your last time you stay?

10/10 Excellent

Linda, montclair

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I love DuPont circle hotel . I always stay here when I’m DC. The rooms, lobby and building are clean and safe . The staff is exceptional.
Séjour de 2 nuits en février 2024
Réponse de Eric K. le 10 févr. 2024
Dear Linda,Thank you for taking the time to review The Dupont Circle Hotel. We appreciate your kind and detailed feedback. I hope you got to fully experience the Dupont Circle area and partake in the many activities that the community has to offer. Thank you for the wonderful comments regarding our staff and the exceptional service that you received to help make your stay with us comfortable and satisfying. Hopefully we had the chance to host you at our great restaurant, The Pembroke and the Doyle Bar. If you are ever in the area again, please allow us to host you again. - Eric Kidd, Assistant Front Office Manager

2/10 Horrible

Arline

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Housekeeping very inconsiderate and noisy. Constant banging of doors starting 7:00am. This problem was communicated to the Hotel’s guest relations after the first night. They did not do anything to elevate the problem the three days we were there. The problem was so bad that I’m actually writing a review of a hotel for the first time.
Séjour de 3 nuits en février 2024
Réponse de Eric K. le 9 févr. 2024
Dear Arline,Thank you for taking the time to review The Dupont Circle Hotel. We apologize for any inconveniences you may have faced during your stay. We truly hope you had the chance to enjoy the great area of Dupont Circle and participate in the many activities that this region has to offer as well as dining in our exceptional outlets The Pembroke and Doyle Bar. If you are ever in Washington D.C. again, we would love another chance to make your stay extraordinary. Have a fantastic day. - Eric Kidd, Assistant Front Office Manager

10/10 Excellent

Sarah

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A true 5 star property!
Séjour de 2 nuits en février 2024
Réponse de Eric K. le 8 févr. 2024
Dear Sarah,Thank you for taking the time to review The Dupont Circle Hotel. I am very satisfied to see that you enjoyed your stay with us. We greatly appreciate your kind words regarding our facility and staff since they work very hard to make everyone's stay as comfortable as possible. We hope you had the chance to explore the Dupont Circle area and experience our fantastic outlets The Pembroke and Doyle Bar. Thank you for staying with us and we hope to see you again soon. - Eric Kidd, Assistant Front Office Manager

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was wonderful and very attentive.
Séjour de 3 nuits en février 2024
Réponse de Eric K. le 8 févr. 2024
Dear Michael,Thank you for taking the time to review The Dupont Circle Hotel. I am very satisfied to see that you enjoyed your stay with us. We greatly appreciate your kind words regarding our facility and staff since they work very hard to make everyone's stay as comfortable as possible. We hope you had the chance to explore the Dupont Circle area and experience our fantastic outlets The Pembroke and Doyle Bar. Thank you for staying with us and we hope to see you again soon. - Eric Kidd, Assistant Front Office Manager

10/10 Excellent

Brian

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Réponse de Farah Faraj le 8 févr. 2024
Dear Brian, Thank you for taking the time to share your feedback following your recent stay with us. I am thrilled to read that you enjoyed your stay and for the 5/5 rating. We look forward to your next visit to create another enchanting experience. Best Regards, Farah Faraj Guest Relations Manager

10/10 Excellent

christine

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
friendly staff, cozy atmosphere!
Séjour de 2 nuits en janvier 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 7 févr. 2024
Dear Christine,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

Gabriela

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The attention to detail by the staff made my experience very enjoyable. The restaurants had both great food and drinks. Will definitely be revisiting. Thanks again!
Réponse de Amarri Aton- Assistant Guest Relations Manager le 4 févr. 2024
Dear Gabriela,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excellent

vladimir, Tallahassee

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Awesome place, cute hotel, cozy breakfast restaurant. Best location in Washington DC. Comfortable rooms, good down pillows. Highly recommended.
Séjour de 2 nuits en janvier 2024
Réponse de Amarri Aton- Assistant Guest Relations Manager le 4 févr. 2024
Dear vladimir,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager