Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de L.Schembri le 26 févr. 2024
Dear Yann,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comments are greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
10/10 Excellent
Theo
Voyage d’affaires
9 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjours
Theo
Séjour de 14 nuits en novembre 2023
Réponse de L.Schembri le 18 déc. 2023
Dear Theo,A big MERCI for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We are glad you could enjoy the view over Valletta.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards from Malta,Ludgarda Schembri Manager – Online Reputation
10/10 Excellent
Vincencia
Voyage en groupe
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vincencia
Séjour de 4 nuits en novembre 2023
Réponse de L.Schembri le 4 déc. 2023
Dear Vincencia,A big MERCI for the excellent review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation
10/10 Excellent
Xavier
Voyage en couple
17 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xavier
Séjour de 4 nuits en février 2023
Réponse de L.Schembri le 20 févr. 2023
Dear Xavier,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about the food and room are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation
10/10 Excellent
Kevin
Voyage en couple
17 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 7 nuits en septembre 2022
Réponse de L. Schembri le 18 oct. 2022
DearWe wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation
10/10 Excellent
Arthur
Voyage en couple
17 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arthur
Séjour de 3 nuits en juillet 2022
Réponse de L.Schembri le 18 juil. 2022
Dear Arthur,
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Especially your comments about the staff and pool facilities are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
6/10 Satisfaisant
Voyageur vérifié
6 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Bon hotel, mauvais lits
Voyageur vérifié
Séjour de 3 nuits en juillet 2022
Réponse de L.Schembri le 7 juil. 2022
Dear anonymous,
We wish to extend our thanks for the feedback.
It is a pleasure to read that our efforts have helped to tick some of your boxes and may have even helped to make your stay in our hotel pleasant.
Especially your comments about our staff are appreciated. Of course, we are taking note of all your comments and have forwarded them to the relevant department heads. In your case however, we cannot pin point the room as you chose to stay anonymous.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
10/10 Excellent
Yves
25 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yves
Séjour de 4 nuits en juin 2022
10/10 Excellent
Yann LE
Voyage en couple
22 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yann LE
Séjour de 5 nuits en avril 2022
Réponse de L. Schembri le 11 mai 2022
Dear Yann LE,
A big MERCI for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Especially your comments about our fusion Asian restaurant are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
10/10 Excellent
Philippe
Voyage en famille
11 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour visiter La Valette et Malte
Philippe
Séjour de 1 nuit en février 2022
Réponse de L. Schembri le 12 févr. 2022
Dear Philippe
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Especially your comments about the bathroom and friendly staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
8/10 Bien
François
Voyage en couple
19 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
François
Séjour de 4 nuits en novembre 2021
Réponse de L. Schembri le 19 nov. 2021
Dear Francois,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Especially your comments about the amenities are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
10/10 Excellent
Carl
15 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellente semaine de décompression
Carl
Séjour de 5 nuits en novembre 2021
Réponse de L. Schembri le 15 nov. 2021
Dear Carl,
A big MERCI for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Your kind and positive comments are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send our best regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
8/10 Bien
DERNAULT
Voyage en couple
13 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DERNAULT
Séjour de 6 nuits en novembre 2021
Réponse de L. Schembri le 13 nov. 2021
Dear DERNAULT,
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Especially your comments about the front office staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
6/10 Satisfaisant
PATRICK
31 août 2021
PATRICK
Séjour de 1 nuit en août 2021
Réponse de L. Schembri le 17 sept. 2021
Dear PATRICK,
We wish to extend our thanks for the rating contribution.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
10/10 Excellent
Olivier
Voyage en groupe
25 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Olivier
Séjour de 5 nuits en août 2021
Réponse de L. Schembri le 26 août 2021
Dear Olivier,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Your kind comments are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
10/10 Excellent
Herve
Voyage en famille
19 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Herve
Séjour de 5 nuits en août 2021
Réponse de L. Schembri le 17 sept. 2021
Dear Herve,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
8/10 Bien
SALIM
Voyage en famille
15 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SALIM
Séjour de 7 nuits en juillet 2021
Réponse de L. Schembri le 15 août 2021
Dear SALIM,
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
10/10 Excellent
Joelle
Voyage en groupe
10 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hôtel
Joelle
Séjour de 3 nuits en juillet 2021
Réponse de L. Schembri le 10 août 2021
Dear Joelle,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Especially your comments about the rooftop pool and restaurants are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
6 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juillet 2021
Réponse de L. Schembri le 6 août 2021
Dear Anonymous,
We wish to extend our thanks for the excellent rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
8/10 Bien
joel
30 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
joel
Séjour de 7 nuits en juillet 2021
Réponse de L. Schembri le 30 juil. 2021
Dear joel
We wish to extend our thanks for the review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Especially your comments about our staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
8/10 Bien
Marlene
Voyage en famille
20 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marlene
Séjour de 1 nuit en février 2021
Réponse de L. Schembri le 20 févr. 2021
Dear Marlene,
Merci for the encouraging review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
8/10 Bien
Jahide
13 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jahide
Séjour de 7 nuits en août 2020
Réponse de L. Schembri le 6 oct. 2020
Dear Jahide,
We wish to extend our thanks for the encouraging rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
4/10 Médiocre
Voyageur vérifié
Voyage en couple
20 août 2020
Les points forts : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en août 2020
Réponse de L. Schembri le 20 août 2020
Dear Anonymous
We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.
Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.
Your information has been forwarded to the relevant department heads for due consideration and possible implementation.
We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.
Sincere regards.
Ludgarda Schembri
Manager – Online Reputation
10/10 Excellent
Voyageur vérifié
25 juil. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2020
Réponse de L.Schembri le 1 août 2020
Dear Anonymous
We wish to extend our thanks for the excellent rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta.
Ludgarda Schembri
Manager – Online Reputation
10/10 Excellent
EnricoScicluna, Strasbourg, France
Voyage en couple
6 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
EnricoScicluna
Séjour de 7 nuits en décembre 2019
Réponse de Kevin Callus le 6 janv. 2020
Your feedback regarding your recent stay at The Palace is most appreciated and acknowledged.
All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at The Palace.
We do hope to see you again in the not too distant future.
Sincerely,
Kevin Callus
General Manager
10/10 Excellent
Anonymous, Worlds End
Voyage en famille avec de jeunes enfants, Voyage en famille
6 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anonymous
Séjour de 7 nuits en décembre 2019
Réponse de Kevin Callus le 6 janv. 2020
Your feedback regarding your recent stay at The Palace is most appreciated and acknowledged.
All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at The Palace.
We do hope to see you again in the not too distant future.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Delphine
30 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable séjour de fin d'année
Delphine
Séjour de 6 nuits en décembre 2019
Réponse de Kevin Callus le 6 janv. 2020
Dear Delphine,
Your feedback regarding your recent stay at The Palace is most appreciated and acknowledged.
All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at The Palace.
We do hope to see you again in the not too distant future.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Richard
24 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Richard
Séjour de 4 nuits en décembre 2019
Réponse de Kevin Callus le 6 janv. 2020
Dear Richard,
The Palace Management and staff would like to thank you for placing your positive comments about your recent stay with us at The Palace
We look ahead to hosting you during future stays at The Palace
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
6 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de Kevin Callus le 18 nov. 2019
We are so delighted to read that your experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction.
We do hope to see you back at The Palace again soon.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Jean Luc
Voyage en famille
31 oct. 2019
Jean Luc
Séjour de 7 nuits en octobre 2019
Réponse de Kevin Callus le 18 nov. 2019
Dear Jean Luc,
Your feedback regarding your recent stay at The Palace is most appreciated and acknowledged.
We do hope to see you again in the not too distant future.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
22 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en octobre 2019
Réponse de Kevin Callus le 24 oct. 2019
Your feedback regarding your recent stay at The Palace is most appreciated and acknowledged.
All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at The Palace.
We do hope to see you again in the not too distant future.
Sincerely,
Kevin Callus
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
15 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Réponse de Kevin Callus le 21 oct. 2019
A big 'thank you' from all at The Palace for kindly placing your review about your stay with us.
We look ahead to hosting further relaxing stays at The Palace in the near future.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
28 sept. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 8 nuits en septembre 2019
Réponse de Kevin Callus le 3 oct. 2019
Many thanks for submitting your positive review about your stay at The Palace
Looking forward to having you back.
Sincerely,
Kevin Callus
General Manager
10/10 Excellent
Veronique
11 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacances sans soucis
Veronique
Séjour de 6 nuits en septembre 2019
Réponse de Kevin Callus le 17 sept. 2019
Dear Vernonique,
Your feedback regarding your recent stay at The Palace is most appreciated and acknowledged.
All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at The Palace.
We do hope to see you again in the not too distant future.
Sincerely,
Kevin Callus
General Manager
10/10 Excellent
ALAIN
9 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dolce vita sur les hauteurs
ALAIN
Séjour de 3 nuits en septembre 2019
Réponse de Kevin Callus le 11 sept. 2019
The Palace Management and staff would like to thank you for placing your positive review about your recent stay with us at The Palace
We look ahead to hosting you during future stays at The Palace
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
1 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en août 2019
Réponse de Kevin Callus le 3 sept. 2019
The Palace Management and staff would like to thank you for placing your positive rating about your recent stay with us.
We look ahead to hosting you during future stays at The Palace
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
27 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en août 2019
Réponse de Kevin Callus le 29 août 2019
Thank you very much for taking the time to share your experience with us.
It was a pleasure to read that you had a lovely stay.
Looking forward to welcoming you back
Sincerely,
Kevin Callus
General Manager
6/10 Satisfaisant
Voyageur vérifié
25 août 2019
Les points forts : Propreté
Voyageur vérifié
Séjour de 4 nuits en août 2019
Réponse de Kevin Callus le 29 août 2019
The Management and staff would like to thank you for placing your positive rating about your recent stay with us at Ax The Palace.
We look ahead to hosting you during future stays at AX The Palace
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
19 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en août 2019
Réponse de Kevin Callus le 20 août 2019
Many thanks for submitting your positive rating about your stay at The Palace.
Looking forward to having you back.
Sincerely,
Kevin Callus
General Manager
info@axhotelsmalta.com
8/10 Bien
Voyageur vérifié
Voyage en famille
14 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en août 2019
Réponse de Kevin Callus le 20 août 2019
When you stay at The Palace, your every wish is our command and nothing is too much for us. all you have to do is ask.
Many thanks for submitting your positive review about your stay at The Palace
Looking forward to having you back.
Sincerely,
Kevin Callus
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
30 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Kevin Callus le 7 août 2019
When you stay at The Palace, your every wish is our command and nothing is too much for us. all you have to do is ask.
Many thanks for submitting your positive review about your stay at The Palace
Looking forward to having you back.
Sincerely,
Kevin Callus
General Manager
10/10 Excellent
Arnaud
6 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent etablissement
Arnaud
Séjour de 3 nuits en mai 2019
Réponse de Kevin Callus le 10 juin 2019
Dear Arnaud,
When you stay at The Palace, your every wish is our command and nothing is too much for us. all you have to do is ask.
Many thanks for submitting your positive review about your stay at The Palace .
Looking forward to having you back.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
5 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en mai 2019
Réponse de Kevin Callus le 10 juin 2019
We are truly honoured to read your comments and we look forward to welcoming you back for further breaks at The Palace, be they long or short.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Laetitia
2 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laetitia
Séjour de 3 nuits en mai 2019
Réponse de Kevin Callus le 3 juin 2019
Dear Laetitia,
Your feedback is most welcome and the Management Team always discuss all comments and suggestions made by clients. We do apologize for the inconvenience you had during your stay.
We trust you will be back for more stays at The Palace.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
20 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Réponse de Kevin Callus le 20 mai 2019
Dear Anonymous,
We thank you for kindly finding the time to write in your thoughts about your recent stay at The Palace.
You wrote quite extensively and all Management and staff at The Palace are extremely appreciative of this.
We all look ahead to welcome you back at The Palace in the not too distant future.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
4 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2019
Réponse de Kevin Callus le 6 mai 2019
Dear Anonymous,
Thank you for your lovely feedback following your recent stay with us here at the Palace Hotel.
I am delighted to learn that you enjoyed an excellent stay with us, particularly our good services, suites and spa facilities.
We look forward to the pleasure of welcoming you back at The Palace Hotel for further stays.
Sincerely,
Kevin Callus
General Manager
10/10 Excellent
Voyageur vérifié
10 avr. 2019
Voyageur vérifié
Séjour de 3 nuits en avril 2019
Réponse de Kevin Callus le 18 avr. 2019
Dear Anonymous
A big 'thank you' from all at The Palace for kindly placing your review about your stay with us.
We do hope to see you back at The Palace again soon.
Sincerely,
Kevin Callus
General Manager
10/10 Excellent
Voyageur vérifié
6 avr. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 5 nuits en mars 2019
Réponse de Kevin Callus le 18 avr. 2019
Dear Anonymous
A big 'thank you' from all at The Palace for kindly placing your review about your stay with us.
We do hope to see you back at The Palace again soon.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
1 avr. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 5 nuits en mars 2019
Réponse de General Manager le 1 avr. 2019
Dear Anonymous,
Thank you very much for your positive feedback.
We will be happy to welcome you again in the future.
Sincerely,
Kevin Callus
General Manager
8/10 Bien
Voyageur vérifié
1 avr. 2019
Voyageur vérifié
Séjour de 5 nuits en mars 2019
Réponse de Kevin Callus le 1 avr. 2019
Dear Anonymous,
Thank you very much for your positive feedback.
We will be happy to welcome you again in the future.
Sincerely,
Kevin Callus
General Manager